Overview
Background
Helen works across a range of projects in both the research and consultancy arms of the Centre for Online Health, Centre for Health Services Research. Her focus is on the effective use of technology to increase access to health interventions (e.g. online psychoeducational tools for carers; telehealth implementation, telemental health and allied health) and increasing health literacy in the community (e.g. dementia knowledge and digital health). She is particularly interested in using health technology to promote quality end-of-life care. Her current projects aim to increase care closer to home for people with dementia and with life-limiting illnesses (e.g. telepalliative care). In 2023, she was awarded a 3-year National Palliative Care Project Grant funding to lead a national palliative care telementoring project - Palliative Care ECHO. Other research includes: evaluation of telepalliative care services (e.g. patient/ carer outcomes and perceptions and staff perceptions); mental health interventions via telehealth and social media and; online psychoeducational support for carers of people with primary brain tumours in order to increase quality of life and mental wellbeing.
Helen coordinates a range of COH consultancy projects.
She is a Registered Psychologist with clinical experience working with a range of issues and diverse populations and has over ten years’ experience teaching and facilitating workshops on psychology and health communication.
Availability
- Dr Helen Haydon is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Psychology, Queensland University of Technology
- Bachelor (Honours) of Psychological Science, Queensland University of Technology
- Doctor of Philosophy, Queensland University of Technology
- Graduate Diploma of Aged Health Care, University of Tasmania
Research interests
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Palliative Telehealth Services
I lead a program of telepalliative care projects including: implementation of a national telementoring program for non-specialist health professionals to upskill in palliative care and evaluation of Queensland telepalliative care services.
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PsychoOncology
I am involved in an Australian program of research, funded by the MRFF, to develop and evaluate an online intervention for caregivers of people with brain tumours. This program of research has several minor projects attached to it and resulted in my contrribution to the Psycho-Oncology Telehealth Recommendations.
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Voluntary Assisted Dying
An emerging area of research, I am interested in the use of telehealth to assist with accessing Voluntary Assisted Dying (VAD) in Australia. Current federal legislation places some restrictions on the use of 'carriage services', including telehealth. These restrictions appear arbitrary and causes confusion and concern among health professionals delivering VAD. Problematically, it increases the inequity in access to VAD for ptoentally eligible people with a terminal illness who live in rural and remote areas.
Research impacts
Year
Impact measures
2023
Invited participant to Parliamentary Friends of Palliative Care Event - Australian Parliament
Invited guest to the Australian Institute of International Affairs Queensland Annual Dinner with Senator Murray Watt at Queensland Parliamentary Annexe
Invited speaker to IndOZ Conference 2023 - A meeting between Indonesian and Australian industry, government and business to discuss partnerships and opportunities.
Invited speaker to the Queensland Health Allied Health Clinical Educator Forum
Invitation to speak at the Brisbane Cancer Conference - Ms Monica Taylor will speak on my behalf
Invited guest and exhibitor (promoting my palliative care work) at the Brisbane North PHN Palliative Care Evening for Primary Care
Invited guest (only research focussed guest) at the Queensland Voluntary Assisted Dying Implementation Conference
Contributed to development of the Psycho-Oncollogy Telehealth Recommendations
2022
Course leader for the Australia Awards in Indonesia - Upskilling Indonesian government and industry personnel in digital health implementation and evaluation.
Invited to meet with DFAT personnel at the Australian Embassy - Jakarta, Indonesia to discuss transnational digital health collaboration needs and potentials.
Developed and facilitated a telementoring Palliative Care service reaching national and international participants.
2021
Co-developed a telementoring dementia service with Queensland Aboriginal and Islander Health Council services
2020
Involvement in the delivery of numerous webinars to support the rapid uptake of telehealth during COVID-19. These included a recorded webinar for the Western Queensland PHN and the Centre for Online Health Telehealth Forum which reached people across Australia and overseas. I am also involved in webinars and podcasts, planned for September, for two multinational pharmaceutical companies.
