Shaun Bond is the Frank Finn Professor of Finance in the UQ Business School at the University of Queensland. Shaun has research interests in the areas of real estate finance and financial economics. Prior to joining the UQ Business School, Shaun was the West Shell Professor of Real Estate in the Department of Finance at the University of Cincinnati and the Director of the UC Real Estate Center. Prior to this he held an appointment in the Department of Land Economy at the University of Cambridge. In addition, Shaun has been a visiting professor at the Pennsylvania State University and the George Washington University. Shaun holds a PhD and an MPhil in Economics from the University of Cambridge, and an undergraduate degree in Economics from the University of Queensland (awarded with First Class Honours).
Dr. Buning is a Senior Lecturer within the tourism discipline in the UQ Business School and the research lead for the UQ Micromobility Research Cluster. His research interests reside at the intersection of physical activity, travel, and events. Within this area, his research agenda is focused on how tourists are physically active as both a driver of tourism behaviour (i.e., active lifestyle sports) and during visitation (i.e., active transport). His research works on active lifestyle sports closely mirrors his passions in active sport tourism for mountain biking, cycling, running, rock climbing, hiking, and more. His work crosses over to active transport through bikeshare, eScooters, and more generally micromobility where he is focused on tourism usage and related impacts.
The outcome of his work enables communities, events, and organizations to efficiently market to and attract visitors, encourage physical activity generally, and improve the related impact to destinations as a form of sustainable tourism. Prior to academia, Dr. Buning worked in the running event industry managing race logistics and continues to work with physical activity focused organizations, events, and communities as a consultant in developing data driven business strategy. Although he is an expert in survey research design and analysis, his research methodology speciality is in mixed methods (i.e., combining data sources and types) tailored to the research question at hand. He is regularly featured in the media and publishes on the topics of active transport, sport tourism, and event management.
Interested in working on research, teaching, or consulting projects? Please get in touch!
Len Coote holds the rank of Associate Professor in The University of Queensland Business School. His primary academic contribution is to the study of economic choices, which are ubiquitous in marketing (e.g., consider the decisions to install solar panels, purchase private health insurance, and use toll roads—to name just a few). Together with his academic collaborators, he developed a very general and flexible model for studying decision making and choice. The model integrates the mathematics of Daniel McFadden’s (UC Berkeley) conditional logistic regression and Karl Joreskog’s (Uppsala) linear structural relations models.
Len’s primary teaching interests are in quantitative marketing, which is a precursor to the new discipline of business analytics. In his opinion, today’s business school students need greater “data literacy” and business schools must place greater emphasis on equipping students to succeed in a world of artificial intelligence and big data. The methods of business analytics—data visualisation, machine learning, optimisation methods, predictive analytics, text mining, and web analytics—have much application to solving business and marketing problems. Len is passionate about bringing these methods to a new generation of business school students.
For the past 10 years, Len has performed several valued service roles at the University of Queensland. He served as Acting Dean of the UQ Business School for 1.5 years through to December, 2017. Before that he served as Deputy Dean of the Business School (1.5 years) and Head of the Marketing Discipline (7 years). As Acting Dean, Len was committed to understanding the needs of business and responding to those needs by introducing advanced and innovative programs. The introduction of the Bachelor of Advanced Business (Honours) program reflects this commitment.
Len is an active participant in community service roles. For example, he is the Vice-Chair of the Australian Consortium for Social and Political Research, Inc. ACSPRI is a non-profit consortium of Australian universities. Its mission is to improve the quality of research in the social and behavioural sciences and encourage Australian governments to take an evidence-based approach to policymaking. Before serving in the role of Vice-Chair, he was an instructor on ACSPRI’s summer and winter programs for circa 10 years (teaching courses on structural equations with latent variables).
Associate Professor Nicole Hartley is the MBA Director at UQ Business School. Nicole's career as an academic has spanned 19 years at institutions in both Sydney and Queensland. She is an internationally recognised research academic in the field of services marketing and digital technology. Her specific research interests include service technology, virtualised services, customer preference and adoption, new media and service innovation. Nicole’s current research agenda focuses upon exploring customer perceptions in response to the advent of technology and various forms of disruption in the delivery of services, particularly healthcare. Nicole is also an award-winning educator with teaching expertise in marketing strategy, digital media, consumer behaviour and experiential industry-based projects. Prior to her academic career, Nicole was employed as Marketing Manager/Director for various corporations within the tourism, education and communication industries both in Australia and in the UK.
