Neal M. Ashkanasy OAM, PhD is an Emeritus Professor of Management at the UQ Business School at the University of Queensland in Australia. He came to academe in after an 18-year career in water resources engineering. He received his PhD in social/organizational psychology from the same university. His research is in leadership, organizational culture, ethics, and emotions in organizations, and his work has been published in leading journals including the Academy of Management Journal and Review, the Journal of Organizational Behavior, and the Journal of Applied Psychology. He is Associate Editor for Emotion Review and Series Co-Editor of Research on Emotion in Organizations. He has served as Editor-in-Chief of the Journal of Organizational Behavior and Associate Editor for the Academy of Management Review and Academy of Management Learning and Education. Prof. Ashkanasy is a Fellow of the Academy for the Social Sciences in the UK (AcSS) and Australia (ASSA); the Association for Psychological Science (APS); the Society for Industrial and Organizational Psychology (SIOP); Southern Management Association (SMA), and the Queensland Academy of Arts and Sciences (QAAS). In 2017, he was awarded a Medal in the Order of Australia.
Micheal holds the position of Senior Lecturer (Business Information Systems) in the UQ Business School, University of Queensland (UQ), and acts in the role of Deputy Director Teaching & Learning (Commerce Suite of Programs) for the UQ Business School.
Micheal is an experienced IS professional and accountant (FCPA of CPA Australia) with fifteen years’ experience in the area of IS consulting. This experience and career includes the evaluation of IS projects, IS audit and IT management and governance. Micheal’s published research is in the areas of the use of intelligent decision aids, Information Systems (IS) audit, and Information Technology (IT) governance. Prior to receiving his PhD, Micheal chaired the IT & Management Centre of Excellence for CPA Australia. Professionally, Micheal is a Fellow of CPA Australia and a member of the Australian Computer Society, ISACA, the Association for Information Systems, and the Accounting and Finance Association of Australia and New Zealand.
Micheal has more than 15 years industry experience as a Director in an IS consulting practice with public, private, and community sector organizations as clients. He has significant experience in facilitating development programs, and currently teaches into the UQ Master of Business Administration program, the Master of Business, the Master of Business Analytics, and the Master of Commerce program at UQ. Micheal’s professional experience as an accountant, as a Director in the area of IS Consulting, and IS research expertise provides a strong foundation for delivering engaging educational programs and business-relevant research at the UQ Business School.
Oluremi (Remi) is an Associate Professor of Management in the UQ Business School at the University of Queensland, Australia. Remi has had extensive teaching experience in tertiary institutions across three nations. She is a Senior Fellow of the Higher Education Academy (SFHEA). Remi's principal research interests include conflict management, emotions, leadership, diversity, team work and employee physical work environment and territoriality. The results of her cutting-edge research have been presented in several international (e.g. US Academy of Management - AOM, European Group for Organizational Studies-EGOS & International Association of Conflict Management - IACM conference) and national conferences (e.g. Australia and New Zealand Academy of Management-ANZAM). Remi is an award-winning researcher and has published in reputable journals such as Journal of Organizational Behavior (JOB), Organization Studies (OS), Applied Psychology: An International Review (APIR), International Journal of Conflict Management (IJCM), Journal of Business Research (JBR) and Journal of Business Ethics (JBE). She has also written many book chapters and co-edited the Handbook of Conflict Management Research (Edward Edgar) and Organizational Behaviour and the Physical Environment of Work (Routledge). Remi is the immediate past Editor in Chief of the Journal of Management and Organization and she is currently on the editorial boards of the International Journal of Conflict Management, Negotiation and Conflict Management Research Journal and Strategic Change . Remi is the Convenor andLeader of the UQ's Next Generation of Workspaces Research Network(NGWN-https://business.uq.edu.au/research/next-generation-workspaces) and the Chair of the UQ Cultural Inclusion Council (CIC-https://staff.uq.edu.au/information-and-services/human-resources/diversity-and-inclusion/cultural-and-linguistic-diversity/uq-cultural-inclusion-council). She is a recipient (with others) of a highly coveted Australian Research Council (ARC) Discovery Grant awarded to study the impact of employee physical work environment (e.g. office configurations) on employees' territoriality, wellbeing and productivity. She has appeared on radio (national/international),TV and newspapers talking about workspace issues. Remi is a member of the Australian Human Resource Institute (AHRI), US Academy of Management, International Association of Conflict Management and ANZAM.