Contribution to online publishing and promotion of Quick Guides for Telehealth (Caffery, Hobson, Mothershaw, Haydon, Snoswell, Thomas, Zurynski, Smith K-L, Clay & Smith AC). https://espace.library.uq.edu.au/view/UQ:6eb6f3b
Highlighting the use of telehealth during COVID-19 restrictions in a Croakey article, Snoswell, Mehrotra, Thomas, Smith K, Haydon, Caffery & Smith AC. "Making the most of telehealth in COVID-19 responses, and beyond" March 2020 https://espace.library.uq.edu.au/view/UQ:3d6cf9d
2019
UQ Partners in Research Excellence Award - Commendation
Atom Film Award Finalist – Co-Director of DREAMT: Using telehealth to support Aboriginal and Torres Strait Islander People with dementia
Works
Search Professor Helen Haydon’s works on UQ eSpace
2023
Journal Article
Trust and confidence in using telehealth in people with chronic kidney disease: A cross-sectional study
Catapan, Soraia de Camargo, Haydon, Helen M., Hickman, Ingrid J., Webb, Lindsey, Isbel, Nicole, Johnson, David, Campbell, Katrina L., Mayr, Hannah L., Canfell, Oliver, Scuffham, Paul, Burton, Nicola, Caffery, Liam J., Smith, Anthony C. and Kelly, Jaimon T. (2023). Trust and confidence in using telehealth in people with chronic kidney disease: A cross-sectional study. Journal of Telemedicine and Telecare, 29 (10_suppl), 16S-23S. doi: 10.1177/1357633x231202275
2023
Journal Article
A cross-sectional study exploring equity of access to telehealth in culturally and linguistically diverse communities in a major health service
Gallegos-Rejas, Victor M., Kelly, Jaimon T., Lucas, Karen, Snoswell, Centaine L., Haydon, Helen M., Pager, Sue, Smith, Anthony C. and Thomas, Emma E. (2023). A cross-sectional study exploring equity of access to telehealth in culturally and linguistically diverse communities in a major health service. Australian Health Review, 47 (6), 721-728. doi: 10.1071/ah23125
2023
Journal Article
Digital health literacy to enhance workforce skills and clinical effectiveness: a response to 'Digital health literacy: helpful today, dependency tomorrow? Contingency planning in a digital age'
Haydon, Helen M., Snoswell, Centaine L, Jones, Cindy, Carey, Melissa, Taylor, Melissa, Horstmanshof, Louise, Hicks, Richard, Lotfaliany, Mojtaba and Banbury, Annie (2023). Digital health literacy to enhance workforce skills and clinical effectiveness: a response to 'Digital health literacy: helpful today, dependency tomorrow? Contingency planning in a digital age'. Australasian Journal on Ageing, 42 (4), 803-804. doi: 10.1111/ajag.13257
2023
Journal Article
Psychological factors that contribute to the use of video consultations in healthcare: A systematic review (Preprint)
Haydon, Helen M, Fowler, James A, Taylor, Monica L, Smith, Anthony C and Caffery, Liam J (2023). Psychological factors that contribute to the use of video consultations in healthcare: A systematic review (Preprint). Journal of Medical Internet Research, 26 e54636, e54636. doi: 10.2196/54636
2023
Journal Article
Factors that may threaten or protect the wellbeing of staff working in paediatric intensive care environments
Crowe, Liz, Young, Jeanine, Smith, Anthony C. and Haydon, Helen M. (2023). Factors that may threaten or protect the wellbeing of staff working in paediatric intensive care environments. Intensive and Critical Care Nursing, 78 103476, 1-6. doi: 10.1016/j.iccn.2023.103476
2023
Journal Article
Consumers' experiences, preferences, and perceptions of effectiveness in using telehealth for cancer care in Australia
Banbury, Annie, Taylor, Monica, Caffery, Liam, Der Vartanian, Carolyn, Haydon, Helen, Mendis, Roshni, Ng, Kawai and Smith, Anthony (2023). Consumers' experiences, preferences, and perceptions of effectiveness in using telehealth for cancer care in Australia. Asia - Pacific Journal of Clinical Oncology, 19 (6), 752-761. doi: 10.1111/ajco.14002
2023
Journal Article
Digital divide or digital exclusion? Do allied health professionals’ assumptions drive use of telehealth?
