Overview
Background
Helen works across a range of projects in both the research and consultancy arms of the Centre for Online Health, Centre for Health Services Research. Her focus is on the effective use of technology to increase access to health interventions (e.g. online psychoeducational tools for carers; telehealth implementation, telemental health and allied health) and increasing health literacy in the community (e.g. dementia knowledge and digital health). She is particularly interested in using health technology to promote quality end-of-life care. Her current projects aim to increase care closer to home for people with dementia and with life-limiting illnesses (e.g. telepalliative care). In 2023, she was awarded a 3-year National Palliative Care Project Grant funding to lead a national palliative care telementoring project - Palliative Care ECHO. Other research includes: evaluation of telepalliative care services (e.g. patient/ carer outcomes and perceptions and staff perceptions); mental health interventions via telehealth and social media and; online psychoeducational support for carers of people with primary brain tumours in order to increase quality of life and mental wellbeing.
Helen coordinates a range of COH consultancy projects.
She is a Registered Psychologist with clinical experience working with a range of issues and diverse populations and has over ten years’ experience teaching and facilitating workshops on psychology and health communication.
Availability
- Dr Helen Haydon is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor of Psychology, Queensland University of Technology
- Bachelor (Honours) of Psychological Science, Queensland University of Technology
- Doctor of Philosophy, Queensland University of Technology
- Graduate Diploma of Aged Health Care, University of Tasmania
Research interests
-
Palliative Telehealth Services
I lead a program of telepalliative care projects including: implementation of a national telementoring program for non-specialist health professionals to upskill in palliative care and evaluation of Queensland telepalliative care services.
-
PsychoOncology
I am involved in an Australian program of research, funded by the MRFF, to develop and evaluate an online intervention for caregivers of people with brain tumours. This program of research has several minor projects attached to it and resulted in my contrribution to the Psycho-Oncology Telehealth Recommendations.
-
Voluntary Assisted Dying
An emerging area of research, I am interested in the use of telehealth to assist with accessing Voluntary Assisted Dying (VAD) in Australia. Current federal legislation places some restrictions on the use of 'carriage services', including telehealth. These restrictions appear arbitrary and causes confusion and concern among health professionals delivering VAD. Problematically, it increases the inequity in access to VAD for ptoentally eligible people with a terminal illness who live in rural and remote areas.
Research impacts
Year
Impact measures
2023
Invited participant to Parliamentary Friends of Palliative Care Event - Australian Parliament
Invited guest to the Australian Institute of International Affairs Queensland Annual Dinner with Senator Murray Watt at Queensland Parliamentary Annexe
Invited speaker to IndOZ Conference 2023 - A meeting between Indonesian and Australian industry, government and business to discuss partnerships and opportunities.
Invited speaker to the Queensland Health Allied Health Clinical Educator Forum
Invitation to speak at the Brisbane Cancer Conference - Ms Monica Taylor will speak on my behalf
Invited guest and exhibitor (promoting my palliative care work) at the Brisbane North PHN Palliative Care Evening for Primary Care
Invited guest (only research focussed guest) at the Queensland Voluntary Assisted Dying Implementation Conference
Contributed to development of the Psycho-Oncollogy Telehealth Recommendations
2022
Course leader for the Australia Awards in Indonesia - Upskilling Indonesian government and industry personnel in digital health implementation and evaluation.
Invited to meet with DFAT personnel at the Australian Embassy - Jakarta, Indonesia to discuss transnational digital health collaboration needs and potentials.
Developed and facilitated a telementoring Palliative Care service reaching national and international participants.
2021
Co-developed a telementoring dementia service with Queensland Aboriginal and Islander Health Council services
2020
Involvement in the delivery of numerous webinars to support the rapid uptake of telehealth during COVID-19. These included a recorded webinar for the Western Queensland PHN and the Centre for Online Health Telehealth Forum which reached people across Australia and overseas. I am also involved in webinars and podcasts, planned for September, for two multinational pharmaceutical companies.
