COVID-19 student communication
Below are copies of all past COVID-19 communication sent to students. Please note the information contained in these may not be the latest advice. For the latest advice please go to the UQ COVID-19 webpage.
11 January 2021: All UQ sites to reopen Tuesday 12 January
Date | Subject | To | From |
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11 Jan |
All UQ sites to reopen Tuesday 12 January |
All students |
DVCA |
In good news, the Queensland Government has today announced the 3-day lockdown for Greater Brisbane will end at 6pm this evening (Monday 11 January). The Government also announced new rules that will remain until 1am on 22 January 2021. These include ‘you must carry a face mask with you at all times when you leave your home’. Further information on these new rules and other restrictions can be found here. So, what does this mean for UQ? From 6pm this evening, our sites in Brisbane, Logan, Ipswich, Moreton, Redlands, and Gatton, will be open. From Tuesday 12 January, all staff, students and visitors can return to these locations for work and study. The intercampus shuttle buses will recommence from tomorrow (St Lucia to Gatton and St Lucia to Long Pocket). However, we will need to comply with the Government rules on the wearing of face masks for the next 10 days. This means:
The above will remain in place for the next 10 days until 1am on 22 January 2021. Should the Government advice change during this time we will provide you with a further update, and we will continue to update our UQ COVID-19 website (click here). While I look forward to seeing everyone back to campuses tomorrow, it is important that we all continue to play our part and continue to do what is right to keep our community and those most at risk safe. If you have any questions, concerns or require support please contact our Student Services team.
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8 January 2021: Closure of UQ Campuses
Date | Subject | To | From |
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8 Jan 2021 |
Closure of UQ Campuses |
All students |
DVCA |
Earlier today the Queensland Government announced new restrictions. People living in Brisbane, Logan, Ipswich, Moreton, and Redlands will be required to stay at home from 6pm on Friday 8 January 2021 to 6pm on Monday 11 January. Also, you must wear a mask except when you are in your home. More information can be found here.
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8 January 2021: Cancellation of all on-campus classes Monday 11th January
Date | Subject | To | From |
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8 Jan 2021 |
Cancellation of all on-campus classes Monday 11th January |
Students with classes on Monday 11th January |
DVCA |
Earlier today the Queensland Government announced new restrictions. People living in Brisbane, Logan, Ipswich, Moreton, and Redlands will be required to stay at home from 6pm on Friday 8 January 2021 to 6pm on Monday 11 January. Also, you must wear a mask except when you are in your home. More information can be found here.
Continue to check your emails and Blackboards sites for updates from your Faculty or Course Coordinator, and we will be in contact with further information as it is available. Updates will also be provided on the UQ COVID-19 webpage.
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8 October: Make your plans for Summer Semester and Semester 1, 2021 (onshore international students)
Date | Subject | To | From |
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8 October |
Important Information - Make your plans for Summer Semester and Semester 1, 2021 |
Onshore International Continuing Students |
DVCA |
You are receiving this email because you are an international student currently studying in Australia. We are now in week 9 of Semester 2 and you are probably starting to think about your Summer holidays and your study plans for Semester 1 next year. We have some important information to help with your decision making. We understand, that at this time of year, many of you would be considering returning home to see your families and friends over the Summer holidays. However, with Australia’s international borders closed to foreign nationals* (unless you have an exemption) and no date when they will reopen, it is unlikely that you will be able to return to Australia for Semester 1 if you return home. This could impact your future study plans, and therefore, we strongly recommend that you stay in Australia over the Summer holidays. To support you staying here, we have planned a range of social activities, events and travel tours as part of the Summer in Queensland Program. You may also have the option to fast-track or catch up on your study by enrolling in a course offered during Summer Semester. * Note: Information in relation to the closure of Australia’s international borders is current as at 7th October 2020. Please review the Australian Government website for the most recent advice. Summer in Queensland Program If you are in Queensland, sign up for the Summer in Queensland Program for a Summer like no other. We will tailor your experience with a range of free events, discounted accommodation and subsidised travel tours to choose from. You will have the opportunity to travel within Queensland and explore famous destinations with your UQ peers or stay close to Brisbane to experience life with our locals, learn new skills, or prepare for your career. Visit the Summer in Queensland website for more information about the program and how to register. Continue your studies over Summer You may be interested to continue your studies over the Summer Semester to keep your progress on track or perhaps you would like to learn something new. VisitPrograms and Courses to review which courses are available over Summer. If you have any questions about Summer Semester, please contact your Faculty office for further assistance. Studying at UQ in Semester 1, 2021 If you are here in Queensland, you will be able to study on-campus. Therefore, you should select courses with an ‘Internal’ or ‘Flexible’ delivery mode (where available). To read more about the important considerations for choosing a course delivery mode, please visit our Preparing for Semester 1 webpage. Questions? You can reach out to Student Services if you have any questions or would like further advice about your options for the Summer holidays and Semester 1, 2021. Best of luck with the remainder of your study this Semester. |
8 October: Planning your study in Semester 1, 2021 (offshore international students)
Date | Subject | To | From |
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8 October |
Important Information - Planning your study in Semester 1, 2021 |
Offshore International Continuing Students |
DVCA |
You are receiving this email because you are an international student currently studying in your home country. We are now in week 9 of Semester 2 and you are probably starting to think about your study plans for Semester 1 next year. Studying at UQ in Semester 1, 2021 Australia’s international borders are currently closed to foreign nationals* (unless you have an exemption) and we do not know when they will open. In Semester 1, 2021, the majority of our courses will therefore be available to study online in ‘External’ mode. Visit Programs and Courses to review which courses are available in ‘External’ mode in Semester 1, 2021. To read more about studying at UQ in Semester 1, 2021 please visit our Preparing for Semester 1 webpage. * Note: Information in relation to the closure of Australia’s international borders is current as at 7th October 2020. Please review the Australian Government website for the most recent advice. 12.5% UQ COVID-19 Offshore Online Study Tuition Fee Rebate If you are an international student and you are prevented from travelling to Australia due to the Australian Government border controls and will be continuing your study with us online from your home country, you may be eligible for a UQ COVID-19 Offshore Online Study Tuition Fee Rebate. You will need to be a full-fee paying international student undertaking an undergraduate or postgraduate coursework degree. If you are eligible, the rebate will provide a 12.5% reduction of your tuition fees based on your actual course enrolments in Semester 1, 2021. Please review the Frequently Asked Questions for further information on the rebate. Questions? You can reach out to Student Services if you have any questions or would like further advice about your study options for Semester 1, 2021. Best of luck with the remainder of your study this semester. |
8 October: Planning your study in Semester 1, 2021 (commencing international students)
Date | Subject | To | From |
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8 October |
Important Information - Planning your study in Semester 1, 2021 |
International student applicants, offers or deferred |
DVCEE |
