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Dr Centaine Snoswell
Dr

Centaine Snoswell

Email: 
Phone: 
+61 7 3176 5314
Phone: 
+61 7 344 36450

Overview

Background

I am a senior researcher with cross-disciplinary expertise in health economics, pharmacy practice, and virtual health solutions. I am passionate about optimising healthcare outcomes by developing economically sustainable services that use technology and artificial intelligence to empower patients. My work explores the economic efficiency of implementing either virtual health or advanced-scope clinician initiatives within the Australian health system to improve patient care.

I am also a clinical pharmacist with more than a decade of experience in patient care and clinician training. I am a health economist at the UQ Centre for Online Health, and I lead the research work in the Pharmacy Department at the Princess Alexandra Hospital in Brisbane.

Availability

Dr Centaine Snoswell is:
Available for supervision
Media expert

Qualifications

  • Bachelor of Pharmacy, The University of Queensland
  • Masters (Coursework) of Public Health, The University of Queensland
  • Doctor of Philosophy, The University of Queensland
  • Graduate Certificate in Economics, University of New England Australia

Research impacts

I am nationally and internationally recognised for my research work in pharmacy practice, telehealth, and smoking cessation. My work in these areas have been cited in policy documents from the UN OECD, the EU, The US Congress, the UK Government, RVM (German national telehealth policy), RAND Corporation, Memorial Sloan Kettering Centre and the Netherlands National Institute for Public Health. Selected specific examples include:

Telehealth (58+ articles): I am the leading Australian health economist in the areas of telehealth and virtual health care. My extensive work in this space resulted in the Australian Productivity Commissioner reaching out to me in 2023 to support their telehealth commission and their review of funding. Similarly, in 2020 I led a consultancy for the Australian Primary Healthcare Commission where we wrote a report characterising the current state of telehealth and outlining suggestions for the primary care 10 year plan. In 2020 I created a public facing webpage to track telehealth MBS uptake in Australia during the COVID pandemic which is still live and continues to receive hundreds of views per month, and has resulted in five+ academic publications (including a Viewpoint article in JAMA) and 40+ grey literature citations.

Pharmacy Practice (32+ articles): My pharmacy research has resulted in Queensland Health investing over $3M AUD to create 20 permanent advanced scope positions, including a full-time smoking cessation pharmacist for Metro North in Brisbane. These health service evaluations are published in international peer-reviewed journals, serving as roadmaps for other domestic and international health services. My research also resulted in legislative changes to the 2021 QLD Medicines and Poisons Regulations, and has enabled over 6,200 advanced scope pharmacist inpatient interactions, and 13,800 outpatient interactions since commencement. In recognition of my expertise, I was one of the nationally recognized experts invited to contribute to the Sustainability themes in the 2024 AdPhA Pharmacy Forecast Australia report.

Smoking Cessation (6+ articles): My research in hospital-based pharmacist-led smoking cessation breif interventions has demonstrated the effectiveness of pharmacists within this advanced scope role, and resulted in implementation of pharmacists into this role in Queensland. Between 2020-2023 I was part of a selected team of world experts led by Prof Gartner and Dr Puljevic that collated evidence for the World Health Organisation WHO clinical treatment guideline for tobacco cessation in adults, contributing primarily to the evidence regarding text messaging programs (i.e. asynchronous telehealth).

Works

Search Professor Centaine Snoswell’s works on UQ eSpace

235 works between 2014 and 2025

1 - 20 of 235 works

2025

Journal Article

‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups

Kelly, Jaimon T., Taylor, Monica L., Gallegos‐Rejas, Victor M., Pager, Susan, Catapan, Soraia de Camargo, Lucas, Karen, Bogicevic, Angel, Smith, Anthony C., Snoswell, Centaine, Haydon, Helen M. and Thomas, Emma E. (2025). ‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups. Health Expectations, 28 (2) e70232, 1-8. doi: 10.1111/hex.70232

