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2020

Book Chapter

Scaffolding of interaction design education towards ethical design thinking

Loke, Lian and Matthews, Ben (2020). Scaffolding of interaction design education towards ethical design thinking. Design thinking in higher education: interdisciplinary encounters. (pp. 165-181) edited by Gavin Melles. Singapore: Springer Singapore. doi: 10.1007/978-981-15-5780-4_8

Scaffolding of interaction design education towards ethical design thinking

2018

Book Chapter

Innovation communication

Heinemann, Trine and Matthews, Ben (2018). Innovation communication. Handbuch sprache in organisationen. (pp. 45-64) edited by Stephan Habscheid, Andreas P. Müller, Britta Thörle and Antje Wilton. Boston, Massachusetts: De Gruyter Mouton. doi: 10.1515/9783110296235-003

Innovation communication

2015

Book Chapter

Concessions in audiology

Matthews, Ben and Heinemann, Trine (2015). Concessions in audiology. Producing and managing restricted activities: avoidance and withholding in institutional interaction. (pp. 337-367) edited by Fabienne H. C. Chevalier and John Moore. Amsterdam, The Netherlands: John Benjamins Publishing Company. doi: 10.1075/pbns.255

Concessions in audiology

2015

Book Chapter

Prototypes and prototyping in design research

Wensveen, Stephan and Matthews, Ben (2015). Prototypes and prototyping in design research. Routledge Companion to Design Research. (pp. 262-276) edited by Paul A. Rodgers and Joyce Yee. London, United Kingdom: Routledge.

Prototypes and prototyping in design research

2015

Book Chapter

Navigating the methodological mire: practical epistemology in design research

Matthews, Ben and Brereton, Margot (2015). Navigating the methodological mire: practical epistemology in design research. Routledge Companion to Design Research. (pp. 151-162) edited by Paul A. Rodgers and Joyce Yee. London, United Kingdom: Routledge.

Navigating the methodological mire: practical epistemology in design research

2014

Book Chapter

Designing assumptions

Matthews, Ben (2014). Designing assumptions. Software designers in action: a human-centric look at design work. (pp. 249-265) edited by André van der Hoek and Marian Petre. Boca Raton, FL, United States: CRC Press.

Designing assumptions

2014

Book Chapter

Trajectories of the object in interaction

Matthews, Ben (2014). Trajectories of the object in interaction. Interacting with Objects: Language, Materiality and Social Activity. (pp. 381-388) edited by Maurice Nevile, Pentti Haddington, Trine Heinemann and Mirka Rauniomaa. Amsterdam, Netherlands: John Benjamins Publishing. doi: 10.1075/z.186.17mat

Trajectories of the object in interaction

2013

Book Chapter

Conversation analysis and design

Matthews, Ben (2013). Conversation analysis and design. The encyclopedia of applied linguistics. (pp. 967-971) edited by Carol A. Chapelle. Oxford, United Kingdom: Wiley - Blackwell. doi: 10.1002/9781405198431.wbeal1306

Conversation analysis and design

2013

Book Chapter

Designing assumptions

Matthews, Ben (2013). Designing assumptions. Software designers in action: a human-centric look at design work. (pp. 247-263) edited by André van der Hoek and Marian Petre. Boca Raton, FL USA: CRC Press. doi: 10.1201/b15530

Designing assumptions

2012

Book Chapter

Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations

Heinemann, Trine, Matthews, Ben and Raudaskoski, Pirkko (2012). Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations. Hearing aids communication: Integrating social interaction, audiology and user centrered desighn to improve communication with hearing loss and hearing technologies. (pp. 113-124) edited by Maria Egbert and Arnulf Deppermann. Mannheim, Germany: Verlag für Gesprächsforschung.

Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations

2012

Book Chapter

User centered design: From understanding hearing loss and hearing technologies towards understanding interaction

Egbert, Maria and Matthews, Ben (2012). User centered design: From understanding hearing loss and hearing technologies towards understanding interaction. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. (pp. 48-55) edited by Maria Egbert and Arnulf Deppermann. Mannheim, Germany: Verlag für Gesprächsforschung.

User centered design: From understanding hearing loss and hearing technologies towards understanding interaction

2009

Book Chapter

Intersections of social order and brainstorming rules

Matthews, Ben (2009). Intersections of social order and brainstorming rules. About: designing: Analysing design meetings. (pp. 33-47) edited by Janet McDonnell and Peter Lloyd. Boca Raton: CRC Press.

Intersections of social order and brainstorming rules