We are delighted that you are commencing your studies at The University of Queensland in Semester 1, 2021. Information for commencing international students NOT in Australia Australia’s international borders are currently closed to foreign nationals* (unless you have an exemption) and we do not know when they will open. In Semester 1, 2021, the majority of our courses will therefore be available to study online in ‘External’ mode. Visit Programs and Courses to review which courses are available in ‘External’ mode in Semester 1, 2021. To read more about studying at UQ in Semester 1, 2021 please visit our Preparing for Semester 1 webpage. * Note: Information in relation to the closure of Australia’s international borders is current as at 7th October 2020. Please review the Australian Government website for the most recent advice. 12.5% UQ COVID-19 Offshore Online Study Tuition Fee Rebate If you are an international student and you are prevented from travelling to Australia due to the Australian Government border controls and will be commencing your study with us online from your home country, you may be eligible for a UQ COVID-19 Offshore Online Study Tuition Fee Rebate. You will need to be a full-fee paying international student undertaking an undergraduate or postgraduate coursework degree. If you are eligible, the rebate will provide a 12.5% reduction of your tuition fees based on your actual course enrolments in Semester 1, 2021. Please review the Frequently Asked Questions for further information on the rebate. Information for commencing international students currently in Australia We understand, that at this time of year, some of you may be considering returning home to see your families and friends over the Summer holidays. However, with Australia’s international borders closed to foreign nationals and no date when they will reopen, it is unlikely that you will be able to return to Australia to commence your study in Semester 1 if you return home. This could impact your future study plans, and therefore, we strongly recommend that you stay in Australia over the Summer holidays. Summer in Queensland Program If you are in Queensland, sign up for the Summer in Queensland Program for a Summer like no other. We will tailor your experience, with a range of free events, discounted accommodation and subsidised travel tours to choose from. You will have the opportunity to travel within Queensland and explore famous destinations with your UQ peers or stay close to Brisbane to experience life with our locals, learn new skills, or prepare for your career. Visit the Summer in Queensland website for more information about the program and how to register. Studying at UQ in Semester 1, 2021 If you are in Queensland for Semester 1, 2021 you will be able to study on-campus. Therefore, you should select courses with an ‘Internal’ or ‘Flexible’ delivery mode (where available). To read more about the important considerations for choosing a course delivery mode, please visit our Preparing for Semester 1 webpage. Questions? You can reach out to Student Services if you have any questions or would like further advice about your study options for Semester 1, 2021. Starting your studies is an exciting time and we look forward to welcoming you to UQ in 2021. |
8 October: Planning your study in Semester 1, 2021 (international student applicants, offers and deferred)
Date | Subject | To | From |
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8 October |
Important Information - Planning your study in Semester 1, 2021 |
All International Commencing Students |
DVCA |
We are delighted that you have applied to study at The University of Queensland in Semester 1, 2021. Information for international students NOT in Australia Australia’s international borders are currently closed to foreign nationals* (unless you have an exemption) and we do not know when they will open. In Semester 1, 2021, the majority of our courses will therefore be available to study online in ‘External’ mode. Visit Programs and Courses to review which courses are available in ‘External’ mode in Semester 1, 2021. To read more about studying at UQ in Semester 1, 2021 please visit our Preparing for Semester 1 webpage. * Note: Information in relation to the closure of Australia’s international borders is current as at 7th October 2020. Please review the Australian Government website for the most recent advice. 12.5% UQ COVID-19 Offshore Online Study Tuition Fee Rebate If you are an international student and you are prevented from travelling to Australia due to the Australian Government border controls and will be studying with us online from your home country, you may be eligible for a UQ COVID-19 Offshore Online Study Tuition Fee Rebate. You will need to be a full-fee paying international student undertaking an undergraduate or postgraduate coursework degree. If you are eligible, the rebate will provide a 12.5% reduction of your tuition fees based on your actual course enrolments in Semester 1, 2021. Please review the Frequently Asked Questions for further information on the rebate. Information for international students currently in Australia We understand, that at this time of year, some of you may be considering returning home to see your families and friends over the Summer holidays. However, with Australia’s international borders closed to foreign nationals and no date when they will reopen, it is unlikely that you will be able to return to Australia to commence your study in Semester 1 if you return home. This could impact your future study plans, and therefore, we strongly recommend that you stay in Australia over the Summer holidays. Summer in Queensland Program If you have accepted your offer and are in Queensland, you can sign up for theSummer in Queensland Program for a Summer like no other. We will tailor your experience with a range of free events, discounted accommodation and subsidised travel tours to choose from. You will have the opportunity to travel within Queensland and explore famous destinations with your UQ peers or stay close to Brisbane to experience life with our locals, learn new skills, or prepare for your career. Visit the Summer in Queensland website for more information about the program and how to register. Studying at UQ in Semester 1, 2021 If you are in Queensland for Semester 1, 2021 you will be able to study on-campus. Therefore, you should select courses with an ‘Internal’ or ‘Flexible’ delivery mode (where available). To read more about the important considerations for choosing a course delivery mode, please visit our Preparing for Semester 1 webpage. Questions? You can reach out to Future Students if you have any questions or would like further advice about your study options for Semester 1, 2021. Starting your studies is an exciting time and we look forward to welcoming you to UQ in 2021. |
7 August: Semester 1, 2021 Exchange Cancellation
Date | Subject | To | From |
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7 August |
Semester 1, 2021 Exchange Cancellation |
Students with pending S1, 2021 Exchange applications |
Global Experiences |
After very careful consideration we have made the difficult decision to cancel all outbound exchange programs for Semester 1, 2021. This decision has been made in accordance with all relevant Australian government advice and restrictions, and applies to all UQ students regardless of their current geographical location and citizenship. A message from the DVCA, Professor Joanne Wright We recognise that the past few months have been challenging and this is not the outcome you would have hoped for. However, the health and safety of our students, staff and global UQ community is our top priority and the University is unable to confidently support global travel at this time, given the national and global health situation. Until such time that we are able to travel safely again, I do hope that you will take the opportunity to engage in one of our other local or virtual experiences to complement your study. What other options are available during Semester 1, 2021? You might like to consider some of the following opportunities to complement your study during Semester 1, 2021 and help you enhance your employability:
Can I defer my exchange application to Semester 2, 2021? Unfortunately, it is not possible for existing applications to be deferred or postponed due to the allocation process, which considers cohort applications, preferences, and available places. Circumstances permitting, applications for Semester 2, 2021 exchange are due to open on 01 October 2020 and will close on 31 October 2020. If you would like to undertake exchange in Semester 2, 2021 you will need to reapply. What do I need to do? There is no action required from you at this stage. Your application for exchange in Semester 1, 2021 will be withdrawn in the system. Depending on how the health situation evolves in the coming months, both in Australia and globally, we hope that we can work with you to identify future global experience opportunities. If you have any further questions, or require any additional support, please refer to the Global Experiences FAQs or contact the Global Experiences Team via uqabroad@uq.edu.au. Kind regards |
30 July: Important update – keeping our community safe
Date | Subject | To | From |
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30 July |
Important update - keeping our community safe |
All students |
Student Services |
I hope you are all well and enjoying the preparations for the start of Semester 2 next week. Over the past few months, we have been busy making changes to the campus, facilities and services, getting ready for your safe return to campus. The information below is most relevant if you are able to return to study on campus at some point in Semester 2. On campus safety measures As you are aware, we are not through the COVID-19 pandemic yet and we all need to continue to be vigilant. Therefore, if you are able to join us on campus, there are a few extra safety measures being put in place. I would like to ask for your cooperation in sharing the responsibility and doing your bit to prevent the spread of the virus and keep our community as safe as possible. You will be aware of the health guidelines to assist in keeping free from COVID-19 and reducing any transmission involve washing hands, not touching your face and maintaining physical distancing. To help with these messages, we ask you do the following:
