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2021

Journal Article

The "Narratives" fMRI dataset for evaluating models of naturalistic language comprehension

Nastase, Samuel A., Liu, Yun-Fei, Hillman, Hanna, Zadbood, Asieh, Hasenfratz, Liat, Keshavarzian, Neggin, Chen, Janice, Honey, Christopher J., Yeshurun, Yaara, Regev, Mor, Nguyen, Mai, Chang, Claire H. C., Baldassano, Christopher, Lositsky, Olga, Simony, Erez, Chow, Michael A., Leong, Yuan Chang, Brooks, Paula P., Micciche, Emily, Choe, Gina, Goldstein, Ariel, Vanderwal, Tamara, Halchenko, Yaroslav O., Norman, Kenneth A. and Hasson, Uri (2021). The "Narratives" fMRI dataset for evaluating models of naturalistic language comprehension. Scientific Data, 8 (1) 250, 1-22. doi: 10.1038/s41597-021-01033-3

The "Narratives" fMRI dataset for evaluating models of naturalistic language comprehension

2021

Journal Article

Robotic service quality - scale development and validation

Prentice, Catherine and Nguyen, Mai (2021). Robotic service quality - scale development and validation. Journal of Retailing and Consumer Services, 62 102661, 102661. doi: 10.1016/j.jretconser.2021.102661

Robotic service quality - scale development and validation

2021

Journal Article

Are atheist consumers less ethical? Investigating the role of religiosity and atheism on consumer ethics

Arli, Denni, Nguyen, Tuyet-Mai and Nham, Phong Tuan (2021). Are atheist consumers less ethical? Investigating the role of religiosity and atheism on consumer ethics. Journal of Consumer Marketing, 38 (5), 525-539. doi: 10.1108/jcm-04-2020-3755

Are atheist consumers less ethical? Investigating the role of religiosity and atheism on consumer ethics

2021

Journal Article

Masking, claiming and preventing innovation in cross-border B2B relationships: neo-colonial frameworks of power in global IT industry

Malik, Ashish, Mahadevan, Jasmin, Sharma, Piyush and Nguyen, Tuyet-Mai (2021). Masking, claiming and preventing innovation in cross-border B2B relationships: neo-colonial frameworks of power in global IT industry. Journal of Business Research, 132, 327-339. doi: 10.1016/j.jbusres.2021.04.044

Masking, claiming and preventing innovation in cross-border B2B relationships: neo-colonial frameworks of power in global IT industry

2021

Journal Article

A two‐wave cross‐lagged study on AI service quality: the moderating effects of the job level and job role

Nguyen, Tuyet‐Mai and Malik, Ashish (2021). A two‐wave cross‐lagged study on AI service quality: the moderating effects of the job level and job role. British Journal of Management, 33 (3) 1467-8551.12540, 1221-1237. doi: 10.1111/1467-8551.12540

A two‐wave cross‐lagged study on AI service quality: the moderating effects of the job level and job role

2021

Journal Article

The effect of AI quality on customer experience and brand relationship

Nguyen, Tuyet-Mai, Quach, Sara and Thaichon, Patamaporn (2021). The effect of AI quality on customer experience and brand relationship. Journal of Consumer Behaviour, 21 (3) cb.1974, 481-493. doi: 10.1002/cb.1974

The effect of AI quality on customer experience and brand relationship

2021

Journal Article

Relevant, or irrelevant, external factors in panic buying

Prentice, Catherine, Nguyen, Mai, Nandy, Purnima, Winardi, Michael Aswin, Chen, Ying, Le Monkhouse, Lien, Dominique-Ferreira, Sergio and Stantic, Bela (2021). Relevant, or irrelevant, external factors in panic buying. Journal of Retailing and Consumer Services, 61 102587, 102587. doi: 10.1016/j.jretconser.2021.102587

Relevant, or irrelevant, external factors in panic buying

2021

Journal Article

Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism

Nguyen, Tuyet-Mai, Siri, Nang Sarm and Malik, Ashish (2021). Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism. Journal of Knowledge Management, 26 (1), 70-87. doi: 10.1108/jkm-01-2021-0009

Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism

2021

Journal Article

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

Nguyen, Mai, Malik, Ashish and Sharma, Piyush (2021). How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers. Journal of Knowledge Management, 25 (7), 1811-1831. doi: 10.1108/jkm-08-2020-0649

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

2021

Journal Article

Four-dimensional model: a literature review in online organisational knowledge sharing

Nguyen, Tuyet-Mai (2021). Four-dimensional model: a literature review in online organisational knowledge sharing. VINE: The Journal of Information and Knowledge Management Systems, 51 (1), 109-138. doi: 10.1108/vjikms-05-2019-0077

Four-dimensional model: a literature review in online organisational knowledge sharing

2021

Journal Article

Online knowledge sharing capability of young employees: an empirical study

Nguyen, Tuyet-Mai and Fry, Marie-Louise (2021). Online knowledge sharing capability of young employees: an empirical study. Journal of Global Scholars of Marketing Science: Bridging Asia and the World, 32 (3), 1-19. doi: 10.1080/21639159.2020.1808849

Online knowledge sharing capability of young employees: an empirical study

2021

Journal Article

Four-dimensional model: a literature review on reasons behind lurking behavior

Nguyen, Tuyet-Mai (2021). Four-dimensional model: a literature review on reasons behind lurking behavior. VINE: The Journal of Information and Knowledge Management Systems, 51 (2), 302-317. doi: 10.1108/vjikms-10-2019-0168

Four-dimensional model: a literature review on reasons behind lurking behavior

2020

Journal Article

Reverse relationship between reward, knowledge sharing and performance

Nguyen, Tuyet-Mai and Prentice, Catherine (2020). Reverse relationship between reward, knowledge sharing and performance. Knowledge Management Research & Practice, 20 (4), 1-12. doi: 10.1080/14778238.2020.1821588

Reverse relationship between reward, knowledge sharing and performance

2020

Journal Article

Engaging and retaining customers with AI and employee service

Prentic, Catherine and Nguyen, Mai (2020). Engaging and retaining customers with AI and employee service. Journal of Retailing and Consumer Services, 56 102186, 102186. doi: 10.1016/j.jretconser.2020.102186

Engaging and retaining customers with AI and employee service

2020

Journal Article

A review of two psychological models in knowledge sharing: current trends and future agenda

Nguyen, Tuyet-Mai (2020). A review of two psychological models in knowledge sharing: current trends and future agenda. VINE: The Journal of Information and Knowledge Management Systems, 51 (4), 533-549. doi: 10.1108/vjikms-12-2019-0206

A review of two psychological models in knowledge sharing: current trends and future agenda

2020

Journal Article

Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation

Nguyen, Tuyet-Mai and Malik, Ashish (2020). Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation. Journal of Knowledge Management, 24 (6), 1241-1261. doi: 10.1108/jkm-12-2019-0742

Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation

2020

Journal Article

Knowledge sharing and innovation capability at both individual and organizational levels: an empirical study from Vietnam's telecommunication companies

Nham, Tuan Phong , Nguyen, Tuyet-Mai, Tran, Nam Hoai and Nguyen, Hao Anh (2020). Knowledge sharing and innovation capability at both individual and organizational levels: an empirical study from Vietnam's telecommunication companies. Management and Marketing-Challenges for the Knowledge Society, 15 (2), 275-301. doi: 10.2478/mmcks-2020-0017

Knowledge sharing and innovation capability at both individual and organizational levels: an empirical study from Vietnam's telecommunication companies

2020

Journal Article

Do extrinsic motivation and organisational culture additively strengthen intrinsic motivation in online knowledge sharing?: An empirical study

Nguyen, Tuyet-Mai (2020). Do extrinsic motivation and organisational culture additively strengthen intrinsic motivation in online knowledge sharing?: An empirical study. VINE: The Journal of Information and Knowledge Management Systems, 50 (1), 75-93. doi: 10.1108/vjikms-02-2019-0019

Do extrinsic motivation and organisational culture additively strengthen intrinsic motivation in online knowledge sharing?: An empirical study

2019

Journal Article

Online knowledge sharing in Vietnamese telecommunication companies: An integration of social psychology models

Nguyen, Tuyet-Mai, Dinh, Van Toan and Nham, Phong Tuan (2019). Online knowledge sharing in Vietnamese telecommunication companies: An integration of social psychology models. Knowledge Management and E-Learning-An International Journal, 11 (4), 497-521. doi: 10.34105/j.kmel.2019.11.026

Online knowledge sharing in Vietnamese telecommunication companies: An integration of social psychology models

2019

Journal Article

Motivation and knowledge sharing: a meta-analysis of main and moderating effects

Nguyen, Tuyet-Mai, Nham, Tuan Phong, Froese, Fabian Jintae and Malik, Ashish (2019). Motivation and knowledge sharing: a meta-analysis of main and moderating effects. Journal of Knowledge Management, 23 (5), 998-1016. doi: 10.1108/jkm-01-2019-0029

Motivation and knowledge sharing: a meta-analysis of main and moderating effects