Dr Lee joined The University of Queensland in 2012 after four year service as Assistant Professor at the Hong Kong Polytechnic University. Dr Lee has his research interest in information technology, especially information search, dissemination, and process in the hospitality and tourism context. He has participated in various projects including Prototype hotel guest room project at Hotel ICON, Hong Kong. With Bachelor's degree in Tourism, he took a F&B coordinator position at a five-star hotel about three years. Dr Lee received a Master degree from Michigan State and PhD from the Pennsylvania State University
Janet R. McColl-Kennedy is Professor of Marketing, UQ Business School, and Lead, Innovation Pathways Program, FaBA (Australia's Food and Beverage Accelerator), Trailblazer Universities program, The University of Queensland, Brisbane, Australia.
Professor McColl-Kennedy is an Honorary Visiting Professor and Fellow, Cambridge Service Alliance, Institute for Manufacturing, in the Department of Engineering, the University of Cambridge, UK. Research Collaborators | Cambridge Service Alliance. She is also the Founding Co-Lead of the Service Innovation Alliance (SIA) Research Hub at the Business School, The University of Queensland. SIA is a multidisciplinary research hub focusing on Customer Experience, Service Innovation and Sustainability, with an emphasis on AI, digital transformation and service design.
Janet embodies scholarly excellence. She is an elected Fellow of the prestigious Academy of the Social Sciences in Australia (ASSA) in 2022 for her distinguished contribution to the social sciences. She is also a Distinguished Fellow of the Australian and New Zealand Marketing Academy (ANZMAC) having "demonstrated outstanding contributions to the Academy and also demonstrated eminence in the Marketing discipline through research, scholarship, education and leadership". https://anzmac.org/fellows/
Professor McColl-Kennedy was recognised in the "Highly Cited Researcher Awards for 2021", released by Clarivate™. This outstanding achievement is for those who are pioneers in their field, demonstrated by the production of multiple highly cited papers that rank in the top 1% by citations for the field and year in the Web of Science™. She received a commendation by UQ’s Vice Chancellor Deborah Terry. “This is a very significant achievement that reflects the outstanding quality and impact of their research.” Only two persons in Australia were listed in the “Economics and Business” category, Janet being the only academic in Marketing in Australia to receive this award. In 2023 and 2024 she was ranked in the World's Best Business and Management Scientists by Research.com. https://research.com/scientists-rankings/business-and-management/au
Professor Janet McColl-Kennedy has made a significant research contribution to the discipline of Marketing, specifically in her research area of “Services”. With over 200 publications (90 being refereed international journal articles, 21 book chapters/books, 6 industry articles, white papers, and reports, 14 workbooks and 71 refereed international conference proceedings), Professor McColl-Kennedy is not only a leading senior marketing academic in Australia, she is internationally recognised as a leading researcher in Service Science. Her research interests focus on customer experience management and measurement, and the role of digital technology, AI, customer insights and choice preferences, customer complaining behaviour and customer value co-creation. She has particular expertise in health care services. Professor McColl-Kennedy is dedicated to nurturing the next generation of researchers mentoring over 20 PhD and honours students.
Janet leads several cross disciplinary and international research teams, obtaining over $83.9 million in competitive research grants, including 20 years of continuous funding from the prestigious Australian Research Council (ARC).
She has a H index of 61 (Google scholar) 43 (Scopus) and over 19,210 citations (Google Scholar).
Professor McColl-Kennedy has held several senior leadership positions in the UQ School of Management and UQ Business School, including Marketing Discipline Leader for 10 years from 1996 to 2005, Research Director of the UQ Business School from January 2006 to June 2008 and from April 2009 to January 2010, Director International in the School of Business from January to December 2010 and Associate Director, Research (Engagement and Impact) in 2019 before being appointed Director of Research again in January 2020 until January 2023.
Professor McColl-Kennedy has held Visiting Professorships at Indiana University, USA, Bocconi University Milan, Italy, the University of New South Wales, Sydney, and the University of Cambridge, UK.
Professor McColl-Kennedy’s work consistently appears in prestigious journals in her field such as the Journal of Retailing, Journal of the Academy of Marketing Science, Leadership Quarterly, Journal of Service Research, Harvard Business Review, European Journal of Marketing, Journal of Business Research, Journal of Service Management, Psychology and Marketing, Journal of Services Marketing, Journal of Marketing Management and Industrial Marketing Management.
In recognition of her international research reputation she is an inaugural member of the Advisory Board of the Cambridge Service Alliance, University of Cambridge, UK, a global alliance between leading businesses and universities. Founded by Cambridge University Institute for Manufacturing and Judge Business School, in alliance with BAE Systems, IBM, and Caterpillar the Cambridge Service Alliance was formed in 2010 and is designed to bring together some of the world’s best firms and researchers devoted to delivering today the insights, education and approaches needed for the Complex Service Solutions of tomorrow. For more information on Cambridge Service Alliance see http://www.ifm.eng.cam.ac.uk/research/service/.
