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Joemer’s main research area is on adolescent health epidemiology and program evaluation.

Joemer focuses on pragmatic approaches in epidemiology to identify social determinants and mental health risks in adolescents including young mothers. Apart from applications of modelling techniques on cross-sectional and panel data, he has expertise in conducting evidence synthesis including meta-analytic methodologies.

Joemer also has an extensive experience in monitoring and evaluation of health and social programs. He previously worked as a research fellow and health systems consultant in government agencies and international NGOs focused on adolescent health and reproductive health services at local and national contexts. Now, he is involved with evaluation of programs targeting young people with complex mental health issues and those who are victims of domestic and family violence.

Joemer has strong research interests on contextualizing adolescent reproductive health through mental health risks, and mental health integration in primary care in low resource settings.

Professor Graham Martin OAM, MD, FRANZCP, DPM works as a Child and Adolescent Psychiatrist with skills in individual and family therapy. His research interests have been in Early Intervention and Promotion of Mental Health with special reference to prevention of suicide in young people and non-suicidal self-injury.

Professor Martin was Director of Child and Adolescent Psychiatry at The University of Queensland, and Clinical Director of RCH Health Service District Child and Youth Mental Health Service (CYMHS) (2001-2014). He now works part time in private practice, but continues to supervise students and publish regarding his research interests.

From 1986 to 2001 he was Clinical Director of Southern Child and Adolescent Mental Health Service (CAMHS) in Adelaide, and is a clinician, researcher, writer and commentator. Thirty years of clinical immersion in direct clinician work, supervision, systemic practice, and child psychiatry and family therapy teaching, underpins development of preventive programs in mental illness, and programs for promotion of mental health in families, communities, schools, the defence force cadets and other systems.

Graham has been dedicated to suicide prevention since 1987, and is a member of the International Association for Suicide Prevention and the International Association for Suicide Research. He was a member of the Advisory Council Australian National Youth Suicide Prevention Strategy and Evaluation Working Group (1994-99), the writing team for the Australian Suicide Prevention Strategy (2000, 2007), the National Advisory Council for Suicide Prevention (2003-8), and was a National Advisor on Suicide Prevention to the Australian Government (2009-2012). Graham is Director of the Centre for Suicide Prevention Studies in Young People at UQ (http://www.suicidepreventionstudies.org/index.html).

Graham was Suicide Prevention Australia (SPA) chairman (1995-2001), convening 6 national suicide prevention conferences, led the team developing the first Media and Suicide Resource Kit (‘Achieving the Balance’, 1998), became a Life Member of SPA (2004), was awarded a Medal of the Order of Australia (2006), a ‘Jackstar’ award for 10 years contribution to Inspire Foundation’s ‘ReachOut’ program (2007), the 2008 SPA ‘Lifetime Contribution to Suicide Prevention Research’ award, and the Rowe-Zonta International Prize 2010. Graham was Catholic Education Queensland Travelling Scholar (2008-9). In 2014, Professor Martin was awarded the SPA ‘Lifetime Contribution to Suicide Prevention’ award, and in 2015 was awarded a Royal Australia and New Zealand College of Psychiatrists Citation for his contributions to Child and Adolescent Psychiatry.

Graham was an originator of the Australian Network for Promotion, Prevention and Early Intervention program (Auseinet, 1997-2009), and Director until 2001. He is Editor in Chief for the online journal AMH (Advances in Mental Health, 2009 to date), formerly the Australian eJournal for the Advancement of Mental Health (1999-2009). Graham chaired the Queensland Mental Health Promotion, Prevention and Early Intervention committee, and was a board member for Mates in Construction, an industry leader in suicide prevention for the construction industry.

Graham is one of the editors of “Mental Health Promotion and Young People: Concepts and Challenges” (2001, McGraw Hill, Sydney), published in English, Italian and Korean. He is the author of "Taking Charge: A journey of recovery" (2013); "Sensual Haiku" a book of poetry for lovers (2013), and "Essays on Prevention in Mental Health" (2014), and is currently writing a biopic: "The Making of a Child Psychiatrist" (in draft, 2015).

The main focus of Graham’s work is the area of self-injury in young people, with clinical, community, therapy and research programs. His team has recently completed the largest ever, national survey of self-injury for the Department of Health and Ageing (The Australian National Epidemiological Survey of Self-Injury).

In his spare time he trained for 20 years in Karate, and was a Nidan black belt, and Sensei, with Hoshindo Karate International (from 2003-2009).

Dr Hannah Mayr is an Advanced Accredited Practicing Dietitian and works as Principal Research Fellow for the Nutrition and Dietetics Department at Princess Alexandra Hospital, Brisbane. She collaborates with diverse teams of allied health and medical clinicians, clinician researchers, academics and consumers.

Dr Mayr has expertise in cardiometabolic disease prevention and management and her work has a focus on evidence-based healthy dietary patterns. In this area her interests and experience include dietary intake assessment and intervention design; randomised controlled and feasibility trials; telehealth and mhealth; qualitative interviews; implementation science and consumer engagement.

Dr Mayr received the Dietitians Australia Early Career Researcher Award in 2018 for her PhD work investigating a Mediterranean diet intervention in people with coronary artery disease and its impact on the Dietary Inflammatory Index. She has recently led a project focused on translating a Mediterranean-style, heart healthy diet approach into routine care for people with type 2 diabetes or heart disease. Dr Mayr has also collaborated on projects focused on improving outcomes for people with kidney disease, rheumatoid arthritis, liver transplant, and fatty liver disease through nutrition assessment or intervention.

Dr Mayr is an experienced university Lecturer and research supervisor in dietetics practice and research and is committed to research capacity building of dietitians and allied health professionals.