Dr. Tao Bai is a lecturer in International Business. His research interests include multinational firm strategy, non-market strategy including political activity and social activity, and the intersection between, with the focus on emerging market multinationals as a field of research and practice. He has published articles at Strategic Management Journal, Journal of International Business Studies, Journal of World Business, Research Policy, Long Range Planning, Management International Review, and Journal of Business Research, and in top Chinese academic and practical journals.
Bob Beeton Graduated from the University of New England (UNE) in 1969. From 1970 to 1973 he worked as an ecologist on bird and other pest problems on the Ord River Development W.A. In 1974 he returned to UNE and was on the staff of the Zoology Department where he taught Biology, Animal Behaviour, Ecology and Experimental Methods. His research was in wildlife management. In 1978 Bob was recruited to the Queensland Agricultural College (QAC) to establish the Wilderness Reserves and Wildlife program. By 1990 the program had diversified into several other programs and the Natural Systems and Wildlife Management degree. QAC amalgamated with UQ in 1990 and following amalgamation Bob was involved in establishing the Bachelor of Environmental Management and Master of Environmental Management programs. Since 1991 Bob was has been Head of Department and Head of School for 11 years and served on many University Committees. Bob has also been involved in extensive Community and Government service both at the State and Commonwealth level. Awards include 1988 Australian Bi-Centennial Award Rainforest Canopy Walk Project. 1994 Excellence in Teaching Award, University of Queensland; 2000 Affirmative Action Commendation, University of Queensland; 2000 Fellow Environmental Institute of Australia and New Zealand (FEIANZ); 2009 Member of the Order of Australia (AM) for contribution to Environment and Resource Management and 2009 Lockyer Legend for service to the community.
Professor Pierre Benckendorff is an award-winning researcher specialising in visitor behaviour, technology enhanced learning and tourism. He has held several teaching and learning leadership positions at The University of Queensland and James Cook University in Australia. His experience includes coordinating a team of teaching and learning staff, program quality assurance and accreditation, and curriculum reviews of undergraduate and postgraduate coursework programs in business, tourism, hospitality and event management. He has developed and taught undergraduate and postgraduate courses in introductory tourism management, international tourism, tourist behaviour, tourism and leisure futures, tourism transportation, tourism operations, tourism technologies, tourism analysis, business skills and marketing communications.
Pierre has been actively involved in a number of national teaching and learning projects totalling close to AUD 1 million in grant funding. In 2007, he received a national Carrick citation for outstanding contributions to student learning. Pierre was part of the national team that developed the Learning and Teaching Academic Standards for Tourism, Hospitality and Events and has continued to co-lead efforts to embed and measure these standards under the auspices of CAUTHE. He is currently the co-chair of knowledge creation for the BEST Education Network and in this capacity, has worked with the World Travel and Tourism Council to edit a book of international cases based on Tourism for Tomorrow award finalists and winners. He is the co-editor of the Handbook of Teaching and Learning in Tourism. Pierre serves regularly as an external reviewer of tourism programs in Australia and overseas institutions.
His research interests include visitor behaviour, tourism information technologies, and tourism education and training. He has authored over 80 publications in these areas in leading international journals and is a regular speaker at tourism research conferences. He is on the editorial board of several leading tourism journals and is a regular reviewer of papers. He has also co-authored one of the leading textbooks on tourism and information technology. He has served as a judge for the Queensland Tourism Awards as well as the Australian Tourism Awards. His passion for travel and tourism has taken him to some of the world’s leading theme parks and airports, the major cities of Europe and North America, the African Savannah and the bustling streets of Asia. He has also travelled extensively throughout Australia and New Zealand.