‘Don't assume, ask’: a collaboration with consumers, interpreters, clinicians and health service staff to increase video telehealth in culturally and linguistically diverse groups

2025

Journal Article

Smoking cessation support preferences among people released from smoke-free prisons in Queensland, Australia

Heit, Kate, Snoswell, Centaine L., Holland, Alice, Kinner, Stuart Alistair, Coomber, Ross, de Andrade, Dominique and Puljević, Cheneal (2025). Smoking cessation support preferences among people released from smoke-free prisons in Queensland, Australia. International Journal of Prisoner Health, ahead-of-print (ahead-of-print). doi: 10.1108/ijoph-11-2023-0075

Smoking cessation support preferences among people released from smoke-free prisons in Queensland, Australia

2025

Journal Article

Telehealth-facilitated palliative care enables more people to die at home: An analysis of clinical outcomes and service activity data

Haydon, Helen M., Lotfaliany, Mojtaba, Broadbent, Andrew, Snoswell, Centaine L., Smith, Anthony C., Brydon, Julie-Ann, Caffery, Liam J. and Thomas, Emma E. (2025). Telehealth-facilitated palliative care enables more people to die at home: An analysis of clinical outcomes and service activity data. BMC Palliative Care, 24 (1) 22, 1-8. doi: 10.1186/s12904-024-01622-0

Telehealth-facilitated palliative care enables more people to die at home: An analysis of clinical outcomes and service activity data

2025

Journal Article

Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study

Catapan, Soraia de Camargo, Snoswell, Centaine L., Haydon, Helen M., Banbury, Annie, Thomas, Emma E, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon (2025). Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study. Health Marketing Quarterly, 42 (1), 48-66. doi: 10.1080/07359683.2024.2422202

Trust and confidence in telehealth-delivered services: a nation-wide cross-sectional study

2025

Journal Article

Synchronous telepharmacy models of care for adult outpatients: a systematic review

Snoswell, Centaine L., De Guzman, Keshia, Neil, Laura J., Isaacs, Tara, Mendis, Roshni, Taylor, Monica L. and Ryan, Marissa (2025). Synchronous telepharmacy models of care for adult outpatients: a systematic review. Research in Social and Administrative Pharmacy, 21 (1), 1-21. doi: 10.1016/j.sapharm.2024.10.005

Synchronous telepharmacy models of care for adult outpatients: a systematic review

2025

Journal Article

Systematic review and meta-analysis of text messaging interventions to support tobacco cessation

Puljević, Cheneal, Meciar, Isabel, Holland, Alice, Stjepanović, Daniel, Snoswell, Centaine L., Thomas, Emma E., Morphett, Kylie, Kang, Heewon, Chan, Gary, Grobler, Etienne and Gartner, Coral E. (2025). Systematic review and meta-analysis of text messaging interventions to support tobacco cessation. Tobacco Control, 34 (2), 228-238. doi: 10.1136/tc-2023-058323

Systematic review and meta-analysis of text messaging interventions to support tobacco cessation

2024

Journal Article

Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0

Ryan, Marissa, Ward, Elizabeth C., Burns, Clare, Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L. (2024). Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0. Exploratory Research in Clinical and Social Pharmacy, 16 100501, 1-8. doi: 10.1016/j.rcsop.2024.100501

Telepharmacy for outpatients with cancer: An implementation evaluation of videoconsults compared to telephone consults using the CFIR 2.0

2024

Conference Publication

Models of care for adult outpatient synchronous telepharmacy services: a systematic review

Neil, Laura, Snoswell, Centaine, De Guzman, Keshia, Isaacs, Tara, Taylor, Monica, Mendis, Roshni and Ryan, Marissa (2024). Models of care for adult outpatient synchronous telepharmacy services: a systematic review. Successes and Failures in Telehealth Conference, Brisbane, QLD Australia, 13-15 November 2024.

Models of care for adult outpatient synchronous telepharmacy services: a systematic review

2024

Conference Publication

Telepharmacy for outpatients with cancer: An evaluation of medication history taking by videoconsults using the consolidated framework for implementation research 2.0

Ryan, Marissa, Ward, Elizabeth, Burns, Clare, Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine (2024). Telepharmacy for outpatients with cancer: An evaluation of medication history taking by videoconsults using the consolidated framework for implementation research 2.0. COSA's 51st Annual Scientific Meeting: Bridging gaps, building progress, breaking down disparities, Gold Coast, QLD Australia, 13-15 November 2024. Chichester, West Sussex United Kingdom: Wiley-Blackwell Publishing. doi: 10.1111/ajco.14117

Telepharmacy for outpatients with cancer: An evaluation of medication history taking by videoconsults using the consolidated framework for implementation research 2.0

2024

Journal Article

Eliciting patient preferences and predicting behaviour using Inverse Reinforcement Learning for telehealth use in outpatient clinics

Snoswell, Aaron J., Snoswell, Centaine L. and Ye, Nan (2024). Eliciting patient preferences and predicting behaviour using Inverse Reinforcement Learning for telehealth use in outpatient clinics. Frontiers in Digital Health, 6 1384248. doi: 10.3389/fdgth.2024.1384248

Eliciting patient preferences and predicting behaviour using Inverse Reinforcement Learning for telehealth use in outpatient clinics

2024

Other Outputs

Pharmacy Forecast Australia 2024

Russell Levy, Margie Butnoris, Melissa Faehrmann, Sven Marxen, Jonathan Penm, Monica Rayson, Peter Smart, Emma Sykes, Paul Toner, Katie Ambrose, Michael Bakker, Vinod Chellaram, Ashley Crawford, Tony Lai, Viki Lui, Daniel McKavanagh, Jonathan Nugent, Lisa Pont, Diana Sandulache, Centaine Snoswell and Aaron Van Garderen (2024). Pharmacy Forecast Australia 2024. Pharmacy Forecast Australia Online: Advanced Pharmacy Australia.

Pharmacy Forecast Australia 2024

2024

Conference Publication

How pharmacists are using pre-recorded video-based patient education materials to assist patient counselling: a systematic review

Isaacs, Tara, De Guzman, Keshia R. and Snoswell, Centaine L. (2024). How pharmacists are using pre-recorded video-based patient education materials to assist patient counselling: a systematic review. Princess Alexandra Hosptal (PAH) Symposium 2024, Brisbane, QLD Australia, August 2024.

How pharmacists are using pre-recorded video-based patient education materials to assist patient counselling: a systematic review

2024

Journal Article

A cost-consequence analysis of the Queensland specialist palliative rural telehealth (SPaRTa) service

Snoswell, Centaine L., Smith, Anthony C., Grove, Graham, Broadbent, Andrew, Caffery, Liam J., Thomas, Emma, Kelly, Jaimon and Haydon, Helen M. (2024). A cost-consequence analysis of the Queensland specialist palliative rural telehealth (SPaRTa) service. Progress in Palliative Care, 32 (5), 1-8. doi: 10.1080/09699260.2024.2374601

A cost-consequence analysis of the Queensland specialist palliative rural telehealth (SPaRTa) service

2024

Journal Article

Utilizing technology for diet and exercise change in complex chronic conditions across diverse environments (U-DECIDE): feasibility randomised controlled trial

Brown, Riley C. C., Keating, Shelley E., Jegatheesan, Dev K., Mayr, Hannah L., Barnett, Amandine, Conley, Marguerite M., Webb, Lindsey, Kelly, Jaimon T., Snoswell, Centaine L., Staudacher, Heidi M., Macdonald, Graeme A., Burton, Nicola W., Coombes, Jeff S., Campbell, Katrina L., Isbel, Nicole M. and Hickman, Ingrid J. (2024). Utilizing technology for diet and exercise change in complex chronic conditions across diverse environments (U-DECIDE): feasibility randomised controlled trial. BMC Health Services Research, 24 (1) 935, 1-18. doi: 10.1186/s12913-024-11383-4

Utilizing technology for diet and exercise change in complex chronic conditions across diverse environments (U-DECIDE): feasibility randomised controlled trial

2024

Journal Article

Corrigendum to ‘‘The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019.’’

