
Overview
Background
I am a senior researcher with cross-disciplinary expertise in health economics, pharmacy practice, and virtual health solutions. I am passionate about optimising healthcare outcomes by developing economically sustainable services that use technology and artificial intelligence to empower patients. My work explores the economic efficiency of implementing either virtual health or advanced-scope clinician initiatives within the Australian health system to improve patient care.
I am also a clinical pharmacist with more than a decade of experience in patient care and clinician training. I am a health economist at the UQ Centre for Online Health, and I lead the research work in the Pharmacy Department at the Princess Alexandra Hospital in Brisbane.
Availability
- Dr Centaine Snoswell is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Pharmacy, The University of Queensland
- Masters (Coursework) of Public Health, The University of Queensland
- Doctor of Philosophy, The University of Queensland
- Graduate Certificate in Economics, University of New England Australia
Research impacts
I am nationally and internationally recognised for my research work in pharmacy practice, telehealth, and smoking cessation. My work in these areas have been cited in policy documents from the UN OECD, the EU, The US Congress, the UK Government, RVM (German national telehealth policy), RAND Corporation, Memorial Sloan Kettering Centre and the Netherlands National Institute for Public Health. Selected specific examples include:
• Telehealth (58+ articles): I am the leading Australian health economist in the areas of telehealth and virtual health care. My extensive work in this space resulted in the Australian Productivity Commissioner reaching out to me in 2023 to support their telehealth commission and their review of funding. Similarly, in 2020 I led a consultancy for the Australian Primary Healthcare Commission where we wrote a report characterising the current state of telehealth and outlining suggestions for the primary care 10 year plan. In 2020 I created a public facing webpage to track telehealth MBS uptake in Australia during the COVID pandemic which is still live and continues to receive hundreds of views per month, and has resulted in five+ academic publications (including a Viewpoint article in JAMA) and 40+ grey literature citations.
• Pharmacy Practice (32+ articles): My pharmacy research has resulted in Queensland Health investing over $3M AUD to create 20 permanent advanced scope positions, including a full-time smoking cessation pharmacist for Metro North in Brisbane. These health service evaluations are published in international peer-reviewed journals, serving as roadmaps for other domestic and international health services. My research also resulted in legislative changes to the 2021 QLD Medicines and Poisons Regulations, and has enabled over 6,200 advanced scope pharmacist inpatient interactions, and 13,800 outpatient interactions since commencement. In recognition of my expertise, I was one of the nationally recognized experts invited to contribute to the Sustainability themes in the 2024 AdPhA Pharmacy Forecast Australia report.
• Smoking Cessation (6+ articles): My research in hospital-based pharmacist-led smoking cessation breif interventions has demonstrated the effectiveness of pharmacists within this advanced scope role, and resulted in implementation of pharmacists into this role in Queensland. Between 2020-2023 I was part of a selected team of world experts led by Prof Gartner and Dr Puljevic that collated evidence for the World Health Organisation WHO clinical treatment guideline for tobacco cessation in adults, contributing primarily to the evidence regarding text messaging programs (i.e. asynchronous telehealth).
Works
Search Professor Centaine Snoswell’s works on UQ eSpace
2025
Journal Article
‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups
Kelly, Jaimon T., Taylor, Monica L., Gallegos‐Rejas, Victor M., Pager, Susan, Catapan, Soraia de Camargo, Lucas, Karen, Bogicevic, Angel, Smith, Anthony C., Snoswell, Centaine, Haydon, Helen M. and Thomas, Emma E. (2025). ‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups. Health Expectations, 28 (2) e70232, 1-8. doi: 10.1111/hex.70232
2025
Journal Article
Smoking cessation support preferences among people released from smoke-free prisons in Queensland, Australia
Heit, Kate, Snoswell, Centaine L., Holland, Alice, Kinner, Stuart Alistair, Coomber, Ross, de Andrade, Dominique and Puljević, Cheneal (2025). Smoking cessation support preferences among people released from smoke-free prisons in Queensland, Australia. International Journal of Prisoner Health, ahead-of-print (ahead-of-print). doi: 10.1108/ijoph-11-2023-0075
2025
Journal Article
Telehealth-facilitated palliative care enables more people to die at home: An analysis of clinical outcomes and service activity data
Haydon, Helen M., Lotfaliany, Mojtaba, Broadbent, Andrew, Snoswell, Centaine L., Smith, Anthony C., Brydon, Julie-Ann, Caffery, Liam J. and Thomas, Emma E. (2025). Telehealth-facilitated palliative care enables more people to die at home: An analysis of clinical outcomes and service activity data. BMC Palliative Care, 24 (1) 22, 1-8. doi: 10.1186/s12904-024-01622-0
2025