Contact Tracing & QR Codes In the event that we have a confirmed case of COVID-19 on one of our campuses, we want to assist Queensland Public Health with contact tracing in the fastest way possible to reduce the transmission of the virus. In order to do this, you will see some changes to our teaching and learning environments. If you attend classes, labs, practicums or other teaching related activity on campus, you will find a QR Code in the room which you are encouraged to scan on entry or at some point during your class. You will then be directed to our UQ webpage where you will be asked to register your student number. If there is a confirmed case of COVID-19 in your class, your name and contact information, gathered through these QR codes, will be provided to the Government Public Health Unit to enable them to contact you as part of the Contact Tracing initiatives to contain any spread. This information will only be used for contact tracing purposes and to assist with managing UQ’s response to the COVID-19 pandemic, and will be deleted after the required time has elapsed (maximum 56 days). For further information on how the University manages personal information, please refer to our Privacy Management Policy. I look forward to welcoming our new and returning students in the coming week, in the meantime, if you have any questions, please contact Student Services on student.services@uq.edu.au. Best wishes Andrea Andrea Strachan |
2 July: Important information about deferred examinations for Semester 1, 2020
Date |
Subject |
To |
From |
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2 July |
Important information about deferred examinations for Semester 1, 2020 |
All Current Coursework Students except HDR, MD, MD-OSchner and MBBS students |
DVCA |
We recognise that online examinations, invigilated or non-invigilated, have not been without their challenges for some students this Semester. In acknowledgement, I am pleased to share that we have temporarily adjusted the current policy in relation to deferred examinations. Under the current policy, students must apply for a deferred examination within 5 calendar days of the scheduled examination date and must not sit the original exam. The temporary policy adjustment allows students who have attended and attempted whole or part of the original examination and experienced a disrupted examination to apply for a deferred examination. Students will now have until midnight 15th July to submit an application for a deferred examination. Those students who previously submitted a late application that was refused do not need to reapply and will be contacted as soon as possible, All applications for a deferred examination must be submitted by following these instructions. After submitting your application you will receive an email to your student email account when the status of your application is updated. Best wishes Joanne Professor Joanne Wright Deputy Vice-Chancellor (Academic) |
5 June: Important changes to Tuition Fees for international students offshore
Date | Subject | To | From |
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5 June |
Important changes to Tuition Fees |
International students offshore studying online |
DVCEE |
Semester 2 at UQ will be on campus and online. For international students who are unable join us in Australia due to COVID-19 travel restrictions, UQ offers the following: 12.5% UQ COVID-19 Offshore Online Study Tuition Fee Rebate $2000 Contribution towards 2-week Quarantine costs and other Assistance Services
No Tuition Fee Increase for 2021 You can find out more information about Preparing for Semester Two online. We look forward to welcoming you to campus as COVID-19 restrictions continue to ease. Sincerely, Mr Rongyu Li |
5 June: Important changes to Semester 2 for deferred international students
Date | Subject | To | From | |
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5 June |
Important changes to Semester 2 |
International students deferred to 2021 |
DVCEE |
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4 June: Preparing for Semester 2 study
Date | Subject | To | From |
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4 June |
Preparing for Semester 2 study |
All Coursework Students (Continuing & Commencing) except HDR and MD students |
DVCA |
We are getting ready to welcome you for Semester Two, online and on campus. We are particularly looking forward to resuming face-to-face teaching within Government safety guidelines. You can read the UQ Safe Return to Campus Roadmap here. If you are unable to make it to campus, the majority of our courses are available to study fully online to enable your progression until you return to our campuses, and to keep those of you due to graduate this year on track to program completion. Our programs that typically run in external mode will continue to do so. Semester Two classes will commence on Monday 3rd August, 2020 and I understand that many of you are now considering your course choices. We have created the Preparing for Semester Two webpage to share all of the important information you need in relation to Semester Two study. Simply click on the heading that best describes your circumstances for access to detailed information, links to useful resources and a checklist of things you should do in the lead up to the start of the Semester. As always, our Student Services team are available if you need further advice and support, or someone to talk to. I look forward to welcoming you all next semester, whether it is online, or face-to-face, with a little space. Best wishes Joanne |
1 May: Semester 2 current students on-shore
Date | Subject | To | From |
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1 May |
Semester 2 |
Current students on-shore |
DVCA |
I hope this email finds you well and you are coping with the impact of the ongoing COVID-19 restrictions. Our Student Services team are available if you need advice, support or someone to talk to. While the number of new COVID-19 cases continues to fall in Queensland, the Government measures and restrictions around social distancing, gatherings and travel are still in place. As the timeline to lift restrictions is unclear, UQ has made a number of decisions in relation to Semester Two to enable you to plan for your academic studies for the remainder of this year. The impacts of COVID-19 has meant that we have had to delay the commencement of Semester Two 2020 with scheduled classes starting one week later on 3 August and finishing on 30 October 2020. The 2020 Academic Calendar can be found here. The following is a summary of the Semester Two 2020 adjustments:
Access to campuses in Semester Two: Campuses will remain open for students to access study spaces, subject to current Government restrictions. As Government restrictions start to lift, and we are clearer on the timeline for this, we will aim to have a phased return to campus activities. We know many students have practicums and placements as part of their programs. Some of these are able to proceed under current guidelines while others will need to wait for the Government to ease the restrictions. Your School or Faculty will be in touch with further information as it becomes available. We hope to be able to proceed with graduation ceremonies early in 2021. If you are expecting to graduate this year, you will have the opportunity to celebrate your achievements in one of the ceremonies. We are committed to assisting our students as far as possible to remain on track with studies. Over the next few months, we will be updating course options for Summer Semester, should any student wish to continue to study from November 2020 until the start of Semester One 2021. We know you will have lots of questions about your studies in Semester Two. We encourage you to review our FAQ page. If you cannot find the answer, our Student Services team are available to assist. Best wishes for the remainder of Semester One. Joanne
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1 May: Semester 2 current student off-shore
Date | Subject | To | From |
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1 May |
Semester 2 |
Current students off-shore |
DVCA |
I hope this email finds you well and you are coping with the impact of the ongoing restrictions in your country. Our Student Services team are available if you need advice, support or someone to talk to. While the number of new cases continues to fall in Queensland, the Government measures and restrictions around social distancing, gatherings and travel (including international borders) are still in place. As the timeline to lift restrictions is unclear, UQ has made a number of decisions in relation to Semester Two to enable you to plan for your academic studies for the remainder of this year. The impacts of COVID-19 has meant that we have had to delay the commencement of Semester Two 2020 with scheduled classes starting one week later on 3 August and finishing on 30 October 2020. The 2020 Academic Calendar can be found here. The following is a summary of the Semester Two 2020 adjustments:
We are committed to assisting our students as far as possible to remain on track with studies. Over the next few months, we will be updating course options for Summer Semester, should any student wish to continue to study from November 2020 until the start of Semester One 2021. We know you will have lots of questions about your studies in Semester Two. We encourage you to review our FAQ page. If you cannot find the answer, our Student Services team are available to assist. Best wishes for the remainder of Semester One. Joanne