Karen Benson is the Director of the Institute for Teaching and Learning Innovation at The University of Queensland. She has held a number of leadership roles at UQ, including Deputy Head of School 2016-2017, Director of Accreditation 2015-2017, and Head of Finance Discipline 2010-2015 in the UQ Business School. Karen was also Deputy President of UQ Academic Board 2018-2019.
Karen's research interests include socially responsible investment, social impact bonds, and student engagement in active learning. Her research has been well received by both practitioners and academics. Karen's work is published in internationally refereed journals including Journal of Banking and Finance, Pacific Basin Finance Journal, and Journal of Business Ethics.
Shaun Bond is the Frank Finn Professor of Finance in the UQ Business School at the University of Queensland. Shaun has research interests in the areas of real estate finance and financial economics. Prior to joining the UQ Business School, Shaun was the West Shell Professor of Real Estate in the Department of Finance at the University of Cincinnati and the Director of the UC Real Estate Center. Prior to this he held an appointment in the Department of Land Economy at the University of Cambridge. In addition, Shaun has been a visiting professor at the Pennsylvania State University and the George Washington University. Shaun holds a PhD and an MPhil in Economics from the University of Cambridge, and an undergraduate degree in Economics from the University of Queensland (awarded with First Class Honours).
Ivano is a researcher, consultant, author, and speaker whose work focuses on the managerial and business implications of Cybersecurity.
He is the General Manager of AUSCERT, a not-for-profit organisation affiliated with UQ that delivers cybersecurity services to public and private sector organisations across Australia and New Zealand.
Ivano is also a Senior Lecturer in Cybersecurity Management with the UQ Business School and a member of UQ Cyber.
Ivano helps business leaders and executives make evidence-based decisions in cybersecurity. With a professional background in risk and security management, Ivano’s work bridges the gap between technical cybersecurity and its repercussions across organisations. He has advised ministers, policy-makers, board members, and senior executives on strategies, governance structures, policies, and training programs for effective cybersecurity management. Ivano is also an experienced facilitator in the fields of Design Thinking and Design-Led innovation, having run since 2015 more than 50 design-led workshops and longer projects for public and private sector organisations.
Prior to AUSCERT and UQ, Ivano worked as a Research Fellow with the Adam Smith Business School (University of Glasgow) and a Postdoctoral Fellow with the PwC Chair in Digital Economy (QUT). In this role, he worked with public and private sector organisations in projects aimed at facilitate their transition into the Digital Age. Ivano obtained his PhD from QUT in 2016, with a thesis on safety and security management in Australian airports. His academic career includes stints with Bocconi University and SDA Bocconi School of Management (Milan), where he worked as a faculty member and consultant for three years.
He also worked as a Deputy Venue Security Manager at the XX Winter Olympic Games - Turin 2006 and as a Police Officer for the Italian Ministry of Interior.
He has a double MSc in Management of Public Administrations and International Institutions (Bocconi University, Milan) and International Security (Sciences Po, Paris).
A father of one and an eager snowboarder, Ivano loves soccer, American football, and writing novels and poems.
Edgar Brea is a Researcher and Lead Data Scientist at UQ Business School and Australia’s Food and Beverage Accelerator (Innovation Pathways program), where he leads industry-led initiatives supporting the development of novel products through the use of AI to derive data-driven insights. Edgar holds a PhD in Innovation Management from The University of Queensland, as well as a Master of Technology and Innovation Management and a Bachelor of Computer Systems Engineering. He has over 12 years of consulting and research experience providing guidance on the development and management of technological innovation, and has worked with organisations from a variety of industries including banking, oil and gas, food and beverage, bioinformatics, as well as science organisations such as the CSIRO.
His research focuses on the intersection of technology, innovation, and strategic management, particularly in the context of AI and digital technologies. He explores the implications of these technologies on problem-solving, organizational dynamics, and innovation processes in teams and organisations. His work also seeks to understand the roles of various actors in technological ecosystems, the broader implications of AI for novelty emergence at commercial and societal scales, and effective management strategies for technology and innovation.
