Overview
Background
Associate Professor Jie Wang completed a PhD in the field of crisis management at the University of Queensland. Her research interests are associated with risk, crisis and disaster management in tourism and hospitality. Her research focuses on how humans perceive and act in relation to risk, crisis and disaster, with the aim of understanding how behaviour changes can improve the resilience of people, organisations and tourism destinations.
Her research on enhancing crisis preparedness won the Outstanding Doctoral Research Award from the European Foundation for Management Development (EFMD) and Emerald Publishing. Dr Wang has also received Early Career Researcher Excellence Award (in Research) from UQ Business School in 2019. She works across disciplinary boundaries including management, strategy, psychology, economics and medicine. She also works with international collaborators from North America, Europe and Asia. She has received an Australian Government grant in 2021 to establish the 'Australia-Indonesia Business Resilience Hub' focusing on tourism thriving and capability building.
Dr Wang has been actively involved in a number of teaching and learning innovation projects. In 2019, she received a Commendation for UQ Citation for Outstanding Contributions to Student Learning from the University of Queensland. In 2018, she received Excellence in Education Award for Enhancing Employability from UQ Faculty of Business, Economics & Law. In 2023, she has been shortlisted for UQ Awards for Excellence in Graduate Research Training, and received a UQ BEL Excellence Award in ‘Research for HDR Supervision’.
Availability
- Dr Jie Wang is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Masters (Research), University of Canberra
- Doctor of Philosophy, The University of Queensland
Research interests
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Minimising Travel-related Risks
Dr. Wang's research is dedicated to minimising risks associated with travel, including physical injuries, health and privacy concerns. She investigates how tourists perceive and respond to various travel-related risks, examining the roles of risk perception, emotional responses, and social norms. Her goal is to enhance risk and health communication strategies, empowering travelers with the knowledge and tools to navigate their journeys safely and confidently.
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Enhancing accessible and Inclusive Tourism
Dr. Wang is a passionate advocate for accessible and inclusive travel, focusing on the needs of people with disabilities, carers, parents, and senior tourists. Her research aims to address barriers to travel, ensuring that tourism experiences are accommodating for all. She explores innovative solutions to create inclusive environments, emphasizing the importance of universal design and equitable access. Dr. Wang's work contributes to the development of policies and strategies that promote inclusivity, fostering a travel industry that values and supports diverse needs.
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Building Business Disaster Resilience and Crisis Preparedness
Dr. Wang's research focuses on building capabilities for proactive planning, effective crisis response, and disaster recovery. She investigates factors that influence organizational crisis preparedness, including individual psychological factors (attitudes, beliefs, feelings, past experiences), organizational factors (culture, learning, leadership, social capital, empowerment, digital adoption), and environmental contextual factors (national culture, geographic, political, social, ethical, and economic contexts). Dr. Wang continues to advance her framework, the Onion Model for Strategic Crisis Planning, to further this area of study. Her work is pivotal in shaping resilient organizations capable of navigating crises with confidence and agility.
Works
Search Professor Jie Wang’s works on UQ eSpace
2021
Book Chapter
Understanding how tourists perceive and respond to risk: a focus on health risk
Wang, Jie and Karl, Marion (2021). Understanding how tourists perceive and respond to risk: a focus on health risk. Tourist health, safety and wellbeing in the new normal. (pp. 347-371) edited by Jeff Wilks, Donna Pendergast, Peter A. Leggat and Damian Morgan. Singapore: Springer Singapore. doi: 10.1007/978-981-16-5415-2_14
2019
Journal Article
Risk reduction and adventure tourism safety: an extension of the risk perception attitude framework (RPAF)
Wang, Jie, Liu-Lastres, Bingjie, Ritchie, Brent W. and Pan, Dong-Zi (2019). Risk reduction and adventure tourism safety: an extension of the risk perception attitude framework (RPAF). Tourism Management, 74, 247-257. doi: 10.1016/j.tourman.2019.03.012
2019
Journal Article
Travellers' self-protections against health risks: an application of the full Protection Motivation Theory
