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2024 Journal Article Project ECHO®: a global cross-sectional examination of implementation successMoss, Perrin, Hartley, Nicole and Russell, Trevor (2024). Project ECHO®: a global cross-sectional examination of implementation success. BMC Health Services Research, 24 (1) 583, 583. doi: 10.1186/s12913-024-10920-5 |
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2024 Journal Article The corporate digital responsibility (CDR) calculus: How and why organizations reconcile digital and ethical trade-offs for growthHartley, Nicole, Kunz, Werner and Tarbit, James (2024). The corporate digital responsibility (CDR) calculus: How and why organizations reconcile digital and ethical trade-offs for growth. Organizational Dynamics, 53 (2) 101056, 101056. doi: 10.1016/j.orgdyn.2024.101056 |
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2024 Journal Article The impacts of traceability systems on consumer trustLam, Tri, Heales, Jon and Hartley, Nicole (2024). The impacts of traceability systems on consumer trust. Journal of Computer Information Systems. doi: 10.1080/08874417.2024.2316651 |
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2023 Journal Article The role of positive online reviews in risk-based consumer behaviours: an information processing perspectiveLam, Tri, Heales, Jon and Hartley, Nicole (2023). The role of positive online reviews in risk-based consumer behaviours: an information processing perspective. Aslib Journal of Information Management. doi: 10.1108/AJIM-03-2023-0102 |
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2023 Conference Publication Integration intrapreneurship: implementing innovation in a public healthcare organizationMoss, Perrin, Hartley, Nicole and Russell, Trevor (2023). Integration intrapreneurship: implementing innovation in a public healthcare organization. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. Albuquerque, NM United States: ECHO Institute. |
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2023 Conference Publication Executive decision-making: piloting Project ECHO® to integrate care in QueenslandMoss, Perrin, Hartley, Nicole, Ziviani, Jenny, Newcomb, Dana and Russell, Trevor (2023). Executive decision-making: piloting Project ECHO® to integrate care in Queensland. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. Albuquerque, NM United States: ECHO Institute. |
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2023 Conference Publication Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi StudyMoss, Perrin, Hartley, Nicole, Newcomb, Dana and Russell, Trevor (2023). Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi Study. MetaECHO Global Conference, Albuquerque, NM United States, 18-21 September 2023. ECHO Institute. |
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2023 Journal Article “The secret” to success? The psychology of belief in manifestationDixon, Lucas J., Hornsey, Matthew J. and Hartley, Nicole (2023). “The secret” to success? The psychology of belief in manifestation. Personality and Social Psychology Bulletin, 51 (1), 1461672231181162-65. doi: 10.1177/01461672231181162 |
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2023 Journal Article Staff perspectives on the key elements to successful rapid uptake of telerehabilitation in medium‐sized public hospital physiotherapy departmentsRoss, Megan H., Nelson, Mark, Parravicini, Vicki, Weight, Matthew, Tyrrell, Ryan, Hartley, Nicole and Russell, Trevor (2023). Staff perspectives on the key elements to successful rapid uptake of telerehabilitation in medium‐sized public hospital physiotherapy departments. Physiotherapy Research International, 28 (3) e1991, e1991. doi: 10.1002/pri.1991 |
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2023 Other Outputs Digital Service Transformation: Pathways to human and economic wellbeing: White paperAndreassen, Tor W., Archibald, Gordon, Beekhuyzen, Jenine, Bongiovanni, Ivano, Brea, Edgar, Breidbach, Christoph, Burchill, Keith, Burgers, Henri, Cao, Selina, Coote, Len, Coram, Brendan, Cunningham, Claire, Feast, George, Field, Mitch, Ford, Jerad, Fouche, Leon, Gain, Alexandria, Gooding, Glen, Goyeneche Ramirez, David, Green, Teegan, Gschwind, Daniel, Hall, Thomas, Hartley, Nicole, Heinz, Daniel, Hine, Damian, Indulska, Marta, Kapernick, Brett, Kastelle, Tim, Ko, Ryan ... Zhang, Wenlu (2023). Digital Service Transformation: Pathways to human and economic wellbeing: White paper. Brisbane, QLD, Australia: The University of Queensland. doi: 10.14264/aed4918 |