Dr Noreen Breakey joined the tourism team at UQ in 2005. She has been the Director for Undergraduate Programs, Coordinator of the First Year Experience, and is currently a member of the award-winning MTHEM Foundation Year Teaching Team. Individually, Dr Breakey received a UQ Excellence in Teaching & Learning Award - Citations for Outstanding Contributions to Student Learning. She actively undertakes scholarship of teaching and learning and has numerous research publications on tourism and hospitality education. Dr Breakey developed the Masters course, Disciplinary Foundations of Tourism, Hospitality & Events, which she continues to Course Coordinate, encouraging students to understand how the theories and approaches from different social science and humanities disciplines can help us to address the challenges and issues in tourism, hospitality, and events.
Dr Breakey received her PhD on tourism destination development from UQ in 2006. Since then her research has explored the relationships between people, tourism and the natural environment, through her principal research areas of environmental ethics, sustainable tourism, ecotourism, community-based tourism, and tourism in protected areas. She has successfully supervised six PhD scholars through to completion.
Dr Breakey is an active member of Ecotourism Australia. She was a member of their Policy and Advocacy Committee (2011 to 2014), and subsequently on their Board of Directors (2019-2023).
Prior to her academic career, Dr Breakey worked for over a decade in industry, including hotels, resorts, tour operations, travel agencies, and events in Australia and overseas, as well as in government, developing the Destination Management Plans at Tourism Events Queensland.
Dr Christoph Breidbach is Associate Professor of Business Information Systems at UQ Business School, where he also serves as Co-Lead of the UQ Service Innovation Alliance Research Hub and as Associate Director PRME Industry Engagement. He previously held positions at The Unversity of Melbourne, the University of California Merced, and was a visiting researcher at IBM’s Almaden Research Center.
Associate Professor Breidbach is internationally recognised for his sustained contributions to the Service Science field. Specifically, his program of research contributes to our understanding of how digital technologies transform professional, financial, or health services, and resulted in over 50 peer-reviewed publications in leading outlets to date, including the Journal of the Association for Information Systems [ABDC-A*], Information Systems Journal [ABDC-A*], The Journal of Strategic Information Systems [ABDC-A*], Organizational Research Methods [ABDC-A*], Journal of Service Research [ABDC-A*], MIS Quarterly Executive [ABDC-A], as well as in the ICIS, ECIS, PACIS and HICSS Proceedings.
The sustained esteem for his work is evident through a ‘Distinguished Member Award’ (2019) by the Association for Information Systems (AIS), the premier global association for BIS research and practice, appointment to the Advisory Council of the INFORMS Service Science section, or invitations to present keynotes and research seminars at conferences and universities in the USA, Germany, Sweden, Iran, UK, and New Zealand. In addition, Associate Professor Breidbach serves on the Editorial Boards of the Journal of Service Research, Journal of Service Theory and Practice, as well as the Journal of Business Research, led the AIS Special Interest Group Services as elected President from 2018-2021, and recently commenced a three-year tenure as Associate Editor at Information Systems Journal.
He successfully secured over $1 million in external research funding as Chief Investigator from ARC Linkage, Innovation Connections, National Industry PhD grants, or direct industry funding.