Contribution to online publishing and promotion of Quick Guides for Telehealth (Caffery, Hobson, Mothershaw, Haydon, Snoswell, Thomas, Zurynski, Smith K-L, Clay & Smith AC). https://espace.library.uq.edu.au/view/UQ:6eb6f3b
Highlighting the use of telehealth during COVID-19 restrictions in a Croakey article, Snoswell, Mehrotra, Thomas, Smith K, Haydon, Caffery & Smith AC. "Making the most of telehealth in COVID-19 responses, and beyond" March 2020 https://espace.library.uq.edu.au/view/UQ:3d6cf9d
2019
UQ Partners in Research Excellence Award - Commendation
Atom Film Award Finalist – Co-Director of DREAMT: Using telehealth to support Aboriginal and Torres Strait Islander People with dementia
Works
Search Professor Helen Haydon’s works on UQ eSpace
2022
Conference Publication
Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference
Snoswell, Centaine L., Haydon, Helen M., Kelly, Jaimon, Thomas, Emma, Caffery, Liam and Smith, Anthony (2022). Patient experience with telehealth in 2021 and their preferences for in person, telephone and videoconference. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Conference Publication
Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services
Haydon, Helen, Caffery, Liam, Thomas, Emma, Snoswell, Centaine L., Garner, Lisa, Wright, Roderick and Smith, Anthony (2022). Dementia ECHO – Evaluation of a Telementoring Program to increase Dementia Knowledge and Skills in First Nation Health Services. The Successes and Failures in Telehealth (SFT) Conference 2022, Brisbane, QLD Australia, 9-11 November 2022. Australian Telehealth Society.
2022
Journal Article
Digital health experiences reported in chronic disease management: An umbrella review of qualitative studies
Taylor, Monica L., Thomas, Emma E., Vitangcol, Kathryn, Marx, Wolfgang, Campbell, Katrina L., Caffery, Liam J., Haydon, Helen M., Smith, Anthony C. and Kelly, Jaimon T. (2022). Digital health experiences reported in chronic disease management: An umbrella review of qualitative studies. Journal of Telemedicine and Telecare, 28 (10), 705-717. doi: 10.1177/1357633x221119620
2022
Journal Article
Dementia ECHO: evaluation of a telementoring programme to increase dementia knowledge and skills in First Nations-led health services
Haydon, Helen M., Caffery, Liam J., Snoswell, Centaine L., Thomas, Emma E., Wright, Roderick, Doolan, Rachel, Garner, Lisa, Aitken, Phil and Smith, Anthony C. (2022). Dementia ECHO: evaluation of a telementoring programme to increase dementia knowledge and skills in First Nations-led health services. Journal of Telemedicine and Telecare, 28 (10), 757-763. doi: 10.1177/1357633x221119610
2022
Journal Article
Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations
Banbury, Annie, Smith, Anthony C., Taylor, Monica L., Der Vartanian, Carolyn, Ng, Kawai, Vitangcol, Kathryn, Haydon, Helen M., Thomas, Emma E. and Caffery, Liam J. (2022). Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations. Journal of Telemedicine and Telecare, 28 (10), 733-739. doi: 10.1177/1357633x221123409
2022
Journal Article
Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals
Haydon, Helen M., Lotfaliany, Mojtaba, Jones, Cindy, Chelberg, Georgina R., Horstmanshof, Louise, Taylor, Melissa, Carey, Melissa, Snoswell, Centaine L., Hicks, Richard and Banbury, Annie (2022). Health literacy, dementia knowledge and perceived utility of digital health modalities among future health professionals. Australasian Journal on Ageing, 42 (2), 392-400. doi: 10.1111/ajag.13149
2022
Conference Publication
Development of psycho-oncology telehealth recommendations: A Delphi consensus study
Cooper, Claire, Gilchrist, Jemma, Beatty, Lisa, Kirsten, Laura, Sharpe, Louise, Zomerdijk, Nienke, Grier, Maree, Turner, Jane, Hobbs, Kim, Haydon, Helen, Dhillon, Haryana, Kelly, Brian and Shaw, Joanne (2022). Development of psycho-oncology telehealth recommendations: A Delphi consensus study. HOBOKEN: WILEY.
