
Overview
Background
Dr Cara Wrigley is currently Professor of Design within the Faculty of Engineering, Architecture and Information Technology at The University of Queensland. Prior to this appointment she was the Jericho Chair of Design Innovation at The University of Sydney, leading an interdisciplinary research group sponsored by the Royal Australian Air Force. This multi-million-dollar engagement brought together the Australian Defence Force and world-leading researchers to investigate the role that design plays in the creation of disruptive technologies for military capability.
During her time at the University of Sydney Professor Wrigley established the Defence by Design Group, where she ran applied research projects in the military domain. This collaboration contributed to the theoretical development of ‘military design thinking’ that has been taught and applied widely throughout the Australian Defence Force. In 2018, she also established and directed the Design Innovation Research Group, leading a research team that focused on design-led exploratory research, conducting applied and theoretical research into people, emotions, strategy and business.
Professor Wrigley holds extensive experience in curriculum development and delivery, during her time at the University of Sydney she developed and delivered a Massive Open Online Course (MOOC) on Design Innovation (2018), rolled out a university wide Design Major (2018) and launched the Master of Design Innovation and Strategic Design (2019) program. This new degree has been reported on in the Book ‘Design Thinking Pedagogy: Facilitating Innovation and Impact in Tertiary Education’ by Routledge published in 2022.
Professor Wrigley has secured over $60M in competitive industry and government grants and is currently Chief Investigator on ARC Discovery and Linkage projects as well as a Medical Research Future Fund. Her research projects have received funding from industry partners such as the Brisbane Airport Corporation, Suncorp Insurance Australia, TAFE NSW, WaterCo Ltd, Bank of Queensland, BiVACOR and the Royal Australian Airforce. She is a reviewer for the Australian Research Council (ARC) and provides advice to organisations and their executives from diverse industries. For this work she has received Australian Good Design Awards.
Professor Wrigley has published extensively on the application and adoption of design disseminated through seven (7) books. Including the Research Handbook on Design Thinking (2023), Design Innovation and Integration (2021), Design Innovation for Health and Medicine (2020) and Affected: Emotionally Engaging Customers in the Digital Age (2018). She has more than 100 refereed research papers in outlets such Design Issues, Journal of Cleaner Production, Energy Policy, California Management Review, ASAIO Journal, and Journal of Cardiovascular Nursing. She is currently the Editor-in-Chief of the leading design research journal Design Studies published by Elsevier.
Professor Wrigley has delivered invited keynotes at prestigious global academic conferences in the medical field including the European Mechanical Circulatory Support Summit (EUMS) Conference (2019, Vienna), the American Society of Artificial Internal Organs (ASAIO) 65th Annual Conference (San Francisco (2019) and the Asia-Pacific Extracorporeal Life Support Organisation (APELSO) Conference (2018). Furthermore, she is a regular invited speaker at the Australian Defence College and the Australian Defence Force Academy in Canberra for her work in Defence.
She is passionate about providing positive student and supervisor experiences and has presented at a number of universities on the topic of academic development and PhD supervision. She has advised a number of colleagues and high degree students on how to develop efficient and successful ways of collaboration, building professional networks and working with industry partners.
Availability
- Professor Cara Wrigley is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Doctor of Philosophy, Queensland University of Technology
Research interests
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Design Innovation
Design innovation is a field of research that explores the intersection of design and innovation processes. It encompasses the study of methodologies, frameworks, and approaches to facilitate the generation and implementation of novel and transformative design solutions. This interdisciplinary field draws upon principles from design thinking, human-centered design, and innovation management. Researchers in this field investigate various aspects, including user-centered needs assessment, ideation techniques, prototyping methods, and user testing strategies. The overarching goal is to enhance the effectiveness and efficiency of design processes, ultimately leading to the creation of innovative products, services, and systems that address societal, economic, and environmental challenges. Design innovation research serves as a catalyst for advancing knowledge, fostering creativity, and promoting sustainable and inclusive design practices.
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Design Thinking
Design thinking focuses on the systematic and human-centred approach to problem-solving and innovation. It explores the cognitive processes, methodologies, and strategies employed by designers to address complex problems and create user-centred solutions. Through interdisciplinary investigations, researchers in this field examine the stages of design thinking, including empathising with users, defining problem statements, ideating alternative solutions, prototyping, and testing. They explore the application of design thinking in diverse contexts, such as product design, service design, and organisational innovation. By analysing the cognitive and behavioural aspects of design thinking, we can aim to advance theoretical understanding, refine methodologies, and identify best practices for fostering creativity, collaboration, and user-centric innovation.