Cook, Renee, Haydon, Helen M., Thomas, Emma E., Ward, Elizabeth C., Ross, Julie-Anne, Webb, Clare, Harris, Michael, Hartley, Carina, Burns, Clare L., Vivanti, Angela P., Carswell, Phillip and Caffery, Liam J. (2023). Digital divide or digital exclusion? Do allied health professionals’ assumptions drive use of telehealth?. Journal of Telemedicine and Telecare, 1357633X231189846. doi: 10.1177/1357633x231189846
2023
Conference Publication
Digital divide or digital exclusion: Do allied health professionals’ assumptions drive use of telehealth?
Cook, R., Haydon, H. M., Thomas, E. E., Ward, E. C., Ross, J.-A. and Caffery, L. J. (2023). Digital divide or digital exclusion: Do allied health professionals’ assumptions drive use of telehealth?. THRIVE Allied Health Symposium, TRI – Translational Research Institute, Brisbane, QLD Australia, 2 August 2023.
2023
Journal Article
Telehealth adoption in cancer clinical trials: an Australian perspective
Thomas, Emma E., Kelly, Jaimon T., Taylor, Monica L., Mendis, Roshni, Banbury, Annie, Haydon, Helen, Catto, Janessa, Der Vartanian, Carolyn, Smith, Anthony C. and Caffery, Liam J. (2023). Telehealth adoption in cancer clinical trials: an Australian perspective. Asia - Pacific Journal of Clinical Oncology, 19 (4), 549-558. doi: 10.1111/ajco.13899
2023
Journal Article
How do consumers prefer their care delivered: In-person, telephone or videoconference?
Snoswell, Centaine L., Haydon, Helen M., Kelly, Jaimon T., Thomas, Emma E., Caffery, Liam J. and Smith, Anthony C. (2023). How do consumers prefer their care delivered: In-person, telephone or videoconference?. Journal of Telemedicine and Telecare, 30 (10), 1357633X231160333-1562. doi: 10.1177/1357633x231160333
2023
Journal Article
Challenges and opportunities in providing dementia care for Aboriginal and Torres Strait Islander peoples living in rural and remote areas
Haydon, Helen M., Smith, Anthony C., Gleed, Lauren, Neuhaus, Maike, Lawton, Sheryl and Caffery, Liam J. (2023). Challenges and opportunities in providing dementia care for Aboriginal and Torres Strait Islander peoples living in rural and remote areas. Dementia, 22 (1), 197-217. doi: 10.1177/14713012221138825
2022
Conference Publication
Telehealth utilisation in a diverse region in Queensland, Australia: A cross-sectional study
Gallegos-Rejas, Victor M., Kelly, Jaimon T., Lucas, Karen, Snoswell, Centaine L., Haydon, Helen M., Pager, Sue, Smith, Anthony C. and Thomas, Emma (2022). Telehealth utilisation in a diverse region in Queensland, Australia: A cross-sectional study. Successes and Failures in Telehealth Conference 2022, Brisbane, QLD Australia, 9-11 November 2022.
2022
Conference Publication
Telehealth utilisation in a diverse region in Queensland, Australia: A cross-sectional study
Gallegos-Rejas, Victor M., Kelly, Jaimon T., Lucas, Karen, Snoswell, Centaine L., Haydon, Helen M., Pager, Sue, Smith, Anthony C. and Thomas, Emma (2022). Telehealth utilisation in a diverse region in Queensland, Australia: A cross-sectional study. Successes and Failures in Telehealth Conference 2022 (SFT-2022), Brisbane, QLD Australia, 9-11 November 2022.
2022
Conference Publication
Digital divide or digital exclusion: Do allied health practitioner assumptions drive telehealth use?
Cook, R., Thomas, E. E., Ward, E. C., Haydon, H. M., Ross, J.-A., Webb, C., Harris, M., Hartley, C., Burns, C. L., Vivanti, A. P., Carswell, P. and Caffery, L. J (2022). Digital divide or digital exclusion: Do allied health practitioner assumptions drive telehealth use?. Successes and Failures in Telehealth Conference 2022, Brisbane, QLD Australia, 9-11 November 2022.
