Overview
Background
Associate Professor Jie Wang completed a PhD in the field of crisis management at the University of Queensland. Her research interests are associated with risk, crisis and disaster management in tourism and hospitality. Her research focuses on how humans perceive and act in relation to risk, crisis and disaster, with the aim of understanding how behaviour changes can improve the resilience of people, organisations and tourism destinations.
Her research on enhancing crisis preparedness won the Outstanding Doctoral Research Award from the European Foundation for Management Development (EFMD) and Emerald Publishing. Dr Wang has also received Early Career Researcher Excellence Award (in Research) from UQ Business School in 2019. She works across disciplinary boundaries including management, strategy, psychology, economics and medicine. She also works with international collaborators from North America, Europe and Asia. She has received an Australian Government grant in 2021 to establish the 'Australia-Indonesia Business Resilience Hub' focusing on tourism thriving and capability building.
Dr Wang has been actively involved in a number of teaching and learning innovation projects. In 2019, she received a Commendation for UQ Citation for Outstanding Contributions to Student Learning from the University of Queensland. In 2018, she received Excellence in Education Award for Enhancing Employability from UQ Faculty of Business, Economics & Law. In 2023, she has been shortlisted for UQ Awards for Excellence in Graduate Research Training, and received a UQ BEL Excellence Award in ‘Research for HDR Supervision’.
Availability
- Dr Jie Wang is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Masters (Research), University of Canberra
- Doctor of Philosophy, The University of Queensland
Research interests
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Reducing Travel-related Risks and Enhancing Travel Accessibility
Dr Wang’s second research interest is tourism risk reduction. Her research aims to understand how tourists perceive and act in relation to travel-related risk. Her research focuses on health risk and privacy risk, theorizing the role of risk perception, emotion, and social norm in risk and health communication for travellers. Her research interests also include travel accessibility to enhance equity, diversity and inclusion. In 2023, Dr Wang has been worked on several research projects related to inclusive risk management and inclusive travel design for people with disabilities.
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Business Disaster Resilience and Capability Building
Dr Wang’s third research interest is disaster resilience and capability building. Her study attempts to understand transformative capability building to enable effective crisis response, disaster recovery and proactive planning. She is interested in the topics such as social capital, social media, critical thinking, and the role of positive psychology.
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Organisational Crisis Preparedness
Dr Wang’s first research interest is organisational crisis preparedness, which is her PhD topic. Her research aims to examine the factors that constrain or facilitate organisational crisis preparedness. Examples of these factors can be individual psychological factors (such as attitudes, beliefs, feelings, past experience), organisational factors (such as organisational culture, learning, leadership, social capital, empowerment, digital adoption) and environmental contextual factors (such as national culture and other geographic, political, social, ethical and economic context). She continues working in this area to advance her framework titled the Onion Model for Strategic Crisis Planning.
Works
Search Professor Jie Wang’s works on UQ eSpace
2024
Book Chapter
Justice and community citizenship behavior for the environment: small tourism business entrepreneurs' perspectives
Wu, Mao-Ying, Wu, Xinfang, Li, Qiu-cheng, Wang, Jie and Wang, Yi (2024). Justice and community citizenship behavior for the environment: small tourism business entrepreneurs' perspectives. Tourism, Global Crises and Justice. (pp. 76-94) London: Routledge. doi: 10.4324/9781003492610-6
2023
Journal Article
The effect of algorithmic management and workers’ coping behavior: an exploratory qualitative research of Chinese food-delivery platform
Wu, Xiaoyi, Liu, Qilin, Qu, Hailin and Wang, Jie (2023). The effect of algorithmic management and workers’ coping behavior: an exploratory qualitative research of Chinese food-delivery platform. Tourism Management, 96 104716, 1-14. doi: 10.1016/j.tourman.2022.104716
2023
Journal Article
Travel live-streaming empowerment amid crises: a processual and psychological view
Deng, Zhiming, Jiang, Yawei and Wang, Jie (2023). Travel live-streaming empowerment amid crises: a processual and psychological view. Current Issues in Tourism, 27 (3), 341-349. doi: 10.1080/13683500.2023.2214355
2023
Journal Article
Leveraging emotional solidarity in disaster recovery
Wang, Jie and Zhai, Xueting (2023). Leveraging emotional solidarity in disaster recovery. Annals of Tourism Research, 99 103530, 1-4. doi: 10.1016/j.annals.2023.103530
2023
Journal Article
COVID-19, tourism, and China: seeking certainties in uncertain times
Huang, Songshan, Bao, Jigang, Jin, Xin and Wang, Jie (2023). COVID-19, tourism, and China: seeking certainties in uncertain times. Journal of China Tourism Research, 19 (1), 1-6. doi: 10.1080/19388160.2023.2174644
2023
Conference Publication
Mind the accessibility gap: explorations of the disabling marketplace
Previte, Josephine, Wang, Jie, Chen, Rocky, Zhao, Yimeng and Pini, Barbara (2023). Mind the accessibility gap: explorations of the disabling marketplace. ANZMAC 2023: Marketing for good, Dunedin, New Zealand, 4 - 6 December 2023. Dunedin, New Zealand: University of Otago.
