Students and parents - COVID-19 advice

In preparing for 2022, we continue to be committed to providing you with engaging learning experiences and activities, both on-campus and online. If you are unable to make it to campus in 2022, many of our courses will be available to study in external mode. These courses are designed to support your progression until we get to see you again at our UQ campuses.

For more information:

• visit Programs and Courses for information about the courses you can study
• read the information contained on this page
• visit Preparing to study in 2022 for guidance.

If you find you are unable to complete your program online, we will work with you to try to identify an appropriate study plan. If you have any concerns and would like to discuss your program progression in further detail, contact your faculty.

More information about Semester 1, 2022 is available on the Preparing to study in 2022 . If after reading this information you are concerned about your course availability in Semester 1, 2022 and any potential impacts this may have to your program of study, please contact your faculty for further advice or assistance with identifying alternative courses in order to complete your program.

Visit the Programs and Courses website for more information about study modes in Semester 1, 2022. The Electronic Course Profile (ECP) for each course will provide specific details about any required practical components such as laboratory work.

If after reading this information you still have concerns about your practical component in Semester 1, 2022 and any potential impacts this may have to your program of study, please contact your faculty or Student Services for further advice or assistance.

Students can change from External to Internal mode in your course until the end of week 4 (18 March). After 4 March, this will be via the existing Late Addition of Course process. Individual course circumstances may limit when students can switch mode, for example placements or assessment tasks.

It is important for you to ensure you keep as up-to-date as possible by commencing your studies in external mode. This will enable you to transition successfully to internal mode (if possible) once you return to campus.

If you cannot be on campus prior to the start of Semester 1 2022, you must make every effort to begin your studies externally from week 1. Please be aware that if you apply to enrol in a new course from 18 March, you will have missed 3-4 weeks of coursework and potentially assessment tasks.

UQ is committed to supporting our students to progress with their studies including undertaking Work Integrated Learning (WIL), Work Experience (WE), placements, internships and field trips where possible.

The health and safety of our students and the staff of our partner organisations is of paramount importance. Therefore WIL, WE, placements, internships and field trips can continue where it is safe to do so and where organisations are able to continue to facilitate this engagement, subject to restrictions and directions from the Queensland Government.

As this situation is continually evolving, we recommend the use of online collaborative tools such as Zoom or Skype if on-site work is not possible. Please make sure that you notify your Placement Coordinator if you need to engage in any placement activity from your home.

UQ’s personal accident insurance and third-party liability insurance (public liability, professional indemnity and medical malpractice) continue to apply to students undertaking approved WIL, WE, placements, internships and field trips. Cover is subject to full policy terms, conditions, limitations, and exclusions.

For more information on travel insurance refer to UQ Travel COVID-19 FAQs.

For specific questions about other types of insurance please contact UQ Insurance Services.

Please contact your faculty or school, or your placement coordinator, for further advice.

The impacts of the COVID-19 pandemic have changed the way that a number of our activities are managed, including clinical and industry-based placements and field trips.

To mitigate travel related risks, UQ requires all students to complete an online Travel Declaration (log-in required) prior to undertaking initial approved placements, work experience or field trips where the activity requires:

• travel more than 50km from your usual place of residence, and
• an overnight stay (minimum of one night).

The Declaration outlines your responsibilities while engaging in this travel and also provides information on the UQ processes in place to ensure your safety and support while engaging in your placement or field trip. By completing the Declaration you acknowledge that you have read, understood, and accepted these responsibilities.

For information on travel insurance cover please refer to the UQ Travel COVID-19 FAQs.

If you have any questions about your specific placement or field trip, please contact your Placement or Field Trip Coordinator.

You can request to defer your studies to a future semester.

If you are an international student, you can request to defer your studies to a future semester by requesting a change in the online application portal. If you are unable to request a change through the portal, send an email to iasdeferral@uq.edu.au with the following details:

• Your student number (please include in the subject line of your message)
• The semester you would like to defer to
• The reason for your deferral.

You can usually defer your studies up to a maximum of two semesters from your original commencement semester. If you are considering deferring for more than two semesters, please contact the International Admissions team via email at iasdeferral@uq.edu.au who will assess your circumstances to see if this is possible.

You also need to check that your program will be offered in the semester you wish to defer to. You can read more about deferrals online here.

