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2024

Book

Food AI: A game changer for Australia’s food and beverage sector

Janet R. McColl-Kennedy and Damian Hine eds. (2024). Food AI: A game changer for Australia’s food and beverage sector. Food AI White Paper, Brisbane, QLD, Australia: The University of Queensland, Australia's Food and Beverage Accelerator (FaBA). doi: 10.14264/f5f35d0

Food AI: A game changer for Australia’s food and beverage sector

2007

Book

Service quality enhancement: Identification, development and evaluation of tools for small to medium tourism industries

Butcher, K., Sparks, B., Pan, G. and McColl-Kennedy, J. R. (2007). Service quality enhancement: Identification, development and evaluation of tools for small to medium tourism industries. Griffith University: Cooperative Research Centre for Sustainable Tourism.

Service quality enhancement: Identification, development and evaluation of tools for small to medium tourism industries

2003

Book

Services marketing: A managerial approach

J. R. McColl-Kennedy ed. (2003). Services marketing: A managerial approach. Richmond, VIC Australia: John Wiley and Sons.

Services marketing: A managerial approach

2000

Book

Marketing: A strategic approach

McColl-Kennedy, J. R. and Kiel, G. C. (2000). Marketing: A strategic approach. Melbourne: Nelson Thomson Learning.

Marketing: A strategic approach

1999

Book

Module 5: The Customer's Mind Set

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 5: The Customer's Mind Set. Brisbane: The Univ. of Qld.

Module 5: The Customer's Mind Set

1999

Book

Marketing: A strategic approach

McColl-Kennedy, J. R. and Kiel, G. C. (1999). Marketing: A strategic approach. Melbourne, Victoria: Nelson ITP.

Marketing: A strategic approach

1999

Book

Module 7: Customer Focused Marketing

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 7: Customer Focused Marketing. Brisbane: The Univ. of Qld.

Module 7: Customer Focused Marketing

1999

Book

Module 4: Determinants of Customer Behaviour - The Customer

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 4: Determinants of Customer Behaviour - The Customer. Brisbane: The University of Queensland.

Module 4: Determinants of Customer Behaviour - The Customer

1999

Book

Module 3: Determinants of Customer Behaviour - The Market

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 3: Determinants of Customer Behaviour - The Market. Brisbane: The University of Queensland.

Module 3: Determinants of Customer Behaviour - The Market

1999

Book

Module 2: The Customer

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 2: The Customer. Brisbane: The University of Queensland.

Module 2: The Customer

1999

Book

Module 1: Introduction to Customer Behaviour

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 1: Introduction to Customer Behaviour. Brisbane: The University of Queensland.

Module 1: Introduction to Customer Behaviour

1999

Book

Module 6: Customer Decision Making

McColl-Kennedy, J. R., Summers, J., Johnson, M. and Frazer, L. (1999). Module 6: Customer Decision Making. Brisbane: The Univ. of Qld.

Module 6: Customer Decision Making

1994

Book

Marketing: Concepts and strategies (2nd edition)

McColl-Kennedy, J. R., Kiel, G.C., Lusch, R. F. and Lusch, V. N. (1994). Marketing: Concepts and strategies (2nd edition). Melbourne, Victoria: Nelson Thomson Learning.

Marketing: Concepts and strategies (2nd edition)

1992

Book

Marketing: Concepts and strategies

McColl-Kennedy, J. R., Kiel, G. C., Lusch, R. F. and Lusch, V. N. (1992). Marketing: Concepts and strategies. Melbourne, Victoria: Nelson Thomson Learning.

Marketing: Concepts and strategies

1988

Book

Living in the Australian city

Dale, Pat and McColl-Kennedy, Janet R. (1988). Living in the Australian city. Melbourne: Longman Cheshire.

Living in the Australian city

1985

Book

Australian marketing planning practices

Kiel, Geoffrey C., McVey, Phillip and McColl-Kennedy, Janet R. (1985). Australian marketing planning practices. St Lucia: Department of Management, The University of Queensland.

Australian marketing planning practices