2024 Book Chapter Understanding intergroup conflict between residents and tourists: a social identity perspectiveChien, P. Monica, Ritchie, Brent W., Maruyama, Naho, Oguchi, Takashi and Kock, Florian (2024). Understanding intergroup conflict between residents and tourists: a social identity perspective. Research Handbook on Tourism, Complexity and Uncertainty. (pp. 8-26) Edward Elgar Publishing. doi: 10.4337/9781802203486.00010 |
2024 Book Chapter Collaborative structure and actions in tourism disaster management: The case of cyclone Marcia in Central Queensland, AustraliaJiang, Yawei and Ritchie, Brent W. (2024). Collaborative structure and actions in tourism disaster management: The case of cyclone Marcia in Central Queensland, Australia. Tourism, cyclones, hurricanes and flooding. (pp. 117-140) edited by C. Michael Hall and Girish Prayag. Bristol, United Kingdom: Channel View Publications. doi: 10.21832/9781845419486-011 |
2023 Book Chapter Building dynamic capabilities in tourism organisations for disaster management: enablers and barriersJiang, Yawei, Ritchie, Brent W. and Verreynne, Martie-Louise (2023). Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers. Knowledge management, organisational learning and sustainability in tourism. (pp. 77-102) edited by Aurora Martíınez-Martínez, Juan-Gabriel Cegarra-Navarro and Alexeis Garcia-Perez. London, United Kingdom: Routledge. doi: 10.4324/9781032626512-5 |
2023 Book Chapter Crisis Management in TourismRitchie, Brent W. (2023). Crisis Management in Tourism. Encyclopedia of Tourism. (pp. 1-3) Cham, Switzerland: Springer. doi: 10.1007/978-3-319-01669-6_40-2 |
2020 Book Chapter Tourism performing arts development in ChinaZheng, Danni, Ritchie, Brent W. and Benckendorff, Pierre (2020). Tourism performing arts development in China. Handbook on tourism and China. (pp. 250-265) edited by Songshan (Sam) Huang and Ganghua Chen. Cheltenham, Glos, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781788117531.00024 |
2019 Book Chapter Crisis management and strategic implicationsJiang, Y., Scott, N. and Ritchie, B. W. (2019). Crisis management and strategic implications. Strategic management in tourism. (pp. 264-278) edited by L. Moutinho and A. Vargas-Sánchez. Wallingford, Oxfordshire, United Kingdom: CABI. doi: 10.1079/9781786390240.0264 |
2014 Book Chapter Air travelers' carbon offsetting behavior: an experimental studyChoi, Andy S. and Ritchie, Brent W. (2014). Air travelers' carbon offsetting behavior: an experimental study. Tourists' behaviors and evaluations. (pp. 1-7) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1871-317320140000009001 |
2014 Book Chapter The development of new tourism networks to respond to and recover from the 2011 Christchurch EarthquakeBecken, Susanne, Scott, Noel and Ritchie, Brent (2014). The development of new tourism networks to respond to and recover from the 2011 Christchurch Earthquake. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 190-205) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. |
2014 Book Chapter Conclusions and future directionsCompiranon, Kom and Ritchie, Brent W. (2014). Conclusions and future directions. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 245-256) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. |
2014 Book Chapter The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese HotelsWang, Jie and Ritchie, Brent W. (2014). The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 44-61) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. doi: 10.1079/9781780643250.0044 |
2014 Book Chapter It can't happen to me: travel risk perceptionsRitchie, Brent W., Chien, P. Monica and Watson, Bernadette (2014). It can't happen to me: travel risk perceptions. Tourists' behaviors and evaluations. (pp. 65-73) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1871-317320140000009008 |
2014 Book Chapter Tourism crises and disasters: moving the research agenda forwardRitchie, Brent W., Mair, Judith and Walters, Gabrielle (2014). Tourism crises and disasters: moving the research agenda forward. Wiley-Blackwell companion to tourism. (pp. 611-622) Chichester, West Sussex, United Kingdom: John Wiley & Sons. doi: 10.1002/9781118474648.ch49 |
2014 Book Chapter Major themes and perspectivesRitchie, Brent W. and Compiranon, Kom (2014). Major themes and perspectives. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 3-11) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. |
2013 Book Chapter Risk management and ecotourism businessesRitchie, Brent W. and Reid, Sacha (2013). Risk management and ecotourism businesses. International handbook on ecotourism. (pp. 273-291) edited by Roy Ballantyne and Jan Packer. Cheltenham, United Kingdom: Edward Elgar. |
2011 Book Chapter A comparison of research on tourism marketing and management: a review of the Australian and Chinese literatureScott, Noel, Ritchie, Brent, Wang, Chunlie and Gao, Jun (2011). A comparison of research on tourism marketing and management: a review of the Australian and Chinese literature. Sino-Australia comparative study on tourism development. (pp. 77-110) edited by Jun Gao, Noel Scott, Roy Ballantyne and Peiyi Ding. Beijin, China: China Travel & Tourism Press. |
2010 Book Chapter Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategiesBlackman, Deborah and Ritchie, Brent W. (2010). Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategies. Safety and security in tourism: Recovery marketing after crises. (pp. 45-57) edited by Noel Scott, Eric Laws and Bruce Prideaux. Milton Park, Abingdon, Oxon ; New York: Routledge. |
2010 Book Chapter The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capitalArmstrong, E. Kate and Ritchie, Brent W. (2010). The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital. Safety and security in tourism : Recovery marketing after crises. (pp. 175-190) edited by Noel Scott, Eric Laws and Bruce Prideaux. Milton Park, Abingdon, Oxon ; New York: Routledge. |
2009 Book Chapter Conclusions and future directions for national capital tourismMaitland, Robert and Ritchie, Brent W. (2009). Conclusions and future directions for national capital tourism. City Tourism: National Capital Perspectives. (pp. 264-277) CABI Publishing. |
2009 Book Chapter Tourism crisis management, knowledge management and organisational learningBlackman, D. and Ritchie, B. W. (2009). Tourism crisis management, knowledge management and organisational learning. Beating the odds: Crisis management in the tourism industry. (pp. 53-73) edited by Christof Pforr and Peter Hosie. Farnham, U.K.: Ashgate Publishing. |
2009 Book Chapter City tourism: National capital perspectivesMaitland, R. and Ritchie, B. W. (2009). City tourism: National capital perspectives. City tourism: National capital perspectives. (pp. 14-26) edited by Robert Maitland and Brent Ritchie. Wallingford, UK: CABI Publishing. |