2019 Journal Article Designing value propositions: an exploration and extension of Sinek’s ‘Golden circle’ modelStraker, Karla and Nusem, Erez (2019). Designing value propositions: an exploration and extension of Sinek’s ‘Golden circle’ model. Journal of Design, Business and Society, 5 (1), 59-76. doi: 10.1386/dbs.5.1.59_1 |
2018 Journal Article The typologies of power: Energy utility business models in an increasingly renewable sectorBryant, Scott T., Straker, Karla and Wrigley, Cara (2018). The typologies of power: Energy utility business models in an increasingly renewable sector. Journal of Cleaner Production, 195, 1032-1046. doi: 10.1016/j.jclepro.2018.05.233 |
2018 Journal Article From a mission statement to a sense of mission: emotion coding to strengthen digital engagementsStraker, Karla and Wrigley, Cara (2018). From a mission statement to a sense of mission: emotion coding to strengthen digital engagements. Journal of Creating Value, 4 (1), 82-109. doi: 10.1177/2394964318771783 |
2018 Journal Article Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory supportWrigley, Cara, Straker, Karla, Nusem, Erez, Fraser, John F. and Gregory, Shaun D. (2018). Nursing challenges in interactions with patients receiving mechanical circulatory and respiratory support. The Journal of Cardiovascular Nursing, 33 (5), 1-E15. doi: 10.1097/JCN.0000000000000494 |
2018 Journal Article Engaging passengers across digital channels: an international study of 100 airportsStraker, Karla and Wrigley, Cara (2018). Engaging passengers across digital channels: an international study of 100 airports. Journal of Hospitality and Tourism Management, 34, 82-92. doi: 10.1016/j.jhtm.2018.01.001 |
2017 Journal Article Defence by design: redesigning the acquisition process for the Royal Australian Air ForceStraker, Karla (2017). Defence by design: redesigning the acquisition process for the Royal Australian Air Force. Journal of Design, Business and Society, 3 (2), 145-166. doi: 10.1386/dbs.3.2.145_1 |
2017 Journal Article Design thinking pedagogy: the educational design ladderWrigley, Cara and Straker, Kara (2017). Design thinking pedagogy: the educational design ladder. Innovations in Education and Teaching International, 54 (4), 374-385. doi: 10.1080/14703297.2015.1108214 |
2017 Journal Article Digital channels for building collaborative consumption communitiesGarrett, Alex, Straker, Karla and Wrigley, Cara (2017). Digital channels for building collaborative consumption communities. Journal of Research in Interactive Marketing, 11 (2), 160-184. doi: 10.1108/jrim-08-2016-0086 |
2016 Journal Article Designing an emotional strategy: strengthening digital channel engagementsStraker, Karla and Wrigley, Cara (2016). Designing an emotional strategy: strengthening digital channel engagements. Business Horizons, 59 (3), 339-346. doi: 10.1016/j.bushor.2016.01.010 |
2016 Journal Article Designing innovative business models with a framework that promotes experimentationWrigley, Cara and Straker, Karla (2016). Designing innovative business models with a framework that promotes experimentation. Strategy and Leadership, 44 (1), 11-19. doi: 10.1108/sl-06-2015-0048 |
2016 Journal Article Translating emotional insights into digital channel designs opportunities to enhance the airport experienceStraker, Karla and Wrigley, Cara (2016). Translating emotional insights into digital channel designs opportunities to enhance the airport experience. Journal of Hospitality and Tourism Technology, 7 (2), 135-157. doi: 10.1108/jhtt-11-2015-0041 |
2016 Journal Article Emotionally engaging customers in the digital age: the case study of "Burberry love"Straker, Karla and Wrigley, Cara (2016). Emotionally engaging customers in the digital age: the case study of "Burberry love". Journal of Fashion Marketing and Management, 20 (3), 276-299. doi: 10.1108/jfmm-10-2015-0077 |
2016 Journal Article Designing new business models: blue sky thinking and testingWrigley, Cara, Bucolo, Sam and Straker, Karla (2016). Designing new business models: blue sky thinking and testing. Journal of Business Strategy, 37 (5), 22-31. doi: 10.1108/jbs-04-2015-0041 |
2015 Journal Article The role of design in the future of digital channels: Conceptual insights and future research directionsStraker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004 |
2015 Journal Article Not just what they want, but why they want it: Traditional market research to deep customer insightsPrice, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024 |
2015 Journal Article Typologies and touchpoints: designing multi-channel digital strategiesStraker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039 |
2015 Journal Article The role of emotion in product, service and business model designStraker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112 |
2013 Journal Article The search for individualism: self-expression through product personalisationGrant, Kathryn E., Straker, Karla, Muller, Celeste and Wrigley, Cara (2013). The search for individualism: self-expression through product personalisation. International Journal of Designed Objects, 6 (1), 17-29. |