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2020 Book Chapter Social psychology and languageBaker, Susan C., Watson, Bernadette M. and Gallois, Cindy (2020). Social psychology and language. Oxford Research Encyclopedia of Psychology. (pp. 1-15) Oxford, United Kingdom: Oxford University Press. doi: 10.1093/acrefore/9780190236557.013.278 |
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2019 Book Chapter Communication accommodation theory in institutional settings: opportunities for applied researchWatson, Bernadette M. and Soliz, Jordan (2019). Communication accommodation theory in institutional settings: opportunities for applied research. Language, communication, and intergroup relations: a celebration of the scholarship of Howard Giles. (pp. 242-264) edited by Jake Harwood, Jessica Gasiorek, Herbert Pierson, Jon F. NussBaum and Cindy Gallois. New York, NY United States: Routledge. doi: 10.4324/9781315142807-46 |
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2017 Book Chapter Exploring intercultural communication problems in health care with a communication accommodation competence approachBaker, Susan C., Watson, Bernadette M. and Gallois, Cindy (2017). Exploring intercultural communication problems in health care with a communication accommodation competence approach. Intercultural communication. (pp. 481-499) edited by Ling Chen. Berlin, Germany: De Gruyter Mouton. doi: 10.1515/9781501500060-022 |
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2016 Book Chapter Intergroup communication and leadership in healthcareLeach, Lori E., Watson, Bernadette M., Hewett, David G., Schwarz, Gavin and Gallois, Cindy (2016). Intergroup communication and leadership in healthcare. Advances in intergroup communication. (pp. 247-264) edited by Howard Giles and Anne Maas. New York, NY, United States: Peter Lang. |
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2016 Book Chapter Accommodating healthWatson, Bernadette M., Jones, Liz and Hewett, David G. (2016). Accommodating health. Communication Accommodation Theory: Negotiating Personal Relationships and Social Identities across Contexts. (pp. 152-168) edited by Howard Giles. Cambridge, United Kingdom: Cambridge University Press. doi: 10.1017/CBO9781316226537.008 |
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2014 Book Chapter It can't happen to me: travel risk perceptionsRitchie, Brent W., Chien, P. Monica and Watson, Bernadette (2014). It can't happen to me: travel risk perceptions. Tourists' behaviors and evaluations. (pp. 65-73) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1871-317320140000009008 |
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2013 Book Chapter Creating safer health care organisationsRudd, C., Carter, O, Dart, J., Gallois, C, Hewett, D., Stoddart C., Thistlethwaite, J. and Watson, Bernadette M. (2013). Creating safer health care organisations. Critical Conversations for Patient Safety: An Essential Guide for Health Professionals. (pp. 234-243) edited by Tracy Levett-Jones. Sydney: Pearson Australia. |
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2013 Book Chapter Intergroup communicationJones, Liz and Watson, Bernadette (2013). Intergroup communication. Oxford Bibliographies: Communication. (pp. 1-1) edited by Patricia Moy. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/OBO/9780199756841-0122 |
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2013 Book Chapter Intercultural and cross cultural communicationWatson, Bernadette M. (2013). Intercultural and cross cultural communication. Inter/cultural communication: representation and construction of culture. (pp. 25-45) edited by Anastacia Kurylo. Thousand Oaks, CA, United States: Sage. |
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2013 Book Chapter Trust, distrust and communication accommodation among hospital doctorsHewett, David G., Watson, Bernadette M. and Gallois, Cindy (2013). Trust, distrust and communication accommodation among hospital doctors. Discourses of Trust. (pp. 36-51) edited by Christopher N. Candlin and Jonathan Crichton. Houndmills, Basingstoke, Hampshire, UK: Palgrave Macmillan. |
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2013 Book Chapter Language ideologies and language attitudes: a foundational frameworkDragojevic, Marko, Giles, Howard and Watson, Bernadette M. (2013). Language ideologies and language attitudes: a foundational framework. The Social Meanings of Language, Dialect and Accent: International Perspectives on Speech Styles. (pp. 1-25) edited by Howard Giles and Bernadette M. Watson. New York, NY, United States: Peter Lang Publishing. |
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2012 Book Chapter Intergroup communication and healthcareWatson, Bernadette M., Hewett, David G. and Gallois, Cynthia (2012). Intergroup communication and healthcare. The handbook of intergroup communication. (pp. 293-305) edited by Howard Giles. Abingdon, Oxon, United Kingdom: Routledge. doi: 10.4324/9780203148624.ch22 |
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2012 Book Chapter Approaches and methods in intergroup communicationGallois, Cynthia, Cretchley, Julia and Watson, Bernadette M. (2012). Approaches and methods in intergroup communication. The handbook of intergroup communication. (pp. 31-43) edited by Howard Giles. New York: Routledge. |
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2012 Book Chapter Culture and health care: Intergroup communication and its consequencesWatson, Bernadette M., Gallois, Cindy, Hewett, David G. and Jones, Liz (2012). Culture and health care: Intergroup communication and its consequences. The Routledge handbook of language and intercultural communication. (pp. 510-522) edited by Jane Jackson. London, United Kingdom: Routledge. doi: 10.4324/9780203805640.ch32 |
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2008 Book Chapter Attitudes to language and communicationGallois, Cindy, Watson, Bernadette and Brabant, Madeleine (2008). Attitudes to language and communication. Handbook of Language and Communication: Diversity and Change. (pp. 595-618) Berlin, Germany: De Gruyter. |
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2008 Book Chapter Is organizational e-democracy inevitable?Watson, B. M., Schwarz, G. M. and Jones, E. (2008). Is organizational e-democracy inevitable?. Information communication technologies: concepts, methodologies, tools, and applications. (pp. 3171-3189) edited by Craig Van Slyke. Hershey, PA, United States: IGI Global. |
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2008 Book Chapter Intergroup and intercultural communicationGiles, Howard and Watson, Bernadette (2008). Intergroup and intercultural communication. The international encyclopedia of communication. (pp. xx-xx) edited by Wolfgang Donsbach. Blackwell Reference Online: Blackwell Publishing. doi: 10.1111/b.9781405131995.2008.x |
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2008 Book Chapter Intercultural communication in health-careWatson, Bernadette M. (2008). Intercultural communication in health-care. The International Encyclopedia of Communication. (pp. xx-xx) edited by Donsbach, Wolfgang. Blackwell Reference Online: Blackwell Publishing. doi: 10.1111/b.9781405131995.2008.x |
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2007 Book Chapter Psychological perspectives: Social psychology, language, and intercultural communicationBrabant, Madeleine, Watson, Bernadette and Gallois, Cynthia (2007). Psychological perspectives: Social psychology, language, and intercultural communication. Handbook of Intercultural Communication. (pp. 55-75) edited by Helga Kotthoff and Helen Spencer-Oatey. Berlin, Germany: Walter de Gruyter. |
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2007 Book Chapter Attitudes to language and communicationGallois, Cynthia, Watson, Bernadette M. and Brabant, Madeleine (2007). Attitudes to language and communication. Handbook of language and communication: Diversity and change. (pp. 597-620) edited by M. Hellinger and A. Pauwels. Berlin, Germany: Mouton de Gruyter. |
