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2019

Journal Article

Designing value propositions: an exploration and extension of Sinek’s ‘Golden circle’ model

Straker, Karla and Nusem, Erez (2019). Designing value propositions: an exploration and extension of Sinek’s ‘Golden circle’ model. Journal of Design, Business and Society, 5 (1), 59-76. doi: 10.1386/dbs.5.1.59_1

Designing value propositions: an exploration and extension of Sinek’s ‘Golden circle’ model

2018

Journal Article

The typologies of power: Energy utility business models in an increasingly renewable sector

Bryant, Scott T., Straker, Karla and Wrigley, Cara (2018). The typologies of power: Energy utility business models in an increasingly renewable sector. Journal of Cleaner Production, 195, 1032-1046. doi: 10.1016/j.jclepro.2018.05.233

The typologies of power: Energy utility business models in an increasingly renewable sector

2018

Journal Article

From a mission statement to a sense of mission: emotion coding to strengthen digital engagements

Straker, Karla and Wrigley, Cara (2018). From a mission statement to a sense of mission: emotion coding to strengthen digital engagements. Journal of Creating Value, 4 (1), 82-109. doi: 10.1177/2394964318771783

From a mission statement to a sense of mission: emotion coding to strengthen digital engagements

2018

Journal Article

Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support

Wrigley, Cara, Straker, Karla, Nusem, Erez, Fraser, John F. and Gregory, Shaun D. (2018). Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support. The Journal of Cardiovascular Nursing, 33 (5), 1-E15. doi: 10.1097/JCN.0000000000000494

Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support

2018

Journal Article

Engaging passengers across digital channels: an international study of 100 airports

Straker, Karla and Wrigley, Cara (2018). Engaging passengers across digital channels: an international study of 100 airports. Journal of Hospitality and Tourism Management, 34, 82-92. doi: 10.1016/j.jhtm.2018.01.001

Engaging passengers across digital channels: an international study of 100 airports

2017

Journal Article

Defence by design: redesigning the acquisition process for the Royal Australian Air Force

Straker, Karla (2017). Defence by design: redesigning the acquisition process for the Royal Australian Air Force. Journal of Design, Business and Society, 3 (2), 145-166. doi: 10.1386/dbs.3.2.145_1

Defence by design: redesigning the acquisition process for the Royal Australian Air Force

2017

Journal Article

Design thinking pedagogy: the educational design ladder

Wrigley, Cara and Straker, Kara (2017). Design thinking pedagogy: the educational design ladder. Innovations in Education and Teaching International, 54 (4), 374-385. doi: 10.1080/14703297.2015.1108214

Design thinking pedagogy: the educational design ladder

2017

Journal Article

Digital channels for building collaborative consumption communities

Garrett, Alex, Straker, Karla and Wrigley, Cara (2017). Digital channels for building collaborative consumption communities. Journal of Research in Interactive Marketing, 11 (2), 160-184. doi: 10.1108/jrim-08-2016-0086

Digital channels for building collaborative consumption communities

2016

Journal Article

Designing an emotional strategy: strengthening digital channel engagements

Straker, Karla and Wrigley, Cara (2016). Designing an emotional strategy: strengthening digital channel engagements. Business Horizons, 59 (3), 339-346. doi: 10.1016/j.bushor.2016.01.010

Designing an emotional strategy: strengthening digital channel engagements

2016

Journal Article

Designing innovative business models with a framework that promotes experimentation

Wrigley, Cara and Straker, Karla (2016). Designing innovative business models with a framework that promotes experimentation. Strategy and Leadership, 44 (1), 11-19. doi: 10.1108/sl-06-2015-0048

Designing innovative business models with a framework that promotes experimentation

2016

Journal Article

Translating emotional insights into digital channel designs opportunities to enhance the airport experience

Straker, Karla and Wrigley, Cara (2016). Translating emotional insights into digital channel designs opportunities to enhance the airport experience. Journal of Hospitality and Tourism Technology, 7 (2), 135-157. doi: 10.1108/jhtt-11-2015-0041

Translating emotional insights into digital channel designs opportunities to enhance the airport experience

2016

Journal Article

Emotionally engaging customers in the digital age: the case study of "Burberry love"

Straker, Karla and Wrigley, Cara (2016). Emotionally engaging customers in the digital age: the case study of "Burberry love". Journal of Fashion Marketing and Management, 20 (3), 276-299. doi: 10.1108/jfmm-10-2015-0077

Emotionally engaging customers in the digital age: the case study of "Burberry love"

2016

Journal Article

Designing new business models: blue sky thinking and testing

Wrigley, Cara, Bucolo, Sam and Straker, Karla (2016). Designing new business models: blue sky thinking and testing. Journal of Business Strategy, 37 (5), 22-31. doi: 10.1108/jbs-04-2015-0041

Designing new business models: blue sky thinking and testing

2015

Journal Article

The role of design in the future of digital channels: Conceptual insights and future research directions

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004

The role of design in the future of digital channels: Conceptual insights and future research directions

2015

Journal Article

Not just what they want, but why they want it: Traditional market research to deep customer insights

Price, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024

Not just what they want, but why they want it: Traditional market research to deep customer insights

2015

Journal Article

Typologies and touchpoints: designing multi-channel digital strategies

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039

Typologies and touchpoints: designing multi-channel digital strategies

2015

Journal Article

The role of emotion in product, service and business model design

Straker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112

The role of emotion in product, service and business model design

2013

Journal Article

The search for individualism: self-expression through product personalisation

Grant, Kathryn E., Straker, Karla, Muller, Celeste and Wrigley, Cara (2013). The search for individualism: self-expression through product personalisation. International Journal of Designed Objects, 6 (1), 17-29.

The search for individualism: self-expression through product personalisation