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2022

Journal Article

Goal setting and health-related outcomes in chronic diseases: a systematic review and meta-analysis of the literature from 2000 to 2020

Tabaei-Aghdaei, Zahra, McColl-Kennedy, Janet R. and Coote, Leonard V. (2022). Goal setting and health-related outcomes in chronic diseases: a systematic review and meta-analysis of the literature from 2000 to 2020. Medical Care Research and Review, 80 (2), 1-20. doi: 10.1177/10775587221113228

Goal setting and health-related outcomes in chronic diseases: a systematic review and meta-analysis of the literature from 2000 to 2020

2021

Journal Article

Hierarchy of customer goals: conceptual framework and new insights

Tabaei Aghdaei, Zahra, McColl-Kennedy, Janet R. and Coote, Leonard V. (2021). Hierarchy of customer goals: conceptual framework and new insights. Journal of Service Management, 32 (5), 673-701. doi: 10.1108/josm-03-2020-0087

Hierarchy of customer goals: conceptual framework and new insights