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Dr Sue McAvoy
Dr

Sue McAvoy

Email: 
Phone: 
+61 7 344 32006
Phone: 
+61 7 334 61163

Overview

Background

Working within the discipline of system thinking and system dynamics, Dr Sue McAvoy is engaged in multidisciplinary research through the UQBS. One of Sue's roles is to introduce systems science (predictive analytics) to the Mater healthcare businesses. System Dynamics simulation models can provide a valuable role in probing healthcare systems and strengthening them. They provide a rigorous, data driven, systematic way to use evidence based learning to inform strategy development and implementation. The modelling methodology and architecture encourages the adoption of a systemic view of the interactions involved in patient flows and offers a strategic perspective on how best to optimise the management of the system's resources. Predictive dashboards can assist policy makers, clinicians and business managers to respondoptimally to uncertainty.

Sue also lectures the newly introduced Business Dynamics subject into the UQBS Master’s Program. Building on existing business strategy concepts, Business Dynamics uses the tools and principles of System Dynamics to analyse and understand a firm’s performance and design robust strategies to improve its performance through time.

Sue is currently leading a project within the UQBS investigating how potentially disruptive red meat grown from stem cell technology may be to the traditional industry. This work is funded by a Meat and Livestock Association Research Grant.

Sue has a first class honours degree in Econometrics, a full two year MBA and completed a PhD in 2015 investigating the impact of the carbon tax on Australia’s Red Meat Industry using system dynamics. Sue’s interest in the topic was born of working for 25 years in the red meat processing sector. She entered the industry in 1984, accepting the newly formed role of Group Treasurer, Australia Meat Holdings, to steer Australia's major processing companies through an industry wide rationalisation. In later years, Sue undertook the role of Risk Manager and Co-Treasurer for JBS Australia’s operations, a $3 billion dollar enterprise nationally. Responsibilities included currency management, cash flow management and loan negotiation. Prior to 1984, Sue was second in charge of the Queensland Government Treasury Department with responsibility for management of Queensland Government debt and foreign currency exposures under the leadership of Sir Leo Hielscher.

Current wider business and community roles include being Board Chair at St Joseph’s Nudgee College, Brisbane with prior roles including Deputy Chair and Chair of the Finance and Risk Committee. In earlier years, Sue was Chair of the Sts Peter and Pauls School Board and on the Finance Committee of Greening Australia.

Availability

Dr Sue McAvoy is:
Not available for supervision

Fields of research

Qualifications

  • Doctor of Philosophy, The University of Queensland

Research interests

  • Systems Thinking and System Dynamics

    System Dynamics is a holistic modelling paradigm based on systems thinking principles which recognises and accommodates the complexity organisations are trying to deal with. Rather than taking a siloed approach to solving a problem, the value proposition of system dynamics is that it can incorporate the interconnected-ness of resources (tangible and intangible) complete with feedback, time delays and non-linearities. The insights yielded are proven to strengthen our mental models and lead to less shifting the burden to other parts of the system and less unintended consequences. THE OECD, the United Nations and the WHO have all recognised systems thinking and system dynamics as essential tools for policy making in the 21st century and beyond. I am applying system dynamics to the problem of health care service delivery. Systems thinking, along with system dynamics simulation models, provides methods and tools for evidence-based problem enquiry and analysis along with continuous simulation techniques for qualifiable analysis of decisions and leverage points. It offers us a multidisciplinary method and toolset that we need more than ever to tackle the complex challenges in front of us, providing us with a way to see and think differently.

  • Health Care Service Delivery

    The delivery of health care services is no longer just complicated. It is complex and this complexity calls for a new approach if the provision of services is to keep step with a growing population and an increase in chronic health conditions. Systems thinking and System Dynamics offer a lens to insights and leverage points which can help organisations make less wrong policy decisions.

  • Disruptive Innovation in the Red Meat Industry

    What we define as red meat is undergoing change as innovators are using stem cells to grow clean meat and develop blended products. Plant based meat products are also threatening traditional markets. This could change the red meat industry in Australia. System thinking offer tools and methods to better understand the complex red meat supply chain and the future impacts of such disruptions.

Research impacts

Based on communication of my current research, The Mater Hospital Data and Analytics team have prioritised predictive analytics as a strategic priority. Embedment of my predictive modelling tool could provide invaluable insights which improve patient outcomes by improving access to and reducing time spent in the Emergency Department. Research has shown that some 30% of patients within an Emergency Deaprtment environment feel unsafe, so tools to improve decisions which impact flow are beneficial. Critical decisions are frequently based on mental models, which by the nature of the complexity involved, ignore important feedback loops so a systems approach can close this gap.

