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Professor Cara Wrigley
Professor

Cara Wrigley

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Overview

Background

Dr Cara Wrigley is currently Professor of Design within the Faculty of Engineering, Architecture and Information Technology at The University of Queensland. Prior to this appointment she was the Jericho Chair of Design Innovation at The University of Sydney, leading an interdisciplinary research group sponsored by the Royal Australian Air Force. This multi-million-dollar engagement brought together the Australian Defence Force and world-leading researchers to investigate the role that design plays in the creation of disruptive technologies for military capability.

During her time at the University of Sydney Professor Wrigley established the Defence by Design Group, where she ran applied research projects in the military domain. This collaboration contributed to the theoretical development of ‘military design thinking’ that has been taught and applied widely throughout the Australian Defence Force. In 2018, she also established and directed the Design Innovation Research Group, leading a research team that focused on design-led exploratory research, conducting applied and theoretical research into people, emotions, strategy and business.

Professor Wrigley holds extensive experience in curriculum development and delivery, during her time at the University of Sydney she developed and delivered a Massive Open Online Course (MOOC) on Design Innovation (2018), rolled out a university wide Design Major (2018) and launched the Master of Design Innovation and Strategic Design (2019) program. This new degree has been reported on in the Book ‘Design Thinking Pedagogy: Facilitating Innovation and Impact in Tertiary Education’ by Routledge published in 2022.

Professor Wrigley has secured over $60M in competitive industry and government grants and is currently Chief Investigator on ARC Discovery and Linkage projects as well as a Medical Research Future Fund. Her research projects have received funding from industry partners such as the Brisbane Airport Corporation, Suncorp Insurance Australia, TAFE NSW, WaterCo Ltd, Bank of Queensland, BiVACOR and the Royal Australian Airforce. She is a reviewer for the Australian Research Council (ARC) and provides advice to organisations and their executives from diverse industries. For this work she has received Australian Good Design Awards.

Professor Wrigley has published extensively on the application and adoption of design disseminated through seven (7) books. Including the Research Handbook on Design Thinking (2023), Design Innovation and Integration (2021), Design Innovation for Health and Medicine (2020) and Affected: Emotionally Engaging Customers in the Digital Age (2018). She has more than 100 refereed research papers in outlets such Design Issues, Journal of Cleaner Production, Energy Policy, California Management Review, ASAIO Journal, and Journal of Cardiovascular Nursing. She is currently the Editor-in-Chief of the leading design research journal Design Studies published by Elsevier.

Professor Wrigley has delivered invited keynotes at prestigious global academic conferences in the medical field including the European Mechanical Circulatory Support Summit (EUMS) Conference (2019, Vienna), the American Society of Artificial Internal Organs (ASAIO) 65th Annual Conference (San Francisco (2019) and the Asia-Pacific Extracorporeal Life Support Organisation (APELSO) Conference (2018). Furthermore, she is a regular invited speaker at the Australian Defence College and the Australian Defence Force Academy in Canberra for her work in Defence.

She is passionate about providing positive student and supervisor experiences and has presented at a number of universities on the topic of academic development and PhD supervision. She has advised a number of colleagues and high degree students on how to develop efficient and successful ways of collaboration, building professional networks and working with industry partners.

Availability

Professor Cara Wrigley is:
Available for supervision
Media expert

Qualifications

  • Doctor of Philosophy, Queensland University of Technology

Research interests

  • Design Innovation

    Design innovation is a field of research that explores the intersection of design and innovation processes. It encompasses the study of methodologies, frameworks, and approaches to facilitate the generation and implementation of novel and transformative design solutions. This interdisciplinary field draws upon principles from design thinking, human-centered design, and innovation management. Researchers in this field investigate various aspects, including user-centered needs assessment, ideation techniques, prototyping methods, and user testing strategies. The overarching goal is to enhance the effectiveness and efficiency of design processes, ultimately leading to the creation of innovative products, services, and systems that address societal, economic, and environmental challenges. Design innovation research serves as a catalyst for advancing knowledge, fostering creativity, and promoting sustainable and inclusive design practices.

  • Design Thinking

    Design thinking focuses on the systematic and human-centred approach to problem-solving and innovation. It explores the cognitive processes, methodologies, and strategies employed by designers to address complex problems and create user-centred solutions. Through interdisciplinary investigations, researchers in this field examine the stages of design thinking, including empathising with users, defining problem statements, ideating alternative solutions, prototyping, and testing. They explore the application of design thinking in diverse contexts, such as product design, service design, and organisational innovation. By analysing the cognitive and behavioural aspects of design thinking, we can aim to advance theoretical understanding, refine methodologies, and identify best practices for fostering creativity, collaboration, and user-centric innovation.