2022
Journal Article
From interaction to relationship: rethinking parasocial phenomena in travel live streaming
Deng, Zhiming, Benckendorff, Pierre and Wang, Jie (2022). From interaction to relationship: rethinking parasocial phenomena in travel live streaming. Tourism Management, 93 104583, 104583. doi: 10.1016/j.tourman.2022.104583
2022
Journal Article
Justice and community citizenship behavior for the environment: small tourism business entrepreneurs’ perspectives
Wu, Mao-Ying, Wu, Xinfang, Li, Qiu-cheng, Wang, Jie and Wang, Yi (2022). Justice and community citizenship behavior for the environment: small tourism business entrepreneurs’ perspectives. Journal of Sustainable Tourism, 31 (12), 1-18. doi: 10.1080/09669582.2022.2122061
2022
Other Outputs
Building business resilience
Hiller, Michael, Jenkinson, Lisa, Kastelle, Tim, Barrett, Andrew, Bond, Shaun, Miller, Andy, Bongiovanni, Ivano, Wilson, Andrew, Brown, Dan, Hubbard, Ellie, McLennan, Kelly, Schleicher, Sabine, Clark, Samantha, Wang, Jie, Gabby Walters and Meath, Cristyn (2022). Building business resilience. Brisbane, QLD, Australia: KPMG/The University of Queensland.
2022
Conference Publication
Road to recovery: Assessing job risk and the impact on the most vulnerable in Indonesia’s pandemic-hit tourism industry
Sun, Ya-Yen, Wang, Jie, Faturay, Futu, Auwalin, Ilmiawan and Sie, Lintje (2022). Road to recovery: Assessing job risk and the impact on the most vulnerable in Indonesia’s pandemic-hit tourism industry. The 17th IRSA International Conference, Mataram, Lombok, Indonesia, 18-19 July 2022. Online:
2022
Journal Article
Effective mentoring in a work-integrated learning (WIL) program
Wang, Jie, Gill, Chelsea and Lee, Kuan-Huei (2022). Effective mentoring in a work-integrated learning (WIL) program. Journal of Teaching in Travel and Tourism, 23 (1), 1-19. doi: 10.1080/15313220.2022.2056561
2022
Other Outputs
HE001558-The role of social media opinion leaders in travel health communication
Zhao, Yimeng and Wang, Jie (2022). HE001558-The role of social media opinion leaders in travel health communication. The University of Queensland. (Dataset) doi: 10.48610/24401e1
2021
Journal Article
Who are vulnerable in a tourism crisis? A tourism employment vulnerability analysis for the COVID-19 management
Sun, Ya-Yen, Sie, Lintje, Faturay, Futu, Auwalin, Ilmiawan and Wang, Jie (2021). Who are vulnerable in a tourism crisis? A tourism employment vulnerability analysis for the COVID-19 management. Journal of Hospitality and Tourism Management, 49, 304-308. doi: 10.1016/j.jhtm.2021.08.014
2021
Journal Article
Managing internal service quality in hotels: determinants and implications
Wu, Xiaoyi, Wang, Jie and Ling, Qian (2021). Managing internal service quality in hotels: determinants and implications. Tourism Management, 86 104329, 104329. doi: 10.1016/j.tourman.2021.104329
2021
Other Outputs
Road to recovery: assessing job risk and the impact on the most vulnerable in Indonesia’s pandemic-hit tourism industry
Sun, Ya-Yen, Auwalin, Ilmiawan, Wang, Jie, Sie, Lintje, Wijanarko, Andri, Sebastian, Eugene, Brown, Helen and Downes, Mary (2021). Road to recovery: assessing job risk and the impact on the most vulnerable in Indonesia’s pandemic-hit tourism industry. Canberra, ACT, Australia: Australia-Indonesia Centre.