Attracting the MLA research grant positions UQBS to be a leader in the knowledge economy of cellular meat. Meat grown from stems cells and plant based meat alternatives are gaining momentum as research into their technologies is attracting funding from philanthropy (Bill Gates) as well as industry. As population growth and the demand for protein sources tests the supply capabilities of the traditional protein supplies, UQBS will be well positioned to bring a research perspective to the development of this technology in Australia helping inform the policy and regulation that will be required.

My Board leadership roles enable me to actively encourage and promote the embedment of research into organisational strategy in a learning environment. Tomorrow's leaders are in high schools today so bringing a research mindset to decision-making in school environment embeds a direct social impact of research beyond academia.

Works

Search Professor Sue McAvoy’s works on UQ eSpace

14 works between 1983 and 2024

1 - 14 of 14 works

2024

Journal Article

‘We know what our communities need’: What the Indigenous health sector reveals about pandemic preparedness in urban Indigenous communities in Australia

Fredericks, Bronwyn, Bradfield, Abraham, Ward, James, Spierings, Shea, McAvoy, Sue, Combo, Troy and Toth-Peter, Agnes (2024). ‘We know what our communities need’: What the Indigenous health sector reveals about pandemic preparedness in urban Indigenous communities in Australia. First Nations Health and Wellbeing - The Lowitja Journal, 2 100019. doi: 10.1016/j.fnhli.2024.100019

‘We know what our communities need’: What the Indigenous health sector reveals about pandemic preparedness in urban Indigenous communities in Australia

2024

Journal Article

A systems thinking approach to reimagining innovation models: The example of clean hydrogen

McAvoy, Sue, Meath, Cristyn, Toth-Peter, Agnes, Jagdish, Ninad and Karlovsek, Jurij (2024). A systems thinking approach to reimagining innovation models: The example of clean hydrogen. Systems Research and Behavioral Science. doi: 10.1002/sres.3016

A systems thinking approach to reimagining innovation models: The example of clean hydrogen

2024

Journal Article

Does Medicare Support Multidisciplinary Teams Working to the Top of Their Ticket?

Spinks, Jean, Nancarrow, Susan, McAvoy, Sue and Nissen, Lisa (2024). Does Medicare Support Multidisciplinary Teams Working to the Top of Their Ticket?. Australian Economic Review, 57 (2), 179-186. doi: 10.1111/1467-8462.12557

Does Medicare Support Multidisciplinary Teams Working to the Top of Their Ticket?

2023

Journal Article

Responding to COVID‐19: How group model building can assist the health and well‐being of urban Indigenous communities in Australia

Fredericks, Bronwyn, Bradfield, Abraham, McAvoy, Sue, Ward, James, Spierings, Shea, Combo, Troy and Toth‐Peter, Agnes (2023). Responding to COVID‐19: How group model building can assist the health and well‐being of urban Indigenous communities in Australia. Australian Journal of Social Issues, 59 (2), 462-486. doi: 10.1002/ajs4.303

Responding to COVID‐19: How group model building can assist the health and well‐being of urban Indigenous communities in Australia

2023

Journal Article

Mapping pandemic responses in urban Indigenous Australia: Reflections on systems thinking and pandemic preparedness

Fredericks, Bronwyn, Bradfield, Abraham, Ward, James, McAvoy, Sue, Spierings, Shea, Toth-Peter, Agnes and Combo, Troy (2023). Mapping pandemic responses in urban Indigenous Australia: Reflections on systems thinking and pandemic preparedness. Australian and New Zealand Journal of Public Health, 47 (5) 100084, 1-9. doi: 10.1016/j.anzjph.2023.100084

Mapping pandemic responses in urban Indigenous Australia: Reflections on systems thinking and pandemic preparedness

2022

Other Outputs

Tackling conspiracies and misinformation within Aboriginal and Torres Strait Islander communities

Fredericks, Bronwyn , Bradfield, Abraham , Ward, James , McAvoy, Sue , Spierings, Shea , Combo, Troy and Toth-Peter Agnes (2022, 03 30). Tackling conspiracies and misinformation within Aboriginal and Torres Strait Islander communities Croakey

Tackling conspiracies and misinformation within Aboriginal and Torres Strait Islander communities

2022

Journal Article

Burden of the Beast : countering conspiracies and misinformation within Indigenous Communities in Australia

Fredericks, Bronwyn, Bradfield, Abraham, McAvoy, Sue, Ward, James, Spierings, Shea, Combo, Troy and Toth-Peter, Agnes (2022). Burden of the Beast : countering conspiracies and misinformation within Indigenous Communities in Australia. M/C Journal, 25 (1). doi: 10.5204/mcj.2862

Burden of the Beast : countering conspiracies and misinformation within Indigenous Communities in Australia

2021

Other Outputs

Understanding health responses to COVID-19 in urban Indigenous communities in Brisbane

Fredericks, Bronwyn, Ward, James, Bradfield, Abraham, McAvoy, Sue, Spierings, Shea, Combo, Troy and Toth-Peter, Agnes (2021, 12 22). Understanding health responses to COVID-19 in urban Indigenous communities in Brisbane Croakey

Understanding health responses to COVID-19 in urban Indigenous communities in Brisbane

2021

Journal Article

Combining life cycle assessment and system dynamics to improve impact assessment: a systematic review

McAvoy, S., Grant, T., Smith, C. and Bontinck, P. (2021). Combining life cycle assessment and system dynamics to improve impact assessment: a systematic review. Journal of Cleaner Production, 315 128060, 128060. doi: 10.1016/j.jclepro.2021.128060

Combining life cycle assessment and system dynamics to improve impact assessment: a systematic review

2020

Journal Article

Can a system dynamics model of the emergency department show which levers reduce bottlenecks and delays to improve access to care?

McAvoy, Sue, Staib, Andrew and Treston, Gregory (2020). Can a system dynamics model of the emergency department show which levers reduce bottlenecks and delays to improve access to care?. Systems Research ad Behavioural Science, 38 (1), 61-79. doi: 10.1002/sres.2663

Can a system dynamics model of the emergency department show which levers reduce bottlenecks and delays to improve access to care?

2019

Journal Article

Models of evaluation under ceteris imparibus: System dynamics and the example of emergency care

McAvoy, Susan, Staib, Andrew and Birch, Stephen (2019). Models of evaluation under ceteris imparibus: System dynamics and the example of emergency care. Systems Research and Behavioral Science, 37 (2), 211-222. doi: 10.1002/sres.2615

Models of evaluation under ceteris imparibus: System dynamics and the example of emergency care

2019

Conference Publication

The new frontier for improving access to emergency care

McAvoy, S., Staib, A. and Birch, S. (2019). The new frontier for improving access to emergency care. Australasian College for Emergency Medicine Conference, Perth, WA Australia, 18-22 November 2018. Richmond, VIC Australia: Wiley-Blackwell.

The new frontier for improving access to emergency care

2015

Other Outputs

The impact of Australia’s carbon tax on a non-qualifying emissions intensive trade exposed manufacturing industry: demonstrating the utility of systems dynamics and life cycle assessment for policy analysis

McAvoy, Susan (2015). The impact of Australia’s carbon tax on a non-qualifying emissions intensive trade exposed manufacturing industry: demonstrating the utility of systems dynamics and life cycle assessment for policy analysis. PhD Thesis, School of Business, The University of Queensland. doi: 10.14264/uql.2015.606

The impact of Australia’s carbon tax on a non-qualifying emissions intensive trade exposed manufacturing industry: demonstrating the utility of systems dynamics and life cycle assessment for policy analysis

1983

Other Outputs

An econometric investigation of regional economic co-operation : a case study of Australia and Fiji

McAvoy, Susan Elizabeth (1983). An econometric investigation of regional economic co-operation : a case study of Australia and Fiji. Honours Thesis, School of Economics, The University of Queensland. doi: 10.14264/222069

An econometric investigation of regional economic co-operation : a case study of Australia and Fiji

Funding

Past funding

  • 2023
    Development and delivery of a stretegic Referral Allocation Decision Support tool/algorithm to inform improved equity and consistency of access to outpatient services in Central Area
    Metro North Hospital and Health Service
    Open grant
  • 2021 - 2023
    Using systems thinking to better understand risks and protective factors at play for urban Indigenous peoples during COVID-19
    University of Melbourne
    Open grant
  • 2018 - 2021
    Comparison of the traditional and artificial red meat production systems
    Meat & Livestock Australia
    Open grant

Media

Enquiries

For media enquiries about Dr Sue McAvoy's areas of expertise, story ideas and help finding experts, contact our Media team:

communications@uq.edu.au