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2023 Conference Publication Integration intrapreneurship: implementing innovation in a public healthcare organizationMoss, Perrin, Hartley, Nicole and Russell, Trevor (2023). Integration intrapreneurship: implementing innovation in a public healthcare organization. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. Albuquerque, NM United States: ECHO Institute. |
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2023 Conference Publication Executive decision-making: piloting Project ECHO® to integrate care in QueenslandMoss, Perrin, Hartley, Nicole, Ziviani, Jenny, Newcomb, Dana and Russell, Trevor (2023). Executive decision-making: piloting Project ECHO® to integrate care in Queensland. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. Albuquerque, NM United States: ECHO Institute. |
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2023 Conference Publication Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi StudyMoss, Perrin, Hartley, Nicole, Newcomb, Dana and Russell, Trevor (2023). Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi Study. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. ECHO Institute. |
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2022 Conference Publication The effect of social media complaint management on the perceptions and behavioural intentions of virtually present others (VPOs)Tee, Yu Yhee, Hartley, Nicole, Brown, Mark and Wallin, Ann (2022). The effect of social media complaint management on the perceptions and behavioural intentions of virtually present others (VPOs). ANZMAC 2022, Perth, WA Australia, 5-7 December 2022. Perth, WA Australia: ANZMAC. |
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2022 Conference Publication Integration intrapreneurship: strategies and tactics to implement innovation in a public healthcare organisationMoss, Perrin, Hartley, Nicole and Russell, Trevor (2022). Integration intrapreneurship: strategies and tactics to implement innovation in a public healthcare organisation. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Conference Publication Measuring implementation success of a telementoring innovation: results from an international e-Delphi studyMoss, Perrin, Hartley, Nicole, Newcomb, Dana and Russell, Trevor (2022). Measuring implementation success of a telementoring innovation: results from an international e-Delphi study. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Conference Publication Executive Decision-Making: Piloting Project ECHO® to Integrate Care in QueenslandMoss, Perrin, Hartley, Nicole, Ziviani, Jenny, Newcomb, Dana and Russell, Trevor (2022). Executive Decision-Making: Piloting Project ECHO® to Integrate Care in Queensland. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Conference Publication Perceived risk triggers the effects of trace-back information on consumer trustLam, Tri, Heales, Jon and Hartley, Nicole (2022). Perceived risk triggers the effects of trace-back information on consumer trust. Twenty-eighth Americas Conference on Information Systems, Minneapolis, MN, United States, 10-14 August 2022. Atlanta, GA, United States: Association for Information Systems. |
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2022 Conference Publication The impact of taste on credence services: an abstractWong, Sabrina, Hartley, Nicole and Wallin, Ann (2022). The impact of taste on credence services: an abstract. 2021 AMS Virtual Annual Conference and World Marketing Congress, Virtual, 1-4 June 2021. Cham, Switzerland: Springer Nature. doi: 10.1007/978-3-030-95346-1_194 |
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2020 Conference Publication Social Service Robots: What do we Know and Where do we Go Next? An AbstractBerg, Daniela, Hartley, Nicole and Alkire, Linda (2020). Social Service Robots: What do we Know and Where do we Go Next? An Abstract. 2019 AMS World Marketing Congress (WMC), Edinburgh, Scotland, 9-12 July 2019. Cham, Switzerland: Springer. doi: 10.1007/978-3-030-42545-6_15 |
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2018 Conference Publication Information transparency matters in relation to consumer trust in food safetyLam, Tri, Heales, Jon, Hartley, Nicole and Hodkinson, Chris (2018). Information transparency matters in relation to consumer trust in food safety. Australasian Conference on Information Systems, Sydney, Australia, 3-5 December 2018. Sydney, Australia: ACIS2018.org. doi: 10.5130/acis2018.bh |
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2016 Conference Publication Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealthTheodoros, Deborah, Hill, Anne, Hartley, Nicole, Martin-Khan, Melinda, Bird, Dominique, Russell, Trevor, Goodenough, Belinda and Gillespie, Nicole (2016). Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth. Successes and Failures in Telehealth - 7th Annual Meeting of the Australasian Telehealth Society, Auckland, New Zealand, 31 October - 3 November 2016. |
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2011 Conference Publication An exploration of motives for attending Australian eco-tourism locations and their influence on future intentionsHartley, Nicole and Harrison, Paul (2011). An exploration of motives for attending Australian eco-tourism locations and their influence on future intentions. EMAC 2011 Conference, Ljubljana, 24-27 May 2011. |
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2010 Conference Publication Customer service excellence : A multi-skilled domainHartley, Nicole (2010). Customer service excellence : A multi-skilled domain. AMA SERVSIG 2010, Porto, Portugal, 17-19 June 2010. |
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2009 Conference Publication An exploration of motives for attending Australian ecotourism locations and their influence on future intentionsHartley, Nicole and Harrison, Paul (2009). An exploration of motives for attending Australian ecotourism locations and their influence on future intentions. Australian and New Zealand Marketing Academy Conference (ANZMAC, 2009), Melbourne, Australia, 30 November-2 December 2009. Canning Bridge, WA, Australia: Australian & New Zealand Marketing Academy (ANZMAC). |
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2007 Conference Publication Don't rain on my parade: Barriers to ecological tourismHartley, Nicole and Harrison, Paul (2007). Don't rain on my parade: Barriers to ecological tourism. Australian and New Zealand Marketing Academy Conference (ANZMAC, 2007), Dunedin, New Zealand, 3-5 December 2007. Dunedin, New Zealand: Australian and New Zealand Marketing Academy (ANZMAC). |
