
Overview
Background
I am a senior researcher with cross-disciplinary expertise in health economics, pharmacy practice, and virtual health solutions. I am passionate about optimising healthcare outcomes by developing economically sustainable services that use technology and artificial intelligence to empower patients. My work explores the economic efficiency of implementing either virtual health or advanced-scope clinician initiatives within the Australian health system to improve patient care.
I am also a clinical pharmacist with more than a decade of experience in patient care and clinician training. I am a health economist at the UQ Centre for Online Health, and I lead the research work in the Pharmacy Department at the Princess Alexandra Hospital in Brisbane.
Availability
- Dr Centaine Snoswell is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Pharmacy, The University of Queensland
- Masters (Coursework) of Public Health, The University of Queensland
- Doctor of Philosophy, The University of Queensland
- Graduate Certificate in Economics, University of New England Australia
Research impacts
I am nationally and internationally recognised for my research work in pharmacy practice, telehealth, and smoking cessation. My work in these areas have been cited in policy documents from the UN OECD, the EU, The US Congress, the UK Government, RVM (German national telehealth policy), RAND Corporation, Memorial Sloan Kettering Centre and the Netherlands National Institute for Public Health. Selected specific examples include:
• Telehealth (58+ articles): I am the leading Australian health economist in the areas of telehealth and virtual health care. My extensive work in this space resulted in the Australian Productivity Commissioner reaching out to me in 2023 to support their telehealth commission and their review of funding. Similarly, in 2020 I led a consultancy for the Australian Primary Healthcare Commission where we wrote a report characterising the current state of telehealth and outlining suggestions for the primary care 10 year plan. In 2020 I created a public facing webpage to track telehealth MBS uptake in Australia during the COVID pandemic which is still live and continues to receive hundreds of views per month, and has resulted in five+ academic publications (including a Viewpoint article in JAMA) and 40+ grey literature citations.
• Pharmacy Practice (32+ articles): My pharmacy research has resulted in Queensland Health investing over $3M AUD to create 20 permanent advanced scope positions, including a full-time smoking cessation pharmacist for Metro North in Brisbane. These health service evaluations are published in international peer-reviewed journals, serving as roadmaps for other domestic and international health services. My research also resulted in legislative changes to the 2021 QLD Medicines and Poisons Regulations, and has enabled over 6,200 advanced scope pharmacist inpatient interactions, and 13,800 outpatient interactions since commencement. In recognition of my expertise, I was one of the nationally recognized experts invited to contribute to the Sustainability themes in the 2024 AdPhA Pharmacy Forecast Australia report.
• Smoking Cessation (6+ articles): My research in hospital-based pharmacist-led smoking cessation breif interventions has demonstrated the effectiveness of pharmacists within this advanced scope role, and resulted in implementation of pharmacists into this role in Queensland. Between 2020-2023 I was part of a selected team of world experts led by Prof Gartner and Dr Puljevic that collated evidence for the World Health Organisation WHO clinical treatment guideline for tobacco cessation in adults, contributing primarily to the evidence regarding text messaging programs (i.e. asynchronous telehealth).
