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2007 Journal Article Interfirm behavior and goal alignment in relational exchangesStephen, A. T. and Coote, L. V. (2007). Interfirm behavior and goal alignment in relational exchanges. Journal of Business Research, 60 (4), 285-295. doi: 10.1016/j.jbusres.2006.10.022 |
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2007 Journal Article Self-service technology and the service encounterBeatson, A., Lee, N. and Coote, L. V. (2007). Self-service technology and the service encounter. Service Industries Journal, 27 (1), 75-89. doi: 10.1080/02642060601038700 |
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2006 Journal Article Determining customer satisfaction and commitment through self-service technology and personal service usageBeatson, A. T., Coote, L. V. and Rudd, J. M. (2006). Determining customer satisfaction and commitment through self-service technology and personal service usage. Journal of Marketing Management, 22 (7), 853-882. |
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2006 Journal Article Exploring the usefulness of a consumer activity index in the sponsorship-linked marketing contextAli,Czafrann, Cornwell, T. Bettina, Nguyen, Doan and Coote,Leonard (2006). Exploring the usefulness of a consumer activity index in the sponsorship-linked marketing context. International Journal of Sports Marketing and Sponsorship, 7 (2), 115-123. |
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2005 Journal Article Corporate sponsorship of a cause: the role of identification in purchase intentCornwell, T. Bettina and Coote, Leonard V. (2005). Corporate sponsorship of a cause: the role of identification in purchase intent. Journal of Business Research, 58 (3), 268-276. doi: 10.1016/S0148-2963(03)00135-8 |
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2005 Journal Article A study of organizational citizenship behaviors in a retail settingAckfeldt, Anna-Lena and Coote, Leonard V. (2005). A study of organizational citizenship behaviors in a retail setting. Journal of Business Research, 58 (2), 151-159. doi: 10.1016/S0148-2963(03)00110-3 |
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2004 Journal Article An investigation into the antecedents of goal congruence in retail-service settingsCoote, L. V., Price, E. and Ackfeldt, A. (2004). An investigation into the antecedents of goal congruence in retail-service settings. Journal of Services Marketing, 18 (7), 547-559. doi: 10.1108/08876040410561875 |
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2003 Journal Article An investigation into commitment in non-Western industrial marketing relationshipsCoote, L. V., Forrest, E. J. and Tam, T. W. (2003). An investigation into commitment in non-Western industrial marketing relationships. Industrial Marketing Management, 32 (7), 595-604. doi: 10.1016/S0019-8501(03)00017-8 |
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2002 Journal Article Technical and social bonds within business-to-business relationshipsPerry, C., Angele, C. and Coote, L. V. (2002). Technical and social bonds within business-to-business relationships. The Journal of Business and Industrial Marketing, 17 (1), 75-88. doi: 10.1108/08858620210415217 |
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2001 Journal Article An empirical investigation into entrepreneurship and organizational innovation-based competitive strategyWeerawardena, Jay and Coote, Leonard (2001). An empirical investigation into entrepreneurship and organizational innovation-based competitive strategy. Journal of Research in Marketing and Entrepreneurship, 3 (1), 51-70. doi: 10.1108/14715200180001477 |