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2023 Journal Article The psychology of attraction to multi‐level marketingDixon, Lucas J., Hornsey, Matthew J., Hartley, Nicole, Chapman, Cassandra M. and Brienza, Justin P. (2023). The psychology of attraction to multi‐level marketing. Journal of Consumer Affairs, 57 (3), 1213-1235. doi: 10.1111/joca.12526 |
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2023 Book Chapter Corporate digital responsibility (CDR) in servicesTarbit, James, Hartley, Nicole, Kunz, Werner and Wirtz, Jochen (2023). Corporate digital responsibility (CDR) in services. Elgar encyclopedia of services. (pp. 158-162) edited by Camal Gallouj, Faïz Gallouj, Luis Rubalcaba and Marie-Christine Monnoyer. Cheltenham, Glo, United Kingdom: Edward Elgar Publishing. |
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2022 Conference Publication The effect of social media complaint management on the perceptions and behavioural intentions of virtually present others (VPOs)Tee, Yu Yhee, Hartley, Nicole, Brown, Mark and Wallin, Ann (2022). The effect of social media complaint management on the perceptions and behavioural intentions of virtually present others (VPOs). ANZMAC 2022, Perth, WA Australia, 5-7 December 2022. Perth, WA Australia: ANZMAC. |
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2022 Conference Publication Integration intrapreneurship: strategies and tactics to implement innovation in a public healthcare organisationMoss, Perrin, Hartley, Nicole and Russell, Trevor (2022). Integration intrapreneurship: strategies and tactics to implement innovation in a public healthcare organisation. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Conference Publication Measuring implementation success of a telementoring innovation: results from an international e-Delphi studyMoss, Perrin, Hartley, Nicole, Newcomb, Dana and Russell, Trevor (2022). Measuring implementation success of a telementoring innovation: results from an international e-Delphi study. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Conference Publication Executive Decision-Making: Piloting Project ECHO® to Integrate Care in QueenslandMoss, Perrin, Hartley, Nicole, Ziviani, Jenny, Newcomb, Dana and Russell, Trevor (2022). Executive Decision-Making: Piloting Project ECHO® to Integrate Care in Queensland. 22nd Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society. |
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2022 Journal Article Corporate digital responsibility in service firms and their ecosystemsWirtz, Jochen, Kunz, Werner H., Hartley, Nicole and Tarbit, James (2022). Corporate digital responsibility in service firms and their ecosystems. Journal of Service Research, 26 (2) 10946705221130467, 173-190. doi: 10.1177/10946705221130467 |
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2022 Journal Article Integration intrapreneurship: implementing innovation in a public healthcare organizationMoss, Perrin, Hartley, Nicole and Russell, Trevor (2022). Integration intrapreneurship: implementing innovation in a public healthcare organization. Journal of Innovation and Entrepreneurship, 11 (1) 50, 1-23. doi: 10.1186/s13731-022-00248-x |
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2022 Journal Article Exoskeletons at your service: a multi-disciplinary structured literature reviewTarbit, James, Hartley, Nicole and Previte, Josephine (2022). Exoskeletons at your service: a multi-disciplinary structured literature review. Journal of Services Marketing, 37 (3), 313-339. doi: 10.1108/jsm-02-2022-0045 |
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2022 Journal Article Measuring the success of a Project ECHO implementation: results from an international e-Delphi studyMoss, Perrin, Hartley, Nicole, Newcomb, Dana and Russell, Trevor (2022). Measuring the success of a Project ECHO implementation: results from an international e-Delphi study. Global Implementation Research and Applications, 2 (3), 179-194. doi: 10.1007/s43477-022-00050-7 |