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Emotional Design
Emotional design delves into the study of the profound relationship between design and human emotions. It explores how design elements, aesthetics, and functionality can evoke and influence emotional responses in users. Researchers in this field investigate the cognitive and affective processes involved in emotional design, examining how emotions shape user experiences and product perceptions. They explore the application of emotional design across various domains, such as product design, interactive interfaces, and environmental design. The goal of this research is to understand and leverage the impact of emotions on design outcomes, enabling the creation of more meaningful, engaging, and user-centric designs that resonate with individuals on an emotional level.
Works
Search Professor Cara Wrigley’s works on UQ eSpace
2016
Journal Article
Emotional food design: from designing food products to designing food systems
Wrigley, Cara and Ramsey, Rebecca (2016). Emotional food design: from designing food products to designing food systems. International Journal of Food Design, 1 (1), 11-28. doi: 10.1386/ijfd.1.1.11_1
2016
Book Chapter
The role of emotion, experience and meaning: the comparative case of Apple and Samsung
Straker, Karla and Wrigley, Cara (2016). The role of emotion, experience and meaning: the comparative case of Apple and Samsung. International perspectives on business innovation and disruption in design. (pp. 231-255) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00021
2016
Journal Article
Translating emotional insights into digital channel designs opportunities to enhance the airport experience
Straker, Karla and Wrigley, Cara (2016). Translating emotional insights into digital channel designs opportunities to enhance the airport experience. Journal of Hospitality and Tourism Technology, 7 (2), 135-157. doi: 10.1108/jhtt-11-2015-0041
2016
Book Chapter
Disrupting the aged care business model
Nusem, Erez, Wrigley, Cara and Matthews, Judy (2016). Disrupting the aged care business model. International perspectives on business innovation and disruption in design. (pp. 17-35) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00007
2016
Conference Publication
Changing mindsets through design-led innovation: an example of entrepreneurial learning?
Matthews, Judy, Townson, Peter and Wrigley, Cara (2016). Changing mindsets through design-led innovation: an example of entrepreneurial learning?. Academy of Management Annual Meeting, ., 2016. New York: Academy of Management. doi: 10.5465/ambpp.2016.13197abstract
2016
Journal Article
Designing new business models: blue sky thinking and testing
Wrigley, Cara, Bucolo, Sam and Straker, Karla (2016). Designing new business models: blue sky thinking and testing. Journal of Business Strategy, 37 (5), 22-31. doi: 10.1108/jbs-04-2015-0041
2016
Journal Article
Emotionally engaging customers in the digital age: the case study of "Burberry love"
Straker, Karla and Wrigley, Cara (2016). Emotionally engaging customers in the digital age: the case study of "Burberry love". Journal of Fashion Marketing and Management, 20 (3), 276-299. doi: 10.1108/jfmm-10-2015-0077
2016
Book Chapter
Mobility horizons: design in a disruptive market
Garrett, Alex, Wrigley, Cara, Russell, Nick and Matthews, Judy (2016). Mobility horizons: design in a disruptive market. International perspectives on business innovation and disruption in design. (pp. 36-59) edited by Robert DeFillippi, Alison Rieple and Patrik Wikström. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784716646.00008
2015
Journal Article
Research in design for innovation, industry and impact
Wrigley, Cara (2015). Research in design for innovation, industry and impact. Journal of Design, Business & Society, 1 (2), 115-117. doi: 10.1386/dbs.1.2.115_2
2015
Journal Article
The role of design in the future of digital channels: Conceptual insights and future research directions
Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). The role of design in the future of digital channels: Conceptual insights and future research directions. Journal of Retailing and Consumer Services, 26, 133-140. doi: 10.1016/j.jretconser.2015.06.004
2015
Journal Article
Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems
Ballantyne-Brodie, Emily, Wrigley, Cara and Ramsey, Rebecca (2015). Evolution of the Docklands food hub: a design-led innovation approach to food sovereignty through local food systems. Journal of Design, Business and Society, 1 (1), 43-55. doi: 10.1386/dbs.1.1.43_1
2015
Journal Article
Not just what they want, but why they want it: Traditional market research to deep customer insights
Price, Rebecca Anne, Wrigley, Cara and Straker, Karla (2015). Not just what they want, but why they want it: Traditional market research to deep customer insights. Qualitative Market Research, 18 (2), 230-248. doi: 10.1108/qmr-03-2014-0024
2015
Journal Article
Typologies and touchpoints: designing multi-channel digital strategies
Straker, Karla, Wrigley, Cara and Rosemann, Michael (2015). Typologies and touchpoints: designing multi-channel digital strategies. Journal of Research in Interactive Marketing, 9 (2), 110-128. doi: 10.1108/jrim-06-2014-0039
2015
Journal Article
The role of emotion in product, service and business model design
Straker, Karla and Wrigley, Cara (2015). The role of emotion in product, service and business model design. Journal of Entrepreneurship, Management and Innovation, 11 (1), 11-28. doi: 10.7341/20151112
2014
Conference Publication
Designing innovative business models: Five emerging meta-models
Johnson, Dean, Wrigley, Cara, Straker, Karla and Bucolo, Sam (2014). Designing innovative business models: Five emerging meta-models. IEEE Tsinghua International Design Management Symposium, Shenzhen, China, 1-2 December 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981218
2014
Conference Publication
Can emotion provide a new approach to business model innovation?