If you are a domestic student and have decided to defer your Semester 1, 2022 QTAC offer, please respond to your offer through QTAC by the specified due date and indicate your intention to defer. UQ Admissions will contact you to provide updated advice for your 2023 admission.

You only require a student visa when you intend to enter Australia but you should apply for your student visa as soon as possible so that you are ready to travel to Australia as soon as our international borders open for international students.

Once Australia’s international border restrictions are lifted and normal modes of delivery can be resumed, as an international student studying offshore you will be required to travel to Australia on a student visa as soon as you are able. This means that you will need to apply for a student visa using your Confirmation of Enrolment (CoE) issued by the University. You only require a student visa when you intend to enter Australia. For the latest information on applying for a student visa, please refer to the Department of Home Affairs.

If you are a student who has commenced, or is due to commence, study online from outside Australia but are unable to travel to Australia when the borders open because your student visa application is not approved, you will be able to continue with your studies online temporarily while your program of study continues to be offered in an external (online) mode of delivery.

If you have commenced your study online and your student visa application is subsequently refused, you may apply to withdraw from enrolment. Please refer to Section 2.1, PPL 3.40.03 Student Refunds Policy.

For current information on student visas, including the latest advice on temporary graduate visas, please refer to the Department of Home Affairs.

Yes, you will still be issued with a Confirmation of Enrolment (COE) even though you are studying online from your home country.

International students affected by COVID-19 border restrictions who study in external mode from their home country in Semester 1, 2022 can reduce the number of courses they enrol in.

However, students should consider this carefully, as it may not be recommended. Pre-requisite courses may not be offered in subsequent semesters, which could leave students unable to complete their studies within the program's approved duration (stated in your Confirmation of Enrolment (CoE)). International students who are unable to complete their degree on time will be required to apply for a CoE extension and a further student visa.

Before making course choices, consult with your Faculty or School. This will ensure that your study plan can accommodate the reduction in courses and allows you and your academic supervisors to consider the impact on your visa.

More information about international student visa requirements is on the Department of Home Affairs website.

If you are an international student living in Australia on a student visa, you are required to enrol in a full-time study load.

Yes, where possible. Student visa holders will need to comply with the conditions of their visa.

You can study with UQ online in Semester 1, 2022 if your preferred courses are available in external mode. Once the Australian Government travel restrictions are lifted, you can travel to Australia to continue your studies. However, you may still need to complete your Semester 1 courses in external mode. You will need a valid Student Visa to enter Australia.

Incoming exchange has been cancelled for Semester 1 (February – June) in 2022. If you have already applied, we will withdraw your application. Depending on your circumstances, you may be able to apply for a future semester. Please consult with your home university regarding your options as you may need to be re-nominated.

If you choose to participate in a global experience independently of UQ, you will be considered a ‘free-mover’ student. This means that you will not be considered a UQ student for the purposes of any experience you choose to undertake.

As a free-mover student, you are not supported by The University of Queensland by any means (including funding, insurance, credit pre-approvals etc.) and are choosing to participate in a global experience without any assistance from UQ. Additionally, as a free-mover, you are not eligible to defer the payment of tuition fees at an international host institution to Australian Government FEE-HELP / HECS, as you will be considered a full fee-paying international student paying fees directly to the host institution.

Upon return from the experience, you may be eligible to apply for credit and will need to consult with your School or Faculty regarding this process. Credit transfer for free-movers is high risk and is not guaranteed. International students returning to study in their home country should be aware that they may not be eligible to receive any credit for their studies, as credit is granted at the discretion of the Faculty.

The Internships and Global Experiences Team will be supporting a limited number of Short-Term virtual experiences over the winter break. More information is available on the Internships and Short-term Study websites. 

When you accept your offer for Semester 1, 2022 you will be invoiced for Overseas Student Health Cover (OSHC) together with your deposit. You will need to arrange sufficient OSHC cover before applying for your student visa. If you do not wish to arrange your OSHC at the time of accepting your offer, you may pay the deposit amount only and we will issue you with a Confirmation of Enrolment (CoE) that includes a reminder that you are fully responsible for organising OSHC for the length of your student visa. Please be aware that due to an increase in applications, it is highly recommended that you arrange your OSHC at the time of accepting your offer to avoid any delays in processing your application.