Snoswell, Centaine L., Chelberg, Georgina, De Guzman, Keshia R., Haydon, Helen M., Thomas, Emma E., Caffery, Liam J. and Smith, Anthony C. (2024). Corrigendum to ‘‘The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019.’’. Journal of Telemedicine and Telecare, 30 (10), 1667-1667. doi: 10.1177/1357633X241262510

Corrigendum to ‘‘The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019.’’

2024

Journal Article

A systematic review of synchronous telepharmacy service models for adult outpatients with cancer

Ryan, Marissa, Poke, Tara, Ward, Elizabeth C., Carrington, Christine and Snoswell, Centaine L. (2024). A systematic review of synchronous telepharmacy service models for adult outpatients with cancer. Research in Social and Administrative Pharmacy, 20 (6), 25-33. doi: 10.1016/j.sapharm.2024.02.016

A systematic review of synchronous telepharmacy service models for adult outpatients with cancer

2024

Journal Article

It was like going to a battlefield: lived experience of frontline nurses supporting two hospitals in Wuhan during the COVID-19 pandemic

Zhou, Xiaoyun, Edirippuige, Sisira, Snoswell, Centaine L., Bambling, Matthew, Liu, Dongying, Smith, Anthony C. and Bai, Xuejun (2024). It was like going to a battlefield: lived experience of frontline nurses supporting two hospitals in Wuhan during the COVID-19 pandemic. Sage Open Nursing, 10 23779608241253977, 23779608241253977. doi: 10.1177/23779608241253977

It was like going to a battlefield: lived experience of frontline nurses supporting two hospitals in Wuhan during the COVID-19 pandemic

2024

Journal Article

General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment

De Guzman, Keshia R., Smith, Anthony C. and Snoswell, Centaine L. (2024). General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment. Primary Health Care Research and Development, 25 e28, e28. doi: 10.1017/s1463423624000136

General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment

2024

Journal Article

The Adverse Inpatient Medication Event and Frailty (AIME-Frail) risk prediction model

Falconer, Nazanin, Scott, Ian A., Abdel-Hafez, Ahmad, Cottrell, Neil, Long, Duncan, Morris, Christopher, Snoswell, Centaine, Aziz, Ebtihal, Lam, Jonathan Yong Jie and Barras, Michael (2024). The Adverse Inpatient Medication Event and Frailty (AIME-Frail) risk prediction model. Research in Social and Administrative Pharmacy, 20 (8), 796-803. doi: 10.1016/j.sapharm.2024.05.003

The Adverse Inpatient Medication Event and Frailty (AIME-Frail) risk prediction model

2024

Conference Publication

A systematic review and meta-analysis of text messaging interventions to support tobacco cessation

Puljevic, Cheneal, Meciar, Isabel, Holland, Alice, Stjepanovic, Daniel, Snoswell, Centaine L., Thomas, Emma, Morphett, Kylie, Kang, Heewon, Chan, Gary, Grobler, Etienne and Gartner, Coral (2024). A systematic review and meta-analysis of text messaging interventions to support tobacco cessation. Society For Research On Nicotine & Tobacco (SRNT) Conference 2024, Edinburgh, United Kingdom, 20-23 March 2024. Madison, WI United States: Society For Research On Nicotine & Tobacco.