Straker, Karla, Wrigley, Cara and Rosemann, Michael (2014). Can emotion provide a new approach to business model innovation?. 2013 IEEE-Tsinghua International Design Management Symposium: Design-Driven Business Innovation, TIDMS 2013, Shenzhen, China, 1-2 December, 2013. Piscataway, NJ United States: Institute of Electrical and Electronics Engineers. doi: 10.1109/tidms.2013.6981252
2014
Journal Article
Driving toward user-centered engineering in automotive design
Bryant, Scott and Wrigley, Cara (2014). Driving toward user-centered engineering in automotive design. Design Management Journal, 9 (1), 74-84. doi: 10.1111/dmj.12007
2014
Conference Publication
Design research for the real world: a design-led innovation model for action research
Price, Rebecca, Wrigley, Cara, Matthews, Judy and Dreiling, Alexander (2014). Design research for the real world: a design-led innovation model for action research. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.
2014
Book Chapter
Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments
Bucolo, Sam and Wrigley, Cara (2014). Design-led innovation: overcoming challenges to designing competitiveness to succeed in high cost environments. Global Perspectives on Achieving Success in High and Low Cost Operating Environments. (pp. 241-251) Hershey, PA, United States: IGI GLOBAL. doi: 10.4018/978-1-4666-5828-8.ch009
2014
Conference Publication
From valuing design to designing value
Doherty, Rohan, Wrigley, Cara and Matthews, Judy (2014). From valuing design to designing value. 10th Biannual NordDesign Conference, Espoo, Finland, August 27 - 29. Aalto University.
Funding
Current funding
Past funding
Supervision
Availability
- Professor Cara Wrigley is:
- Available for supervision
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Available projects
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Design Methodologies for Burdened Users
This Earmarked Scholarship project is aligned with a recently awarded Category 1 research grant. It offers you the opportunity to work with leading researchers and contribute to large projects of national significance.
We are seeking an enthusiastic PhD student to conduct a research project about incorporating emotional affect into safety-critical products. The work will characterise existing user-centred design and interaction design methodologies, identify key barriers to reconciling often diverging requirements, and propose new processes for overcoming these obstacles.
Some users across healthcare, transport, manufacturing, logistics, and emergency service environments, are compelled to use safety-critical controller products, over which they have little or no choice, to perform high-risk tasks. These users are burdened with significant responsibilities, and increased stress.
The design of safety-critical controllers is usually driven by risk-mitigation and usability principles as demanded by regulatory requirements and quality standards. However, product development often overlooks the day-to-day experience of the human tasked with critical duties, including their emotions, attitudes, and motivations. Your project will develop evidence to support new ways of accommodating these ill-defined factors into a robust design process.
This is an exciting opportunity to work with industry partner BiVACOR Pty. Ltd., researchers across several institutes, and to contextualise your research in the development of Total Artificial Heart (TAH) devices. Patients who use TAH products are faced with critical product interactions every day. The scholarship is part of ARC LP LP200100336 “Design Guidelines for Safety-critical Controllers in High-risk Environments”.
This position is located at our picturesque St Lucia campus, renowned as one of Australia’s most attractive university campuses, and located just 7km from Brisbane’s city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.
Research Experience and expectations
Research experience and expectations include, but are not limited to:
Scholarship value
As a scholarship recipient, you'll receive:
- Conducting qualitative data collection and analysis
- Conducting content analysis on secondary data sets
- Conducting interviews with patients, caregivers and medical practitioners.
- living stipend of $28,854 per annum tax free (2022 rate), indexed annually
- tuition fees covered
- single Overseas Student Health Cover (OSHC)
Supervision history
Current supervision
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Doctor Philosophy
The Shifting and Evolving Practice of Design: (Re)conceptualising Design Facilitation
Principal Advisor
Other advisors: Professor Jason Lodge
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Doctor Philosophy
Cognitive affordance of epistemic devices
Principal Advisor
Other advisors: Professor Tim Kastelle
Completed supervision
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2024
Doctor Philosophy
The shifting and evolving practice of design: (Re)conceptualising design facilitation
Principal Advisor
Other advisors: Professor Jason Lodge
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2022
Doctor Philosophy
The Five Classes of Support: Designing Digital Engagement to Address the Needs of Ventricular Assist Device Stakeholders
Associate Advisor
Other advisors: Dr Karla Straker
Media
Enquiries
Contact Professor Cara Wrigley directly for media enquiries about:
- Design
- Industrial Design
- Innovation
- Military Design
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