I am an experienced systems thinking practitioner/senior researcher with The University of Queensland’s Centre for the Business and Economics of Health, and a Non-Executive Director of the Sunshine Coast Hospital and Health Service with 15 year’s state and national Board experience. I hold a PHD, an MBA, Econometrics Hons and Bach. Econ from UQ and am an Oxford Said Business School and London Business School alum. With both an industry and research background, I am dedicated to helping organisations use system thinking tools to diagnose, understand and analyse and develop solutions for the critical challenges before them. In the rapidly changing healthcare environment, systems tools and methods have been used with great success to transform organisations through fostering an integrative approach to patient-centred care, improving efficiency, and promoting co-ordinating operations, amongst other positive results. Systems thinking’s holistic approach to understanding the interconnectedness of system elements and the underlying dynamics of systems can help explain why health systems behave the way they do and offer valuable insights into leverage points for sustainable change. In my senior research role, the systems thinking interventions I have led have required wide collaboration across the health industry’s peak bodies including Queensland Health leadership, CEO’s and Executives, HHS researchers and clinicians, QAS, OCNMO, Community Controlled Indigenous Health Organisations, Consumer groups and other health agencies. Many of the reports I have written for industry and government that have directly influenced policy e.g. the use of systems thinking workshops to inform QLDs nursing and midwifery ratios.

I am proficient with system thinking methods, both qualitative and quantitative, and specialise in working collaboratively with organisations to deploy these methods to explore the broader context of their complex problems and develop holistic solutions. Systems often involve feedback loops where actions produce consequences that affect future actions. A systems thinking approach to problem solving focusses on understanding how those changes may propagate through the system, and where those effects actually impact.

I enjoy working with industry partners to impart systems thinking skills. This usually involves facilitating participatory workshops which use scripted activities to enable stakeholders at the coalface to translate their expert knowledge into meaningful systems maps used to communicate to others, enhance understanding of system behaviour and inform leverage points for improvement. Complex systems tend to have multiple processes which cross multiple boundaries. This can encourage a silo mentality promoting” firefighting” fixes over systemic solutions. These are often costly and can mask unintended consequences. Systems thinking methods encourage thinking across boundaries wherein the system maps and system solutions are codesigned from a shared understanding.

Health is systemic and integrative, multidimensional, and multilevel. I can help your organisation to explore problems from a systems perspective to (a) identify leverage points for intervention, (b) discover a richer understanding of the implications of interventions and policy, (c) foster more robust interventions and (d) strengthen stakeholder buy-in and policy ownership through encouraging a shared vision and collaborative style.

Underpinning my research skillset is my 15 years’ experience of Boards and 25 years of senior leadership experience in Industry. I am a member of the UQBS Future of Health Hub. In my past corporate finance/Treasury roles, both public and private, I have had extensive experience in project leadership (as treasury systems design/implementation and as CIA on grants), governance (Chair/member of Governance Committees), regulation and strategic oversight (Treasurer, JBS Australia), cash and foreign exchange risk management, policy frameworks and financial and enterprise risk management. I have 15 years’ experience on Boards, six and a half as Board Chair. In 2019, I completed the London Business School’s Leading Change Course which gave me unique insights into ways, aimed at helping healthcare leaders face the unprecedented challenges before them with agility and vision. I have lived experience in compliance and ethics, risk and assurance, strategy formation, financial oversight, and culture resets. All this experience has benefitted my industry facing roles, enabling me to better support industry partners to evaluate and discern, collaborative effectively, make evidence-based decisions with confidence, understand the consequences of feedback in systems, consider broader impacts on healthcare systems and communities and foster a culture of innovation.

I hold a first-class honours degree in Econometrics, a full two year MBA and completed a PhD in 2015 investigating the impact of the carbon tax on Australia’s Red Meat Industry using system dynamics. My interest in the topic was born of working for 25 years in the red meat processing sector. I entered the industry in 1984, accepting the newly formed role of Group Treasurer, Australia Meat Holdings, to steer Australia's major processing companies through an industry wide rationalisation. In later years, I undertook the role of Risk Manager and Co-Treasurer for JBS Australia's operations, a $3billion enterprise nationally. Responsibilities included currency and cashflow management and loan negotiation. Prior to 1984, I was second in charge of the Queensland Government Treasury Department with responsibility for management of Queensland Government debt and foreign currency exposures under the leadership of Sir Leo Hielscher.

Alexandra is jointly-appointed as Professor of Clinical Nursing, University of Queensland and Mater Health Services. She has practised extensively in acute cancer care, including chemotherapy administration, in rural and metropolitan settings. Her PhD investigated sociocultural issues related to breast cancer and while she mostly now undertakes intervention research, she maintains an interest in the sociological as well as clinical aspects of cancer care. Sandie’s current funded research has two streams. The first stream focuses upon issues related to the long term outcomes of cancer treatments, using mixed methods. The second stream concentrates on collaborative interventions to assess and manage the toxicities of acute cancer treatments.

Janet R. McColl-Kennedy is Professor of Marketing, UQ Business School, and Lead, Innovation Pathways Program, FaBA (Australia's Food and Beverage Accelerator), Trailblazer Universities program, The University of Queensland, Brisbane, Australia.

Professor McColl-Kennedy is an Honorary Visiting Professor and Fellow, Cambridge Service Alliance, Institute for Manufacturing, in the Department of Engineering, the University of Cambridge, UK. Research Collaborators | Cambridge Service Alliance. She is also the Founding Co-Lead of the Service Innovation Alliance (SIA) Research Hub at the Business School, The University of Queensland. SIA is a multidisciplinary research hub focusing on Customer Experience, Service Innovation and Sustainability, with an emphasis on AI, digital transformation and service design.