  • Emotional Design

    Emotional design delves into the study of the profound relationship between design and human emotions. It explores how design elements, aesthetics, and functionality can evoke and influence emotional responses in users. Researchers in this field investigate the cognitive and affective processes involved in emotional design, examining how emotions shape user experiences and product perceptions. They explore the application of emotional design across various domains, such as product design, interactive interfaces, and environmental design. The goal of this research is to understand and leverage the impact of emotions on design outcomes, enabling the creation of more meaningful, engaging, and user-centric designs that resonate with individuals on an emotional level.

Works

Search Professor Cara Wrigley’s works on UQ eSpace

110 works between 2008 and 2024

81 - 100 of 110 works

2015

Journal Article

The role of design in the future of digital channels: Conceptual insights and future research directions

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004

The role of design in the future of digital channels: Conceptual insights and future research directions

2015

Journal Article

Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems

Ballantyne-Brodie, Emily, Wrigley, Cara and Ramsey, Rebecca (2015). Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems. Journal of Design, Business and Society, 1 (1), 43-55. doi: 10.1386/dbs.1.1.43_1

Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems

2015

Journal Article

Not just what they want, but why they want it: Traditional market research to deep customer insights

Price, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024

Not just what they want, but why they want it: Traditional market research to deep customer insights

2015

Journal Article

Typologies and touchpoints: designing multi-channel digital strategies

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039

Typologies and touchpoints: designing multi-channel digital strategies

2015

Journal Article

The role of emotion in product, service and business model design

Straker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112

The role of emotion in product, service and business model design

2014

Conference Publication

Designing innovative business models: Five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2014). Designing innovative business models: Five emerging meta-models. IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: Five emerging meta-models

2014

Conference Publication

Can emotion provide a new approach to business model innovation?

Straker, Karla, Wrigley, Cara and Rosemann, Michael (2014). Can emotion provide a new approach to business model innovation?. 2013 IEEE-Tsinghua International Design Management Symposium: Design-Driven Business Innovation, TIDMS 2013, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981252

Can emotion provide a new approach to business model innovation?

2014

Journal Article

Driving toward user-centered engineering in automotive design

Bryant, Scott and Wrigley, Cara (2014). Driving toward user-centered engineering in automotive design. Design Management Journal, 9 (1), 74-84. doi: 10.1111/dmj.12007

Driving toward user-centered engineering in automotive design

2014

Book Chapter

Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments

Bucolo, Sam and Wrigley, Cara (2014). Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments. Global Perspectives on Achieving Success in High and Low Cost Operating Environments. (pp. 241-251) Hershey, PA, United States: IGI GLOBAL. doi: 10.4018/978-1-4666-5828-8.ch009

Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments

2014

Conference Publication

Customer journey and experience canvas

Nusem, Erez, Defries, Aimee, Wrigley, Cara and Matthews, Judy (2014). Customer journey and experience canvas. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

Customer journey and experience canvas

2014

Conference Publication

Design research for the real world: a design-led innovation model for action research

Price, Rebecca, Wrigley, Cara, Matthews, Judy and Dreiling, Alexander (2014). Design research for the real world: a design-led innovation model for action research. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

Design research for the real world: a design-led innovation model for action research

2014

Conference Publication

From valuing design to designing value

Doherty, Rohan, Wrigley, Cara and Matthews, Judy (2014). From valuing design to designing value. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.

From valuing design to designing value

2014

Conference Publication

The educational design ladder: creation of a multi-discipline design thinking program

Straker, Karla and Wrigley, Cara (2014). The educational design ladder: creation of a multi-discipline design thinking program. NordDesign, Espoo, Finland, 27-29 August 2014. Espoo, Finland: Aalto University.

The educational design ladder: creation of a multi-discipline design thinking program

2013

Conference Publication

Early challenges of shifting an Australian manufacturer's utilisation of design

Doherty, Rohan, Wrigley, Cara, Matthews, Judy and Bucolo, Sam (2013). Early challenges of shifting an Australian manufacturer's utilisation of design. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981246

Early challenges of shifting an Australian manufacturer's utilisation of design

2013

Conference Publication

Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study

Morehen, Jonathan, Wrigley, Cara and Wright, Natalie (2013). Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ USA: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981215

Teaching design thinking and design led innovation to non-designers: a tertiary facilitator multidisciplinary study

2013

Conference Publication

The challenges of adopting design-led innovative strategies in not for profits the role of consumers, culture and employees

Nusem, Erez, Wrigley, Cara, Matthews, Judy and Bucolo, Sam (2013). The challenges of adopting design-led innovative strategies in not for profits the role of consumers, culture and employees. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981249

The challenges of adopting design-led innovative strategies in not for profits the role of consumers, culture and employees

2013

Conference Publication

From production to purpose - using design led innovation to build strategic potential in a family-owned SME

Krabye, Anja, Matthews, Judy, Wrigley, Cara and Bucolo, Sam (2013). From production to purpose - using design led innovation to build strategic potential in a family-owned SME. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/tidms.2013.6981213

From production to purpose - using design led innovation to build strategic potential in a family-owned SME

2013

Conference Publication

Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda

Ballantyne-Brodie, Emily, Wrigley, Cara, Ramsey, Rebecca and Meroni, Anna (2013). Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda. IEEE Tsinghua International Design Management Symposium (TIDMS), Shenzhen, China, 1-2 December, 2013. Piscataway, NJ, United States: IEEE. doi: 10.1109/TIDMS.2013.6981254

Design led innovation to rejuvenate local food systems and healthy communities: an emerging research agenda

2013

Conference Publication

Design LED innovation: shifting from smart follower to digital strategy leader in the Australian airport sector

Price, Rebecca, Wrigley, Cara, Dreiling, Alexander and Bucolo, Sam (2013). Design LED innovation: shifting from smart follower to digital strategy leader in the Australian airport sector. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ USA: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981245

Design LED innovation: shifting from smart follower to digital strategy leader in the Australian airport sector

2013

Conference Publication

Designing innovative business models: five emerging meta-models

Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2013). Designing innovative business models: five emerging meta-models. 2013 IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218

Designing innovative business models: five emerging meta-models

Funding

Current funding

  • 2023 - 2028
    The Artificial Heart Frontiers Program - Design Digital Channel for MCS (MRFF Frontier Health and Medical Research Grant administered by Monash University)
    Monash University
    Open grant
  • 2023 - 2028
    The Artificial Heart Frontiers Program - Design Wearables and Digital Channel for Minipump (MRFF Frontier Health and Medical Research Grant administered by Monash University)
    Monash University
    Open grant
  • 2021 - 2024
    Design guidelines for safety-critical controllers in high-risk environments
    ARC Linkage Projects
    Open grant

Past funding

  • 2021 - 2022
    MRFF Frontiers program: Artifical Heart Stage 1 (Monash University)
    Monash University
    Open grant
  • 2021 - 2024
    Developing interdisciplinary expertise in universities (ARC Discovery Project administered by University of Sydney)
    University of Sydney
    Open grant

Supervision

Availability

Professor Cara Wrigley is:
Available for supervision

Before you email them, read our advice on how to contact a supervisor.

Available projects

  • Design Methodologies for Burdened Users

    This Earmarked Scholarship project is aligned with a recently awarded Category 1 research grant. It offers you the opportunity to work with leading researchers and contribute to large projects of national significance.

    We are seeking an enthusiastic PhD student to conduct a research project about incorporating emotional affect into safety-critical products. The work will characterise existing user-centred design and interaction design methodologies, identify key barriers to reconciling often diverging requirements, and propose new processes for overcoming these obstacles.

    Some users across healthcare, transport, manufacturing, logistics, and emergency service environments, are compelled to use safety-critical controller products, over which they have little or no choice, to perform high-risk tasks. These users are burdened with significant responsibilities, and increased stress.

    The design of safety-critical controllers is usually driven by risk-mitigation and usability principles as demanded by regulatory requirements and quality standards. However, product development often overlooks the day-to-day experience of the human tasked with critical duties, including their emotions, attitudes, and motivations. Your project will develop evidence to support new ways of accommodating these ill-defined factors into a robust design process.

    This is an exciting opportunity to work with industry partner BiVACOR Pty. Ltd., researchers across several institutes, and to contextualise your research in the development of Total Artificial Heart (TAH) devices. Patients who use TAH products are faced with critical product interactions every day. The scholarship is part of ARC LP LP200100336 “Design Guidelines for Safety-critical Controllers in High-risk Environments”.

    This position is located at our picturesque St Lucia campus, renowned as one of Australia’s most attractive university campuses, and located just 7km from Brisbane’s city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

    Research Experience and expectations

    Research experience and expectations include, but are not limited to:

    Scholarship value

    As a scholarship recipient, you'll receive:

    • Conducting qualitative data collection and analysis
    • Conducting content analysis on secondary data sets
    • Conducting interviews with patients, caregivers and medical practitioners.
    • living stipend of $28,854 per annum tax free (2022 rate), indexed annually
    • tuition fees covered
    • single Overseas Student Health Cover (OSHC)

Supervision history

Current supervision

  • Doctor Philosophy

    Cognitive affordance of epistemic devices

    Principal Advisor

    Other advisors: Professor Tim Kastelle

  • Doctor Philosophy

    The Shifting and Evolving Practice of Design: (Re)conceptualising Design Facilitation

    Principal Advisor

    Other advisors: Associate Professor Jason Lodge

Completed supervision

Media

Enquiries

Contact Professor Cara Wrigley directly for media enquiries about:

  • Design
  • Industrial Design
  • Innovation
  • Military Design

Need help?

For help with finding experts, story ideas and media enquiries, contact our Media team:

communications@uq.edu.au