Works
Search Professor Centaine Snoswell’s works on UQ eSpace
2022
Conference Publication
Telephone versus videoconference consults for pre-treatment medication history taking by cancer pharmacists
Ryan, Marissa, Ward, Elizabeth C., Burns, Clare L., Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L. (2022). Telephone versus videoconference consults for pre-treatment medication history taking by cancer pharmacists. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference
Snoswell, Centaine L., Haydon, Helen M., Kelly, Jaimon, Thomas, Emma, Caffery, Liam and Smith, Anthony (2022). Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Economic evaluation of the Statewide Specialist Palliative Rural Telehealth (SPaRTa) Service
Snoswell, Centaine L., Smith, Anthony, Grove, Graham, Broadbent, Andrew, Caffery, Liam, Thomas, Emma, Kelly, Jaimon and Haydon, Helen (2022). Economic evaluation of the Statewide Specialist Palliative Rural Telehealth (SPaRTa) Service. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Telemental Health Services on the Medicare Benefits Scheme: data from 2019 to 2021
Snoswell, Centaine L., Arnautovska, Urska, Haydon, Helen M., Siskind, Dan and Smith, Anthony (2022). Telemental Health Services on the Medicare Benefits Scheme: data from 2019 to 2021. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Cost-savings from smartphone application based gestational diabetes management: a cost-minimisation analysis
Laurie, Josephine G., Wilkinson, Shelley A., McIntyre, Harold D. and Snoswell, Centaine L. (2022). Cost-savings from smartphone application based gestational diabetes management: a cost-minimisation analysis. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services
Haydon, Helen, Caffery, Liam, Thomas, Emma, Snoswell, Centaine L., Garner, Lisa, Wright, Roderick and Smith, Anthony (2022). Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Journal Article
An evaluation of telephone versus videoconference consults for pre-treatment medication history taking by cancer pharmacists
Ryan, Marissa, Ward, Elizabeth C., Burns, Clare L., Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L (2022). An evaluation of telephone versus videoconference consults for pre-treatment medication history taking by cancer pharmacists. Journal of Telemedicine and Telecare, 28 (10), 750-756. doi: 10.1177/1357633x221122140
2022
Journal Article
Dementia ECHO: evaluation of a telementoring programme to increase dementia knowledge and skills in First Nations-led health services
Haydon, Helen M., Caffery, Liam J., Snoswell, Centaine L., Thomas, Emma E., Wright, Roderick, Doolan, Rachel, Garner, Lisa, Aitken, Phil and Smith, Anthony C. (2022). Dementia ECHO: evaluation of a telementoring programme to increase dementia knowledge and skills in First Nations-led health services. Journal of Telemedicine and Telecare, 28 (10), 757-763. doi: 10.1177/1357633x221119610
2022
Journal Article
Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals
Haydon, Helen M., Lotfaliany, Mojtaba, Jones, Cindy, Chelberg, Georgina R., Horstmanshof, Louise, Taylor, Melissa, Carey, Melissa, Snoswell, Centaine L., Hicks, Richard and Banbury, Annie (2022). Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals. Australasian Journal on Ageing, 42 (2), 392-400. doi: 10.1111/ajag.13149
2022
Conference Publication
Telephone versus videoconference pharmacist consults for medication history taking: Which modality is more successful across the distance?
Ryan, Marissa, Ward, Elizabeth C., Burns, Clare L., Carrington, Christine, Cuff, Katherine, Mackinnon, Mhairi and Snoswell, Centaine L. (2022). Telephone versus videoconference pharmacist consults for medication history taking: Which modality is more successful across the distance?. 2022 COSA's 49th Annual Scientific Meeting, Brisbane, QLD Australia, 2-4 November 2022. Clinical Oncology Society of Australia.
2022
Journal Article
Three-dimensional (3D) printing for post-traumatic orbital reconstruction, a systematic review and meta-analysis
Murray-Douglass, Alexander, Snoswell, Centaine, Winter, Craig and Harris, Richard (2022). Three-dimensional (3D) printing for post-traumatic orbital reconstruction, a systematic review and meta-analysis. British Journal of Oral and Maxillofacial Surgery, 60 (9), 1176-1183. doi: 10.1016/j.bjoms.2022.07.001
2022
Other Outputs
Identifying potential populations for home hospitalisation: a scoping review of the literature to support the review of the South Australian My Home Hospital service
Partington, Andrew, Schultz, Timothy, Gray, Jodi, Snoswell, Centaine L. and Karnon, Jon (2022). Identifying potential populations for home hospitalisation: a scoping review of the literature to support the review of the South Australian My Home Hospital service. Adelaide, SA, Australia: Flinder University.
2022
Conference Publication
Evidence implementation in the emergency department during the pandemic: challenges and successes of implementing the digital occupational violence risk assessment tool
Cabilan, C. J., Ganzo, Katherine, Appo, Casey, O’Sullivan, Madeline, Eley, Rob, Snoswell, Centaine L. and Johnston, Amy (2022). Evidence implementation in the emergency department during the pandemic: challenges and successes of implementing the digital occupational violence risk assessment tool. International Conference for Emergency Nurses (ICEN) 2022, Gold Coast, QLD Australia, 28-30 September 2022. College of Emergency Nursing Australasia.
2022
Conference Publication
Impact of COVID-19 telehealth funding on general practitioner consultation costs in Australia
De Guzman, K.R., Snoswell, C.L., Wallace, K.A. and Smith, A.C. (2022). Impact of COVID-19 telehealth funding on general practitioner consultation costs in Australia. Australian Health Economics Society (AHES-22), Brisbane, QLD Australia, 20-21 September 2022.
