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2025

Conference Publication

The impact of AI on frontline service workers: a work design lens

Jooss, Stefan, Knight, Caroline, Worsteling, Asha, Rinta-Kahila, Tapani and Solnet, David (2025). The impact of AI on frontline service workers: a work design lens. 19th International Research Symposium on Service Excellence in Management, Rome, Italy, 3-6 June 2025.

The impact of AI on frontline service workers: a work design lens

2025

Conference Publication

Stuck in the Middle: A Case Study of Getting Caught between an Old and New Commercial-off-the-shelf System

Rannisto, Sonja, Penttinen, Esko and Rinta-Kahila, Tapani (2025). Stuck in the Middle: A Case Study of Getting Caught between an Old and New Commercial-off-the-shelf System. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2025.725

Stuck in the Middle: A Case Study of Getting Caught between an Old and New Commercial-off-the-shelf System

2025

Conference Publication

Introduction to the Minitrack on Smart and Sustainable Mobility Services and Ecosystems

Lindman, Juho, Tuunainen, Virpi and Rinta-Kahila, Tapani (2025). Introduction to the Minitrack on Smart and Sustainable Mobility Services and Ecosystems. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2025.209

Introduction to the Minitrack on Smart and Sustainable Mobility Services and Ecosystems

2024

Conference Publication

Redesigning Work for Artificial Intelligence in the Public Sector

Bidar, Reihaneh, Someh, Ida, Rinta-Kahila, Tapani, Williams, Katie, Indulska, Marta and Ryan, Ian (2024). Redesigning Work for Artificial Intelligence in the Public Sector. 84th Annual Meeting of the Academy of Management (AOM 2024), Chicago, IL United States, 9-13 August 2024. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2024.15848abstract

Redesigning Work for Artificial Intelligence in the Public Sector

2023

Conference Publication

An AI-enabled community safety service: stakeholder benefits and vulnerabilities

Pool, Javad, Smith, Natalie, Dodds, Hunter, Lockey, Steven, Curtis, Caitlin, Rinta-Kahila, Tapani and Gillespie, Nicole (2023). An AI-enabled community safety service: stakeholder benefits and vulnerabilities. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, 5 - 8 December 2023. Atlanta, GA, United States: Association for Information Systems.

An AI-enabled community safety service: stakeholder benefits and vulnerabilities

2023

Conference Publication

Building and sustaining communities in online labour platforms

Suvivuo, Sampsa, Rinta-Kahila, Tapani and Tuunainen, Virpi (2023). Building and sustaining communities in online labour platforms. European Conference on Information Systems, Kristiansand, Norway, 13-16 June 2023. New York, NY United States: Elsevier.

Building and sustaining communities in online labour platforms

2023

Conference Publication

Robotic process automation from the design-capital perspective - effects on technical debt and digital options

Ruha, Lauri, Rinta-Kahila, Tapani and Penttinen, Esko (2023). Robotic process automation from the design-capital perspective - effects on technical debt and digital options. 56th Annual Hawaii International Conference on System Sciences, Maui, HI, United States, 3-6 January 2023. Washington, DC, United States: IEEE Computer Society. doi: 10.24251/hicss.2023.664

Robotic process automation from the design-capital perspective - effects on technical debt and digital options

2023

Conference Publication

Building artifificial intelligence capability in the public sector

Rinta-Kahila, Tapani, Someh, Ida, Indulska, Marta and Ryan, Ian (2023). Building artifificial intelligence capability in the public sector. Australasian Conference on Information Systems, Wellington, New Zealand, 5-8 December 2023. Atlanta, GA, United States: Association for Information Systems.

Building artifificial intelligence capability in the public sector

2023

Conference Publication

A domino effect: interdependencies among different types of technical debt

Mäki, Netta, Penttinen, Esko and Rinta-Kahila, Tapani (2023). A domino effect: interdependencies among different types of technical debt. 56th Hawaii International Conference on System Sciences, Maui, HI, United States, 3-6 January 2023. Washington, DC, United States: IEEE Computer Society. doi: 10.24251/hicss.2023.722

A domino effect: interdependencies among different types of technical debt

2021

Conference Publication

Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?

Esko Penttinen, Tapani Rinta-Kahila and Jukka Sihvonen (2021). Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?. Hawaii International Conference on System Sciences, Maui, HI, United States, 4-8 January 2021. Honolulu, HI, United States: University of Hawai'i at Manoa.

Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?