Her latest work focuses on measuring and managing customer experience (CX) See https://managementink.wordpress.com/2018/12/21/gaining-customer-experience-insights-that-matter/
Appointed to the Advisory Board of CTF Service Research Center, Karlstad University, Sweden from 2012 ongoing. Global companies on the board include Ericsson, Tetra Pak, Volvo and IKEA.
Appointed to the Internationally Scientific Advisory Board (ISAB), Norwegian School of Economics (NHH), Norway from 2014 -2022.
Appointed as Academic Scholar, Cornell Institute for Healthy Futures, Cornell University, New York, USA, 2016 -2019.
Appointed Research Faculty in the Center for Service, Arizona State University, USA in 2018 ongoing.
RESEARCH AWARDS
* April 2024 – Ranked in 2024 World's BestBusiness and Management Scientists. (See World's Best Business and Management Scientists: H-Index Business and Management Science Ranking in Australia 2024 | Research.com). Ranked second top Marketing Professor in all of Australia.
* June 2023 - Received the inaugural Bo Edvardsson Industry Impact in Services award, QUIS18, VinUniversity, Hanoi, Vietnam.
* November 2022 – Elected Fellow of the Academy of The Social Sciences in Australia (FASSA) https://socialsciences.org.au/
* June 2020 – Awarded highly commended paper. Finalist (with two others) for the 2019 Journal of Service Research best paper award.
[McColl-Kennedy, J.R., M. Zaki, K. Lemon, F. Urmetzer and A. Neely (2019), “Gaining Customer Experience Insights that Matter”, Journal of Service Research, 22, 1, pp.8-26.]
* December 2019 awarded the 2019 University of Queensland Business School's “Research Team Engagement Award" for outstanding achievement in research - Service Innovation Alliance (SIA) interdisciplinary research group.
*July 2019 – “Robert Johnston Highly Commended Paper award of 2018”. “Awarded for your outstanding research” by the Journal of Service Management Editorial Review Board. Award presented at Frontiers in Service Conference, 19 July 2019, Singapore.
[Bolton, R., J.R. McColl-Kennedy, L. Cheung, A.S. Gallan, C. Orsingher, L. Witell, M. Zaki (2018), “Customer Experience Challenges: Bringing Together Digital, Physical and Social Realms”, Journal of Service Management, 29, 5, pp. 776-808.]
* November 2018 - Awarded the Cross-Discipline Research Award by the UQ Business School for outstanding achievement in research (29 November 2018).
* September 2018 - "the most influential marketing academic in Australia". Professor McColl-Kennedy is named "the leading researcher in the field of Marketing in Australia", "Australia’s Research Field Leaders” The Australian, 26 September, 2018, page 12.
* June 2017 - Best Article Finalist – “Highly Commended Paper of 2016” Journal of Service Research article.
[Patterson, P. G., M. K. Brady and J.R. McColl-Kennedy (2016), "Geysers or Bubbling Hot Springs? A Cross-cultural Examination of Customer Rage From Eastern and Western Perspectives, Journal of Service Research, 19, 3, pp. 243-259.]
* February 2016 – “Highly Commended Paper of 2015”. Short listed for the Journal of Service Management (JOSM) - 2015 - Robert Johnston Award with two others).
[McColl-Kennedy, J.R., P.G. Patterson, M.K. Brady, L. Cheung and D. Nguyen (2015), “To Give or Not to Give Professional Services to Non-paying Clients: Professionals’ Giving Backstory”, Journal of Service Management, 26 (3): 426-459.]
* October 2015 our paper Bolton, R.N., Gustafsson, A., McColl-Kennedy, J.R., Sirianni, N.J. and Tse, D.K. (2014), “Small Details that Make Big Differences: a Radical Approach to Consumption Experience as a Firm's Differentiating Strategy”, Journal of Service Management, Vol. 25, No. 2, pp. 253-274 made it into the top 20 most cited Marketing articles since 2011 list.
* March 2015 - Highly Recommended paper - Short listed (in the top four best papers) for the best 2014 article in Journal of Service Management."As of November / December 2014 , this highly cited paper received enough citations to place it in the top 1% of the academic field of Economics & Business based on a highly cited threshold for the field and publication year." Source: ISI Web of Science.
[ Bolton, R.N., Gustafsson, A., McColl-Kennedy, J.R., Sirianni, N.J. and Tse, D.K. (2014), “Small Details that Make Big Differences: a Radical Approach to Consumption Experience as a Firm's Differentiating Strategy”, Journal of Service Management, Vol. 25, No. 2, pp. 253-274.]
* March 2013 - Highly Recommended - Short listed (in the top five best papers) for the best 2012 article in Journal of Service Research. [McColl-Kennedy, J.R., Vargo, S.L., Dagger, T.S., Sweeney, J.C. and van Kasteren, Y. (2012). “Health Care Customer Value Cocreation Practice Styles”, Journal of Service Research, Vol.15, No. 4, pp. 370-389 – the lead article.]
* 2011 Appointed Fellow of ANZMAC (Australian and New Zealand Marketing Academy) since 2011, having “demonstrated outstanding contributions to the Academy and also demonstrated eminence in the Marketing discipline through research, scholarship, education and leadership”. https://anzmac.org/fellows/
* 2011 Winner of the Distinguished Researcher Award (Australian and New Zealand Marketing Academy). “This is an annual award for a member of the ANZMAC community judged to have made the most significant contribution to advancing our knowledge of marketing through their research”.
* 2011 Short listed (with two other papers) for the Accenture Award. The award is given each year to the author(s) of the article published in the California Management Review in 2009 that has "made the most important contribution to improving the practice of management". [Patterson, P.G., McColl-Kennedy, J.R., Smith, A.K. and Lu, Z. (2009), “Customer Rage: Triggers, Tipping Points and Take-Outs”, California Management Review, Vol. 52, No. 1, pp. 6-28.]
* 2011 “Outstanding author contribution” winner, Emerald Literary Network, Award for Excellence for 2010 chapter "Service encounter needs theory: A dyadic, psychosocial approach to understanding service encounters". [Bradley, G.L., McColl-Kennedy, J.R., Sparks, B.A., Jimmieson, N.L. and Zapf, D. (2010), “Service Encounter Needs Theory: A Dyadic, Psychosocial Approach to Understanding Service Encounters”, in Zerbe, W.J., Härtel, C.E.J., and Ashkanasy, N.M. (Eds.) Research on Emotion in Organizations, Volume 6: Emotions in Creativity, Learning, and Change, Emerald Group Publishing/JAI Press, Bingley, UK, pp. 221-258.]
* 2010 Honorable mention - Short listed for best "Services" article published in 2009 by AMA SERVSIG [McColl-Kennedy, J.R., Patterson, P.G., Smith, A.K. and Brady, M. (2009). “Customer Rage Episodes: Emotions, Expressions and Behaviors”, Journal of Retailing, Vol. 85, No. 2, pp. 222-237.]
* 2010 Awarded best paper in AMJ [Tombs, A.G. and McColl-Kennedy, J.R. (2010), “Social and Spatial Influence of Customers on Other Customers in the Social-servicescape”. Australasian Marketing Journal, Vol. 18, No. 3, pp. 120-131.]
* 2009 Best paper award 2009 EIASM Naples Forum on Service, Capri Italy (McColl-Kennedy et al 2009)
* 2008 Best paper award 2008 ANZMAC conference (McColl-Kennedy and Patterson 2008)
* 2003 Best paper award European Marketing Conference (EMAC) 2003
* 2001 Best paper award AMA SERVSIG Conference 2001
MAJOR GRANTS – Leads cross disciplinary international research teams
*2022-2024 ARC Linkage Projects Grant [LP2102000586] [$1,258,024 including $596,349 cash ($496,349 cash from ARC and $100,000 cash from partner organisations)] “Transforming Primary Healthcare Service Delivery: A Digital-Human Approach” Team: (Professor Janet McColl-Kennedy (Lead CI), UQ Emeritus Professor Mieke van Driel Kalwun Health Service, Associate Professor Lisa Hall UQ School of Public Health, Professor Damian Hine UQ GCI/QAAFI, Dr Mohamed Zaki Cambridge Service Alliance, The University of Cambridge, Dr Christoph Breidbach UQ Business School, Ms Tracey Johnson CEO Inala Primary Care and Adjunct Professor Paresh Dawda)
*2016-2022 ARC Discovery Projects Grant [DP160100421] [$330,000] “Modelling Multidimensional Multiparty Decisions to Improve Outcomes for Customers and Service Providers: New Theory and Measurement Tools” (Professor Janet McColl-Kennedy (Lead CI), Assoc. Professor Len Coote, Professor Claire Wainwright, (UQ Medical School) Professor Scott Bell (UQ Medical School), Professor Michael Brady, Florida State University)
*2015-2021 ARC Linkage Projects Grant [LP150100629] [$1.1 million including $180,000 from ARC] “Examining the Effectiveness of Patient-centred Practices on Health Outcomes” (Professor Pennie Frow Uni of Sydney (Lead CI), Professor Janet McColl-Kennedy, UQ, Professor Adrian Payne UNSW, Dr Rahul Govind UNSW)
*2011-2015 ARC Discovery Projects Grant [DP110102312] [$350,000] 'Pro Bono Service: Drivers, Delight, Dark Side and Downside for the Professional' (Professor Janet McColl-Kennedy (Lead CI), Professor Paul G. Patterson UNSW, Professor Michael K. Brady Florida State University and Dr Doan Nguyen The University of Queensland.)
*2008-2010 ARC Discovery Projects Grant [DP0879469] [$220,000] 'Balancing the needs of customers and employees following service failure: A dyadic psychosocial approach' (with Graham Bradley and Beverley Sparks, Griffith University; Nerina Jimmieson, University of Queensland; and Dieter Zapf , Frankfurt University.)
* 2007-2012 ARC Linkage Projects Grant [LP0775220] [$116,000] "Customer Co-production in Ongoing Health Service Delivery: A Longitudinal Study' (Professor Janet McColl-Kennedy UQ (Lead CI), Dr Tracey Dagger, University of Queensland, Professor Jill Sweeney, University of Western Australia, Bev Mirolo and Maryanne Hargraves, Haematology and Oncology Clinics of Australasia Pty Ltd).
* 2006-2008 ARC Discovery Projects Grant [DP0664410] [$240,000] "Customer Rage Spectrum Emotions in Service Failure Encounters: Linking Experience, Expression, Behaviour and Organisational Responses" Professor Janet McColl-Kennedy UQ (Lead CI), Professor P.G. Patterson, University of New South Wales, Associate Professor A.K. Smith George Washington University, USA, Professor M.K. Brady (Florida State).
* 2004-2007 ARC Discovery Projects Grant [DP0450736] [$210,000] "'The Impact of Customer-Focused Business Strategies on Organisational Performance in a Professional Service Context" (Assoc Professor J. Sweeney University of Western Australia (Lead CI), Professor G. Soutar, University of Western Australia and Professor Janet McColl-Kennedy UQ).
TEACHING
Professor McColl-Kennedy brings a wealth of experience from over 30 years of teaching at university level. She has taught classes at both the undergraduate level and postgraduate level, as well as undertaking executive training, across all modes of delivery including intensive, weekend, and weekly modes. She has taught in Australia, Singapore, Beijing, China, Seoul, Korea, Milan, Italy and in the USA.
Awards: 2020 Excellence Award in Blended Learning – Team Award UQ Business School
Awarded to: Master of Leadership in Service Innovation Team comprising of Assoc Professor David Solnet, Ryan Waters, Darren Mead, Carrie Finn, Anna Black, Elizabeth Sara Dominguez, Buddy Nuku, Michelle Goward, Professor Janet McColl-Kennedy, Dr Teegan Green, Assoc Prof Tim Kastelle, Assoc Professor Pierre Benckendorff, Dr Russell Manfield, Dr Ida Asadi Someh, Assoc Professor Nicole Hartley, Ms Daniela Berg, and Dr Richard O'Quinn.
She was the 2011 Winner of the UQ Business School Corporate Education Teaching Award. She has a sustained track record of high teaching evaluations in executive teaching and masters courses including MBA.
Professor McColl-Kennedy has supervised 50 masters dissertations and 15 PhD students to successful completion. Professor McColl-Kennedy has examined PhD theses from the University of Melbourne, University of New South Wales, University of Sydney, University of Auckland, Macquarie University, Sydney, and Griffith University, among others.
Ravi Pappu is an Associate Professor of Marketing at the UQ Business School, University of Queensland, Australia. He teaches topics related to applying quantitative research methods in business to honours and PhD students and market and consumer research to postgraduate students.
Over the years, he has received the UQ Business School Teaching Excellence Award and the UQ Business School Research Excellence Award. Twice he was a Finalist for a UQ Teaching Excellence award.
Ravi received a PhD in marketing from the University of New England, Australia, and an MBA and a Postgraduate Diploma in Marketing, both awarded with Distinction from the University of Waikato, New Zealand. Earlier, he received a Bachelor’s degree in Mechanical engineering from JNTU, Anantapur in India, awarded with First Class and Distinction.
Ravi's research interests include the areas of advertising, branding, international marketing, new products and innovation. His research has been published in several internationally recognised journals, including the Journal of International Business Studies and the Journal of the Academy of the Marketing Science. His research has been funded through several competitive grants, including ARC.
Ravi serves on the editorial review boards of premier international journals, including the Journal of International Marketing, the Journal of Business Research and the European Journal of Marketing. He is a member of the American Marketing Association (AMA) and Society for Consumer Psychology (SCP), a Fellow of the Academy of the Marketing Science (AMS) and a Fellow CPM of the Australian Marketing Institute (AMI).
Further information about Ravi is available at the following links.
Ravi's current research focuses on modelling consumer decision-making concerning different types of brands (e.g. manufacturers, retailers, nonprofits and countries). He is also interested in understanding how marketing communications (e.g. advertising, celebrity endorsement, sponsorship) can shape consumer attitudes and brand perceptions.
Ravi's research on sponsorship, brand equity, brand innovativeness, country-of-origin effects, celebrity endorsement, country branding and retailer branding has been published in scholarly international journals, including. His research papers have been read or downloaded over 360,000 times.
|Journal of the Academy of Marketing Science | Journal of Business Research | International Business Review | Journal of International Business Studies | European Journal of Marketing | Journal of Retailing and Consumer Services | Journal of Marketing Education | Journal of Public Policy and Marketing | Journal of Product and Brand Management | Journal of Travel Research |
Research Grants
Ravi was the lead Chief Investigator of an Australian Research Council Linkage project (with Bettina Cornwell) supported by the Australian Red Cross Blood Service. Major outcomes of this research include a model for explaining communication portfolio effects on the image and equity of non-profit brands. Ravi's research has also attracted several internal competitive grants from the University of New England and the University of Queensland.
Awards & Distinctions
2018 - Inaugural JPBM Award for most impactful article, Emerald Literati Network (with P.G. Quester & R.W. Cooksey)
2016 - Outstanding Reviewer of the Year Award, Emerald Literati Network
2015 - UQ Business School Teaching Excellence Award
2009 - Outstanding Reviewer of the Year Award, Emerald Literati Network
2006 - UQ Business School Research Excellence Award
2000 - Best Marketing Research Paper Award, American Marketing Association (with A. Sinha & P. Leszeczyc)
1998 - Highly Commended Paper, Doctoral Colloquium, Australian and New Zealand Marketing Academy Conference
TEACHING
As of 2024, Ravi teaches courses in quantitative research methods and applied statistics.
RBUS6902 Quantitative Business Research Methods I
Distinctions (Teaching)
2015 - UQ Business School Teaching Excellence Award
2015 - Finalist - University of Queensland Teaching Excellence Award
2014 - Finalist - University of Queensland Teaching Excellence Award
Teaching Evaluations (Click on the following links to view student evaluations in pdf)
Honours/PhD
RBUS6903 Quantitative Business Research Methods II (SEM) |2020 | 2019 | 2015 | 2014 | 2013 |
RBUS6931 Scientific Method in Management II | 2018 |2015 | 2014 | 2013 | 2012 |
RBUS6931 Scientific Method in Management I | 2018 |2017|
Postgraduate
MKTG7510 Market and Consumer Research |2019 | 2018 |2017| | 2016 | 2015 |
PhD Supervision
Ravi is available for research supervision. His previous research students have achieved publications in internationally recognised journals (e.g., European Journal of Marketing, Journal of Business Research and Journal of Travel Research) and conferences (e.g., AMA, AMS, WMC). Following are some of the areas of his research interest.
| Maddy Nugent (2022) - Sponsorship authenticity | B.D.C. Tang (2021) - Sponsorship engagement | M.G. Guerra Calvo (2020) - Celebrity endorsement | S. Caulton (2019) - Brand crises | I. Goh (2018) - Sponsorship portfolios | I. C. Y. Lim (2016) - Brand innovativeness | S.C. Yu (2013) - Celebrity portfolios | A. Spry (2007) - Celebrity endorsement | M. Chong (2006) - Consumer innovativeness | P. Stower (2006) - Multiple celebrity endorsement |
SERVICE
Associate Editor
International Journal of Consumer Studies (2020 - 2024)
Co-Guest-Editor
Journal of Strategic Marketing - Special issue on Research in Strategic Marketing
Journal of Product & Brand Management - Special issue on Brand Equity
Editorial Board Membership
| Journal of International Marketing | Journal of Business Research | European Journal of Marketing | International Marketing Review | Journal of Product and Brand Management | Asia Pacific Journal of Marketing and Logistics | Australasian Marketing Journal |
Assessor
Australian Research Council
Invited Seminars
| Australian National University | IIM-Calcutta | IIM-Ahmedabad | Indian Institute of Science | IIM - Bangalore | University of Melbourne | University of New South Wales | University of Adelaide | University of New England |
Visiting Positions
| Indian Institute of Management - Bangalore 2016 | University of Oregon 2013 | University of Adelaide 2009 | University of Michigan 2009 | Indian School of Business 2003 |
Dr. Andre A Pekerti is an Associate Professor in International Management within the International Business Discipline, at The University of Queensland Business School. He is an n-Cultural, a Christian of Indonesian-Chinese heritage who grew up in Jakarta, Southern California, and New Zealand, and is a naturalized New Zealander and Australian. Andre’s multicultural background complements his research interest and teaching in international management.
His primary research topics are attributions, acculturation, cultural intelligence, cross-cultural communication, multi-method assessment on n-Culturals and cognitive complexity, ethics, family business, human factors, n-Culturals, servant leadership, social justice, trustworthiness, and wellbeing.
Andre consistently publishes in international journals including, International Journal of Cross-Cultural Management, International Journal of Human Resource Management, Journal of Business Ethics, International Journal of Intercultural Relations, and Journal of International Business Studies.
He served as Vice President of the Australia New Zealand International Business Academy for two terms. He consistently serves as an ad hoc reviewer for several international journals. Currently, he is on the following editorial review boards: Asia-Pacific Journal of Management; Cross-Cultural and Strategic Management; Human Resource Management Review; International Journal of Intercultural Relations; Journal of International Business Studies; Journal of World Business; and Honorary Editor of Andalas Management Review.
Andre initiated the Rapid Acculturation Mateship Program (RAMP) at UQBS. A precursor to Global Mates and BEL Buddies, RAMP is a 19-week program connecting local students with incoming international students. RAMP “Serves to facilitate adjustment to UQ, Australia and the reciprocal learning of cultures”, and has positively affected the experiences of domestic and international students.
Dr. Pekerti has taught in MBA Programs at The University of Auckland, Bond University and UQ Business School. He consulted for Diner’s Club, Singapore; the Department of Transport Victoria, Australia; and the Ministry of Trade, Indonesia. Most recently collaborated with BiasSync, a science-based solution designed to help organizations more effectively assess and manage unconscious bias in the work environment.
Author of n-Culturalism in Managing Work and Life: A new within individual multicultural model.
Dr Josephine Previte’s research focuses on issues related to the use of qualitative and digital methodologies in marketing and health service research, gender and embodiment issues in social marketing practice and social technology influences on consumer behaviour.
She has worked on a broad range of social marketing projects including alcohol consumption, breastfeeding, breastscreening, blood donation and new technology use to deliver social marketing services. Her research interests in social marketing, technology and consumption contexts has led to publications in academic journals, book chapters and conference papers, and delivered findings to invited speaking engagements.
Richard previously practiced as a chef, predominantly managing foodservice operations in the prestige club, heritage facility and hotel sectors, before joining UQ in 2005. He has taught undergraduate and postgraduate courses in hospitality and tourism management and professional development. His expertise and scholarship in teaching and learning are recognized by awards and advisory appointments at state, national and international level. His research projects, often funded by competitive local, national and international awarding bodies, explore tourism, hospitality and culinary workforce policy and planning especially in relation to youth and MH&W, skills development, identifying ‘foodies’ consumer behaviours and designing and evaluating education programs. He holds an Advance Queensland Industry Research Fellowship, to develop a tourism workforce crisis resilience and recovery strategy in partnership with Queensland Tourism Industry Council.
Martie-Louise Verreynne is a Professor in Innovation and Associate Dean (Research) in the Faculty of Business, Economics and Law, at the University of Queensland. Her research in innovation, particularly open innovation, focuses on how small firms leverage capabilities and networks to gain a competitive edge. Martie-Louise is a regular contributor to leading small business, entrepreneurship, strategy, and interdisciplinary journals and serves as Senior Associate Editor for the Journal of Small Business Management. Her work is funded by the ARC and other government and industry collaborators. She actively works with policy-makers and industry bodies to influence outcomes for the small firms that are the engine of the Australian and global economy. For this work, she has received both national teaching and university research engagement awards.
Associate Professor Jay Weerawardena is a leading researcher in Strategic Marketing and social Impact Research. His core theoretical foundation is the role of dynamic capabilities in innovation-based competitive strategy. Jay has expanded his research into related areas of international marketing strategy and social sector research. In social sector research, he has extensively published in social entrepreneurship, social innovation, and social value creation. In addition to his impactful papers in reputed journals, Jay has won ARC Discovery grants, edited special issues, represented his core research expertise in editorial boards of reputed journals, delivered keynote and plenary presentations, led special topic sessions, and taken leadership roles in reputed international conferences.