Research Awards:
Best Short Paper Award, European Conference on Information Systems (ECIS), 2024
Paul Gray Award for the ‘Most Thought-Provoking Paper’ Communications of the Association for Information Systems, 2020
Distinguished Member Award, Association for Information Systems (AIS), 2019
Outstanding Paper Award, Journal of Service Theory and Practice, 2018
Outstanding Paper Award, Managing Service Quality, 2015
Best Paper of the Year, INFORMS Service Science, 2014
Best Paper Award, Naples Forum on Service, 2013
Lifetime Membership, Beta Gamma Sigma, 2013
Leadership and Service Awards:
SIGSVC Leadership Award, Association for Information Systems, 2022
Award for Outstanding Contribution as Track Chair, European Conference on Information Systems, 2021
Research Team Engagement Award, UQ Business School, 2019
Outstanding Reviewer Award, Journal of Service Theory and Practice, 2016
Outstanding Contributions in Reviewing Award, Journal of Business Research, 2015
Teaching Awards:
Award for Innovation in Assessment Design, UQ Business School, 2021
Teaching Excellence Award, The University of Melbourne, 2015
I'm a senior lecturer in marketing at the UQ Business School. My expertise lies in the domain of digital marketing strategy. Study after study suggests that firms and marketers are having difficulty “becoming digital”. I spend my days investigating the nature of the challenge and determining what leading marketing organisations can do to rapidly increase their digital sophistication. Consumers are inundated with meaningless messages and making your brand stand out – in any language, or on any device, is a major challenge. As Australia’s first PhD in digital marketing, I have a long-game perspective on digital transformation. The majority of my research examines how brands can engage with their markets in more meaningful ways. Transferring your business to digital is easy but being human is not. I therefore specialise in studying how consumers respond best to digital communications, with a particular interest in issues of data retention and and privacy. My background is in telecommunications and I have consulted with several firms and government bodies in the areas of digital marketing strategy. I have taught extensively at both undergraduate and postgraduate levels. If you’re interested in learning more about the kind of work I do or if you’d like to explore how we might be able to work together, please reach out to me via the contact details listed here.
Dr. Buning is a Senior Lecturer within the tourism discipline in the UQ Business School and the research lead for the UQ Micromobility Research Cluster. His research interests reside at the intersection of physical activity, travel, and events. Within this area, his research agenda is focused on how tourists are physically active as both a driver of tourism behaviour (i.e., active lifestyle sports) and during visitation (i.e., active transport). His research works on active lifestyle sports closely mirrors his passions in active sport tourism for mountain biking, cycling, running, rock climbing, hiking, and more. His work crosses over to active transport through bikeshare, eScooters, and more generally micromobility where he is focused on tourism usage and related impacts.
The outcome of his work enables communities, events, and organizations to efficiently market to and attract visitors, encourage physical activity generally, and improve the related impact to destinations as a form of sustainable tourism. Prior to academia, Dr. Buning worked in the running event industry managing race logistics and continues to work with physical activity focused organizations, events, and communities as a consultant in developing data driven business strategy. Although he is an expert in survey research design and analysis, his research methodology speciality is in mixed methods (i.e., combining data sources and types) tailored to the research question at hand. He is regularly featured in the media and publishes on the topics of active transport, sport tourism, and event management.
Interested in working on research, teaching, or consulting projects? Please get in touch!
Henri Burgers is the Head of the Strategy & Entrepreneurship Discipline at The University of Queensland. He obtained his PhD from the RSM Erasmus University, and worked at the Queensland University of Technology prior to joining UQ. His research focuses on the intersection of corporate entrepreneurship, managerial and organisational capabilities, and institutional contexts with the aim of helping individuals and organisations unlock their entrepreneurial potential. He has published in top journals such as Strategic Management Journal, Journal of Business Venturing, Long Range Planning, and Technovation. He has worked with leading firms, industry associations and governments across the globe. His research received well over 1mln AUD in research funding, including two prestigious grants from the Australian Research Council to improve entrepreneurship and innovation in the natural resources industries.
Henri teaches courses and provides workshops on strategic decision-making and agile innovation for different levels. He has developed and transformed a wide range of Bachelor and Masters and Executive courses and programs to embed more entrepreneurship and strategic decision-making skills in curricula. He was awarded a Senior Fellow of the UK Higher Education Academy for his teaching. He is a recognised reviewer for numerous journals and grants and serves on the Editorial Boards of Journal of Business Venturing and Group and Organization Management.
Victor Callan AM is Professor of Management and Leadership at the University of Queensland (UQ) Business School in the Faculty of Business, Economics and Law. His research investigates organisational change, leadership and employee training, and he is one of Australia's most recognised researchers in these fields.