Journal Article
Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study
Catapan, Soraia de Camargo, Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon (2025). Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study. Health Marketing Quarterly, 42 (1), 48-66. doi: 10.1080/07359683.2024.2422202
2025
Journal Article
Synchronous telepharmacy models of care for adult outpatients: a systematic review
Snoswell, Centaine L., De Guzman, Keshia, Neil, Laura J., Isaacs, Tara, Mendis, Roshni, Taylor, Monica L. and Ryan, Marissa (2025). Synchronous telepharmacy models of care for adult outpatients: a systematic review. Research in Social and Administrative Pharmacy, 21 (1), 1-21. doi: 10.1016/j.sapharm.2024.10.005
2025
Journal Article
Systematic review and meta-analysis of text messaging interventions to support tobacco cessation
Puljević, Cheneal, Meciar, Isabel, Holland, Alice, Stjepanović, Daniel, Snoswell, Centaine L., Thomas, Emma E., Morphett, Kylie, Kang, Heewon, Chan, Gary, Grobler, Etienne and Gartner, Coral E. (2025). Systematic review and meta-analysis of text messaging interventions to support tobacco cessation. Tobacco Control, 34 (2), 228-238. doi: 10.1136/tc-2023-058323
2024
Journal Article
Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0
Ryan, Marissa, Ward, Elizabeth C., Burns, Clare, Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L. (2024). Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0. Exploratory Research in Clinical and Social Pharmacy, 16 100501, 1-8. doi: 10.1016/j.rcsop.2024.100501
2024
Conference Publication
Models of care for adult outpatient synchronous telepharmacy services: a systematic review
Neil, Laura, Snoswell, Centaine, De Guzman, Keshia, Isaacs, Tara, Taylor, Monica, Mendis, Roshni and Ryan, Marissa (2024). Models of care for adult outpatient synchronous telepharmacy services: a systematic review. Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 13-15 November 2024.
2024
Conference Publication
Telepharmacy for outpatients with cancer: An evaluation of medication history taking by videoconsults using the consolidated framework for implementation research 2.0
Ryan, Marissa, Ward, Elizabeth, Burns, Clare, Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine (2024). Telepharmacy for outpatients with cancer: An evaluation of medication history taking by videoconsults using the consolidated framework for implementation research 2.0. COSA's 51st Annual Scientific Meeting: Bridging gaps, building progress, breaking down disparities, Gold Coast, QLD Australia, 13-15 November 2024. Chichester, West Sussex United Kingdom: Wiley-Blackwell Publishing. doi: 10.1111/ajco.14117
2024
Journal Article
Eliciting patient preferences and predicting behaviour using Inverse Reinforcement Learning for telehealth use in outpatient clinics
Snoswell, Aaron J., Snoswell, Centaine L. and Ye, Nan (2024). Eliciting patient preferences and predicting behaviour using Inverse Reinforcement Learning for telehealth use in outpatient clinics. Frontiers in Digital Health, 6 1384248. doi: 10.3389/fdgth.2024.1384248
2024
Other Outputs
Pharmacy Forecast Australia 2024
Russell Levy, Margie Butnoris, Melissa Faehrmann, Sven Marxen, Jonathan Penm, Monica Rayson, Peter Smart, Emma Sykes, Paul Toner, Katie Ambrose, Michael Bakker, Vinod Chellaram, Ashley Crawford, Tony Lai, Viki Lui, Daniel McKavanagh, Jonathan Nugent, Lisa Pont, Diana Sandulache, Centaine Snoswell and Aaron Van Garderen (2024). Pharmacy Forecast Australia 2024. Pharmacy Forecast Australia Online: Advanced Pharmacy Australia.
2024
Conference Publication
How pharmacists are using pre-recorded video-based patient education materials to assist patient counselling: a systematic review
Isaacs, Tara, De Guzman, Keshia R. and Snoswell, Centaine L. (2024). How pharmacists are using pre-recorded video-based patient education materials to assist patient counselling: a systematic review. Princess Alexandra Hosptal (PAH) Symposium 2024, Brisbane, QLD Australia, August 2024.
2024
Journal Article
A cost-consequence analysis of the Queensland specialist palliative rural telehealth (SPaRTa) service
Snoswell, Centaine L., Smith, Anthony C., Grove, Graham, Broadbent, Andrew, Caffery, Liam J., Thomas, Emma, Kelly, Jaimon and Haydon, Helen M. (2024). A cost-consequence analysis of the Queensland specialist palliative rural telehealth (SPaRTa) service. Progress in Palliative Care, 32 (5), 1-8. doi: 10.1080/09699260.2024.2374601
2024
Journal Article
Utilizing technology for diet and exercise change in complex chronic conditions across diverse environments (U-DECIDE): feasibility randomised controlled trial
Brown, Riley C. C., Keating, Shelley E., Jegatheesan, Dev K., Mayr, Hannah L., Barnett, Amandine, Conley, Marguerite M., Webb, Lindsey, Kelly, Jaimon T., Snoswell, Centaine L., Staudacher, Heidi M., Macdonald, Graeme A., Burton, Nicola W., Coombes, Jeff S., Campbell, Katrina L., Isbel, Nicole M. and Hickman, Ingrid J. (2024). Utilizing technology for diet and exercise change in complex chronic conditions across diverse environments (U-DECIDE): feasibility randomised controlled trial. BMC Health Services Research, 24 (1) 935, 1-18. doi: 10.1186/s12913-024-11383-4
2024
Journal Article
Corrigendum to ‘‘The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019.’’