The UQ COVID-19 Offshore Online Study Tuition Fee Rebate is a 12.5 per cent rebate on the tuition fees payable for Semester 1, 2022 by full fee-paying international students undertaking an undergraduate, postgraduate coursework degree program or foundation program who are unable to come to Australia.

The UQ COVID-19 Offshore Online Study Tuition Fee Rebate is available to all international coursework students (both commencing and continuing) and foundation program students enrolled inSemester 1, 2022 who:

• are prevented from traveling to Australia due to  the COVID-19 pandemic; and
• will be studying at UQ online only from their home country, and
• are full fee-paying international students undertaking an undergraduate or postgraduate coursework degree or foundation program, and
• are not already receiving a higher reduction in their fees through a scholarship, sponsorship, bursary or partner arrangement.

If you have been issued a student visa, we will be able to verify your location using the Australian Government Visa Entitlement Verification Online (VEVO) system. However, if you have not been issued a student visa, we may need additional information from you.

Your eligibility will be assessed using the information we have available from the Department of Home Affairs at that time, and the rebate will be applied to your account provisionally. Once you enrol in courses, and your fees are calculated, the rebate will be calculated and can be seen on your Financial home page in my si-net as a “Waived International Tuition" amount.

Eligible Semester 1, 2022 students will have the the Rebate provisionally applied to their student account in mySI-net by the fees due date (4 March 2022).

Eligibility for the Rebate will be re-assessed after the fees due date based on the most current data as of the fees due date.

If you believe you are eligible for the rebate and it has not been applied to your student account in mySI-net, please contact Student Fees.

Students who are studying from outside Australia for part of the semester will need to provide details of their circumstances and will be assessed for eligibility for the Rebate on a case-by-case basis.

No. The UQ COVID-19 Offshore Online Study Tuition Fee Rebate is only available for full tuition fee paying international students enrolled in an undergraduate, postgraduate coursework or foundation program at UQ.

Yes, if you are eligible for the Rebate, it will be applied to your fees for each eligible semester or teaching period, regardless of the number of courses you enrol in.

If your fees have already been reduced by more than 12.5 per cent through a UQ scholarship, articulation, partner or sponsor arrangement, you will not receive the Rebate. However, if your fees are reduced by less than 12.5 per cent through a UQ scholarship, articulation, partner or sponsor arrangement, you will receive the Rebate instead of the existing reduction.

Yes, you will still pay the same deposit.

External students pay a maximum of $59 in 2022 per half-year period, whether full-time or part-time. To qualify as "external", you must only be enrolled in external courses.

If you are undertaking a UQ Abroad exchange semester, any course enrolment in addition to your EXCH courses must also be external.

If you enrol in an internal course or a flexible delivery course, you are not considered external. You will be charged the same fee as an internal student.

Visit the Student Services and Amenities Fee website for further information.

If you have been impacted by coronavirus travel bans and have chosen to defer your studies, you can adjust your Overseas Student Health Cover (OSHC) policy dates to allow for the later completion date. If you have organised your OSHC through UQ, we will arrange an updated OSHC cover with Allianz Care. Please note that Allianz Care has provided us with general advice that they can postpone the start of a student’s original cover. This may provide sufficient cover for your new study duration and where it does not, you will need to contact Allianz Care to arrange additional cover. When you know the date that you will arrive in Australia you should contact Allianz Care to make any further adjustments needed to your policy. If you have any questions about a possible additional charge, please contact Allianz Care (https://www.allianzcare.com.au/en/faqs/covid19-coronavirus-oshc.html) directly for specific advice.

Deferring your studies will not affect your visa status. If you require additional time to complete your studies (beyond your visa expiry date), you will need to:

• request an extension to your Confirmation of Enrolment, and
• apply for a new student visa.

The travel restrictions are being reviewed constantly. Please continue to check the Australian Government Department of Home Affairs.

We recommend you contact the Department of Home Affairs.

Please refer to the UQ Travel COVID-19 FAQs for information about the circumstances in which a claim is likely to be accepted by UQ's travel insurer, and how to submit an insurance claim.

If you are experiencing financial hardship, please contact our student advisers to explore options for financial assistance.

If you are required to quarantine, please fill out the Quarantine Registration form (login required) and Student Services will assess your eligibility for quarantine assistance.