Jay has co-edited several special issues of internally reputed journals which include the Journal of Business Research (ABDC A) (2021) on ‘business model innovation in social purpose organizations’, Industrial Marketing Management Journal (A*) on ‘capabilities, innovation and competitive advantage’ (2011), Journal of World Business (A*) (2007) on ‘accelerated internationalization of born global firms’ and the International Journal of Non-profit and Voluntary Sector Marketing on ‘non-profit competitive strategy’ (2008).
Jay has actively collaborated with internationally reputed scholars that had led to higher-ranked publications and competitive grant success. His current work involves examining the role of big data and marketing analytics role firm competitive strategy and how social purpose organizations balance social mission and commercial value in their effort to build financially viable social purpose organizations. While the former is fuelled by the exponential growth of the digital economy the latter has attracted the increased scholar attention due to its pivotal importance for the sustenance of social purpose organizations.
Jay serves in several editorial boards of reputed international journals including the Journal of Social Entrepreneurship of which he is an Associate Editor. He is a fellow of the Australian Marketing Institute (AMI) and a Certified Marketing Practitioner of the AMI.
Current service roles
Elected member of the UQ Academic Board and its Assessment Sub-Committee (ASC)
Co-lead, UQBS Research Hub on Social Impact and Social Enterprises
Current research interests
(1) Social entrepreneurship and social innovation-led dual value creation
(2) Non-profit brand vulnerability and building resilient non-profit brands
(3) Business model innovation in social purpose organizations
(3) Big data and marketing analytics capabilities in digital innovation and firm competitive strategy
Centre of Architecture, Theory, Criticism and History
Faculty of Engineering, Architecture and Information Technology
Affiliate of Queensland Centre for
Queensland Centre for Population Research
Faculty of Science
Affiliate Senior Lecturer of School
School of the Environment
Faculty of Science
Snr Lecturer- Planner in Residence
School of Architecture, Design and Planning
Faculty of Engineering, Architecture and Information Technology
Availability:
Available for supervision
Media expert
Stephanie Wyeth is the Professional Planner in Residence and Senior Lecturer within the Planning Program, and Director of Engagement for the School of Architecture, Design and Planning.
Stephanie is an experienced urban and social planning practitioner with significant research, project and leadership experience in the public and private sectors. She joined The University of Queensland in 2019 following several years as a Director with a multidisciplinary planning and design firm, where she led projects focussed on complex social, urban planning and development issues. Her motivation for joining academia is a belief that a values-led and practice intensive university experience is critical if the next generation of urban planning professionals are to be equipped with the skills, knowledge and mindsets to lead, sustained positive change in our cities, towns and communities.
As a pracademic, Stephanie seeks to bridge the theory – practice divide, by promoting the exchange of knowledge, ideas and capabilities across university, industry and community. She regularly facilitates and brokers opportunities for the university’s world-leading researchers to share their expertise with government and community for projects with a strong public interest focus. Stephanie is regularly invited to join advisory forums and judging panels, and to speak at industry and community events.
Between 2016 – 2022 Stephanie served as a Non-Executive Director on the Board of the South Bank Corporation. In 2020 she was appointed a Fellow of the Planning Institute of Australia for services to the profession. Her most recent panel appointments include Logan Urban Design Awards, Lord Mayor’s Business Awards (Brisbane), and an advisory committee for a national design project.
Memberships
Planning Institute of Australia
Committee for Brisbane
Teaching Responsibilities
PLAN1000 The Planning Challenge (Course Coordinator and Lecturer – 2019 to date)
PLAN1100 Foundational Ideas in Planning (Course Coordinator and Lecturer – 2019 to date)
PLAN4001/PLAN7120 Citymaking: Theory and Practice (Course Coordinator and Lecturer – 2020-2022)
PLAN4100 Advanced Planning Practice (Course Coordinator and Lecturer – 2021 to date)
PLAN4130 / PLAN7130 Planning Industry Placements (Course Coordinator and Lecturer – 2019 to date (Semesters 1, 2 and Summer)
ENVM3103 Regulatory Frameworks for Environmental Management and Planning (Guest lecturer 2021-2023)
Various guest lectures providing insights into urban planning, employability and planning practice.
Student supervision for PHD, Honours and research projects
Awards
2022 Teaching Award - Planning Program, School of Earth and Environmental Sciences
2022 Staff Award, Organisation of Planning Students
Service and Engagement
Director of Engagement – School of Architecture, Design and Planning (2023 to date)
Academic Program Advisor for Bachelor of Regional and Town Planning (2021 to date)
Deputy Director of Engagement School of Earth and Environmental Sciences (2022 – 2023)
Co-founder and Director of UQ City Impact Lab (2021 to date)
Research Affiliate – UQ Sustainable Infrastructure Research Hub (since 2022)
Member - UQ Community Engagement Community of Practice – Leadership Group (since 2023)
