This page provides advice and information about support available to UQ staff and students. It will be updated daily, or more regularly if required.

Updated Wednesday 7 February 2020 at 11.10am (AEST)

Recent updates

Key advice from the Australian Government

  • From 1 February 2020, Australian citizens, permanent residents and their immediate family (dependents, legal guardians and spouses) returning from mainland China, or transiting through mainland China, will be allowed to enter Australia but must isolate for 14 days
  • All other travellers from mainland China, or transiting through mainland China, on or after 1 February 2020, will not be permitted entry to Australia until 14 days after they have left, or transited through, mainland China.
  • Australians are advised not to travel to mainland China.

The isolation requirements for universities are:

  • If you have travelled from the Hubei province in the past 14 days you must isolate for 14 days from the day you left the province
  • If you are already in Australia but have travelled recently from mainland China or transited through mainland China prior to Saturday 1 February you do not need to self-isolate
  • Travellers from Hong Kong, Macau and Taiwan, unless they have been in the Hubei province in the past 14 days or in any part of mainland China on or after 1 February, do not need to self-isolate
  • You must isolate for 14 days if you have been in close contact with a confirmed case of coronavirus from the last date of contact.

Information for UQ students

If you are a student impacted by the restrictions, register with Student Services. The University is working on options to support your studies. The options will be different depending on your program.

Information for UQ staff

If you are a UQ staff member and are impacted by any of the restrictions please advise your supervisor, who will in turn will work with you to provide the necessary support.

We have suspended all university travel to mainland China until further notice. Read information for UQ travellers.

Information for our community

We understand that this is a worrying time for many in our community. We want to assure our staff and students that there are many teams across UQ working as quickly as possible to respond to the changes, and plan for other possibilities.

Our incident management group, led by Vice-Chancellor and President, Professor Peter Høj, is monitoring developments closely and is meeting daily to consider any developments and potential impacts on our community and operations. We will continue to update staff and students as new information becomes available.

We ask that everyone observes the advice from government to prevent the virus from spreading.

Learn more about coronavirus including symptoms and how to protect yourself


Medical contacts

If you need urgent medical advice call 000.

  • Coronavirus Health Information Line 1800 020 080
    (8:30am to 5:30pm (AEST) Monday to Friday, 8am to 5pm Saturday, 9am to 5pm Sunday)
  • Healthdirect hotline: 1800 022 222 (staffed by registered nurses 24/7)
  • Contact a UQ Health Care clinic for an appointment

More information

Department of Health

World Health Organisation


Department of Education

Information for: