Most UQ offices will be closed or have reduced opening hours from Thursday 23 December 2021 to Monday 3 January 2022 (inclusive).

Security

Security remains available 24 hours a day, 7 days a week.

In an emergency, contact Security on (07) 3365 3333.

For security enquiries and maintenance emergencies, contact (07) 3365 1234.

Maintenance requests

Urgent maintenance requests can be forwarded to Security on (07) 3365 1234 or security@pf.uq.edu.au.

Non-urgent maintenance requests can be submitted to PF Assist as normal for action on 4 January.

Domestic admissions

Day Date Hours
Friday 24 December 8.30am to 4.30pm
Saturday 25 December Closed
Sunday 26 December Closed
Monday 27 December Closed
Tuesday 28 December Closed
Wednesday 29 December 8.30am to 4.30pm
Thursday 30 December 8.30am to 4.30pm
Friday 31 December 8.30am to 4.30pm
Saturday 1 January Closed
Sunday 2 January Closed
Monday 3 January Closed
Tuesday 4 January 8.30am to 5pm (return to normal hours)

International admissions

Day Date Hours
Friday 24 December 8:30am to 1pm
Saturday 25 December Closed
Sunday 26 December Closed 
Monday 27 December Closed
Tuesday 28 December Closed
Wednesday 29 December 8.30am to 4.30pm
Thursday 30 December 8.30am to 4.30pm
Friday 31 December 8.30am to 1pm
Saturday 1 January Closed
Sunday 2 January Closed
Monday 3 January Closed 
Tuesday 4 January 8.30am to 4.30pm (return to normal hours)

Future Students Contact Centre

  • Closing: 4:30pm, 23 December 2021
  • Opening: 8.30am, 4 January 2022

Student Central

Find out what Student Central can help with.

  St Lucia Gatton Herston
Closing 5pm, 22 December 2021 3pm, 17 December 2021 5pm, 22 December 2021
Opening 8.30am, 4 January 2022 8.30am, 4 January 2022 8.30am, 4 January 2022

IT support

The ITS Service Desk will be open with reduced capacity for urgent IT requests as per the table below.

Any service outages during the following operating hours can be raised by contacting the Service Desk who will escalate the request as required. For any service outages for local equipment outside the published hours please follow your local out-of-hours procedures.

Day Date Hours
Thursday 23 December 8am to 4pm
Friday 24 December 8am to 4pm
Saturday 25 December Closed
Sunday 26 December Closed
Monday 27 December Closed
Tuesday 28 December Closed
Wednesday 29 December 8am to 4pm
Thursday 30 December 8am to 4pm
Friday 31 December 8am to 4pm
Saturday 1 January Closed
Sunday 2 January Closed
Monday 3 January Closed
Tuesday 4 January 7.30am to 6pm (return to normal hours)

Faculties and schools

Consult the relevant faculty or school for Christmas period opening hours.

UQ Library

Visit the library website for Christmas period opening hours for UQ libraries and 24/7 study spaces.

UQ Sport

Consult the UQ Sport website for Christmas period opening hours.

On-campus retailers

Check the opening and closing hours for on-campus retailers, banks and cafés.

Crisis support

For staff

The Employee Assistance Program (EAP) is available 24/7, 365 days per year. During the holiday period, staff and eligible family members can make contact with the EAP provider.

For students

UQ Student Counselling and Crisis Line is available 24/7, 365 days per year: 1300 851 998.

Human Resources (AskHR)

  • Closing: 5pm, 21 December 2021
  • Opening: 9am, 4 January 2022

Insurance services

  • Closing: 4pm, 22 December 2021
  • Opening: 9am, 4 January 2022

Use the insurance emergency contacts if you need emergency assistance during this period.