A systematic review and meta-analysis of text messaging interventions to support tobacco cessation

Funding

Current funding

  • 2024 - 2028
    Evaluating a Collaborative Approach for Reducing harm and optimising Medication outcomes through partnered charting: The CARe-MED study. (MRFF ARH Grant administered by UNISA)
    University of South Australia
    Open grant
  • 2024 - 2028
    Evaluating a Collaborative Approach for Reducing harm and optimising Medication outcomes through partnered charting: The CARe-MED study. (MRFF ARH Grant administered by UNISA)
    University of South Australia
    Open grant
  • 2023 - 2026
    Expanding Palliative Care ECHO: Implementation and evaluation of a nationwide palliative care telementoring program
    Commonwealth Department of Health
    Open grant
  • 2023 - 2026
    Digital nutrition model of care to improve Chronic Kidney Disease management in Northern Australia
    CRC for Developing Northern Australia
    Open grant
  • 2023 - 2027
    REducing hospital re-admission for high-risk CARDiology patients
    MRFF Quality, Safety and Effectiveness of Medicine Use and Medicine Intervention by Pharmacists
    Open grant
  • 2023 - 2025
    Health-e-Regions: expansion and evaluation of telehealth services in rural and remote communities (Western Downs and Gladstone)
    QGC Pty Limited
    Open grant

Past funding

  • 2023
    Collaborative Optimisation and Ordering of Medications (COOM): a trial of a team-based pharmacy model, including partnered physician pharmacist
    Metro South Hospital and Health Service
    Open grant
  • 2023 - 2024
    Elder ECHO
    National Aboriginal Community Controlled Health Organisation
    Open grant
  • 2021 - 2022
    Implementation and evaluation of a statewide palliative care telementoring service: Palliative Care ECHO
    UQ Knowledge Exchange & Translation Fund
    Open grant
  • 2021 - 2022
    Improving equity of telelehealth access across Metro South Health
    UQ Knowledge Exchange & Translation Fund
    Open grant
  • 2021
    Embedding remote monitoring into practice: A review of the evidence and service recommendations
    Queensland Health
    Open grant
  • 2021 - 2022
    Dr Centaine Snoswell - AQ WRAP
    Advance Queensland Women's Research Assistance Program
    Open grant
  • 2021 - 2024
    Establishing Australia's First Familial Melanoma Clinic (MSH RSS SERTA Program Grant led by Metro South Hospital and Health Service)
    Metro South Hospital and Health Service
    Open grant
  • 2020 - 2022
    Implementation and evaluation of a Telementoring Dementia Care Service: DementiaECHO
    Indigenous Australians' Health Programme
    Open grant
  • 2020 - 2023
    Evaluation of the state-wide rural and remote supportive and specialist palliative care telehealth service
    Gold Coast Hospital and Health Services
    Open grant
  • 2020 - 2021
    Enriching the economic evaluation of outpatient clinic pharmacists with qualitative data
    UQ Early Career Researcher
    Open grant

Supervision

Availability

Dr Centaine Snoswell is:
Available for supervision

Before you email them, read our advice on how to contact a supervisor.

Available projects

  • Projects available upon discussion

Supervision history

Current supervision

  • Master Philosophy

    Developing asynchronous pre-recorded pharmacist video-education for cancer care patients

    Principal Advisor

  • Doctor Philosophy

    Pharmacy telehealth service for adult patients with cancer

    Principal Advisor

    Other advisors: Professor Elizabeth Ward

  • Doctor Philosophy

    AI companions: opportunities and risks for the wellbeing of Australian adolescent girls

    Principal Advisor

    Other advisors: Dr Helen Haydon, Professor Liam Caffery

  • Master Philosophy

    Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.

    Associate Advisor

    Other advisors: Dr Helen Haydon

  • Doctor Philosophy

    Implementing a Medication review pharmacy clinic and the potential impact on patient care.

    Associate Advisor

    Other advisors: Professor Michael Barras, Dr Holly Foot

Completed supervision

Media

Enquiries

Contact Dr Centaine Snoswell directly for media enquiries about:

  • digital health
  • health economics
  • health services research
  • pharmacist
  • pharmacy practice
  • teledermatology
  • telehealth
  • telemedicine

Need help?

For help with finding experts, story ideas and media enquiries, contact our Media team:

communications@uq.edu.au