Wang, Jie, Liu-Lastres, Bingjie, Ritchie, Brent W. and Mills, Deborah J. (2019). Travellers' self-protections against health risks: an application of the full Protection Motivation Theory. Annals of Tourism Research, 78 102743, 102743. doi: 10.1016/j.annals.2019.102743
2019
Journal Article
The construction of home feeling by Airbnb guests in the sharing economy: a semantics perspective
Zhu, Yunxia, Cheng, Mingming, Wang, Jie, Ma, Laikun and Jiang, Ruochen (2019). The construction of home feeling by Airbnb guests in the sharing economy: a semantics perspective. Annals of Tourism Research, 75, 308-321. doi: 10.1016/j.annals.2018.12.013
2019
Journal Article
Thirty years of research on tourism safety and security: a comparative automated content analysis approach
Wang, Jie, Liu-Lastres, Bingjie, Shi, Yong and Li, Tingting (2019). Thirty years of research on tourism safety and security: a comparative automated content analysis approach. Journal of China Tourism Research, 15 (3), 1-19. doi: 10.1080/19388160.2019.1575779
2019
Conference Publication
Blended Tourism Experiencescape: A Conceptualisation of Live-Streaming Tourism
Deng, Zhiming, Benckendorff, Pierre and Wang, Jie (2019). Blended Tourism Experiencescape: A Conceptualisation of Live-Streaming Tourism. eTourism Conference (ENTER) - eTourism - Towards a Sustainable Digital Society, Nicosia Cyprus, 30 January - 1 February 2019. Cham, Switzerland: Springer. doi: 10.1007/978-3-030-05940-8_17
2018
Journal Article
#Strongerthanwinston: tourism and crisis communication through Facebook following tropical cyclones in Fiji
Möller, Cecilia, Wang, Jie and Nguyen, Hanh Thuy (2018). #Strongerthanwinston: tourism and crisis communication through Facebook following tropical cyclones in Fiji. Tourism Management, 69, 272-284. doi: 10.1016/j.tourman.2018.05.014
2018
Journal Article
Top-down or outside-in? Culturally diverse approaches to hotel crisis planning
Wang, Jie and Wu, Xiaoyi (2018). Top-down or outside-in? Culturally diverse approaches to hotel crisis planning. Journal of Hospitality and Tourism Management, 36, 76-84. doi: 10.1016/j.jhtm.2018.08.002
2017
Journal Article
Non-compliance in national parks: An extension of the theory of planned behaviours model with pro-environmental values
Goh, Edmund, Ritchie, Brent and Wang, Jie (2017). Non-compliance in national parks: An extension of the theory of planned behaviours model with pro-environmental values. Tourism Management, 59 (April), 123-127. doi: 10.1016/j.tourman.2016.07.004
2016
Journal Article
From lost space to third place: the visitor's perspective
Luo, Qiuju, Wang, Jie and Yun, Weijia (2016). From lost space to third place: the visitor's perspective. Tourism Management, 57, 106-117. doi: 10.1016/j.tourman.2016.05.012
2015
Journal Article
Exploring the travel patterns, preferences and recommendations of Chinese university students living in Australia
Hughes, Karen, Wang, Jie and Shu, Mengya (2015). Exploring the travel patterns, preferences and recommendations of Chinese university students living in Australia. Journal of Hospitality and Tourism Management, 23 31, 12-22. doi: 10.1016/j.jhtm.2015.03.002
2014
Book Chapter
The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels
Wang, Jie and Ritchie, Brent W. (2014). The influence of organizational culture in crisis planning: an application of the competing value framework (CVF) in Chinese Hotels. Tourism Crisis and Disaster Management in the Asia-Pacific. (pp. 44-61) edited by Brent W. Ritchie and Kom Campiranon. Wallingford, Oxfordshire, UK: CABI International. doi: 10.1079/9781780643250.0044
2013
Journal Article
Attitudes and perceptions of crisis planning among the accommodation managers: results from an Australian study
Wang, Jie and Ritchie, Brent W. (2013). Attitudes and perceptions of crisis planning among the accommodation managers: results from an Australian study. Safety Science, 52, 81-91. doi: 10.1016/j.ssci.2012.02.005
2013
Conference Publication
Thunder down under? Chinese students' preferences for Australia's tourism experiences
Hughes, Karen, Wang, Jie and Shu, Lavender (2013). Thunder down under? Chinese students' preferences for Australia's tourism experiences. CAUTHE 2013: Council for Australasian University Tourism and Hospitality Education Annual Conference, Canterbury, NZ, 11-14 February, 2013. Christchurch, NZ: CAUTHE (Council for Australasian University Tourism and Hospitality Education).
2013
Conference Publication
Health and safety risk perceptions and behaviour of Australian outbound travellers
Wang, Jie, Ritchie, Brent, Watson, Bernadette and Chien, Monica (2013). Health and safety risk perceptions and behaviour of Australian outbound travellers. CAUTHE 2013: Council for Australasian University Tourism and Hospitality Education Annual Conference, Canterbury, NZ, 11-14 February, 2013. Christchurch, NZ: CAUTHE (Council for Australasian University Tourism and Hospitality Education).