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1 May: Semester 2 students off-shore that deferred / interrupted in Semester 1
Date | Subject | To | From |
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1 May |
Semester 2 |
Students off-shore who deferred / interrupted in Semester 1 |
DVCA |
I hope this email finds you well and you are coping with the impact of the ongoing restrictions in your country. Our Student Services team are available if you need advice, support or someone to talk to. While the number of new cases continues to fall in Queensland, the Government measures and restrictions around social distancing, gatherings and travel (including international borders) are still in place. As the timeline to lift restrictions is unclear, UQ has made a number of decisions in relation to Semester Two to enable you to plan for your academic studies for the remainder of this year. The impacts of COVID-19 has meant that we have had to delay the commencement of Semester Two 2020 with scheduled classes starting one week later on 3 August and finishing on 30 October 2020, and teaching for the semester will continue online. The Student Success Program will be delivered online and we are currently making adjustments to the program. If you haven't yet enrolled, we encourage you to register now. We will communicate with you once the program has been finalised. The 2020 Academic Calendar can be found here. The following is a summary of the Semester Two 2020 adjustments:
We are committed to assisting our students as far as possible to remain on track with studies. Over the next few months, we will be updating course options for Summer Semester, should any student wish to continue to study from November 2020 until the start of Semester One 2021. We know you will have lots of questions about your studies in Semester Two. We encourage you to review our FAQ page. If you cannot find the answer, our Student Services team are available to assist. We look forward to getting your studies back on track in Semester Two. Joanne
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6 April: Update for students – Information to assist with your studies and wellbeing
Date | Subject | To | From |
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6 April |
Update for students – Information to assist with your studies and wellbeing | All students | DVCA |
This update is intended to streamline email traffic while providing you with important information about your studies and support available to you. Click on the links provided for more detailed information. Our UQ Life Facebook page (follow here) and our FAQ page will continue to be updated as required with new information. Your studies
Health and wellbeing
Kind regards Professor Joanne Wright |
26 March: UQ Semester 2, 2020 Outgoing Exchange Cancellation
Date | Subject | To | From |
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26 March |
UQ Semester 2, 2020 Outgoing Exchange Cancellation | Semester 2, 2020 students | Student Employability Director |
As you may be aware, the Department of Foreign Affairs and Trade (DFAT) issued a world wide travel ban for all Australian Citizens, effective midday 25 March 2020.
In light of these announcements and the rapidly evolving circumstances arising from the present COVID-19 outbreak, The University of Queensland has decided that it cannot support Semester 2, 2020 exchange. We appreciate that this is a very difficult time for you, and it is not the outcome that you have been hoping for, however this decision was made after careful consideration of a range of factors listed below:
We understand you may have some questions following this decision, and we have provided some additional information below that may help.
Can I defer my exchange to Semester 1, 2021?
With Host: we are checking with our partner institutions to confirm whether the number of places available for Sem 2, 2020 can be extended to Semester 1, 2021.
With UQ: it is not possible for existing applications to be deferred due to the allocation process, which considers cohort applications, preferences, and available places. Students wishing to go on exchange in Semester 1, 2021 will need to apply by 26 June 2020, have their eligibility re-assessed, and submit a new study plan.
Your application for exchange in Semester 2, 2020, will shortly be administratively withdrawn in the system, but we hope to be able to work with you to help you identify and apply for another global experience in the future. If you have any further questions, or require any additional support, please contact the Global Experiences Team via uqabroad@uq.edu.au. Kind regards, Dr Dino Willox |
25 March: Checking in and a few updates
Date | Subject | To | From |
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25 March |
Checking in and a few updates | All students | DVCA |
Hope you are well and starting to settle into your new home-study routines. We're just checking in to see how you're doing and to give you an update.
Firstly - well done to you all. We've had some great feedback from our teachers who are impressed with the efforts you're making to engage with your studies and adapt to a virtual-campus life. We know this is not easy!
Study online to stay on track Now is the time to invest in yourself and your future. Our focus right now and our commitment to you, is to help you keep your studies on track.
We know online study is not the same experience as on-campus and as soon as we can get back to normal - we will have a range of offerings and opportunities to help you re-engage with your studies, reconnect with your teachers and peers, and get back to a deeply enriched student experience.
This will include delivering those important learning elements not possible in an online environment (pracs, labs etc) and we are altering our courses and programs to ensure you get those skills as soon as possible. UQ is also working with organisations including professional associations to adjust requirements where applicable.
Access to online study Transitioning courses online has been a mammoth task and not without its challenges. For those using Zoom, undoubtedly you are aware there have been reliability and access issues since Monday. We understand many universities across Australia have experienced similar problems as we've all become more reliant on Zoom for teaching and learning. We are now working on two fixes to improve the online experience:
We expect this work to be completed in the next 24 hours. Please hang in there - we understand it is frustrating and thank you for being so patient while we work through these teething/transition issues.
For updates on the status of Zoom and answers to frequently asked questins (FAQs) please see the Virtual Classroom (Zoom) FAQ. You can also contact IT Support.
New government advice and flow on impacts The Government's advice last night means life is going to be very different for all of us. From a University perspective, we will continue to deliver courses in our online format for now, but with a specific intent to revert to campus-based learning, fieldwork and placements as soon as we can safely do so.
You can still come to campus to access our high-speed Wi-Fi, providing you practise physical distancing. From tomorrow, you can go to UQLIFEand select Campus Spaces to understand what facilities and libraries remain open.
Library AskUs face-to-face service points will close, but our staff are ready to provide help and information through chat, online, and phone. The Library will also continue to provide the new student laptop loan service. Read about temporary changes to our borrowing rules and detailed information on the digital UQ Library is available on the Library website.
From midnight tonight, there will be fewer staff on campus following the Government's request for people to stay at home, and where possible work from home. While this will not impact your studies directly, it will mean fewer frontline staff working on campus, limited retail outlets, and the UQ Sports Centre will have reduced services.
You can still access your School or Faculty Office, Student Services and Student Centre. We particularly encourage you to get in touch with the Student Services team via student.services@uq.edu.au if you need any support, including counselling, advice or support through isolation.
Financially, we realise this is going to be a very tough period, with many losing their jobs especially casual workers - many of whom are students.
If you haven't already, please look into your eligibility for:
Staying connected In the short-term, the Government is likely to continue to implement stricter social distancing measures that will disconnect people from one another and from sources of support, comfort, and wellbeing.
Staying focused on your study is one crucial way you can stay connected - to your teachers, friends, peers and broader University community - during this very unprecedented time. It is also an opportunity to make new connections to support you as you get used to a different way of learning and living with new routines and new priorities.
In the coming weeks, we will be launching several online community initiatives to build new social connections and to help you to strengthen your own online networks. You can find out more by exploring the information here.
Future communication We are in the process of planning Semester 2 and considering what adjustments we need to make to accommodate the changes to Semester 1. We hope to be in a position to provide more information about this soon. From next week I will provide you with a weekly update, and of course, your teachers and other School and Faculty staff will continue to communicate with you directly.
Stay safe and well.
Joanne Professor Joanne Wright |
24 March: Students considering re-enrolment in Semester 1, 2020
Date | Subject | To | From |
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24 March |
Update for students considering re-enrolment in Semester 1, 2020 | International students who deferred / interrupted study |
DVCA |
I hope you are safe and well. We have more than 99 per cent of our courses available online. Please follow the steps below to enrol via mySI-net:
We understand you may not be able to take on a full-time study load, and you may want to opt for a part-time study load instead. This will not change your student visa status but it may extend the time that it takes to complete your degree. If you do require additional time to complete your studies (beyond your visa expiry), you will need to apply for a new student visa. There is a very small number of courses that you cannot enrol in via mySI-net. Contact Student Services student.services@uq.edu.au or +61 (07) 3365 1704 for assistance with these courses. If you have trouble accessing your username and password to log into UQ systems, please contact IT services. Can I access online content from China? Course content can be accessed via your course Blackboard. For our students in China, UQ has worked with a company based in China to boost your access through the UQ VPN. Click here to read the steps to install the Chinese VPN to enable you to access the course content on Blackboard. Our online readiness checklist for students is available here. Will this online study be recognised by the Chinese Government? UQ has obtained confirmation from Chinese Service Centre for Scholarly Exchange (CSCSE) officials that qualifications would be recognized for online studies provided students are currently enrolled at UQ and their studies have been disrupted by COVID-19. Students are advised to maintain records of their communication with UQ to provide to the CSCSE that verifies that they have indeed been impacted by the COVID-19 situation. How will this impact assessments, exams and key academic dates? The University Calendar has been updated to reflect the new dates. There will be no requirement to attend campus for assessments or exams in Semester 1. If you have missed assessments or exams your Course Coordinator will work with you to make up course work and reschedule key activities. If I re-enrol in a course, will I still have a chance to drop the course or interrupt my study before Census Date of 31 March 2020? If you re-enrol in your courses before 11.59pm on Wednesday 25th March, you will have 6 days to try your course online. You are able to drop your courses without financial penalty until 31 March. The last date for withdrawal without academic penalty will be two days after the end of the exam period however it is important to note fees will be payable for courses accessed beyond 31 March. When will the fees be due? Fees are due to be paid by 31 March. If this causes you financial difficulty, please contact the Fees office who will advise you further - fees@uq.edu.au. After I enrol in the course, what should I do? You should be able to see your enrolment instantly but if you have any difficulties, please get in touch with Student Services who will work to resolve your issue. The lecture timetable will be available immediately and the Faculty or School will be in touch with you to advise you of your other timetabled activities, including group work where applicable. Allocations can been viewed via My Timetable on my.UQ. Will there be an opportunity to take courses later in the year? The situation with COVID-19 is changing rapidly and it is not possible to give absolute certainty on the academic calendar for 2020. At this stage, we believe that Semester 2 will not commence until August 2020. We will endeavour to keep you updated as the situation changes. Our Student Services team are working extended hours and aim to respond to students as quickly as possible. If you have any questions or need support, contact the team on student.services@uq.edu.au or +61 (07) 3365 1704.
Joanne |
20 March: Moving to online study for Semester 1
Date | Subject | To | From |
---|---|---|---|
20 March |
Moving to online study for Semester 1 |
All students |
DVCA |
Thank you for your patience this week while we fast-track preparations for online delivery. As you would be aware, during the week the Australian Government upgraded its travel ban to Level 4 prohibiting all international travel for Australians and banning all foreign nationals from entering Australia due to the coronavirus pandemic. This Semester is going to be different for all of us - but we are doing everything we can to make sure you keep progressing with your study and make the most of this challenging situation. Teaching activities We have made the difficult and complex decision to move all teaching activities online for Semester 1 from Monday 23 March 2020. Please be assured, we want to give you as much certainty as currently possible so that you can continue your studies even if that means adjustment to teaching arrangements and term dates.
Adding courses
If you have trouble accessing your username and password to log into UQ systems, please contact IT services. Campus activities While all teaching will be moved online, our campuses will remain open to facilitate a range of activities that can still occur within the boundaries of the new social distancing and gatherings guidelines.
All organised activities on campus will be reconfigured to comply with social distancing guidelines. We will be relying on you to play your part in this and please, if you need to self-isolate, you must do so. If you are still unsure as to what self-isolation means and how to put it into practice, please refer to Government advice. Online student support, wellbeing and social opportunities In addition to campus-based activities and support, there are a range of resources for students to access online including:
Extraordinary times, extraordinary people Our academics and professional staff are doing everything possible to continue to deliver you a world-class education and our researchers are working around the clock to develop a vaccine. It is during these very uncertain times that I am reminded of why I joined UQ in the first place and perhaps why you chose to study with us. We are home to many of the best and brightest minds in the world working on challenges of global significance. Our multi-award winning teachers whose passion, knowledge and dedication are responsible for ensuring you, the next generation of leaders and pioneers, can succeed in this very uncertain world. I wish you all the best for your studies this semester and look forward to engaging with you in our new online world. Joanne |
18 March: Travel Update
Date | Subject | To | From |
---|---|---|---|
18 March |
Travel Update |
All students |
DVCA |
The Department of Foreign Affairs and Trade issued advice on 18 March 2020 recommending that all Australians overseas who wish to return home should do so as soon as possible. The Australian travel alert level worldwide is now the highest level of 4 – Do Not Travel Overseas.
Under these circumstances, the Australian government and the University’s ability to assist travellers overseas is now severely limited. INSURANCE: Cover for early return home is likely to be available for travel arrangements approved by UQ where the purpose for your travel no longer exists. Please refer to the UQ Travel FAQs for more information. All claims will be assessed by UQ's Travel Insurer on a case by case basis according to policy terms, conditions, limitations, and exclusions. If you need to make an insurance claim, you can follow the instructions online or contact UQ Insurance via insurance@uq.edu.au. More detailed instructions are also included in the UQ Travel FAQs. YOUR ACTIONS: Please respond to this email and confirm your decision:
If you have any further questions, please do not hesitate to contact me. Kind regards Joanne Professor Joanne Wright |
15 March: UQ pauses teaching for one week
Date | Subject | To | From |
---|---|---|---|
15 March |
UQ pauses teaching for one week |
All students |
Vice-Chancellor |
I apologise for the lateness of this notification. You are likely to have heard the new measures announced by the Government this afternoon to slow the speed of community transmission of COVID-19 and, most importantly, protect those most vulnerable in our community.
Students studying in an external mode program, HDR students and students on placement or internships should not be impacted by this pause. I want to be clear, our campuses remain open. Our facilities, including libraries, study spaces and eating areas, are all operating as normal and our staff will be working. The potential rescheduling of July graduation ceremonies will allow us to extend the semester, if required, for a few weeks. This buffer will help students complete their course requirements to UQ standards should the unprecedented global COVID-19 situation further disrupt our normal program delivery. Regards
|
13 March: COVID-19 update and study options
Date | Subject | To | From |
---|---|---|---|
13 March |
COVID-19 update and study options | Students studying on exchange |
Global Experiences Manager |
[Note: similar emails were sent to students on exhange in Europe, USA and other regions] I wanted to reach out and see how you are doing right now on your exchange? Please let me know how you are doing and if you have any questions regarding your exchange in the impact of COVID-19. We understand most universities in Canada are still offering face-to-face course delivery, and are preparing for online delivery should the need arise. With the number of new COVID-19 cases growing every day and the situation constantly evolving, we understand that this is a very stressful and anxious time for you. We appreciate that you may be concerned about how changes to travel advices/bans may impact your participation in your current exchange program and in particular whether this will affect classes at your host university. PLEASE STAY INFORMED International SOS provide both routine and emergency assistance when UQ's people are travelling.
With this ever changing situation it is difficult to provide you with definitive information as to your options moving forward as this will mostly depend on what your host university is able to offer and the amount of risk that you are comfortable with. OPTION 1: Continue study at host university for semester 1, 2020 - host university continues to offer face-to-face course delivery
OPTION 2: Continue study at host university for semester 1, 2020 - host university offering all courses online
OPTION 3: Return to study at UQ for semester 1, 2020 - host university closes without offering online options or you wish to return to Australia
If you do not believe you will be able to commence classes at UQ by March 23, or you wish to stay in your host country, or you decide to return at a later date, please be aware that you will not be able to enrol into classes for semester 1 at UQ after 23 March 2020. If your classes are cancelled at your host after this date and you are not able to complete your semester abroad, this will likely mean you will lose this semester of study. UQ INSURANCE What happens if my reason for undertaking UQ approved travel is cancelled due to COVID-19 (host university closes without offering alternative study options) - will the costs of cancellation be covered by UQ Travel Insurance? If you need to make an insurance claim, you can follow the instructions online or contact UQ Insurance (insurance@uq.edu.au or 07 3365 3075). HEALTH AND WELLBEING If you are feeling overwhelmed and/or stressed we recommend the following resources:
If you are still unsure of your options or require any additional support, please reach out to the Global Experiences Team at uqabroad@uq.edu.au. Kind regards |
11 March: Semester 1 adjustments and update
Date | Subject | To | From |
---|---|---|---|
11 March |
Semester 1 adjustments and update |
All students |
DVCA |
Following on from the Vice Chancellor's email of 9 March, I wanted to reach out to you to provide an update on how we will continue to support you in your studies. Is the University looking to close?
I don't want to go to campus as I am worried about catching the virus. What can I do? We will keep you up to date as things evolve. Please continue to check your UQ student email regularly and if you have any questions, you can get in touch with our Student Services Team on student.services@uq.edu.au or +61 (07) 3365 1704 Regards,
|
10 March: COVID-19 Update
Date | Subject | To | From |
---|---|---|---|
10 March |
COVID-19 Update |
All students |
Vice-Chancellor |
This afternoon UQ was advised by Queensland Health that an Australian student from UQ has been confirmed with COVID-19 after returning from Europe. The student was on the St Lucia campus last Thursday 5 and Friday 6 March and was unknowingly infectious at the time. We are mindful that it can be a stressful time for students and staff when they are impacted. To protect their wellbeing and privacy it won't be appropriate for the University to provide particulars of every case. However, we are very fortunate in Queensland to have a robust healthcare system that is set-up to respond to the COVID-19 situation. I would encourage everyone to trust Queensland Health's tried and tested contact tracing method and continue to practice healthy hygiene habits.
|
9 March: Update on UQ’s response for students
Date | Subject | To | From |
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9 March |
Update on UQ’s response for students |
All students |
DVCA |
You will no doubt be aware that the Federal Government has extended travel restrictions to Australia until at least Saturday 14 March 2020. Supporting our students
Health and safety in the UQ community
Our FAQ web page is updated regularly with information and advice and we will use your student email as our main method of communication, so please ensure that you check this regularly. This video was produced by our student community to raise awareness of health and hygiene and most importantly, how to live our UQ values by supporting our community and showing mutual respect in how we behave, the actions we take and the words we use. I wish you well in the next few weeks of Semester 1 and if you have any questions, please contact Student Services. Best wishes,
|
6 March: Deferring your studies
Date | Subject | To | From |
---|---|---|---|
6 March |
Deferring your studies |
New / commencing impacted students registered |
DVCA |
The Australian Government has announced an extension to the current travel bans for China by a further week (next review scheduled for March 14). The Government’s decision to extend the travel restrictions now means that unfortunately the majority of you will not be able to join us for Semester 1 2020. This has not been the start to your education experience with UQ that we had wanted. We will continue to support you through the next steps and look forward to welcoming you when you can join us on campus. Steps you need to action Defer your studies to Semester 2:
To help you prepare for your academic success at UQ, you are able to register for the Student Success Program. This will be delivered exclusively for students impacted by the travel ban. This program will commence on 1 June 2020 and does not incur any additional tuition fees. Learn more about the Program and register here. You may choose not to join this Program and arrive in Brisbane ready for the Semester 2 Orientation Week commencing 20th July 2020. For students who are in transit If you are currently in transit to Australia please follow these important steps:
Other questions? Our FAQ page contains additional information that you might find helpful, or you can contact our Student Services teams on +61 7 3365 1704 or student.services@uq.edu.au. The latest Australian Government advice can be found here. Kind regards
|
Date | Subject | To | From |
---|---|---|---|
6 Mar |
Interrupting your studies |
Returning impacted students registered |
DVCA |
The Australian Government announced today that it has extended the current travel bans for mainland China by a further week (next review scheduled for March 14). The Government’s decision to extend the travel restrictions now means that unfortunately the majority of you will not be able to join us for Semester 1 2020. We know this is very disappointing news and it is not the start to the academic year you wanted. Steps you need to action
To help enhance your employment prospects, you are able to register for the Student Success Program. This will be delivered exclusively for students impacted by the travel ban. This program will commence on 1 June 2020 and does not incur any additional tuition fees. Learn more about the Program and register here. You may choose not to join this program and arrive in Brisbane ready for the start of classes on 27th July 2020. We will continue to support you through the next steps and look forward to welcoming you back on campus. Our staff are available to help you with any enquiries you have around the interruption process and developing an alternative study plan. Some of the things we are doing to assist include scheduling additional courses in the second half of the year and making individual adjustments to study plans, where we can. For students who are in transit If you are currently in transit to Australia please follow these important steps:
Other questions? Our FAQ page contains additional information that you might find helpful, or you can contact our Student Services teams on +61 7 3365 1704 or student.services@uq.edu.au. The latest Australian Government advice can be found here. Kind regards
|
6 March: Important information: Updated advice from The University of Queensland regarding COVID-19
Date | Subject | To | From |
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6 March |
Important information: Updated advice from The University of Queensland regarding COVID-19 | Students scheduled for exchange in China | Student Employability Director |
As you will be aware, a large number of countries around the world have confirmed new cases of COVID-19 since the initial outbreak in Wuhan, China. As the situation is still evolving, and you have been planning your exchange for a while now, we fully understand that this is an anxious time for you. We understand that you may be concerned about how changes to travel advice may impact your participation on your upcoming exchange program. In order to support you to the best of our ability, we have provided advice and options currently available to you below: Context:
· Information: It is critical that you stay informed at all times, and we suggest that you keep in regular contact with your host university to understand the situation and what support is available. We also recommend that you register with Smartraveller to ensure you understand the impact that changes in travel advice might have on your travel and/or return to Australia.
- Frequently asked questions regarding insurance and travel can be found at https://travel.uq.edu.au/covid-19-coronavirus-update-information-uq-travellers Actions:
If you are unsure of how to proceed, or require any additional support at any time, please feel free to contact the Global Experiences team via email uqabroad@uq.edu.au, or by phone on +61 7 3365 2852, with your concerns or further questions. Kind regards, Dr Dino Willox |
4 March: Important information: Updated advice from The University of Queensland regarding COVID-19
Date | Subject | To | From |
---|---|---|---|
4 March |
Important information: Updated advice from The University of Queensland regarding COVID-19 | Students scheduled for exchange in Korea | DVCA |
[Note: similar messages were sent to students scheduled for exchange in Japan and Italy] As you are probably aware, the number of confirmed COVID-19 cases in Korea has grown at an alarming rate mainly near the city of Daegu.
Please contact uqabroad@uq.edu.au as soon as possible with your preferred option. Professor Joanne Wright |
28 Feb: Study options based on latest Australian Government restrictions
Date | Subject | To | From |
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28 Feb |
Study options based on latest Australian Government restrictions |
New / commencing impacted students registered |
DVCA |
The Australian Government's decision to extend the travel restrictions is no doubt disappointing news. We understand some students have plans to spend 14 days in another country before arriving in Australia. If this is the case, please go to the 'What if I can arrive on campus for Semester 1 courses?' section below. If you are still in mainland China and do not have plans to spend 14 days in another country before arriving in Australia, it is unlikely that you will be able to join us for Semester 1. What are my options to study at UQ?
What additional support is UQ providing? UQ will deliver a seven-week academically focused Student Success Program for students impacted by the travel ban. This program will commence on 1 June 2020, with no fee, for those interested. The program will include:
You will be invited to register for this program once your deferral to Semester 2 has been processed. What happens with my deposit / fees if I defer to Semester 2? For students unable to join us for Semester 1 due to the restrictions:
The last date to withdraw without financial liability is Census Day (31 March 2020). What if I can arrive on campus for Semester 1 courses? We understand that you may have already started your travels to Australia, or are planning to join us from another country after spending 14 days outside of mainland China. It may still be possible for you to join us for courses with a late on-campus commencement date for Semester 1. Our course checker, available through my.UQ (selectTravel Affected Students) will give you the latest on-campus commencement date for your course (9 or 23 March 2020). You must ensure you are on campus to commence classes in accordance with these dates. Prior to these dates, course content will be available via Blackboard for most courses to help you get started. If you are arriving before 23 March, you can book your free airport pick-up here. We look forward to seeing you at our 'weekend welcome' activities that will help you transition to university life. RSVP for postgraduate and undergraduate. Please continue to update our register with your latest information. This will help us to understand your specific circumstances and any support you may need. Other questions? Our FAQ page contains additional information that you might find helpful, or you can contact our Student Services teams on +61 7 3365 1704 or student.services@uq.edu.au. The latest Australian Government advice can be found here. Thank you for being so patient while we work through options for you to commence your study on campus. Kind regards
|
Date | Subject | To | From |
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28 Feb |
Study options based on latest Australian Government restrictions |
Returning impacted students registered |
DVCA |
The Australian Government's decision to extend the travel restrictions is no doubt disappointing news. We understand some students have plans to spend 14 days in another country before arriving in Australia. If this is the case, please go to the 'What if I can arrive on campus for Semester 1 courses?' section below. If you are still in mainland China and do not have plans to spend 14 days in another country before arriving in Australia, it is unlikely that you will be able to join us for Semester 1. What are my options to study at UQ?
What additional support is UQ providing? UQ will deliver a seven-week employability focused Student Success Program exclusively for returning UQ students impacted by the travel ban. This program will commence on 1 June 2020, with no fee, for those interested. This program will provide you with opportunities to enhance your employability, including:
You will be invited to register for this program once your International Student Withdrawal or Interruption of Studies request has been processed. What happens with my deposit / fees if I interrupt my studies to Semester 2? For students unable to join us for Semester 1 due to the restrictions:
The last date to withdraw without financial liability is Census Day (31 March 2020). What if I can arrive on campus for Semester 1 courses? We understand that you may have already started your travels to Australia, or are planning to join us from another country after spending 14 days outside of mainland China. It may still be possible for you to join us for courses with a late on-campus commencement date for Semester 1. Our course checker, available through my.UQ (select Travel Affected Students), will give you the latest on-campus commencement date for your course (9 or 23 March 2020). You must ensure you are on campus to commence classes in accordance with these dates. Prior to these dates, course content will be available via Blackboard for most courses to help you get started. If you are arriving before 23 March, you can book your free airport pick-up here. We look forward to seeing you at our 'weekend welcome' activities that will help you transition back into university life. RSVP for postgraduate and undergraduate. Please continue to update our register with your latest information. This will help us to understand your specific circumstances and any support you may need. Other questions? Our FAQ page contains additional information that you might find helpful, or you can contact our Student Services teams on +61 7 3365 1704 or student.services@uq.edu.au. The latest Australian Government advice can be found here. Thank you for being so patient while we work through options for you to continue your study. Kind regards
|
21 Feb: COVID-19 – Australian Government extends restrictions
Date | Subject | To | From |
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21 Feb |
COVID-19 – Australian Government extends restrictions |
Impacted students |
DVCA |
The Australian Government has announced it will extend the current restrictions for travellers from mainland China to Saturday 29 February 2020. The Australian Health Protection Principal Committee has [published a number of recommendations for the Government to consider including a possible relaxation in relation to these restrictions after 29 February 2020. Please refer to our FAQ page. On behalf of UQ, I want to assure you that we are continuing to work on ways for you to study with us and we will be ready to welcome you when you arrive. What should you do now? Once enrolled in your courses, it is important that you continue to update your details in our register, including your current location. If you are yet to register, please do so, as it will help us provide you with the best advice for your particular circumstance. What are your options to study at UQ? For many courses, you will be able to arrive on campus as late as Week 5 (23 March). Go to my.UQ and select "Travel Affected Students”. This will take you to our course checker that will allow you to find the on-campus start dates for the courses you have enrolled in. In addition, we are organising a number of options to support your study and wellbeing over the coming weeks and when you arrive on campus:
If you are expecting to graduate at the end of Semester 1, please contact our Student Services team (+61 7 3365 1704 and student.services@uq.edu.au). Our FAQ page contains additional information that you might find helpful, or you can contact our Student Services team (+61 7 3365 1704 and student.services@uq.edu.au) if you have any questions. At this difficult time, I wanted to share with you some messages of support from our students and staff (click here). We will contact you next week with more detailed information. |
4 Feb: Important information regarding Global Experiences
Date | Subject | To | From |
---|---|---|---|
4 February |
Important information regarding Global Experiences | Students scheduled for travel in countries other than China | Global Experiences team |
I hope that you are safe and well wherever you are in the world. You have no doubt heard about the developing health concerns in China and the spread of the Coronavirus. Based on Australian Government travel warnings and information provided by health authorities, the University of Queensland has made a decision to cancel all Global Experiences to China in Summer 2020 and Semester 1, 2020. At this point in time, no other travel restrictions are in place for UQ's Global Experience students, so you are free to continue with your Global Experience if you wish. You are, of course, free to return to Australia before the scheduled end date of your Global Experience, or to not go at all. If you decide to go ahead with your Global Experience:
If you choose to withdraw from your Global Experience, please let us know at uqabroad@uq.edu.au and also update your My Trips details in ISOS. Please be aware that if there is no travel warning/restriction in place for your destination, your Insurance provider may not cover any out of pocket expenses related to you withdrawing from your Global Experience, as it may be viewed as 'disinclination to travel'. If you have any questions, please let us know. Kind regards, Global Experience Team UQ Student Employability Centre |