Janet embodies scholarly excellence. She is an elected Fellow of the prestigious Academy of the Social Sciences in Australia (ASSA) in 2022 for her distinguished contribution to the social sciences. She is also a Distinguished Fellow of the Australian and New Zealand Marketing Academy (ANZMAC) having "demonstrated outstanding contributions to the Academy and also demonstrated eminence in the Marketing discipline through research, scholarship, education and leadership". https://anzmac.org/fellows/

In 2024 Professor Janet McColl-Kennedy was appointed to the Australian Research Council (ARC) College of Experts based on her exemplary sustained track record of obtaining and leading her teams to the successful completion of their respective programs of research. The ARC College of Experts plays a very important role for the ARC and the research community more broadly. Appointees assign external assessors and help rank and moderate ARC grant applications that have been submitted under the National Competitive Grants Program (NCGP). They also assist with recruitment of new assessors and provide advice for peer review reforms to the ARC. This appointment is recognition of her international standing and contributions to research both in Australia and internationally.

Professor McColl-Kennedy was recognised in the "Highly Cited Researcher Awards for 2021", released by Clarivate™. This outstanding achievement is for those who are pioneers in their field, demonstrated by the production of multiple highly cited papers that rank in the top 1% by citations for the field and year in the Web of Science™. She received a commendation by UQ’s Vice Chancellor Deborah Terry. “This is a very significant achievement that reflects the outstanding quality and impact of their research.” Only two persons in Australia were listed in the “Economics and Business” category, Janet being the only academic in Marketing in Australia to receive this award. In 2023 and 2024 she was ranked in the World's Best Business and Management Scientists by Research.com. https://research.com/scientists-rankings/business-and-management/au

Professor Janet McColl-Kennedy has made a significant research contribution to the discipline of Marketing, specifically in her research area of “Services”. With over 200 publications (91 being refereed international journal articles, 21 book chapters/books, 6 industry articles, white papers, and reports, 14 workbooks and 73 refereed international conference papers), Professor McColl-Kennedy is not only a leading senior marketing academic in Australia, she is internationally recognised as a leading researcher in Service Science. Her research interests focus on customer experience management and measurement, and the role of digital technology, AI, customer insights and choice preferences, customer complaining behaviour and customer value co-creation. She has particular expertise in health care services. Professor McColl-Kennedy is dedicated to nurturing the next generation of researchers mentoring over 20 PhD and honours students.

Janet leads several cross disciplinary and international research teams, obtaining over $83.9 million in competitive research grants, including 20 years of continuous funding from the prestigious Australian Research Council (ARC).

She has a H index of 60 (Google scholar) 44 (Scopus) and over 20,610 citations (Google Scholar).

Professor McColl-Kennedy has held several senior leadership positions in the UQ School of Management and UQ Business School, including Marketing Discipline Leader for 10 years from 1996 to 2005, Research Director of the UQ Business School from January 2006 to June 2008 and from April 2009 to January 2010, Director International in the School of Business from January to December 2010 and Associate Director, Research (Engagement and Impact) in 2019 before being appointed Director of Research again in January 2020 until January 2023.

Professor McColl-Kennedy has held Visiting Professorships at Indiana University, USA, Bocconi University Milan, Italy, the University of New South Wales, Sydney, and the University of Cambridge, UK.

Professor McColl-Kennedy’s work consistently appears in prestigious journals in her field such as the Journal of Retailing, Journal of the Academy of Marketing Science, Leadership Quarterly, Journal of Service Research, Harvard Business Review, European Journal of Marketing, Journal of Business Research, Journal of Service Management, Psychology and Marketing, Journal of Services Marketing, Journal of Marketing Management and Industrial Marketing Management.

In recognition of her international research reputation she is an inaugural member of the Advisory Board of the Cambridge Service Alliance, University of Cambridge, UK, a global alliance between leading businesses and universities. Founded by Cambridge University Institute for Manufacturing and Judge Business School, in alliance with BAE Systems, IBM, and Caterpillar the Cambridge Service Alliance was formed in 2010 and is designed to bring together some of the world’s best firms and researchers devoted to delivering today the insights, education and approaches needed for the Complex Service Solutions of tomorrow. For more information on Cambridge Service Alliance see http://www.ifm.eng.cam.ac.uk/research/service/.

Her latest work focuses on measuring and managing customer experience (CX) See https://managementink.wordpress.com/2018/12/21/gaining-customer-experience-insights-that-matter/

• Appointed to the Advisory Board of CTF Service Research Center, Karlstad University, Sweden from 2012 ongoing. Global companies on the board include Ericsson, Tetra Pak, Volvo and IKEA.
• Appointed to the Internationally Scientific Advisory Board (ISAB), Norwegian School of Economics (NHH), Norway from 2014 -2022.
• Appointed as Academic Scholar, Cornell Institute for Healthy Futures, Cornell University, New York, USA, 2016 -2019.
• Appointed Research Faculty in the Center for Service, Arizona State University, USA in 2018 ongoing.

RESEARCH AWARDS

* April 2024 – Ranked in 2024 World's Best Business and Management Scientists. (See World's Best Business and Management Scientists: H-Index Business and Management Science Ranking in Australia 2024 | Research.com). Ranked second top Marketing Professor in all of Australia.

* June 2023 - Received the inaugural Bo Edvardsson Industry Impact in Services award, QUIS18, VinUniversity, Hanoi, Vietnam.

* November 2022 – Elected Fellow of the Academy of The Social Sciences in Australia (FASSA) https://socialsciences.org.au/

* June 2020 – Awarded highly commended paper. Finalist (with two others) for the 2019 Journal of Service Research best paper award.

[McColl-Kennedy, J.R., M. Zaki, K. Lemon, F. Urmetzer and A. Neely (2019), “Gaining Customer Experience Insights that Matter”, Journal of Service Research, 22, 1, pp.8-26.]

