SafeZone app
UQ SafeZone is a free smartphone app that connects staff and students with Security and emergency services during first-aid or emergency situations on UQ campuses and sites.
The support is available 24 hours a day, 7 days a week.
To use UQ SafeZone, you’ll need internet access on your mobile device.
How SafeZone works
UQ SafeZone lets you quickly contact Security and share your location in an emergency. You can:
- make emergency calls
- request first-aid assistance
- ask for general help if you’re lost or locked out of a room
- report suspicious or dangerous activities.
The app sends your location to Security so they can respond immediately.
You can also use SafeZone to:
- track the safety bus, Long Pocket shuttle or intercampus bus in real time
- receive campus notifications
- use the ‘working alone’ safety feature
- access wellbeing support, including services like Lifeline
- report sexual misconduct.
The app works even when you're off campus, with the call directed to 000 (emergency services).
Watch the video
Download and register
Download UQ SafeZone from the Apple App Store or Google Play Store.
Once installed, follow the sign-up steps and register for the UQ campus or site you attend.
Update your phone settings
When installing the app, you’ll be prompted to adjust some phone settings.
- Location services must be turned on for the app to work.
- SafeZone only uses your location when you press the Alert or Check-In buttons.
- It’s designed to minimise battery use and protect your privacy.
Read the SafeZone privacy policy for more details.
Check where the app works
UQ SafeZone only works in specific areas across UQ campuses and sites, use the app to find locations. If you’re within a covered area, Security can respond to your alert.
Outside these areas, the app will prompt you to call 000 in an emergency.