2020

Conference Publication

How to enforce presenteeism with ICT while mitigating technostress – a case study

Luoma, Roni, Penttinen, Esko and Rinta-Kahila, Tapani (2020). How to enforce presenteeism with ICT while mitigating technostress – a case study. Hawaii International Conference on System Sciences , Maui, HI, United States, 7-10 January 2020. Maui, HI, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2020.749

How to enforce presenteeism with ICT while mitigating technostress – a case study

2019

Conference Publication

Why is your crowd abandoning you? Exploring crowdsourcing discontinuance through the lens of motivation theory

Soliman, Wael, Rinta-Kahila, Tapani and Kaikkonen, Joona (2019). Why is your crowd abandoning you? Exploring crowdsourcing discontinuance through the lens of motivation theory. Australasian Conference on Information Systems, Perth, WA, Australia, 8-11 December 2019. New York, United States: Association for Information Systems.

Why is your crowd abandoning you? Exploring crowdsourcing discontinuance through the lens of motivation theory

2019

Conference Publication

Implementation of automation as distributed cognition in knowledge work organizations: six recommendations for managers

Asatiani, Aleksandre, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2019). Implementation of automation as distributed cognition in knowledge work organizations: six recommendations for managers. 40th International Conference on Information Systems (ICIS 2019), Munich, Germany, 15-18 December 2019. Atlanta, GA USA: Association for Information Systems.

Implementation of automation as distributed cognition in knowledge work organizations: six recommendations for managers

2018

Conference Publication

How to check out?: an empirical exploration of customers’ different cognitive processes in retailing context

Rinta-Kahila, Tapani, Penttinen, Esko and Pääsky, Hans-Petteri (2018). How to check out?: an empirical exploration of customers’ different cognitive processes in retailing context. 51st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa Village, Big Island, HI, United States, 2-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.487

How to check out?: an empirical exploration of customers’ different cognitive processes in retailing context

2018

Conference Publication

Unethical but not illegal: uncovering the persuasive messages leveraged by providers of the “real” online social impressions

Soliman, Wael and Rinta-Kahila, Tapani (2018). Unethical but not illegal: uncovering the persuasive messages leveraged by providers of the “real” online social impressions. 26th European Conference on Information Systems (ECIS 2018), Portsmouth, United Kingdom, 23-28 June 2018. Association for Information Systems.

Unethical but not illegal: uncovering the persuasive messages leveraged by providers of the “real” online social impressions

2018

Conference Publication

Consequences of discontinuing knowledge work automation - surfacing of deskilling effects and methods of recovery

Rinta-Kahila, Tapani, Penttinen, Esko, Salovaara, Antti and Soliman, Wael (2018). Consequences of discontinuing knowledge work automation - surfacing of deskilling effects and methods of recovery. 51st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa Village, Big Island, HI, United States, 2-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.654

Consequences of discontinuing knowledge work automation - surfacing of deskilling effects and methods of recovery

2018

Conference Publication

Caught in between: how an organization became a prisoner of its legacy system after is change

Rinta-Kahila, Tapani (2018). Caught in between: how an organization became a prisoner of its legacy system after is change. 39th International Conference on Information Systems (ICIS 2018), San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.

Caught in between: how an organization became a prisoner of its legacy system after is change

2017

Conference Publication

Understanding crowdturfing: the different ethical logics behind the clandestine industry of deception

Rinta-Kahila, Tapani and Soliman, Wael (2017). Understanding crowdturfing: the different ethical logics behind the clandestine industry of deception. 25th European Conference on Information Systems (ECIS 2017), Guimaraes, Portugal, 5-10 June 2017. Association for Information Systems.

Understanding crowdturfing: the different ethical logics behind the clandestine industry of deception

2016

Conference Publication

Unfolding the types of organizational inertia in information systems adoption

Rinta-Kahila, Tapani, Penttinen, Esko and Nevalainen, Anssi (2016). Unfolding the types of organizational inertia in information systems adoption. 49th Hawaii International Conference on System Sciences (HICSS 2016), Koloa, Kauai, HI, United States, 5-8 January 2016. Los Alamitos, CA, United States: IEEE Computer Society. doi: 10.1109/hicss.2016.486

Unfolding the types of organizational inertia in information systems adoption

2014

Conference Publication

Triggering intention to use to actual use - empirical evidence from self-service checkout (SCO) systems

Penttinen, Esko, Kahila, Tapani-Rinta, Ronkko, Mikko and Saarinen, Timo (2014). Triggering intention to use to actual use - empirical evidence from self-service checkout (SCO) systems. 47th Annual Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, HI, United States, 06-09 January 2014. Washington, DC, United States: IEEE Computer Society. doi: 10.1109/hicss.2014.414

Triggering intention to use to actual use - empirical evidence from self-service checkout (SCO) systems