2022
Journal Article
Critical care staff wellbeing: a new paradigm for understanding burnout
Crowe, Liz, Young AM, Jeanine, Smith, Anthony C., Vitangcol, Kathryn and Haydon, Helen M. (2022). Critical care staff wellbeing: a new paradigm for understanding burnout. Australian Critical Care, 36 (1), 59-65. doi: 10.1016/j.aucc.2022.10.010
2022
Journal Article
Increase in telemental health services on the Medicare Benefits Schedule after the start of the coronavirus pandemic: data from 2019 to 2021
Snoswell, Centaine L., Arnautovska, Urska, Haydon, Helen M., Siskind, Dan and Smith, Anthony C. (2022). Increase in telemental health services on the Medicare Benefits Schedule after the start of the coronavirus pandemic: data from 2019 to 2021. Australian Health Review, 46 (5), 544-549. doi: 10.1071/ah22078
2022
Conference Publication
Mental Telehealth Services on the Medicare Benefits Scheme 2019 to 2021
Snoswell, Centaine L., Arnautovska, Urska, Haydon, Helen M., Siskind, Dan and Smith, Anthony C. (2022). Mental Telehealth Services on the Medicare Benefits Scheme 2019 to 2021. University of Queensland Early Career Researcher Symposium 2022, Brisbane, QLD Australia, 18-19 May 2022. The University of Queensland.
2022
Other Outputs
Telehealth for the delivery of cancer clinical trials
Thomas, Emma, Kelly, Jaimon, Taylor, Monica, Haydon, Helen, Smith, Anthony and Caffery, Liam (2022). Telehealth for the delivery of cancer clinical trials. Brisbane, QLD Australia: The University of Queensland.
2022
Journal Article
Exploring factors of uneven use of telehealth among outpatient pharmacy clinics during COVID-19: a multi-method study
Thomas, Emma, de Camargo Catapan, Soraia, M. Haydon, Helen, Barras, Michael and Snoswell, Centaine (2022). Exploring factors of uneven use of telehealth among outpatient pharmacy clinics during COVID-19: a multi-method study. Research in Social and Administrative Pharmacy, 18 (9), 3602-3611. doi: 10.1016/j.sapharm.2022.02.003
2022
Journal Article
General practitioner perceptions of telehealth services in Australia: a qualitative study
De Guzman, Keshia R., Snoswell, Centaine, Giles, Chantelle M., Smith, Anthony C. and Haydon, Helen M. (2022). General practitioner perceptions of telehealth services in Australia: a qualitative study. BJGP Open, 6 (1), 1-11. doi: 10.3399/bjgpo.2021.0182
2022
Journal Article
Implications of increased telehealth use on organisations providing mental health services during COVID-19
Snoswell, Centaine L., Caffery, Liam J., Haydon, Helen M., Banbury, Annie and Smith, Anthony C. (2022). Implications of increased telehealth use on organisations providing mental health services during COVID-19. Australian Health Review, 46 (3), 381-382. doi: 10.1071/ah22088
2021
Journal Article
Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction
Haydon, Helen M., Snoswell, Centaine L., Thomas, Emma E., Broadbent, Andrew, Caffery, Liam J., Brydon, Julie-Ann and Smith, Anthony C. (2021). Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction. Journal of Telemedicine and Telecare, 27 (10), 625-630. doi: 10.1177/1357633x211048952
2021
Conference Publication
A qualitative study on general practitioner perceptions of telehealth services in Australia
De Guzman, Keshia R., Snoswell, Centaine L., Giles, Chantelle M., Smith, Anthony C. and Haydon, Helen M. (2021). A qualitative study on general practitioner perceptions of telehealth services in Australia. Faculty of Medicine Higher Degree Research Symposium, Brisbane, Australia, 1-2 December 2021. The University of Queensland.
2021
Conference Publication
Adding telehealth to a community palliative care service: a cost-consequence analysis
Snoswell, C., Smith, A., Broadbent, A., Brydon, J. A., Thomas, E., Caffery, L. and Haydon, H. (2021). Adding telehealth to a community palliative care service: a cost-consequence analysis. Successes and Failures in Telehealth conference 2021, Online, 5-6 November 2021.
