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1995 Conference Publication Revised personal involvement for services' proceedingsMcColl-Kennedy, J. R., Fetter, R. and Dahringer, L. D. (1995). Revised personal involvement for services' proceedings. 7th Bi-annual World Marketing Congress of the Academy of Marketing Science, Melbourne, Australia, 6-10 July, 1995. Melbourne: Monash University. |
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1992 Conference Publication Travel patterns of the over 50s: Practical implicationsCamden, D. and McColl-Kennedy, J. R. (1992). Travel patterns of the over 50s: Practical implications. E.S.O.M.A.R., Amsterdam, The Netherlands, 1992. Amsterdam Netherlands: ESOMAR. |
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1992 Conference Publication Consumer involvement in services: A process oriented modelMcColl-Kennedy, Janet R., Dahringer, Lee D. and Yau, Oliver H. M. (1992). Consumer involvement in services: A process oriented model. Australasian Marketing Educators Conference, Perth, 4-6 February, 1992. Perth: Australasian Marketing Educators Conference. |
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1992 Conference Publication A model of the determinants of perceived service quality and satisfaction: A preliminary studySookbang, N., Yau, O. H. M. and McColl-Kennedy, J. R. (1992). A model of the determinants of perceived service quality and satisfaction: A preliminary study. Academy of International Business, Southeast Asia Regional Conference (AIBSEAR), Brisbane, Australia, 21-24 June, 1992. Toowomba, Queensland: University of Southern Queensland Press. |
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1991 Conference Publication Superannuation and women: An untapped marketing: Preliminary findingsMcColl-Kennedy, J. R. and Winocur, S. (1991). Superannuation and women: An untapped marketing: Preliminary findings. Australasian Marketing Educators Conference, Adelaide, 6-8 February, 1991. Adelaide: University of South Australia. |
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1990 Conference Publication Retailing and the mature consumerEdwards, F. and McColl-Kennedy, J. R. (1990). Retailing and the mature consumer. Australasian Marketing Educators Conference (2nd : 1990 : South Australian Institute of Technology), Adelaide, Australia, 7-9 February, 1990. Adelaide: South Australian Institute of Technology. |
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1989 Conference Publication Marketing of services to the mature consumers: An Australian and United States comparison, a preliminary modelMcColl-Kennedy, J. R., Yau, O. H. M. and Dahringer, L. D. (1989). Marketing of services to the mature consumers: An Australian and United States comparison, a preliminary model. Australian and New Zealand Academy of Management Conference, Auckland, New Zealand, 4-6 December, 1989. Auckland, New Zealand: Australian and New Zealand Academy of Management. |
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1989 Conference Publication House structure, household social characteristics, applicance ownership and electricity consumption: Elderly Australian consumersYau, Oliver H. M. and McColl-Kennedy, Janet R. (1989). House structure, household social characteristics, applicance ownership and electricity consumption: Elderly Australian consumers. 2nd International Conference on Comparative Management, Kaohsiung, Taiwan, 4-6 June, 1989. Kaohsiung, Taiwan: International Conference on Comparative Management. |
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1988 Conference Publication Causal modelling of household electricity consumptionMcColl-Kennedy, Janet R. and Yau, Oliver H. M. (1988). Causal modelling of household electricity consumption. Inaugural National Conference of Marketing Educators, Brisbane, Australia, 1-2 September, 1988. Brisbane, Australia: Griffith University, Nathan Campus. |
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1988 Conference Publication Consumer trends in AustraliaYau, Oliver H. M. and McColl-Kennedy, Janet R. (1988). Consumer trends in Australia. Academy of International Business, Southeast Asia Regional Conference (AIBSEAR), Bangkok, Thailand, 23-25 June, 1988. Bangkok: Academy of International Business, Southeast Asia Regional Conference. |
