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2019

Journal Article

Implementation factors are neglected in research investigating telehealth delivery of allied health services to rural children: A scoping review

Campbell, Jessica, Theodoros, Deborah, Hartley, Nicole, Russell, Trevor and Gillespie, Nicole (2019). Implementation factors are neglected in research investigating telehealth delivery of allied health services to rural children: A scoping review. Journal of Telemedicine and Telecare, 26 (10), 1357633X19856472-606. doi: 10.1177/1357633x19856472

Implementation factors are neglected in research investigating telehealth delivery of allied health services to rural children: A scoping review

2019

Journal Article

The differential effects of separated vs. unseparated services The roles of performance risk and regulatory focus

Keh, Hean Tat, Hartley, Nicole and Wang, Di (2019). The differential effects of separated vs. unseparated services The roles of performance risk and regulatory focus. Journal of Service Theory and Practice, 29 (1), 93-118. doi: 10.1108/JSTP-04-2018-0097

The differential effects of separated vs. unseparated services The roles of performance risk and regulatory focus

2018

Journal Article

The Threat of Terrorism and Tourist Choice Behavior

Walters, Gabrielle, Wallin, Ann and Hartley, Nicole (2018). The Threat of Terrorism and Tourist Choice Behavior. Journal of Travel Research, 58 (3), 004728751875550-382. doi: 10.1177/0047287518755503

The Threat of Terrorism and Tourist Choice Behavior

2018

Journal Article

Service work in 2050: toward a work ecosystems perspective

Subramony, Mahesh, Solnet, David, Groth, Markus, Yagil, Dana, Hartley, Nicole, Beomcheol Kim, Peter and Golubovskaya, Maria (2018). Service work in 2050: toward a work ecosystems perspective. Journal of Service Management, 29 (5), 956-974. doi: 10.1108/JOSM-05-2018-0131

Service work in 2050: toward a work ecosystems perspective

2018

Conference Publication

Information transparency matters in relation to consumer trust in food safety

Lam, Tri, Heales, Jon, Hartley, Nicole and Hodkinson, Chris (2018). Information transparency matters in relation to consumer trust in food safety. Australasian Conference on Information Systems, Sydney, Australia, 3-5 December 2018. Sydney, Australia: ACIS2018.org. doi: 10.5130/acis2018.bh

Information transparency matters in relation to consumer trust in food safety

2017

Journal Article

Consumer construal of separation in virtual services

Hartley, Nicole and Green, Teegan (2017). Consumer construal of separation in virtual services. Journal of Service Theory and Practice, 27 (2), 358-383. doi: 10.1108/JSTP-05-2015-0118

Consumer construal of separation in virtual services

2017

Journal Article

Behavioural effects of nonconscious mimicry and social intentions

Wong, Sabrina Pei-Han, Hartley, Nicole and Tombs, Alastair (2017). Behavioural effects of nonconscious mimicry and social intentions. Australasian Marketing Journal, 25 (1), 26-37. doi: 10.1016/j.ausmj.2017.01.001

Behavioural effects of nonconscious mimicry and social intentions

2017

Journal Article

Guest editorial: Sustainability, institutions and internationalization in emerging markets: role of sustainable innovation for sustainable world development

Arora, Anshu Saxena and Hartley, Nicole (2017). Guest editorial: Sustainability, institutions and internationalization in emerging markets: role of sustainable innovation for sustainable world development. International Journal of Emerging Markets, 12 (1), 2-7. doi: 10.1108/IJoEM-01-2016-0020

Guest editorial: Sustainability, institutions and internationalization in emerging markets: role of sustainable innovation for sustainable world development

2016

Journal Article

Service provider’s experiences of service separation: the case of telehealth

Green, Teegan, Hartley, Nicole and Gillespie, Nicole (2016). Service provider’s experiences of service separation: the case of telehealth. Journal of Service Research, 19 (4), 477-494. doi: 10.1177/1094670516666674

Service provider’s experiences of service separation: the case of telehealth

2016

Journal Article

The emotion of interest and its relevance to consumer psychology and behaviour

Sung, Billy, Vanman, Eric J., Hartley, Nicole and Phau, Ian (2016). The emotion of interest and its relevance to consumer psychology and behaviour. Australasian Marketing Journal, 24 (4), 337-343. doi: 10.1016/j.ausmj.2016.11.005

The emotion of interest and its relevance to consumer psychology and behaviour

2016

Journal Article

How can the word "NEW" evoke consumers' experiences of novelty and interest?