2022
Conference Publication
Completion rate and satisfaction with telephone versus videoconference consults for pretreatment medication history taking by cancer pharmacists
Ryan, Marissa, Ward, Elizabeth, Burns, Clare L., Carrington, Christine, Cuff, Katharine, Mackinnon, Mhairi and Snoswell, Centaine L. (2022). Completion rate and satisfaction with telephone versus videoconference consults for pretreatment medication history taking by cancer pharmacists. Princess Alexandra Hosptal (PAH) Symposium, Brisbane, QLD Australia, 23–26 August 2022.
2022
Conference Publication
Evaluation of the impacts of the digital occupational violence patients risk assessment tool in the emergency department: a before and after study
Cabilan, C.J., Johnston, Amy, Eley, Rob and Snoswell, Centaine L. (2022). Evaluation of the impacts of the digital occupational violence patients risk assessment tool in the emergency department: a before and after study. International Council of Nurses (ICN) Congress 2022, Dublin, Ireland, 21-24 August 2022. International Council of Nurses.
2022
Journal Article
The impact of telehealth policy changes on general practitioner consultation activity in Australia: a time-series analysis
De Guzman, Keshia R., Snoswell, Centaine L. and Smith, Anthony C. (2022). The impact of telehealth policy changes on general practitioner consultation activity in Australia: a time-series analysis. Australian Health Review, 46 (5), 605-612. doi: 10.1071/ah22058
2022
Journal Article
Inter-rater reliability of the occupational violence risk assessment tool for emergency departments
Cabilan, C. J., Eley, Robert, Snoswell, Centaine, Jones, Andrew T. and Johnston, Amy N. B. (2022). Inter-rater reliability of the occupational violence risk assessment tool for emergency departments. Australasian Emergency Care, 26 (1), 54-58. doi: 10.1016/j.auec.2022.07.007
2022
Journal Article
Increase in telemental health services on the Medicare Benefits Schedule after the start of the coronavirus pandemic: data from 2019 to 2021
Snoswell, Centaine L., Arnautovska, Urska, Haydon, Helen M., Siskind, Dan and Smith, Anthony C. (2022). Increase in telemental health services on the Medicare Benefits Schedule after the start of the coronavirus pandemic: data from 2019 to 2021. Australian Health Review, 46 (5), 544-549. doi: 10.1071/ah22078
2022
Journal Article
Telehealth sustainability after COVID-19 – can you see me by video?
De Guzman, Keshia R., Snoswell, Centaine L. and Smith, Anthony C. (2022). Telehealth sustainability after COVID-19 – can you see me by video?. Australian Health Review, 46 (5), 642-643. doi: 10.1071/AH22134
Funding
Current funding
Supervision
Availability
- Dr Centaine Snoswell is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
-
Projects available upon discussion
Supervision history
Current supervision
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Master Philosophy
Developing asynchronous pre-recorded pharmacist video-education for cancer care patients
Principal Advisor
-
Doctor Philosophy
Pharmacy telehealth service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
-
Doctor Philosophy
AI companions: opportunities and risks for the wellbeing of Australian adolescent girls
Principal Advisor
Other advisors: Dr Helen Haydon, Professor Liam Caffery
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Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Associate Advisor
Other advisors: Dr Helen Haydon
-
Doctor Philosophy
Implementing a Medication review pharmacy clinic and the potential impact on patient care.
Associate Advisor
Other advisors: Professor Michael Barras, Dr Holly Foot
Completed supervision
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2024
Doctor Philosophy
Development, implementation, and evaluation of a telepharmacy service for adult patients with cancer
Principal Advisor
Other advisors: Professor Elizabeth Ward
-
2023
Doctor Philosophy
Evaluation of the economic factors and clinician drivers impacting telehealth uptake and sustainability in Australian general practice settings
Principal Advisor
Other advisors: Professor Anthony Smith
-
2023
Doctor Philosophy
The development, implementation, and evaluation of a digital occupational violence patient risk assessment tool in the emergency department
Associate Advisor
Other advisors: Dr Amy Johnston
Media
Enquiries
Contact Dr Centaine Snoswell directly for media enquiries about:
- digital health
- health economics
- health services research
- pharmacist
- pharmacy practice
- teledermatology
- telehealth
- telemedicine
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