2022
Conference Publication
Telemental Health Services on the Medicare Benefits Scheme: data from 2019 to 2021
Snoswell, Centaine L., Arnautovska, Urska, Haydon, Helen M., Siskind, Dan and Smith, Anthony (2022). Telemental Health Services on the Medicare Benefits Scheme: data from 2019 to 2021. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Economic evaluation of the Statewide Specialist Palliative Rural Telehealth (SPaRTa) Service
Snoswell, Centaine L., Smith, Anthony, Grove, Graham, Broadbent, Andrew, Caffery, Liam, Thomas, Emma, Kelly, Jaimon and Haydon, Helen (2022). Economic evaluation of the Statewide Specialist Palliative Rural Telehealth (SPaRTa) Service. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference
Snoswell, Centaine L., Haydon, Helen M., Kelly, Jaimon, Thomas, Emma, Caffery, Liam and Smith, Anthony (2022). Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services
Haydon, Helen, Caffery, Liam, Thomas, Emma, Snoswell, Centaine L., Garner, Lisa, Wright, Roderick and Smith, Anthony (2022). Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Journal Article
Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations
Banbury, Annie, Smith, Anthony C., Taylor, Monica L., Der Vartanian, Carolyn, Ng, Kawai, Vitangcol, Kathryn, Haydon, Helen M., Thomas, Emma E. and Caffery, Liam J. (2022). Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations. Journal of Telemedicine and Telecare, 28 (10), 733-739. doi: 10.1177/1357633x221123409
2022
Journal Article
Digital health experiences reported in chronic disease management: An umbrella review of qualitative studies
Taylor, Monica L., Thomas, Emma E., Vitangcol, Kathryn, Marx, Wolfgang, Campbell, Katrina L., Caffery, Liam J., Haydon, Helen M., Smith, Anthony C. and Kelly, Jaimon T. (2022). Digital health experiences reported in chronic disease management: An umbrella review of qualitative studies. Journal of Telemedicine and Telecare, 28 (10), 705-717. doi: 10.1177/1357633x221119620
Funding
Current funding
Past funding
Supervision
Availability
- Dr Helen Haydon is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
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The Role of Telehealth in Voluntary Assisted Dying
Using strict eligibility criteria, Voluntary Assisted Dying (VAD) laws are now passed in all Australian states. VAD permits an eligible person with a terminal illness to end their life through either self-administration or practitioner-administration of a VAD medication. VAD enables “people who are suffering and dying to choose the manner and timing of their death”. Although choice is a central tenet of VAD, people living in rural and remote locations lack choice if local health services are not providers.
Telehealth effectively increases access to healthcare for such underserved populations. However, under federal legislation it may be a criminal offence for clinicians to discuss VAD via telehealth. Clinicians are uncertain about how to support people in rural and remote communities. Overseas, when appropriate, telehealth supports people to access VAD. This research investigates the impact of using (or not using) telehealth as a means of accessing VAD services on clinicians and consumers.
Supervision history
Current supervision
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Doctor Philosophy
The feasibility of the decentralised clinical trial model in Australia
Principal Advisor
Other advisors: Associate Professor Nicole Hartley, Associate Professor Chelsea Dobbins
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Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Principal Advisor
Other advisors: Dr Centaine Snoswell
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Doctor Philosophy
The feasibility of the decentralised clinical trial model in Australia
Principal Advisor
Other advisors: Associate Professor Nicole Hartley, Associate Professor Chelsea Dobbins
Completed supervision
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2022
Doctor Philosophy
Understanding the Risk and Protective Factors for Burnout and Wellbeing of Staff Working in the Paediatric Intensive Care Unit: PICU Staff Wellbeing
Principal Advisor
Other advisors: Professor Anthony Smith
Media
Enquiries
Contact Dr Helen Haydon directly for media enquiries about:
- telehealth
- telehealth palliative
- telepalliative
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