* December 2019 awarded the 2019 University of Queensland Business School's “Research Team Engagement Award" for outstanding achievement in research - Service Innovation Alliance (SIA) interdisciplinary research group.

https://business.uq.edu.au/service-innovation-alliance

*July 2019 – “Robert Johnston Highly Commended Paper award of 2018”. “Awarded for your outstanding research” by the Journal of Service Management Editorial Review Board. Award presented at Frontiers in Service Conference, 19 July 2019, Singapore.

[Bolton, R., J.R. McColl-Kennedy, L. Cheung, A.S. Gallan, C. Orsingher, L. Witell, M. Zaki (2018), “Customer Experience Challenges: Bringing Together Digital, Physical and Social Realms”, Journal of Service Management, 29, 5, pp. 776-808.]

* November 2018 - Awarded the Cross-Discipline Research Award by the UQ Business School for outstanding achievement in research (29 November 2018).

* September 2018 - "the most influential marketing academic in Australia". Professor McColl-Kennedy is named "the leading researcher in the field of Marketing in Australia", "Australia’s Research Field Leaders” The Australian, 26 September, 2018, page 12.

* June 2017 - Best Article Finalist – “Highly Commended Paper of 2016” Journal of Service Research article.

[Patterson, P. G., M. K. Brady and J.R. McColl-Kennedy (2016), "Geysers or Bubbling Hot Springs? A Cross-cultural Examination of Customer Rage From Eastern and Western Perspectives, Journal of Service Research, 19, 3, pp. 243-259.]

* February 2016 – “Highly Commended Paper of 2015”. Short listed for the Journal of Service Management (JOSM) - 2015 - Robert Johnston Award with two others).

[McColl-Kennedy, J.R., P.G. Patterson, M.K. Brady, L. Cheung and D. Nguyen (2015), “To Give or Not to Give Professional Services to Non-paying Clients: Professionals’ Giving Backstory”, Journal of Service Management, 26 (3): 426-459.]

* October 2015 our paper Bolton, R.N., Gustafsson, A., McColl-Kennedy, J.R., Sirianni, N.J. and Tse, D.K. (2014), “Small Details that Make Big Differences: a Radical Approach to Consumption Experience as a Firm's Differentiating Strategy”, Journal of Service Management, Vol. 25, No. 2, pp. 253-274 made it into the top 20 most cited Marketing articles since 2011 list.

* March 2015 - Highly Recommended paper - Short listed (in the top four best papers) for the best 2014 article in Journal of Service Management."As of November / December 2014 , this highly cited paper received enough citations to place it in the top 1% of the academic field of Economics & Business based on a highly cited threshold for the field and publication year." Source: ISI Web of Science.

[ Bolton, R.N., Gustafsson, A., McColl-Kennedy, J.R., Sirianni, N.J. and Tse, D.K. (2014), “Small Details that Make Big Differences: a Radical Approach to Consumption Experience as a Firm's Differentiating Strategy”, Journal of Service Management, Vol. 25, No. 2, pp. 253-274.]

* March 2013 - Highly Recommended - Short listed (in the top five best papers) for the best 2012 article in Journal of Service Research. [McColl-Kennedy, J.R., Vargo, S.L., Dagger, T.S., Sweeney, J.C. and van Kasteren, Y. (2012). “Health Care Customer Value Cocreation Practice Styles”, Journal of Service Research, Vol.15, No. 4, pp. 370-389 – the lead article.]

* 2011 Appointed Fellow of ANZMAC (Australian and New Zealand Marketing Academy) since 2011, having “demonstrated outstanding contributions to the Academy and also demonstrated eminence in the Marketing discipline through research, scholarship, education and leadership”. https://anzmac.org/fellows/

* 2011 Winner of the Distinguished Researcher Award (Australian and New Zealand Marketing Academy). “This is an annual award for a member of the ANZMAC community judged to have made the most significant contribution to advancing our knowledge of marketing through their research”.

* 2011 Short listed (with two other papers) for the Accenture Award. The award is given each year to the author(s) of the article published in the California Management Review in 2009 that has "made the most important contribution to improving the practice of management". [Patterson, P.G., McColl-Kennedy, J.R., Smith, A.K. and Lu, Z. (2009), “Customer Rage: Triggers, Tipping Points and Take-Outs”, California Management Review, Vol. 52, No. 1, pp. 6-28.]

* 2011 “Outstanding author contribution” winner, Emerald Literary Network, Award for Excellence for 2010 chapter "Service encounter needs theory: A dyadic, psychosocial approach to understanding service encounters". [Bradley, G.L., McColl-Kennedy, J.R., Sparks, B.A., Jimmieson, N.L. and Zapf, D. (2010), “Service Encounter Needs Theory: A Dyadic, Psychosocial Approach to Understanding Service Encounters”, in Zerbe, W.J., Härtel, C.E.J., and Ashkanasy, N.M. (Eds.) Research on Emotion in Organizations, Volume 6: Emotions in Creativity, Learning, and Change, Emerald Group Publishing/JAI Press, Bingley, UK, pp. 221-258.]

* 2010 Honorable mention - Short listed for best "Services" article published in 2009 by AMA SERVSIG [McColl-Kennedy, J.R., Patterson, P.G., Smith, A.K. and Brady, M. (2009). “Customer Rage Episodes: Emotions, Expressions and Behaviors”, Journal of Retailing, Vol. 85, No. 2, pp. 222-237.]

* 2010 Awarded best paper in AMJ [Tombs, A.G. and McColl-Kennedy, J.R. (2010), “Social and Spatial Influence of Customers on Other Customers in the Social-servicescape”. Australasian Marketing Journal, Vol. 18, No. 3, pp. 120-131.]