In terms of recognition by external bodies, Victor has been elected as a Fellow of the Academy of Social Sciences in Australia, a Fellow of the Queensland Academy of Arts and Sciences, and a Fellow of the Australian Institute of Company Directors. In addition, more recently he was appointed as a Member (AM) of the Order of Australia (General Division) for significant service to higher education in the field of management as a researcher and adviser to Government and industry. Within UQ, Victor has been awarded the University's Award for Excellence in Higher Degree Research Supervision for the quality of outcomes associated with his PhD supervision. In addition, he is a recipient of two UQ Excellence in Leadership Awards for his roles in developing strong research, consulting and industry partnerships.
Victor is a regular contributor to executive education for senior managers and executives in the public and private sectors in Australia and internationally. He has completed over 100 projects as an adviser for Federal, State and local government departments including major reviews on employee skills, vocational education and training, major industry closures and workforce development. He has also completed organisational and workforce development projects internationally, including for governments and organisations in South Africa, Ghana, Tanzania, Indonesia, Bhutan, Brunei, New Zealand, PNG and for South Pacific countries.
Currently his major teaching activities at UQ are in courses associated with MBA students, and students in the Bachelor of Advanced Business Honours program.
Dr Cassandra Chapman holds a PhD in the psychology of charitable giving (University of Queensland) and is now an Associate Professor of Marketing and ARC DECRA Fellow, specialised in donor psychology and fundraising.
Having come to academia with a background in nonprofit marketing, Cassandra’s research focuses on the social psychology of charitable giving, effective and ethical fundraising, and charity scandals. She uses diverse methods to understand when and why donors are more (or less) willing to give to particular causes and the implications such preferences have for how charities communicate.
Cassandra’s research has won national and international research awards, including the AFP Early Career Emerging Scholar Award (AFP, 2023), the Skystone Partners Prize for Research on Fundraising and Philanthropy (AFP, 2020), and the Gabriel G. Rudney Memorial Award for an Outstanding Dissertation in Nonprofit and Voluntary Action Research (ARNOVA, 2019). She has published over 35 articles in international journals, such as Nonprofit and Voluntary Sector Quarterly, Psychology & Marketing, and the Journal of Business Ethics, and has served as Associate Editor of Nonprofit and Voluntary Sector Quarterly.
Srin Chaudhury received her PhD in Marketing from the University of New South Wales, Sydney. She has a Masters’ degree in Psychology from the University of Texas and Bachelors’ degrees in Biological Sciences and Psychology from the University at Buffalo. Prior to joining UQ, Srin was a Postdoctoral Scholar at the Katz School of Business in the University of Pittsburgh.
Srin’s research prioritizes individual and collective well-bring and examines how psychological, social, and interpersonal factors influence consumer behaviour. Within this broad domain, she is interested in how emotions, cognitions, and cultures affect how consumers interpret and respond to information about brands and products. Her research has been published in highly respected journals such as Emotion, Nature Scientific Reports, and Journal of Experimental Psychology: General (in-principal acceptance). Her research has also been presented at premier international marketing conferences including the conferences of the Association of Consumer Research (ACR), the Society for Consumer Psychology (SCP), and the American Marketing Association (AMA). Srin’s work has also received the Best paper in the Sustainability and Public Policy track and the Best paper in the Conference awards in Summer AMA 2021.
Dr Monica Chien has multidisciplinary training in marketing, psychology and tourism, and has an extensive background in hospitality. She has won multiple awards for her teaching and research, and has been invited as a visiting scholar to universities in Japan.
Dr Chien’s scholarly interest and expertise lie in the field of Consumer Behaviour, and she is an active researcher in the associated fields of traveller behaviour, sports fan behaviour, resident study, branding and marketing communications with demonstrated research impact on industry, government and policy both within Australia and internationally. She has particular expertise and interest in experimental studies, and has published in leading international marketing and tourism journals.
Dr Chien has conducted research and consultancy with industry and government, leading several international and national projects. She is currently investigating how sport scandals affect sponsoring brands and stakeholders in sport. Her recent projects also examine the nexus between international education and tourism, as well as residents’ response to tourism and mega-event development.
