Overview
Background
Associate Professor Jie Wang completed a PhD in the field of crisis management at the University of Queensland. Her research interests are associated with risk, crisis and disaster management in tourism and hospitality. Her research focuses on how humans perceive and act in relation to risk, crisis and disaster, with the aim of understanding how behaviour changes can improve the resilience of people, organisations and tourism destinations.
Her research on enhancing crisis preparedness won the Outstanding Doctoral Research Award from the European Foundation for Management Development (EFMD) and Emerald Publishing. Dr Wang has also received Early Career Researcher Excellence Award (in Research) from UQ Business School in 2019. She works across disciplinary boundaries including management, strategy, psychology, economics and medicine. She also works with international collaborators from North America, Europe and Asia. She has received an Australian Government grant in 2021 to establish the 'Australia-Indonesia Business Resilience Hub' focusing on tourism thriving and capability building.
Dr Wang has been actively involved in a number of teaching and learning innovation projects. In 2019, she received a Commendation for UQ Citation for Outstanding Contributions to Student Learning from the University of Queensland. In 2018, she received Excellence in Education Award for Enhancing Employability from UQ Faculty of Business, Economics & Law. In 2023, she has been shortlisted for UQ Awards for Excellence in Graduate Research Training, and received a UQ BEL Excellence Award in ‘Research for HDR Supervision’.
Availability
- Dr Jie Wang is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Masters (Research), University of Canberra
- Doctor of Philosophy, The University of Queensland
Research interests
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Minimising Travel-related Risks
Dr. Wang's research is dedicated to minimising risks associated with travel, including physical injuries, health and privacy concerns. She investigates how tourists perceive and respond to various travel-related risks, examining the roles of risk perception, emotional responses, and social norms. Her goal is to enhance risk and health communication strategies, empowering travelers with the knowledge and tools to navigate their journeys safely and confidently.
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Enhancing accessible and Inclusive Tourism
Dr. Wang is a passionate advocate for accessible and inclusive travel, focusing on the needs of people with disabilities, carers, parents, and senior tourists. Her research aims to address barriers to travel, ensuring that tourism experiences are accommodating for all. She explores innovative solutions to create inclusive environments, emphasizing the importance of universal design and equitable access. Dr. Wang's work contributes to the development of policies and strategies that promote inclusivity, fostering a travel industry that values and supports diverse needs.
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Building Business Disaster Resilience and Crisis Preparedness
Dr. Wang's research focuses on building capabilities for proactive planning, effective crisis response, and disaster recovery. She investigates factors that influence organizational crisis preparedness, including individual psychological factors (attitudes, beliefs, feelings, past experiences), organizational factors (culture, learning, leadership, social capital, empowerment, digital adoption), and environmental contextual factors (national culture, geographic, political, social, ethical, and economic contexts). Dr. Wang continues to advance her framework, the Onion Model for Strategic Crisis Planning, to further this area of study. Her work is pivotal in shaping resilient organizations capable of navigating crises with confidence and agility.
Works
Search Professor Jie Wang’s works on UQ eSpace
2010
Journal Article
A theoretical model for strategic crisis planning: Factors influencing crisis planning in the hotel industry
Wang, Jie and Ritchie, Brent (2010). A theoretical model for strategic crisis planning: Factors influencing crisis planning in the hotel industry. International Journal of Tourism Policy, 3 (4), 297-317. doi: 10.1504/IJTP.2010.040390
2009
Journal Article
Job Ready Graduates: A Tourism Industry Perspective
Wang, J., Ayres, H. and Huyton, J. (2009). Job Ready Graduates: A Tourism Industry Perspective. Journal of Hospitality and Tourism Management, 16 (1), 62-72. doi: 10.1375/jhtm.16.1.62
Funding
Past funding
Supervision
Availability
- Dr Jie Wang is:
- Available for supervision
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Available projects
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Tourism Risk Management
Projects aim to understand how tourists perceive and act in relation to travel-related risks. For example, travel-related health risk, privacy risk, safety risk, or disaster risk. These studies attempt to theorize the role of risk perception, emotion, individual identity, and social norm in risk communication and management in the tourism, hospitality and event context.
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Travel Accessibility and Inclusion
I am interested in travel accessibility to enhance equity, diversity and inclusion. My projects are related to inclusive risk management and/or inclusive travel design for people with disabilities, with the aim to enhance the travel experience and safety for individuals with mobility, vision, or intellectual impairments. A few aspects can be related to accessibility and universal design; digital accessibility; evaluation, sensitization and empathy; and compliance.
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Disaster Resilience
Projects attempt to understand capability building to enable proactive planning and prevention, effective crisis response, and disaster recovery with innovation. Topics such as social capital, the role of technology and social media, positive psychology, and social inclusion for vulnerable groups and communities.
Supervision history
Current supervision
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Doctor Philosophy
Balancing Romance and Risk: The Role of Anticipated Emotions in Female Tourists' Online Self-Disclosure Behaviour
Principal Advisor
Other advisors: Professor Pierre Benckendorff
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Doctor Philosophy
Disability-led Innovation and Assistive Technology: Redefining Accessibility in the Global Hospitality Industry
Principal Advisor
Other advisors: Dr Josephine Previte
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Doctor Philosophy
Understanding the Relationship between Destination Image and Young Tourists¿ Risk-taking: Considering Roles of Psycho-social Factors
Principal Advisor
Other advisors: Dr Laura Ferris, Associate Professor Gabby Walters
Completed supervision
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2023
Doctor Philosophy
Social networks and resilience to external shocks of tourism-hospitality small and medium enterprises
Associate Advisor
Other advisors: Professor Brent Ritchie
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2022
Doctor Philosophy
Being there without being there: Exploring technology affordances in travel live streaming
Associate Advisor
Other advisors: Professor Pierre Benckendorff
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2015
Doctor Philosophy
Understanding Non-compliance in National Parks: An Extension of the Theory of Planned Behaviour
Associate Advisor
Other advisors: Professor Brent Ritchie
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2015
Doctor Philosophy
Essays in environmentally sustainable tourist behaviour
Associate Advisor
Other advisors: Professor Sara Dolnicar
Media
Enquiries
Contact Dr Jie Wang directly for media enquiries about:
- Accessible tourism
- Crisis management
- disability-inclusion
- Disaster resilience
- People with disability
- Risk communication
- Travel safety
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