13 Feb: Course checker
Date | Subject | To | From |
---|---|---|---|
13 Feb |
Course checker |
Impacted students registered and China based students |
DVCA |
As you would be aware, the Australian Government has put in place precautionary travel and health restrictions in response to COVID-19 (coronavirus) that continue to impact some of our students. The Government has committed to reviewing these restrictions towards the end of this week (14 -16 February). Once we have the updated advice we will share it with you via email, and update our UQ webpage. If you are a student impacted by the restrictions but have not registered with us please register here. For students that have registered please continue to update your details as your circumstances change. In the meantime, we wanted to let you know the progress we have made to support you continuing your Semester 1 studies remotely until you can join us on campus. When do I need to be on campus for the Semester 1 courses I have chosen? You need to comply with any Australian Government travel restrictions including self-isolation protocols. Many impacted students will be able to commence classes on campus as late as Week 5 (23 March 2020). However, a small number of courses will require some students to be on campus and commence classes from the start of Week 3 (9 March 2020). Enrolled students will be able to access our 'course checker' through my.UQ. This shows the current courses you have enrolled in and the latest date you will need to be on campus to commence or continue your Semester 1 studies. Once you have logged in select "Travel Affected Students" from the options list. If you have not yet enrolled, please contact Student Services (+61 7 3365 1704 or student.services@uq.edu.au). What if I don't think I will be able to arrive on campus in time for my courses? Depending upon your expected arrival date, you may need to consider enrolling in alternative courses. A full list of courses with their on campus commencement date has been provided with the course checker. If you need further assistance please contact our Student Services team to discuss your options (+61 7 3365 1704 orstudent.services@uq.edu.au). What additional support will UQ provide me to support my study? The content covered during Weeks 1 - 4 will be made available to you online in an easy-to-access format (click here to see an example). These materials will support you to fulfil the learning objectives and outcomes of the course during this time. Delivering your course materials remotely will typically include:
I still have questions about how this will impact my studies. Who can I talk to? The UQ website includes answers to frequently asked questions from students. If you continue to have any concerns or questions, please contact Student Services (+61 7 3365 1704 / student.services@uq.edu.au). Thank you for your continued patience, I hope you and your families stay well and we will continue to keep you updated as more information becomes available. Kind regards Professor Joanne Wright |
7 Feb: Options for students impacted by coronavirus travel restrictors – Semester 1
Date | Subject | To | From |
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7 Feb |
Options for students impacted by coronavirus travel restrictors – Semester 1 |
Impacted students registered |
DVCA |
Thank you for registering your details with us. We hope you and your families are safe and well, wherever you are right now. We know many of you have been impacted by the Australian Government restrictions as a result of the coronavirus. We also understand that many of you are worried about what this means for your studies. What we are doing At the moment we don't know when the restrictions will change. The University is committed to making sure we can support a late arrival for Semester 1 for students impacted by these restrictions. We have extended the date you need to be on campus to the 23 March 2020 for most courses. A small number of courses will still require you to be on campus ready to commence classes on 9 March 2020. A 'course checker' will be available early next week via my.UQ. This will provide information so you can confirm when you need to be on campus for the courses you have enrolled in. We will support you to find an alternative course enrolment where you are unable to meet the timeline. We will provide you with online support during the first four weeks of Semester (between 24 February - 20 March 2020) to help you keep up with your studies. The support for students arriving on campus late will include: Accessing your course remotely and support for Weeks 1-4, 24 February to 20 March 2020. The content covered during Weeks 1-4 will be made available to you in an easy-to-access format. This will typically include: · Opportunities to consult and collaborate with teachers and fellow students. · Access to lecture notes and readings supplemented by lecture recordings. · Access to learning support resources and staff. · Opportunities to complete quizzes and receive feedback. While this is an interim solution, we want to make sure we deliver everything we can to give you the best chance of graduating on time whilst meeting the academic requirements of your program. Special considerations for impacted students · We have extended the due date for university tuition fees until Friday 20 March 2020. · If after Weeks 1-4, you are still impacted by restrictions, you will be able to withdraw from your course without financial penalty up until 31 March 2020. · You may request to withdraw without academic penalty up until the last day of classes in Semester 1, 2020. There will be extra support for you when you arrive on campus as well as a range of social activities and events. You can read about this on UQLIFE. What if your courses are not available for the online period? If some or all of your courses are not available online for Weeks 1-4, please contact Student Services +61 7 3365 1704 or email student.services@uq.edu.au so we can provide you with the best advice for your particular situation. What should you do now? If you haven't yet finalised your course enrolments, please do so. This information will help us support you to continue with your studies until you are able to join us on campus. Our registration form has changed. Could you please update your details in the new registration form? We want to know how you are doing and where you are so we can better support your needs. Tell your friends. We still need to make contact with other students who may not know what to do or who to contact. If somebody you know has not registered please send them this link: https://my.uq.edu.au/semester-1-arrival-information. It will be worth the wait UQ is an amazing place to study. We want to share a message for you and your family from our UQ President and Vice Chancellor. We are looking forward to welcoming you when you arrive, and we are sorry that this has been a tough start to the year for you. Please remember, even if you can't make Semester 1, there are so many opportunities waiting for you at UQ and we will do what we can to ensure you have a great experience. Kind regards Professor Joanne Wright |
3 Feb: Coronavirus update 3 February - travel and self-isolation restrictions
Date | Subject | To | From |
---|---|---|---|
3 Feb |
Coronavirus update 3 February - travel and self-isolation restrictions |
All students |
Student Services |
As you may be aware, the Australian Government has provided updated information on the national response to the coronavirus and has implemented new measures that will directly affect some of our students. We understand that this is a difficult situation, and many students have been concerned about the impact this may have on their Semester One studies. We are working as quickly as possible to respond to this evolving situation. Australian Government latest advice for universities:
Self-isolation requirements
Register for students impacted by the latest advice If you are directly impacted please complete our online registration form. This will help us to support you. If you completed the registration form on 2 February before 12.30pm Brisbane time, please update your details as a few more questions have been added. What adjustments may be possible for students directly impacted? In the vast majority of cases:
In addition to this, we are currently investigating options for online delivery of course content in Semester 1 to support students who need to delay their start date. Students not directly impacted by the latest advice should attend university as planned. Please regularly check the UQ webpage which includes answers to key questions and is updated frequently. The Student Services team will continue to monitor the situation and give further advice to students as needed. You can call them on + 61 (07) 3365 1704 or email student.services@uq.edu.au Thank you for your continued patience as we work to resolve this situation as quickly as possible. Best wishes Andrea Strachan |
31 Jan: Initial announcement to students
Date | Subject | To | From |
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31 Jan |
Initial announcement to students |
All students |
DVCA |
I hope this email finds you well, and that your preparations to join us for the 2020 academic year are progressing smoothly. Orientation Week commences on 17 February. If you need to self-isolate, you will need to arrive in Australia week commencing 3 February First day of Semester 1 is 24 February. If you need to self-isolate, you would need to arrive in Australia week commencing 10 February. If restrictions relating to the coronavirus impact on your travel to Australia or could delay your Semester 1 start, please register here with Student Services, and they will work with you to look at alternative options to support your studies.
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