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2024

Book Chapter

Understanding intergroup conflict between residents and tourists: a social identity perspective

Chien, P. Monica, Ritchie, Brent W., Maruyama, Naho, Oguchi, Takashi and Kock, Florian (2024). Understanding intergroup conflict between residents and tourists: a social identity perspective. Research Handbook on Tourism, Complexity and Uncertainty. (pp. 8-26) Edward Elgar Publishing. doi: 10.4337/9781802203486.00010

Understanding intergroup conflict between residents and tourists: a social identity perspective

2024

Book Chapter

Collaborative structure and actions in tourism disaster management: The case of cyclone Marcia in Central Queensland, Australia

Jiang, Yawei and Ritchie, Brent W. (2024). Collaborative structure and actions in tourism disaster management: The case of cyclone Marcia in Central Queensland, Australia. Tourism, cyclones, hurricanes and flooding. (pp. 117-140) edited by C. Michael Hall and Girish Prayag. Bristol, United Kingdom: Channel View Publications. doi: 10.21832/9781845419486-011

Collaborative structure and actions in tourism disaster management: The case of cyclone Marcia in Central Queensland, Australia

2023

Book Chapter

Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers

Jiang, Yawei, Ritchie, Brent W. and Verreynne, Martie-Louise (2023). Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers. Knowledge management, organisational learning and sustainability in tourism. (pp. 77-102) edited by Aurora Martíınez-Martínez, Juan-Gabriel Cegarra-Navarro and Alexeis Garcia-Perez. London, United Kingdom: Routledge. doi: 10.4324/9781032626512-5

Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers

2023

Book Chapter

Crisis Management in Tourism

Ritchie, Brent W. (2023). Crisis Management in Tourism. Encyclopedia of Tourism. (pp. 1-3) Cham, Switzerland: Springer. doi: 10.1007/978-3-319-01669-6_40-2

Crisis Management in Tourism

2020

Book Chapter

Tourism performing arts development in China

Zheng, Danni, Ritchie, Brent W. and Benckendorff, Pierre (2020). Tourism performing arts development in China. Handbook on tourism and China. (pp. 250-265) edited by Songshan (Sam) Huang and Ganghua Chen. Cheltenham, Glos, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781788117531.00024

Tourism performing arts development in China

2019

Book Chapter

Crisis management and strategic implications

Jiang, Y., Scott, N. and Ritchie, B. W. (2019). Crisis management and strategic implications. Strategic management in tourism. (pp. 264-278) edited by L. Moutinho and A. Vargas-Sánchez. Wallingford, Oxfordshire, United Kingdom: CABI. doi: 10.1079/9781786390240.0264

Crisis management and strategic implications

2014

Book Chapter

Air travelers' carbon offsetting behavior: an experimental study

Choi, Andy S. and Ritchie, Brent W. (2014). Air travelers' carbon offsetting behavior: an experimental study. Tourists' behaviors and evaluations. (pp. 1-7) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1871-317320140000009001

Air travelers' carbon offsetting behavior: an experimental study

2014

Book Chapter

The development of new tourism networks to respond to and recover from the 2011 Christchurch Earthquake

Becken, Susanne, Scott, Noel and Ritchie, Brent (2014). The development of new tourism networks to respond to and recover from the 2011 Christchurch Earthquake. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 190-205) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International.

The development of new tourism networks to respond to and recover from the 2011 Christchurch Earthquake

2014

Book Chapter

Conclusions and future directions

Compiranon, Kom and Ritchie, Brent W. (2014). Conclusions and future directions. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 245-256) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International.

Conclusions and future directions

2014

Book Chapter

The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels

Wang, Jie and Ritchie, Brent W. (2014). The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 44-61) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. doi: 10.1079/9781780643250.0044

The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels

2014

Book Chapter

It can't happen to me: travel risk perceptions

Ritchie, Brent W., Chien, P. Monica and Watson, Bernadette (2014). It can't happen to me: travel risk perceptions. Tourists' behaviors and evaluations. (pp. 65-73) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1871-317320140000009008

It can't happen to me: travel risk perceptions

2014

Book Chapter

Tourism crises and disasters: moving the research agenda forward

Ritchie, Brent W., Mair, Judith and Walters, Gabrielle (2014). Tourism crises and disasters: moving the research agenda forward. Wiley-Blackwell companion to tourism. (pp. 611-622) Chichester, West Sussex, United Kingdom: John Wiley & Sons. doi: 10.1002/9781118474648.ch49

Tourism crises and disasters: moving the research agenda forward

2014

Book Chapter

Major themes and perspectives

Ritchie, Brent W. and Compiranon, Kom (2014). Major themes and perspectives. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 3-11) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International.

Major themes and perspectives

2013

Book Chapter

Risk management and ecotourism businesses

Ritchie, Brent W. and Reid, Sacha (2013). Risk management and ecotourism businesses. International handbook on ecotourism. (pp. 273-291) edited by Roy Ballantyne and Jan Packer. Cheltenham, United Kingdom: Edward Elgar.

Risk management and ecotourism businesses

2011

Book Chapter

A comparison of research on tourism marketing and management: a review of the Australian and Chinese literature

Scott, Noel, Ritchie, Brent, Wang, Chunlie and Gao, Jun (2011). A comparison of research on tourism marketing and management: a review of the Australian and Chinese literature. Sino-Australia comparative study on tourism development. (pp. 77-110) edited by Jun Gao, Noel Scott, Roy Ballantyne and Peiyi Ding. Beijin, China: China Travel & Tourism Press.

A comparison of research on tourism marketing and management: a review of the Australian and Chinese literature

2010

Book Chapter

Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategies

Blackman, Deborah and Ritchie, Brent W. (2010). Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategies. Safety and security in tourism: Recovery marketing after crises. (pp. 45-57) edited by Noel Scott, Eric Laws and Bruce Prideaux. Milton Park, Abingdon, Oxon ; New York: Routledge.

Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategies

2010

Book Chapter

The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital

Armstrong, E. Kate and Ritchie, Brent W. (2010). The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital. Safety and security in tourism : Recovery marketing after crises. (pp. 175-190) edited by Noel Scott, Eric Laws and Bruce Prideaux. Milton Park, Abingdon, Oxon ; New York: Routledge.

The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital

2009

Book Chapter

Conclusions and future directions for national capital tourism

Maitland, Robert and Ritchie, Brent W. (2009). Conclusions and future directions for national capital tourism. City Tourism: National Capital Perspectives. (pp. 264-277) CABI Publishing.

Conclusions and future directions for national capital tourism

2009

Book Chapter

Tourism crisis management, knowledge management and organisational learning

Blackman, D. and Ritchie, B. W. (2009). Tourism crisis management, knowledge management and organisational learning. Beating the odds: Crisis management in the tourism industry. (pp. 53-73) edited by Christof Pforr and Peter Hosie. Farnham, U.K.: Ashgate Publishing.

Tourism crisis management, knowledge management and organisational learning

2009

Book Chapter

City tourism: National capital perspectives

Maitland, R. and Ritchie, B. W. (2009). City tourism: National capital perspectives. City tourism: National capital perspectives. (pp. 14-26) edited by Robert Maitland and Brent Ritchie. Wallingford, UK: CABI Publishing.

City tourism: National capital perspectives