A study of best practice in workplace support and development of newly qualified community services workers (2010-2013)
Abstract
This project aims to identify and analyse the critical factors influencing job satisfaction and intention to remain in service delivery roles amongst newly qualified community services workers. The project aims also to trial models of workplace support for newly qualified workers. Its significant lies in engaging workers and employers in creating knowledge about newly qualified workers' workplace support and development needs across diverse fields and geographical contexts of community service delivery. Outcomes include increased understanding of, and practical models for, responding to the workplace support and development needs of newly qualified workers in geographically diverse community services organisations.