Find an expert

Micheal holds the position of Senior Lecturer (Business Information Systems) in the UQ Business School, University of Queensland (UQ), and acts in the role of Deputy Director Teaching & Learning (Commerce Suite of Programs) for the UQ Business School.

Micheal is an experienced IS professional and accountant (FCPA of CPA Australia) with fifteen years’ experience in the area of IS consulting. This experience and career includes the evaluation of IS projects, IS audit and IT management and governance. Micheal’s published research is in the areas of the use of intelligent decision aids, Information Systems (IS) audit, and Information Technology (IT) governance. Prior to receiving his PhD, Micheal chaired the IT & Management Centre of Excellence for CPA Australia. Professionally, Micheal is a Fellow of CPA Australia and a member of the Australian Computer Society, ISACA, the Association for Information Systems, and the Accounting and Finance Association of Australia and New Zealand.

Micheal has more than 15 years industry experience as a Director in an IS consulting practice with public, private, and community sector organizations as clients. He has significant experience in facilitating development programs, and currently teaches into the UQ Master of Business Administration program, the Master of Business, the Master of Business Analytics, and the Master of Commerce program at UQ. Micheal’s professional experience as an accountant, as a Director in the area of IS Consulting, and IS research expertise provides a strong foundation for delivering engaging educational programs and business-relevant research at the UQ Business School.

Ivano is a researcher, consultant, author, and speaker whose work focuses on the managerial and business implications of Cybersecurity.

He is the General Manager of AUSCERT, a not-for-profit organisation affiliated with UQ that delivers cybersecurity services to public and private sector organisations across Australia and New Zealand.

Ivano is also a Senior Lecturer in Cybersecurity Management with the UQ Business School and a member of UQ Cyber.

Ivano helps business leaders and executives make evidence-based decisions in cybersecurity. With a professional background in risk and security management, Ivano’s work bridges the gap between technical cybersecurity and its repercussions across organisations. He has advised ministers, policy-makers, board members, and senior executives on strategies, governance structures, policies, and training programs for effective cybersecurity management. Ivano is also an experienced facilitator in the fields of Design Thinking and Design-Led innovation, having run since 2015 more than 50 design-led workshops and longer projects for public and private sector organisations.

Prior to AUSCERT and UQ, Ivano worked as a Research Fellow with the Adam Smith Business School (University of Glasgow) and a Postdoctoral Fellow with the PwC Chair in Digital Economy (QUT). In this role, he worked with public and private sector organisations in projects aimed at facilitate their transition into the Digital Age. Ivano obtained his PhD from QUT in 2016, with a thesis on safety and security management in Australian airports. His academic career includes stints with Bocconi University and SDA Bocconi School of Management (Milan), where he worked as a faculty member and consultant for three years.

He also worked as a Deputy Venue Security Manager at the XX Winter Olympic Games - Turin 2006 and as a Police Officer for the Italian Ministry of Interior.

He has a double MSc in Management of Public Administrations and International Institutions (Bocconi University, Milan) and International Security (Sciences Po, Paris).

A father of one and an eager snowboarder, Ivano loves soccer, American football, and writing novels and poems.

Dr Christoph Breidbach is Associate Professor of Business Information Systems at UQ Business School, where he also serves as Co-Lead of the UQ Service Innovation Alliance Research Hub and as Associate Director PRME Industry Engagement. He previously held positions at The Unversity of Melbourne, the University of California Merced, and was a visiting researcher at IBM’s Almaden Research Center.

Associate Professor Breidbach is internationally recognised for his sustained contributions to the Service Science field. Specifically, his program of research contributes to our understanding of how digital technologies transform professional, financial, or health services, and resulted in over 50 peer-reviewed publications in leading outlets to date, including the Journal of the Association for Information Systems [ABDC-A*], Information Systems Journal [ABDC-A*], The Journal of Strategic Information Systems [ABDC-A*], Organizational Research Methods [ABDC-A*], Journal of Service Research [ABDC-A*], MIS Quarterly Executive [ABDC-A], as well as in the ICIS, ECIS, PACIS and HICSS Proceedings.

The sustained esteem for his work is evident through a ‘Distinguished Member Award’ (2019) by the Association for Information Systems (AIS), the premier global association for BIS research and practice, appointment to the Advisory Council of the INFORMS Service Science section, or invitations to present keynotes and research seminars at conferences and universities in the USA, Germany, Sweden, Iran, UK, and New Zealand. In addition, Associate Professor Breidbach serves on the Editorial Boards of the Journal of Service Research, Journal of Service Theory and Practice, as well as the Journal of Business Research, led the AIS Special Interest Group Services as elected President from 2018-2021, and recently commenced a three-year tenure as Associate Editor at Information Systems Journal.

He successfully secured over $1 million in external research funding as Chief Investigator from ARC Linkage, Innovation Connections, National Industry PhD grants, or direct industry funding.

Research Awards:

• Best Short Paper Award, European Conference on Information Systems (ECIS), 2024
• Paul Gray Award for the ‘Most Thought-Provoking Paper’ Communications of the Association for Information Systems, 2020
• Distinguished Member Award, Association for Information Systems (AIS), 2019
• Outstanding Paper Award, Journal of Service Theory and Practice, 2018
• Outstanding Paper Award, Managing Service Quality, 2015
• Best Paper of the Year, INFORMS Service Science, 2014
• Best Paper Award, Naples Forum on Service, 2013
• Lifetime Membership, Beta Gamma Sigma, 2013

Leadership and Service Awards:

• SIGSVC Leadership Award, Association for Information Systems, 2022
• Award for Outstanding Contribution as Track Chair, European Conference on Information Systems, 2021
• Research Team Engagement Award, UQ Business School, 2019
• Outstanding Reviewer Award, Journal of Service Theory and Practice, 2016
• Outstanding Contributions in Reviewing Award, Journal of Business Research, 2015

Teaching Awards:

• Award for Innovation in Assessment Design, UQ Business School, 2021
• Teaching Excellence Award, The University of Melbourne, 2015

Paul specialises in Assessment and Management of Risk and Impact of Socio-Environmental determinants on the Wellbeing of our younger generations across their life span.

His overall vision is about how we use Environmental Health Intelligence to improve decision-making towards delivering more efficient Environmental Health Practices, Services and Solutions for local and regional communities in remote and disadvantaged socio-economic settings.

Within the complex interdisciplinary domains that hold the socio-environmental determinants of wellbeing, Paul’s operational research focuses on how / what interventions would best support communities to prevent, mitigate and adapt to EH risk and impact in rapidly changing environments and climate.

Javad Pool is a Postdoctoral Research Fellow at The University of Queensland. He completed his PhD in Business Information Systems at UQ Business School in 2022, with a focus on data privacy and the effective use of information systems, specifically in the digital health context. By employing a combination of qualitative and quantitative research methodologies, Javad has conducted studies in a wide range of organizational and technological contexts, including healthcare, artificial intelligence, digital health, and social media. His work includes the development of inductive and theory-driven models, contributing to the existing body of knowledge on the effective use of information systems and health informatics research. Passionate about collaboration, Javad seeks to engage with diverse stakeholders, encompassing multidisciplinary researchers, industry professionals, and government partners, to advance research on information resilience and data protection practices. His research endeavors to better understand and address socio-technical challenges within information systems use, including data governance, privacy risks, cybersecurity, data breaches, data protection, misinformation, and responsible use of data.

Marten Risius is Senior Lecturer in Business Information Systems at the University of Queensland (UQ) in Brisbane, Australia. He graduated in psychology summa cum laude from the University of Osnabrueck, Germany and was the first psychologist to graduate from the House of Finance at the Goethe University Frankfurt, where he received his PhD in Information Systems summa cum laude. Afterwards, he worked as postdoctorate at the University of Mannheim, Germany, where he managed the research alliance "ForDigital" between the University of Mannheim and the Karlsruhe Institute of Technology (KIT). Subsequently, he worked as an assistant professor (tenure-track) at Clemson University, SC, USA prior to joining UQ. Marten is also a research fellow at the Weizenbaum Institute in Berlin, Germany.

His research interests are in the areas of social media and blockchain technologies. He applies business analytics to solve managerial and societal issues (e.g., centralization, echo-chambers, fake news). His articles have been published in several journals (e.g., SMJ, JSIS, JIT, I&M, MISQE, BISE, CAIS) and peer-reviewed conference proceedings (ICIS, ECIS, AMCIS, PACIS).

His dissertation thesis was recognized as the best publication in the entire field of Business Administration from a young researcher in Germany, Austria and Switzerland by the VHB (German Academic Association for Business Research), received the TARGION award for the best practice-oriented research on strategic information management, was honored as the best dissertation from the Frankfurt Chamber of Commcerce, and was a finalist for the Schmalenbach-Award.

He serves as Associate Editor at ICIS, ECIS and WI, as Session Chair at PACIS, and as reviewer for various international journals (e.g., ISR, JAIS, JSIS, ISJ, DSJ, BISE, ISeB, Electronic Markets, Entrepreneurship Theory and Practice) and conferences (e.g., ICIS, ECIS, HICSS, AMCIS, PACIS, WI, MKWI). In his free time he serves as member of the young jury for the DVPT Start-Up Future Awards.

Jessica is a paediatric critical care nurse and researcher with more than 15 years of clinical experience and expertise. Her research themes to date have focused on ventilation strategies to reduce ventilator associated pneumonia and interventions to improve the safety and quality of care related to invasive medical devices. Jessica's developing research themes focus on enhancing health service surveillance using electronic health information in two major spheres: hospital-level surveillance for hospital-acquired complications and unit level surveillance for vascular access device complications and ventilator associated events. She is particularly interested in advances in infectious disease surveillance and tracking, using a combination of mature platforms and new electronic platforms. Jessica has experience leading international consensus studies using Delphi methods and is interested in clinical trials which embed hybrid strategies to enable the rapid and sustainable translation of research findings upon study completion. Jessica is passionate about growing clinician researchers and nurses’ capacity to lead and undertake research which contributes to practice change and better outcomes in our vulnerable patient groups including paediatrics and minority groups.