2021
Conference Publication
Adding telehealth to a community palliative care service: a cost-consequence analysis
Snoswell, C., Smith, A., Broadbent, A., Brydon, J. A., Thomas, E., Caffery, L. and Haydon, H. (2021). Adding telehealth to a community palliative care service: a cost-consequence analysis. 21st Successes and Failures in Telehealth conference 2021 (SFT-2021), Online, 3 - 5 November 2021. Brisbane, QLD, Australia: University of Queensland.
2021
Journal Article
Optimising specialist geriatric medicine services by telehealth
Haydon, Helen M, Caffery, Liam J, Snoswell, Centaine L, Thomas, Emma E, Taylor, Monica, Budge, Marc, Probert, Jacinta and Smith, Anthony C (2021). Optimising specialist geriatric medicine services by telehealth. Journal of Telemedicine and Telecare, 27 (10), 674-679. doi: 10.1177/1357633x211041859
2021
Conference Publication
Telepalliative care in Queensland
Haydon, Helen M., Grove, Graham, Snoswell, Centaine L., Fried, Ofra, Ram, Prem and Broadbent, Andrew (2021). Telepalliative care in Queensland. Centre for Palliative Care Research and Education (CPCRE) Annual Conference, Brisbane, QLD Australia, October 2021.
Funding
Current funding
Past funding
Supervision
Availability
- Dr Helen Haydon is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
-
The Role of Telehealth in Voluntary Assisted Dying
Using strict eligibility criteria, Voluntary Assisted Dying (VAD) laws are now passed in all Australian states. VAD permits an eligible person with a terminal illness to end their life through either self-administration or practitioner-administration of a VAD medication. VAD enables “people who are suffering and dying to choose the manner and timing of their death”. Although choice is a central tenet of VAD, people living in rural and remote locations lack choice if local health services are not providers.
Telehealth effectively increases access to healthcare for such underserved populations. However, under federal legislation it may be a criminal offence for clinicians to discuss VAD via telehealth. Clinicians are uncertain about how to support people in rural and remote communities. Overseas, when appropriate, telehealth supports people to access VAD. This research investigates the impact of using (or not using) telehealth as a means of accessing VAD services on clinicians and consumers.
Supervision history
Current supervision
-
Master Philosophy
Building grief literacy in residential aged care facilities in rural Far North Queensland as part of a virtual care model.
Principal Advisor
Other advisors: Dr Centaine Snoswell
-
Doctor Philosophy
The feasibility of the decentralised clinical trial model in Australia
Principal Advisor
Other advisors: Associate Professor Nicole Hartley, Associate Professor Chelsea Dobbins
-
Doctor Philosophy
The feasibility of the decentralised clinical trial model in Australia
Principal Advisor
Other advisors: Associate Professor Nicole Hartley, Associate Professor Chelsea Dobbins
-
Doctor Philosophy
The feasibility of the decentralised clinical trial model in Australia
Principal Advisor
Other advisors: Associate Professor Nicole Hartley, Associate Professor Chelsea Dobbins
-
Doctor Philosophy
AI companions: opportunities and risks for the wellbeing of Australian adolescent girls
Associate Advisor
Other advisors: Professor Liam Caffery, Dr Centaine Snoswell
-
Doctor Philosophy
Integrating telehealth into allied health services
Associate Advisor
Other advisors: Professor Elizabeth Ward, Professor Liam Caffery, Dr Emma Thomas
Completed supervision
-
2022
Doctor Philosophy
Understanding the Risk and Protective Factors for Burnout and Wellbeing of Staff Working in the Paediatric Intensive Care Unit: PICU Staff Wellbeing
Principal Advisor
Other advisors: Professor Anthony Smith
Media
Enquiries
Contact Dr Helen Haydon directly for media enquiries about:
- telehealth
- telehealth palliative
- telepalliative
Need help?
For help with finding experts, story ideas and media enquiries, contact our Media team: