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2024 Journal Article Managing unintended consequences of algorithmic decision-making: the case of RobodebtRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta and Gregor, Shirley (2024). Managing unintended consequences of algorithmic decision-making: the case of Robodebt. Journal of Information Technology Teaching Cases, 14 (1), 165-171. doi: 10.1177/20438869231165538 |
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2023 Journal Article Unethical but not illegal! A critical look at two-sided disinformation platforms: justifications, critique, and a way forwardSoliman, Wael and Rinta-Kahila, Tapani (2023). Unethical but not illegal! A critical look at two-sided disinformation platforms: justifications, critique, and a way forward. Journal of Information Technology. doi: 10.1177/02683962231181145 |
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2023 Journal Article Getting trapped in technical debt: sociotechnical analysis of a legacy system’s replacementRinta-Kahila, Tapani, Penttinen, Esko and Lyytinen, Kalle (2023). Getting trapped in technical debt: sociotechnical analysis of a legacy system’s replacement. MIS Quarterly, 47 (1), 1-32. doi: 10.25300/misq/2022/16711 |
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2023 Journal Article The vicious circles of skill erosion: a case study of cognitive automationRinta-Kahila, Tapani, Penttinen, Esko, Salovaara, Antti, Soliman, Wael and Ruissalo, Joona (2023). The vicious circles of skill erosion: a case study of cognitive automation. Journal of the Association for Information Systems, 24 (5) 2, 1378-1412. doi: 10.17705/1jais.00829 |
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2021 Journal Article Algorithmic decision-making and system destructiveness: a case of automatic debt recoveryRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta and Gregor, Shirley (2021). Algorithmic decision-making and system destructiveness: a case of automatic debt recovery. European Journal of Information Systems, 31 (3), 1-26. doi: 10.1080/0960085X.2021.1960905 |
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2021 Journal Article Customer reactions to self-checkout discontinuanceRinta-Kahila, Tapani, Penttinen, Esko, Kumar, Ashish and Janakiraman, Ramkumar (2021). Customer reactions to self-checkout discontinuance. Journal of Retailing and Consumer Services, 61 102498, 102498. doi: 10.1016/j.jretconser.2021.102498 |
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2021 Journal Article Organizational transformation with intelligent automation: Case Nokia SoftwareRinta-Kahila, Tapani, Penttinen, Esko and Lyytinen, Kalle (2021). Organizational transformation with intelligent automation: Case Nokia Software. Journal of Information Technology Teaching Cases, 11 (2), 204388692095487-109. doi: 10.1177/2043886920954874 |
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2021 Journal Article Four flavours of customers: a dual-system perspective on self-service technology useRinta-Kahila, Tapani and Penttinen, Esko (2021). Four flavours of customers: a dual-system perspective on self-service technology use. Australasian Journal of Information Systems, 25, 1-27. doi: 10.3127/ajis.v25i0.2671 |
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2021 Journal Article Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systemsAsatiani, Aleksandre, Malo, Pekka, Nagbol, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2021). Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systems. Journal of the Association for Information Systems, 22 (2), 325-352. doi: 10.17705/1jais.00664 |
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2020 Journal Article Challenges of explaining the behavior of black-box AI systemsAsatiani, Aleksandre, Malo, Pekka, Nagb, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2020). Challenges of explaining the behavior of black-box AI systems. MIS Quarterly Executive, 19 (4), 259-278. doi: 10.17705/2msqe.00037 |
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2019 Journal Article Toward a refined conceptualization of IS discontinuance: reflection on the past and a way forwardSoliman, Wael and Rinta-Kahila, Tapani (2019). Toward a refined conceptualization of IS discontinuance: reflection on the past and a way forward. Information and Management, 57 (2) 103167, 103167. doi: 10.1016/j.im.2019.05.002 |
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2017 Journal Article Onboarding customer companies to electronic invoicing platform - developing a marketing and a partnering strategy for Tieto, an e-invoicing service providerPenttinen, Esko and Rinta-Kahila, Tapani (2017). Onboarding customer companies to electronic invoicing platform - developing a marketing and a partnering strategy for Tieto, an e-invoicing service provider. Journal of Information Technology Teaching Cases, 7 (1), 43-50. doi: 10.1057/s41266-016-0015-x |