2021
Other Outputs
Women, youth and low-education workers bear the worst job losses in Indonesia when there are no tourists
Sun, Ya-Yen, Futuray, Futu, Auwalin, Ilmiawan, Wang, Jie and Sie, Lintje (2021, 09 08). Women, youth and low-education workers bear the worst job losses in Indonesia when there are no tourists The Conversation
2021
Other Outputs
Tanpa turis di Indonesia; perempuan, pemuda, dan pekerja berpendidikan rendah kehilangan pekerjaan besar-besaran
Sun, Ya-Yen, Futuray, Futu, Auwalin, Ilmiawan, Wang, Jie and Sie, Lintje (2021, 09 08). Tanpa turis di Indonesia; perempuan, pemuda, dan pekerja berpendidikan rendah kehilangan pekerjaan besar-besaran The Conversation
2021
Journal Article
Building business resilience to external shocks: conceptualising the role of social networks to small tourism and hospitality businesses
Pham, Le Diem Quynh, Coles, Tim, Ritchie, Brent W. and Wang, Jie (2021). Building business resilience to external shocks: conceptualising the role of social networks to small tourism and hospitality businesses. Journal of Hospitality and Tourism Management, 48, 210-219. doi: 10.1016/j.jhtm.2021.06.012
2021
Journal Article
When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis
Wu, Xiaoyi, Lin, Lan and Wang, Jie (2021). When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis. International Journal of Hospitality Management, 95 102887, 102887. doi: 10.1016/j.ijhm.2021.102887
2021
Journal Article
Travel live streaming: an affordance perspective
Deng, Zhiming, Benckendorff, Pierre and Wang, Jie (2021). Travel live streaming: an affordance perspective. Information Technology and Tourism, 23 (2), 189-207. doi: 10.1007/s40558-021-00199-1
Funding
Past funding
Supervision
Availability
- Dr Jie Wang is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
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Tourism Risk Management
Projects aim to understand how tourists perceive and act in relation to travel-related risks. For example, travel-related health risk, privacy risk, safety risk, or disaster risk. These studies attempt to theorize the role of risk perception, emotion, individual identity, and social norm in risk communication and management in the tourism, hospitality and event context.
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Travel Accessibility and Inclusion
I am interested in travel accessibility to enhance equity, diversity and inclusion. My projects are related to inclusive risk management and/or inclusive travel design for people with disabilities, with the aim to enhance the travel experience and safety for individuals with mobility, vision, or intellectual impairments. A few aspects can be related to accessibility and universal design; digital accessibility; evaluation, sensitization and empathy; and compliance.
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Disaster Resilience
Projects attempt to understand capability building to enable proactive planning and prevention, effective crisis response, and disaster recovery with innovation. Topics such as social capital, the role of technology and social media, positive psychology, and social inclusion for vulnerable groups and communities.
Supervision history
Current supervision
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Doctor Philosophy
Understanding the Relationship between Destination Image and Young Tourists¿ Risk-taking: Considering Roles of Psycho-social Factors
Principal Advisor
Other advisors: Dr Laura Ferris, Associate Professor Gabby Walters
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Doctor Philosophy
Balancing Romance and Risk: The Role of Anticipated Emotions in Female Tourists' Online Self-Disclosure Behaviour
Principal Advisor
Other advisors: Professor Pierre Benckendorff
Completed supervision
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2023
Doctor Philosophy
Social networks and resilience to external shocks of tourism-hospitality small and medium enterprises
Associate Advisor
Other advisors: Professor Brent Ritchie
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2022
Doctor Philosophy
Being there without being there: Exploring technology affordances in travel live streaming
Associate Advisor
Other advisors: Professor Pierre Benckendorff
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2015
Doctor Philosophy
Essays in environmentally sustainable tourist behaviour
Associate Advisor
Other advisors: Professor Sara Dolnicar
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2015
Doctor Philosophy
Understanding Non-compliance in National Parks: An Extension of the Theory of Planned Behaviour
Associate Advisor
Other advisors: Professor Brent Ritchie
Media
Enquiries
Contact Dr Jie Wang directly for media enquiries about:
- Accessible tourism
- Crisis management
- disability-inclusion
- Disaster resilience
- People with disability
- Risk communication
- Travel safety
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