2012
Journal Article
Understanding accommodation managers' crisis planning intention: An application of the theory of planned behaviour
Wang, Jie and Ritchie, Brent W. (2012). Understanding accommodation managers' crisis planning intention: An application of the theory of planned behaviour. Tourism Management, 33 (5), 1057-1067. doi: 10.1016/j.tourman.2011.12.006
2011
Journal Article
Proactive crisis planning: lessons for the accommodation industry
Ritchie, Brent W., Bentley, Guy, Krouth, Thomas and Wang, Jie (2011). Proactive crisis planning: lessons for the accommodation industry. Scandinavian Journal of Hospitality and Tourism, 11 (3), 367-386. doi: 10.1080/15022250.2011.600591
2011
Other Outputs
Planning for the inevitable: an examination of strategic crisis planning in the Australian accommodation industry
Jie Wang (2011). Planning for the inevitable: an examination of strategic crisis planning in the Australian accommodation industry. PhD Thesis, School of Tourism, The University of Queensland.
2010
Journal Article
Evaluating undergraduate courses in tourism management: A comparison between Australia and China
Wang, J, Huyton, J, Gao, XC and Ayres, H (2010). Evaluating undergraduate courses in tourism management: A comparison between Australia and China. Journal of Hospitality, Leisure, Sports and Tourism Education, 9 (2), 46-62. doi: 10.3794/johlste.92.258
2010
Journal Article
Is tourism education meeting the needs of the tourism industry? An Australian case study
Wang, Jie, Ayres, Helen and Huyton, Jeremy (2010). Is tourism education meeting the needs of the tourism industry? An Australian case study. Journal of Hospitality and Tourism Education, 22 (1), 8-14. doi: 10.1080/10963758.2010.10696964
Funding
Past funding
Supervision
Availability
- Dr Jie Wang is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
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Tourism Risk Management
Projects aim to understand how tourists perceive and act in relation to travel-related risks. For example, travel-related health risk, privacy risk, safety risk, or disaster risk. These studies attempt to theorize the role of risk perception, emotion, individual identity, and social norm in risk communication and management in the tourism, hospitality and event context.
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Travel Accessibility and Inclusion
I am interested in travel accessibility to enhance equity, diversity and inclusion. My projects are related to inclusive risk management and/or inclusive travel design for people with disabilities, with the aim to enhance the travel experience and safety for individuals with mobility, vision, or intellectual impairments. A few aspects can be related to accessibility and universal design; digital accessibility; evaluation, sensitization and empathy; and compliance.
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Disaster Resilience
Projects attempt to understand capability building to enable proactive planning and prevention, effective crisis response, and disaster recovery with innovation. Topics such as social capital, the role of technology and social media, positive psychology, and social inclusion for vulnerable groups and communities.
Supervision history
Current supervision
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Doctor Philosophy
Balancing Romance and Risk: The Role of Anticipated Emotions in Female Tourists' Online Self-Disclosure Behaviour
Principal Advisor
Other advisors: Professor Pierre Benckendorff
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Doctor Philosophy
Disability-led Innovation and Assistive Technology: Redefining Accessibility in the Global Hospitality Industry
Principal Advisor
Other advisors: Dr Josephine Previte
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Doctor Philosophy
Understanding the Relationship between Destination Image and Young Tourists¿ Risk-taking: Considering Roles of Psycho-social Factors
Principal Advisor
Other advisors: Dr Laura Ferris, Associate Professor Gabby Walters
Completed supervision
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2023
Doctor Philosophy
Social networks and resilience to external shocks of tourism-hospitality small and medium enterprises
Associate Advisor
Other advisors: Professor Brent Ritchie
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2022
Doctor Philosophy
Being there without being there: Exploring technology affordances in travel live streaming
Associate Advisor
Other advisors: Professor Pierre Benckendorff
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2015
Doctor Philosophy
Understanding Non-compliance in National Parks: An Extension of the Theory of Planned Behaviour
Associate Advisor
Other advisors: Professor Brent Ritchie
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2015
Doctor Philosophy
Essays in environmentally sustainable tourist behaviour
Associate Advisor
Other advisors: Professor Sara Dolnicar
Media
Enquiries
Contact Dr Jie Wang directly for media enquiries about:
- Accessible tourism
- Crisis management
- disability-inclusion
- Disaster resilience
- People with disability
- Risk communication
- Travel safety
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