* 2009 Best paper award 2009 EIASM Naples Forum on Service, Capri Italy (McColl-Kennedy et al 2009)

* 2008 Best paper award 2008 ANZMAC conference (McColl-Kennedy and Patterson 2008)

* 2003 Best paper award European Marketing Conference (EMAC) 2003

* 2001 Best paper award AMA SERVSIG Conference 2001

MAJOR GRANTS – Leads cross disciplinary international research teams

*2022-2024 ARC Linkage Projects Grant [LP2102000586] [$1,258,024 including $596,349 cash ($496,349 cash from ARC and $100,000 cash from partner organisations)] “Transforming Primary Healthcare Service Delivery: A Digital-Human Approach” Team: (Professor Janet McColl-Kennedy (Lead CI), UQ Emeritus Professor Mieke van Driel Kalwun Health Service, Associate Professor Lisa Hall UQ School of Public Health, Professor Damian Hine UQ GCI/QAAFI, Dr Mohamed Zaki Cambridge Service Alliance, The University of Cambridge, Dr Christoph Breidbach UQ Business School, Ms Tracey Johnson CEO Inala Primary Care and Adjunct Professor Paresh Dawda)

*2016-2022 ARC Discovery Projects Grant [DP160100421] [$330,000] “Modelling Multidimensional Multiparty Decisions to Improve Outcomes for Customers and Service Providers: New Theory and Measurement Tools” (Professor Janet McColl-Kennedy (Lead CI), Assoc. Professor Len Coote, Professor Claire Wainwright, (UQ Medical School) Professor Scott Bell (UQ Medical School), Professor Michael Brady, Florida State University)

*2015-2021 ARC Linkage Projects Grant [LP150100629] [$1.1 million including $180,000 from ARC] “Examining the Effectiveness of Patient-centred Practices on Health Outcomes” (Professor Pennie Frow Uni of Sydney (Lead CI), Professor Janet McColl-Kennedy, UQ, Professor Adrian Payne UNSW, Dr Rahul Govind UNSW)

*2011-2015 ARC Discovery Projects Grant [DP110102312] [$350,000] 'Pro Bono Service: Drivers, Delight, Dark Side and Downside for the Professional' (Professor Janet McColl-Kennedy (Lead CI), Professor Paul G. Patterson UNSW, Professor Michael K. Brady Florida State University and Dr Doan Nguyen The University of Queensland.)

*2008-2010 ARC Discovery Projects Grant [DP0879469] [$220,000] 'Balancing the needs of customers and employees following service failure: A dyadic psychosocial approach' (with Graham Bradley and Beverley Sparks, Griffith University; Nerina Jimmieson, University of Queensland; and Dieter Zapf , Frankfurt University.)

* 2007-2012 ARC Linkage Projects Grant [LP0775220] [$116,000] "Customer Co-production in Ongoing Health Service Delivery: A Longitudinal Study' (Professor Janet McColl-Kennedy UQ (Lead CI), Dr Tracey Dagger, University of Queensland, Professor Jill Sweeney, University of Western Australia, Bev Mirolo and Maryanne Hargraves, Haematology and Oncology Clinics of Australasia Pty Ltd).

* 2006-2008 ARC Discovery Projects Grant [DP0664410] [$240,000] "Customer Rage Spectrum Emotions in Service Failure Encounters: Linking Experience, Expression, Behaviour and Organisational Responses" Professor Janet McColl-Kennedy UQ (Lead CI), Professor P.G. Patterson, University of New South Wales, Associate Professor A.K. Smith George Washington University, USA, Professor M.K. Brady (Florida State).

* 2004-2007 ARC Discovery Projects Grant [DP0450736] [$210,000] "'The Impact of Customer-Focused Business Strategies on Organisational Performance in a Professional Service Context" (Assoc Professor J. Sweeney University of Western Australia (Lead CI), Professor G. Soutar, University of Western Australia and Professor Janet McColl-Kennedy UQ).

TEACHING

Professor McColl-Kennedy brings a wealth of experience from over 30 years of teaching at university level. She has taught classes at both the undergraduate level and postgraduate level, as well as undertaking executive training, across all modes of delivery including intensive, weekend, and weekly modes. She has taught in Australia, Singapore, Beijing, China, Seoul, Korea, Milan, Italy and in the USA.

Awards: 2020 Excellence Award in Blended Learning – Team Award UQ Business School

Awarded to: Master of Leadership in Service Innovation Team comprising of Assoc Professor David Solnet, Ryan Waters, Darren Mead, Carrie Finn, Anna Black, Elizabeth Sara Dominguez, Buddy Nuku, Michelle Goward, Professor Janet McColl-Kennedy, Dr Teegan Green, Assoc Prof Tim Kastelle, Assoc Professor Pierre Benckendorff, Dr Russell Manfield, Dr Ida Asadi Someh, Assoc Professor Nicole Hartley, Ms Daniela Berg, and Dr Richard O'Quinn.

She was the 2011 Winner of the UQ Business School Corporate Education Teaching Award. She has a sustained track record of high teaching evaluations in executive teaching and masters courses including MBA.

Professor McColl-Kennedy has supervised 50 masters dissertations and 15 PhD students to successful completion. Professor McColl-Kennedy has examined PhD theses from the University of Melbourne, University of New South Wales, University of Sydney, University of Auckland, Macquarie University, Sydney, and Griffith University, among others.

Lisa McDaid is Director of the Institute for Social Science Research (ISSR) and Professor of Social Sciences and Health at The University of Queensland. Lisa has an international reputation grounded in knowledge exchange and partnership. Her research has made significant contributions to identifying solutions to health inequalities among the most disadvantaged and marginalised in our society. Lisa is experienced in how to engage communities at high risk of poor health and wellbeing in health improvement research and in developing new methods of co-production for intervention development.

Lisa is a Social Scientist and obtained her PhD in Medical Sociology from the University of Glasgow in 2007. She has been Chief-Investigator on research grants c.AU$100M and has authored over 100 publications. Lisa is also an Associate Director of the Centre for Research on Families and Relationships, a consortium research centre based at the University of Edinburgh in Scotland.

Dr Suzanne McDonald is a clinical researcher and chartered psychologist. Suzanne is a Research Fellow in the General Practice Clinical Unit and a Sessional Academic in the School of Psychology. Suzanne's research interests focus on (1) the development and application of N-of-1 trials and single-case designs in areas within medicine, psychology and digital health (2) understanding and changing health-related behaviours in patients and health professionals (3) using implementation science theories and frameworks (e.g. Theoretical Domain Framework) to explore barriers and facilitators to implementing interventions and innovations in clinical practice (4) designing and evaluating complex interventions.

Suzanne is the co-chair of the International Collaborative Network for N-of-1 Trials and Single-Case Designs (www.nof1sced.org), a global network of over 650 academics, researchers and clinicians interested in these methods in more than 40 countries.

Associate Professor Matthew McGrail is the Head of Regional Training Hubs research at UQ’s Rural Clinical School. Joining UQ in Nov 2017, he is based at the Rockhampton Clinical Unit, and he is chair of the research and evaluation working group of UQ’s Regional Medical Pathway as well as chair of UQ RCS’s medical graduate cohort longitudinal tracking study (UQ MediCoS).

Matthew has worked in the university sector for over 20 years, working mostly as a researcher in rural health. He was originally trained as a statistician, expanding his skills across GIS and software development, completing his PhD in 2008. He has been lead biostatistician on 3 large NHMRC-funded RCTs that are published in the world-leading general medical journal, the Lancet. Matthew’s research is mostly underpinned by the overall objective of improved access to health care for rural populations, mainly focused in the medical sector. He has a unique blend of ‘generalist’ research skills and experience across the disciplines of statistics, geography, rural health, econometrics, public health and clinical research.

Matthew has a particular interest in the ongoing concerns with medical workforce distribution, connecting that through his research and evaluation to health policies, training pathways and healthcare systems. To date he has been a chief investigator on two separate Centres of Research Excellence, one on medical workforce dynamics and the other on rural and remote primary health care access. He has also co-researched with various GP training organisations, specialty colleges, rural workforce agencies, as well as state and commonwealth health departments

John McGrath AM, MBBS, MD, PhD, FRANZCP, FAHMS

John McGrath is a psychiatrist interested in discovering the causes of serious mental disorders. He is the Director of the Queensland Centre for Mental Health Research and conjoint Professor at the Queensland Brain Institute His research aims to generate and evaluate nongenetic risk factors for schizophrenia. He has forged productive cross-disciplinary collaborations linking risk factor epidemiology with developmental neurobiology. For example, John and his colleagues have made discoveries linking prenatal vitamin D and later risk of mental illness in the offspring. In addition, John has supervised major systematic reviews of the epidemiology of schizophrenia. He was awarded a John Cade Fellowship by the Australian National Health and Medical Research Council. In 2016 he was also awarded a Neils Bohr Professorship by the Danish National Research Foundation.

Treasure McGuire graduated with a Bachelor of Pharmacy and a Bachelor of Science (Pharmacology) from the University of Queensland UQ). She also completed a Postgraduate Diploma in Clinical Pharmacy and Graduate Certificate in Higher Education at UQ. In 2005, she completed her PhD in the School of Population Health, UQ, entitled Consumer medicines call centres: a medication liaison model of pharmaceutical care.

She has held a sennior conjoint appointment between the School of Pharmacy, UQ and Mater Pharmacy, Mater Health, Brisbane since 1996, and was appointed as a Senior Lecturer in 2006. In her Mater role, she has been Assistant Director of Pharmacy (Practice and Development) over this same time period. At UQ, she coordinates a graduate clinical pharmacy course within the Master of Clinical Pharmacy program. In 2016, this program received a UQ Faculty of Health and Behavioural Sciences Team Award for Programs that Enhance Learning and in 2017 a citation in the University of Queensland Award for Excellence in Teaching and Learning.

Treasure’s research is translational, focussing on patient centred-care and quality use of medicines in the domains of medicines information, evidence-based practice, medication safety, reproductive health, complementary medicines, communicable diseases and interprofessional education. She is a Fellow of the Australian College of Pharmacy and a Fellow of the Pharmaceutical Society of Australia.In recognition of her services to medicines information, she received the Lilly International Fellowship in Hospital Pharmacy and the Bowl of Hygeia of the Pharmaceutical Society of Australia. In 2015, she was the recipient of the Sr Eileen Pollard Medal (Mater Research-UQ) for excellence in incorporating research into clinical care provision.

Dr Lisa McHugh is a perinatal and infectious diseases epidemiologist at the UQ School of Public Health. She is an Emerging Leader (EL1) NHMRC post-doctoral research Fellow and lead investigator on a 5-year Investigator Grant called 'VaxiMums'. The 'VaxiMums' program is evaluating maternal vaccination programs, pregnancy loss, and respiratory infections. Before her PhD she completed a Master of Philosophy in Applied Epidemiology (MAE prgram) at the ANU.

Lisa was an early career research Fellow in the NHMRC funded APPRISE Centre for Research Excellence, that investigated the impact of influenza and whooping cough (pertussis) vaccinations recommended in pregnant First Nations women, and identifyed key factors affecting their uptake in pregnancy. Lisa was also chief-investigator on a multi-jurisdictional NHMRC funded project called 'Links2HealthierBubs' which created the largest linked cohort of individual mother-infant pairs to investigate the uptake, safety and effectiveness of influenza and pertussis vaccines, and the geographical, ethnic and socio-economic influences of vaccine uptake. Lisa was a co-investigator on a NHMRC funded COVID-19 Real-time Information System for Preparedness and Epidemic Response (CRISPER) project, which developed an interactive dashboard that mapped COVID-19 cases, widely utilised by multiple state and terrirory public health users.

Lisa's research experience and interests include clinical midwifery, First Nations health, infectious diseases, pregnancy and birth outcomes, and maternal vaccination. She has been a member of the Public Health Association of Australia (PHAA) since 2014 and is currently an editor for the Australian and New Zealand Journal of Public Health.

Dr. Alejandro Melendez-Calderon has an interdisciplinary background in robotics and biomedical engineering with extensive experience in human augmentation technologies used in medicine (robotics, wearable devices) and computational approaches to understand human neuromuscular control (unimpaired, stroke and SCI population). He has over 19 years of experience gained in academic, clinical and industrial environments.

He leads the NeuroEngineering, Rehabilitation and Medical Robotics Lab at UQ, and is currently a Senior Lecturer within the School of Information Technology and Electrical Engineering and the School of Health and Rehabilitation Sciences (affiliate) at the University of Queensland (Australia; Jan 2020-present). He is also a Principal Research Fellow at the Jamieson Trauma Institute, Queensland Health (Australia, Jun 2022-present) where he leads the Rehabilitaiton and Outcomes theme.

Work experience | Clinical - He was previously a Senior Research Scientist and acting Head of Technology at the cereneo Advanced Rehabilitation Institute / cereneo Center for Neurology and Rehabilitation (Switzerland; 2017-2019), where he led and conducted research in the area of neuromechanics of movement deficits after stroke. He was also an Adjunct Assistant Professor at the Department of Physical Medicine & Rehabilitation, Northwestern University (USA; 2014-2020) and a postdoctoral research fellow at the Shirley Ryan AbilityLab (formerly Rehabilitation Institute of Chicago) (2012-2013), where he conducted research in cross-modal multisensory interactions and assessment of neuromuscular impairments. Medical industry - He led the areas of Robotic Hand Rehabilitation and Assessments, and work on adaptive control of robotic trainers (arm and legs) at Hocoma AG (Switzerland; 2014-2016), one of the world-leading manufacturers of robotic and wearable technologies for rehabilitation. Academic research - He was a Guest Researcher at ETH Zurich (Switzerland; 2016-2019), where he conducted research in biomechanics and motor control/learning. He received his PhD degree from Imperial College London (UK; 2007-2011) for research in robotics, rehabilitation and human motor control.

Interests | Dr. Melendez-Calderon has a scientific interest in understanding principled mechanisms of human behavior, in particular related to movement control/learning and physical interaction; his technical interests are in robotics and computational modeling for medical diagnostics, assistive applications & (bio)medical education.

Dr Katelyn Melvin is Lecturer in Speech Pathology in the School of Health and Rehabilitation Sciences, Faculty of Health, Medical and Behavioural Sciences at The University of Queensland. Katelyn is committed to collaborating with families and communities to drive meaningful, long-term improvements in developmental outcomes for children. She is passionate about fostering innovation in teaching and learning in higher education, with a particular focus on simulation-based education to advance professional development. Her mixed-methods research explores family-centred practice, health promotion and prevention, and collaborative approaches that drive health service innovation and improve service delivery in the early years.

Professor Gita Mishra’s main research area is life course epidemiology and women’s health. She joined the University of Queensland (UQ) in 2010 as the first Professor of Life Course Epidemiology at the School of Public Health. She was subsequently awarded an ARC Future Fellowship (2013-2017), a NHMRC Principal Research Fellowship (2017-2021), and is currently an NHMRC Leadership Fellow (Level 3; 2022-26).

At UQ she is founding Director of the Australian Women and Girls’ Health Research (AWaGHR) Centre that has 30 academics, professional staff, and PhD students. Within the centre, she leads the NHMRC Centre of Research Excellence in Women and Non-Communicable Diseases (CRE WaND) and the Australian Longitudinal Study on Women’s Health (ALSWH) a national flagship study since 1996 that has collected data on over 57,000 women in four age cohorts. Since 2012 she has also led and developed the International collaboration for a Life course Approach to reproductive health and Chronic disease Events(InterLACE) that combines data from more than 800,000 women in 27 studies in 12 countries and has become a leading global resource for robust evidence on reproductive events, including pregnancy loss and the risk of non-communicable diseases.

Professor Mishra is internationally recognized for her expertise in epidemiology and women’s health across the life course. This is especially regarding her research on the links between reproductive characteristics, from menarche to menopause, and non-communicable diseases, such as diabetes and cardiovascular disease. Her work from ALSWH and InterLACE have contributed significantly to her career total of over 450 scientific papers, book chapters, and reports to inform government policy. As lead editor, Mishra has recently completed the 2nd edition of A life course approach to women’s health – part of the ground-breaking Life Course Series from Oxford University Press – due for publication in early 2023. As a result of successful grant funding, her current research at AWaGHR includes leading projects on endometriosis, menstrual and pelvic pain, and the healthcare experience of women with multimorbidity.

She is actively engaged in research translation and capacity building. In 2018 Professor Mishra led the evidence review for the National Women’s Health Strategy 2020-2030, and recently she chaired the Future Research session at the 2021 RANZCOGWomen’s Health Summit in Canberra. In 2022 she was co-convenor of the Queensland Women’s Health Forum to support research and policy development in the state. Her research is often featured by national and international media organisations. For example, her team’s recent findings on the links between stillbirth and miscarriage and the risk of stroke led to interviews for Reuters, ABC, and BBC. She has also co-authored eight articles on women’s health for The Conversation that have reached over 130,000 readers.

In addition to mentoring postdoctoral researchers, Professor Mishra currently supervises 9 PhD students, with 21 previously completed. These have typically resulted in five or more papers published alongside each dissertation. Many of her students have then gone on to successful research or scientific careers at world-leading institutions.

In 2017, she was elected as a board member for the European Menopause and Andropause Society; received honorary membership of Sigma International, a global nursing organisation; and was elected a Fellow of the Australian Academy of Health and Medical Sciences (FAHMS). In 2022 she received the RANZCOG award for Excellence in Women’s Health.

I'm a researcher with interdisciplinary interests spanning social and biological sciences. I'm currently an ARC Future Fellow at UQ working on social and temporal dynamics of bone metabolism in humans. My technical expertise is in skeletal histology, which I have applied to a range of questions and samples across different disciplines, including bioarchaeology, biology, biomedicine, forensics, and palaeontology. What fundamentally unites all this research is understanding how the environment and societal structures impact skeletal growth and health. My research has attracted ~$1.7 mln in funding, including an ARC DECRA and Future Fellowship.

I am the current Editor-in-Chief of Anthropological Review, Review Editor of Human Bioarchaeology and Paleopathology (Frontiers in Environmental Archaeology), and Vice-President of the Australasian Society for Human Biology, In 2024, I was awarded the Trail-Crisp medal for outstanding contribution to microscopy as an essential tool for the study of natural history by The Linnean Society of London.

In my previous roles over the last 10 years I was a Martin & Temminck Fellow at Naturalis Biodiversity Center in The Netherlands; spent almost 7 years at the Australian National University in Canberra working as an ARC DECRA Fellow, Senior Lecturer, and Lecturer; and worked as a Research Assistant in medicine at Imperial College London. Until 2014, I spent about 8 years at the University of Kent in Canterbury completing a BSc Hons, PhD (2014), and PGCHE, and working in various teaching roles, including tutoring, lab demonstration, sessional lecturing, and lecturing. I was also previously Treasurer of the Australasian Society for Human Biology, Editor and Associate Editor of The Proceedings of the Royal Society of Queensland, and Editorial Board Member of Scientific Reports and Anthropological Review.

Amy is a Senior Lecturer in the School of Nursing, Midwifery and Social Work and an Honorary Research Fellow in the Parenting and Family Support Centre at UQ. She is the recipient of consecutive Children's Hospital Foundation Early Career Fellowships (2018-2021, 2021-2022). Amy is a paediatric nurse and completed her PhD (Health) in 2011, for which she received the Executive Dean's Commendation for Higher Degree Research. Amy's research aims to improve heatlh and developmental outcomes for children and thier families. Areas of focus include the use of evidence-based parenting support to improve outcomes for children with chronic health and developmental conditions (e.g., asthma, eczema, type 1 diabetes, autism spectrum disorder), supporting families to develop healthy habits from early childhood (e.g., oral health, nutrition, screen use), and supporting parents in the transition to parenthood (e.g., perinatal mental health, breastfeeding).

Dr Miura's research focus is the role of nutrition and dietary intake in prevention of chronic disease, especially skin cancer and cardiovascular disease. Dr Miura is currently leading projects to studying nutritional status and dietary intake among heart transplant recipients. Her research areas also extend to health of airline pilots in relation to radiation exposure.

Dr Moni holds a PhD in Artificial Intelligence & Data Science in 2014 from the University of Cambridge, UK followed by postdoctoral training at the University of New South Wales, University of Sydney Vice-chancellor fellowship, and Senior Data Scientist at the University of Oxford. Dr Moni then joined UQ in 2021. He also worked as an assistant professor and lecturer in two universities (PUST and JKKNIU) from 2007 to 2011. He is an Artificial Intelligence, Computer Vision & Machine learning, Digital Health Data Science, Health Informatics and Bioinformatics researcher developing interpretable and clinical applicable machine learning and deep learning models to increase the performance and transparency of AI-based automated decision-making systems.

His research interests include quantifying and extracting actionable knowledge from data to solve real-world problems and giving humans explainable AI models through feature visualisation and attribution methods. He has applied these techniques to various multi-disciplinary applications such as medical imaging including stroke MRI/fMRI imaging, real-time cancer imaging. He led and managed significant research programs in developing machine-learning, deep-learning and translational data science models, and software tools to aid the diagnosis and prediction of disease outcomes, particularly for hard-to-manage complex and chronic diseases. His research interest also includes developing Data Science, machine learning and deep learning algorithms, models and software tools utilising different types of data, especially medical images, neuroimaging (MRI, fMRI, Ultrasound, X-Ray), EEG, ECG, Bioinformatics, and secondary usage of routinely collected data.

• I am currently recruiting graduate students. Check out Available Projects for details. Open to both Domestic and International students.

Dr. Daniel P. Morin earned his Bachelor of Arts degree from Cornell University in 1995, graduating with Honors and Distinction. He earned his medical degree from the University of Massachusetts Medical School, and his Master of Public Health degree from Harvard University, both in 2000. He then served his internship and residency in Internal Medicine at Tufts-New England Medical Center in Boston, Massachusetts. Thereafter, he completed advanced fellowships in cardiovascular disease and cardiac electrophysiology at New York Presbyterian Hospital - Weill Cornell Medical Center in New York, New York. He is board certified in Cardiology and Clinical Cardiac Electrophysiology. He is a Fellow of the American College of Cardiology and the Heart Rhythm Society. Dr. Morin's clinical interests are in device therapy for cardiac dysfunction (including cardiac resynchronization therapy) and treatment of cardiac arrhythmias via medical therapy and/or catheter ablation.

In addition to his full load of clinical work, Dr. Morin serves as Director of Electrophysiology Research and Director of Cardiovascular Research for the Ochsner Health System. He heads an active team researching such diverse subjects as risk stratification for sudden cardiac arrest, new applications for cardiac resynchronization therapy, the effects of ablation on cardiac contractility, and relationships between the environment and cardiac tachyarrhythmias.