Snoswell, Centaine L., Chelberg, Georgina, De Guzman, Keshia R., Haydon, Helen M., Thomas, Emma E., Caffery, Liam J. and Smith, Anthony C. (2024). Corrigendum to ‘‘The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019.’’. Journal of Telemedicine and Telecare, 30 (10), 1667-1667. doi: 10.1177/1357633X241262510
2024
Journal Article
A systematic review of synchronous telepharmacy service models for adult outpatients with cancer
Ryan, Marissa, Poke, Tara, Ward, Elizabeth C., Carrington, Christine and Snoswell, Centaine L. (2024). A systematic review of synchronous telepharmacy service models for adult outpatients with cancer. Research in Social and Administrative Pharmacy, 20 (6), 25-33. doi: 10.1016/j.sapharm.2024.02.016
2024
Journal Article
It was like going to a battlefield: lived experience of frontline nurses supporting two hospitals in Wuhan during the COVID-19 pandemic
Zhou, Xiaoyun, Edirippuige, Sisira, Snoswell, Centaine L., Bambling, Matthew, Liu, Dongying, Smith, Anthony C. and Bai, Xuejun (2024). It was like going to a battlefield: lived experience of frontline nurses supporting two hospitals in Wuhan during the COVID-19 pandemic. Sage Open Nursing, 10 23779608241253977, 23779608241253977. doi: 10.1177/23779608241253977
2024
Journal Article
General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment
De Guzman, Keshia R., Smith, Anthony C. and Snoswell, Centaine L. (2024). General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment. Primary Health Care Research and Development, 25 e28, e28. doi: 10.1017/s1463423624000136
2024
Journal Article
The Adverse Inpatient Medication Event and Frailty (AIME-Frail) risk prediction model
Falconer, Nazanin, Scott, Ian A., Abdel-Hafez, Ahmad, Cottrell, Neil, Long, Duncan, Morris, Christopher, Snoswell, Centaine, Aziz, Ebtihal, Lam, Jonathan Yong Jie and Barras, Michael (2024). The Adverse Inpatient Medication Event and Frailty (AIME-Frail) risk prediction model. Research in Social and Administrative Pharmacy, 20 (8), 796-803. doi: 10.1016/j.sapharm.2024.05.003
2024
Conference Publication
A systematic review and meta-analysis of text messaging interventions to support tobacco cessation
Puljevic, Cheneal, Meciar, Isabel, Holland, Alice, Stjepanovic, Daniel, Snoswell, Centaine L., Thomas, Emma, Morphett, Kylie, Kang, Heewon, Chan, Gary, Grobler, Etienne and Gartner, Coral (2024). A systematic review and meta-analysis of text messaging interventions to support tobacco cessation. Society For Research On Nicotine & Tobacco (SRNT) Conference 2024, Edinburgh, United Kingdom, 20-23 March 2024. Madison, WI United States: Society For Research On Nicotine & Tobacco.
Funding
Current funding
Supervision
Availability
- Dr Centaine Snoswell is:
- Available for supervision
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Available projects
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Projects available upon discussion
Supervision history
Current supervision
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Master Philosophy
Developing asynchronous pre-recorded pharmacist video-education for cancer care patients
Principal Advisor
-
Doctor Philosophy
Pharmacy telehealth service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
-
Doctor Philosophy
AI companions: opportunities and risks for the wellbeing of Australian adolescent girls
Principal Advisor
Other advisors: Dr Helen Haydon, Professor Liam Caffery
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Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Associate Advisor
Other advisors: Dr Helen Haydon
-
Doctor Philosophy
Implementing a Medication review pharmacy clinic and the potential impact on patient care.
Associate Advisor
Other advisors: Professor Michael Barras, Dr Holly Foot
Completed supervision
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2024
Doctor Philosophy
Development, implementation, and evaluation of a telepharmacy service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
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2023
Doctor Philosophy
Evaluation of the economic factors and clinician drivers impacting telehealth uptake and sustainability in Australian general practice settings
Principal Advisor
Other advisors: Professor Anthony Smith
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2023
Doctor Philosophy
The development, implementation, and evaluation of a digital occupational violence patient risk assessment tool in the emergency department
Associate Advisor
Other advisors: Dr Amy Johnston
Media
Enquiries
Contact Dr Centaine Snoswell directly for media enquiries about:
- digital health
- health economics
- health services research
- pharmacist
- pharmacy practice
- teledermatology
- telehealth
- telemedicine
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