2007 Book Chapter Psychological perspectives: Social psychology, language, and intercultural communicationBrabant, Madeleine, Watson, Bernadette and Gallois, Cynthia (2007). Psychological perspectives: Social psychology, language, and intercultural communication. Handbook of Intercultural Communication. (pp. 55-75) edited by Helga Kotthoff and Helen Spencer-Oatey. Berlin, Germany: Walter de Gruyter. |
2007 Book Chapter Attitudes to language and communicationGallois, Cynthia, Watson, Bernadette M. and Brabant, Madeleine (2007). Attitudes to language and communication. Handbook of language and communication: Diversity and change. (pp. 597-620) edited by M. Hellinger and A. Pauwels. Berlin, Germany: Mouton de Gruyter. |
2005 Book Chapter Is organizational e-democracy inevitable? The impact of information technologies on communication effectivenessWatson, B.M., Schwarz, G. and Jones, E. L. (2005). Is organizational e-democracy inevitable? The impact of information technologies on communication effectiveness. e-Human resources management: Managing knowledge people. (pp. 206-235) edited by Teresa Torres-Coronas and Mario Arias-Oliva. Hershey, PA, USA: Idea Group. |
2004 Book Chapter Emotional expression as a sociolinguistic strategy: Its importance in medical interactionsWatson, B. M. and Gallois, C. (2004). Emotional expression as a sociolinguistic strategy: Its importance in medical interactions. Language matters : communication, identity, and culture. (pp. 63-84) edited by Sik Hung Ng, Christopher N. Canddlin and Chi Yue Chiu. Hong Kong: City University of Hong Kong Press. |