2020 Book Chapter Scaffolding of interaction design education towards ethical design thinkingLoke, Lian and Matthews, Ben (2020). Scaffolding of interaction design education towards ethical design thinking. Design thinking in higher education: interdisciplinary encounters. (pp. 165-181) edited by Gavin Melles. Singapore: Springer Singapore. doi: 10.1007/978-981-15-5780-4_8 |
2018 Book Chapter Innovation communicationHeinemann, Trine and Matthews, Ben (2018). Innovation communication. Handbuch sprache in organisationen. (pp. 45-64) edited by Stephan Habscheid, Andreas P. Müller, Britta Thörle and Antje Wilton. Boston, Massachusetts: De Gruyter Mouton. doi: 10.1515/9783110296235-003 |
2015 Book Chapter Concessions in audiologyMatthews, Ben and Heinemann, Trine (2015). Concessions in audiology. Producing and managing restricted activities: avoidance and withholding in institutional interaction. (pp. 337-367) edited by Fabienne H. C. Chevalier and John Moore. Amsterdam, The Netherlands: John Benjamins Publishing Company. doi: 10.1075/pbns.255 |
2015 Book Chapter Prototypes and prototyping in design researchWensveen, Stephan and Matthews, Ben (2015). Prototypes and prototyping in design research. Routledge Companion to Design Research. (pp. 262-276) edited by Paul A. Rodgers and Joyce Yee. London, United Kingdom: Routledge. |
2015 Book Chapter Navigating the methodological mire: practical epistemology in design researchMatthews, Ben and Brereton, Margot (2015). Navigating the methodological mire: practical epistemology in design research. Routledge Companion to Design Research. (pp. 151-162) edited by Paul A. Rodgers and Joyce Yee. London, United Kingdom: Routledge. |
2014 Book Chapter Designing assumptionsMatthews, Ben (2014). Designing assumptions. Software designers in action: a human-centric look at design work. (pp. 249-265) edited by André van der Hoek and Marian Petre. Boca Raton, FL, United States: CRC Press. |
2014 Book Chapter Trajectories of the object in interactionMatthews, Ben (2014). Trajectories of the object in interaction. Interacting with Objects: Language, Materiality and Social Activity. (pp. 381-388) edited by Maurice Nevile, Pentti Haddington, Trine Heinemann and Mirka Rauniomaa. Amsterdam, Netherlands: John Benjamins Publishing. doi: 10.1075/z.186.17mat |
2013 Book Chapter Conversation analysis and designMatthews, Ben (2013). Conversation analysis and design. The encyclopedia of applied linguistics. (pp. 967-971) edited by Carol A. Chapelle. Oxford, United Kingdom: Wiley - Blackwell. doi: 10.1002/9781405198431.wbeal1306 |
2013 Book Chapter Designing assumptionsMatthews, Ben (2013). Designing assumptions. Software designers in action: a human-centric look at design work. (pp. 247-263) edited by André van der Hoek and Marian Petre. Boca Raton, FL USA: CRC Press. doi: 10.1201/b15530 |
2012 Book Chapter Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectationsHeinemann, Trine, Matthews, Ben and Raudaskoski, Pirkko (2012). Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations. Hearing aids communication: Integrating social interaction, audiology and user centrered desighn to improve communication with hearing loss and hearing technologies. (pp. 113-124) edited by Maria Egbert and Arnulf Deppermann. Mannheim, Germany: Verlag für Gesprächsforschung. |
2012 Book Chapter User centered design: From understanding hearing loss and hearing technologies towards understanding interactionEgbert, Maria and Matthews, Ben (2012). User centered design: From understanding hearing loss and hearing technologies towards understanding interaction. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. (pp. 48-55) edited by Maria Egbert and Arnulf Deppermann. Mannheim, Germany: Verlag für Gesprächsforschung. |
2009 Book Chapter Intersections of social order and brainstorming rulesMatthews, Ben (2009). Intersections of social order and brainstorming rules. About: designing: Analysing design meetings. (pp. 33-47) edited by Janet McDonnell and Peter Lloyd. Boca Raton: CRC Press. |