Sung, Billy, Hartley, Nicole, Vanman, Eric and Phau, Ian (2016). How can the word "NEW" evoke consumers' experiences of novelty and interest?. Journal of Retailing and Consumer Services, 31, 166-173. doi: 10.1016/j.jretconser.2016.02.010

How can the word "NEW" evoke consumers' experiences of novelty and interest?

2016

Book

Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth

Theodoros, D., Hill, A., Hartley, N., Martin-Khan, M., Bird, D., Russell, T., Goodenough, B. and Gillespie, N. (2016). Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth. Brisbane, QLD, Australia: The University of Queensland, Centre for Research Excellence in Telehealth.

Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth

2016

Conference Publication

Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth

Theodoros, Deborah, Hill, Anne, Hartley, Nicole, Martin-Khan, Melinda, Bird, Dominique, Russell, Trevor, Goodenough, Belinda and Gillespie, Nicole (2016). Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth. Successes and Failures in Telehealth - 7th Annual Meeting of the Australasian Telehealth Society, Auckland, New Zealand, 31 October - 3 November 2016.

Innovation to implementation for telehealth (i2i4Telehealth). A practical guide for knowledge translation in telehealth

2015

Journal Article

Exploring the predictors of home telehealth uptake by elderly Australian healthcare consumers

Russell, T. G., Gillespie, N., Hartley, N., Theodoros, D., Hill, A. and Gray, L. C. (2015). Exploring the predictors of home telehealth uptake by elderly Australian healthcare consumers. Journal of Telemedicine and Telecare, 21 (8), 485-489. doi: 10.1177/1357633X15606264

Exploring the predictors of home telehealth uptake by elderly Australian healthcare consumers

2015

Journal Article

Using graph theory to value paying and nonpaying customers in a social network: Linking customer lifetime value to word-of-mouth social value

Green, Teegan Courtney Clare and Hartley, Nicole (2015). Using graph theory to value paying and nonpaying customers in a social network: Linking customer lifetime value to word-of-mouth social value. Journal of Relationship Marketing, 14 (4), 301-320. doi: 10.1080/15332667.2015.1095008

Using graph theory to value paying and nonpaying customers in a social network: Linking customer lifetime value to word-of-mouth social value

2015

Journal Article

Assessing the value of real-life brands in Virtual Worlds

Barnes, Stuart J., Mattson, Jan and Hartley, Nicole (2015). Assessing the value of real-life brands in Virtual Worlds. Technological Forecasting and Social Change, 92, 12-24. doi: 10.1016/j.techfore.2014.10.017

Assessing the value of real-life brands in Virtual Worlds

2014

Journal Article

Consumer social identity: cool and single or caring and attached

Truong, Nguyen (Natalie), Nguyen, Doan and Hartley, Nicole (2014). Consumer social identity: cool and single or caring and attached. Journal of Strategic Marketing, 23 (1), 33-48. doi: 10.1080/0965254X.2014.914066

Consumer social identity: cool and single or caring and attached

2011

Journal Article

Pro bono service sheds new light into commercial friendship

Stewart, Arnold L., Doan, Nguyen T. and Hartley, Nicole (2011). Pro bono service sheds new light into commercial friendship. Journal of Strategic Marketing, 19 (4), 381-394. doi: 10.1080/0965254X.2011.586717

Pro bono service sheds new light into commercial friendship

2011

Conference Publication

An exploration of motives for attending Australian eco-tourism locations and their influence on future intentions

Hartley, Nicole and Harrison, Paul (2011). An exploration of motives for attending Australian eco-tourism locations and their influence on future intentions. EMAC 2011 Conference, Ljubljana, 24-27 May 2011.

An exploration of motives for attending Australian eco-tourism locations and their influence on future intentions

2010

Journal Article

Feathers in the nest: Establishing a supportive environment for women researchers

Hartley, Nicole and Dobele, Angela (2010). Feathers in the nest: Establishing a supportive environment for women researchers. Formamente, 1-2 (1), 113-133.

Feathers in the nest: Establishing a supportive environment for women researchers