All students who have registered will receive information, resources, and ongoing support from Student Services during the quarantine period to assist with the transition to UQ. More information is available on the Supporting your safe return to UQ webpage.

Some students may be able to gain entry to Australia on an individual basis. If you do gain entry to Australia individually, you will be required to complete mandatory quarantine in government arranged accommodation for a minimum of 14 days, at your own expense.

Please make sure that you refer to the full information in relation to mandatory quarantine fees.

If you are an international student, you may be eligible for assistance from UQ which may include a contribution towards quarantine fees and support from our international welfare advisers and counsellors. To get current information about what to expect when you get to quarantine and how to access support while you are there, see how we can support your safe return to UQ. You will need to complete a Quarantine Registration form (login required) and we will assess your eligibility.

If you are a domestic student returning to Australia and require assistance with the costs of quarantine, you may also be entitled to financial assistance from the Queensland Government (see Quarantine in government arranged accommodation). If you are unable or unsuccessful in securing government assistance, you can submit the relevant supporting documentation as part of a Financial Hardship Application (login required) to UQ.

You will need to check with your Overseas Student Health Cover (OSHC) provider as to what is covered. If the University arranged your OSHC, your OSHC provider is Allianz Care and Allianz have confirmed that your health insurance will cover your care for recovery from COVID-19 when you are in Australia.

If you are worried that your family member is sad or depressed, encourage them to speak to a counsellor with Student Services on how to cope in this time.

It is also very important to stay in touch with friends and family. UQ provides opportunities for students to make friends and connect with other peers via the Virtual Village.

• Australia has one of the best medical systems in the world. If your family member were to become unwell and require medical assistance, they would never be turned away, and they would be well cared for.
• They can call the National Coronavirus Hotline 24 hours a day, seven days a week on 1800 020 080.
• People with coronavirus symptoms are assessed at Respiratory Clinics and not the general doctor’s clinic. That means you do not need to worry if they need to see a doctor for another reason.
• We encourage you to regularly check the Australian Government coronavirus COVID-19 health alert for up-to-date advice on what to do.

Yes. You can provide an unofficial or online transcript for your final university semester studies. We will assess whether you meet the entry requirements for the relevant postgraduate program at UQ using your first 5 semesters (of a 3 year degree) or 6 to 7 semesters (of a 4-year degree) from your home institution.

If you meet the entry requirements for your program, you will be issued with a conditional Confirmation of Enrolment (CoE). This enables you to start your program at UQ on a provisional basis and provide us with the official certified documents before the end of classes in Semester 1, 2022. You must provide all outstanding documents and show that you meet the program entry requirements, otherwise you are at risk of having your CoE cancelled.

No. You do not need to have your unofficial documents certified.

If you meet the entry requirements for your program, you will be issued with a conditional Confirmation of Enrolment (CoE). This enables you to start your program at UQ on a provisional basis and provide us with the official certified documents before the end of classes in Semester 1, 2022. You must provide all outstanding documents and show you meet the program entry requirements, otherwise you are at risk of having your CoE cancelled.

Yes. You need to supply your unofficial or online transcript in English and we will accept agent translations.

If you meet the entry requirements for your program, you will be issued with a conditional Confirmation of Enrolment (CoE). This enables you to start your program at UQ on a provisional basis and provide us with the official certified documents before the end of classes in Semester 1, 2022. You must provide all outstanding documents and show you meet the program entry requirements, otherwise you are at risk of having your CoE cancelled.

UQ is aware of the changes made by the IBO in regard to final examinations in light of COVID-19. UQ will accept predicted grades from students undertaking the IB diploma from all schools that provide these. Your predicted grade will need to be 2 points higher than the minimum entry score requirement for entry into the relevant UQ undergraduate program in Semester 1, 2022.

If you are applying to commence an undergraduate program in Semester 1, 2022 at UQ, we may be able to accept alternative evidence of your high school results. These include:

• predicted grades, if available, for your senior qualification (e.g., A Levels or IB)
• adjusted test results and grades from testing centres that UQ recognises
• high school results that are equivalent to Australian Year 12.

You will still need to meet the program minimum entry score, subject pre-requisites and minimum English language proficiency requirements (unless your UQ program requirements exclude these).

Yes. If you have completed one year of tertiary study but do not have the results, we will assess you either on your high school results (if equivalent to Australian Year 12) or the first 6 months of your tertiary study.