Overview
Background
Andrew is Professor of Business Information Systems in UQ Business School, where is also co-lead of the Future of Health Research Hub (https://business.uq.edu.au/research/research-hubs/future-health) and Chair of the Education Steering Committee of the Queensland Digital Health Centre (https://chsr.centre.uq.edu.au/research/queensland-digital-health-centre). He helped found the UQ's Graduate Certificate in Clinical Informatics and Digital Health (https://medicine.uq.edu.au/gccidh).
Andrew graduated from UQ’s Commerce program in 1998 and worked for several years in IT risk management for one of the Big-4 accounting/consulting firms. He then moved to Georgia State University in Atlanta, USA, to complete his Ph.D., followed by seven years at the University of British Columbia in Vancouver, Canada, where he became a tenured Associate Professor. He returned to UQ as Professor in May 2012.
Andrew has taught information systems in undergraduate, graduate, and executive programs, in several counties. He has extensive experience teaching IT governance and control, systems analysis and design, and digital health. He undertakes research in three areas. His first area focuses on how effectively organisations use IT. For example, he has been studying the effective use of electronic health records in health authorities. His second research area focused on improving methods to analyse and design IT systems. For example, he has examined ways to improve the specification of user requirements. His third research stream focuses on improving theories and methods used by researchers in the Information Systems discipline. In addition to these three streams, he engages in interdisciplinary, team-based research to inform stakeholders involved in the digital transformation of healthcare.
He has published in and served on the editorial boards of many journals, including the Journal of the Association for Information Systems, Information Systems Research, MIS Quarterly, Information and Organization, and Academy of Management Discoveries. He has also served as Representative for the Americas for the Association of Information Systems and as International Representative for the Academy of Management (OCIS/CTO Division). He is a Fellow of the Association for Information Systems, Fellow of the Academy of Social Sciences of Australia, past Editor-in-Chief of MIS Quarterly, past President of the Association for Information Systems, and member of the Working Board of the global Responsible Research in Business and Management (RRBM) Network.
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
Qualifications
- Bachelor (Honours) of Commerce, The University of Queensland
- Masters (Coursework), The University of Queensland
- Doctor of Philosophy, Georgia State University
Research impacts
My research is intended to help organisations to analyse, design, use, and govern their information systems more effectively, and to evaluate the impact of their information systems investments. Much of my work is situated in healthcare contexts, where I seek to help health services and their many stakeholders to engage effectively in the digital transformation of healthcare. For example, I have conducted extensive work evaluating the implementation of electronic medical records in Queensland hospitals and provided insights for how these systems can be improved and how such evaluations can also be conducted more effectively.
Works
Search Professor Andrew Burton-Jones’s works on UQ eSpace
Featured
2022
Journal Article
Applying and extending the theory of effective use in a business intelligence context
Trieu, Van-Hau, Deakin University, Burton-Jones, Andrew, Green, Peter and Cockcroft, Sophie (2022). Applying and extending the theory of effective use in a business intelligence context. MIS Quarterly, 46 (1), 645-678. doi: 10.25300/misq/2022/14880
Featured
2020
Journal Article
Changing the conversation on evaluating digital transformation in healthcare: insights from an institutional analysis
Burton-Jones, Andrew, Akhlaghpour, Saeed, Ayre, Stephen, Barde, Payal, Staib, Andrew and Sullivan, Clair (2020). Changing the conversation on evaluating digital transformation in healthcare: insights from an institutional analysis. Information and Organization, 30 (1) 100255, 100255. doi: 10.1016/j.infoandorg.2019.100255
Featured
2017
Journal Article
Assessing representation theory with a framework for pursuing success and failure
Burton-Jones, Andrew, Recker, Jan, Indulska, Marta, Green, Peter and Weber, Ron (2017). Assessing representation theory with a framework for pursuing success and failure. MIS Quarterly, 41 (4), 1307-+. doi: 10.25300/MISQ/2017/41.4.13
Featured
2017
Journal Article
How can we develop contextualized theories of effective use? A demonstration in the context of community-care electronic health records
Burton-Jones, Andrew and Volkoff, Olga (2017). How can we develop contextualized theories of effective use? A demonstration in the context of community-care electronic health records. Information Systems Research, 28 (3), 468-489. doi: 10.1287/isre.2017.0702
Featured
2016
Journal Article
On the ontological quality and logical quality of conceptual-modeling grammars: the need for a dual perspective
Clarke, Roger, Burton-Jones, Andrew and Weber, Ron (2016). On the ontological quality and logical quality of conceptual-modeling grammars: the need for a dual perspective. Information Systems Research, 27 (2), 365-382. doi: 10.1287/isre.2016.0631
Featured
2015
Journal Article
Theoretical perspectives in IS research: from variance and process to conceptual latitude and conceptual fit
Burton-Jones, Andrew, McLean, Ephraim R. and Monod, Emmanuel (2015). Theoretical perspectives in IS research: from variance and process to conceptual latitude and conceptual fit. European Journal of Information Systems, 24 (6), 664-679. doi: 10.1057/ejis.2014.31
Featured
2014
Journal Article
What have we learned from the Smart Machine?
Burton-Jones, Andrew (2014). What have we learned from the Smart Machine?. Information and Organization, 24 (2), 71-105. doi: 10.1016/j.infoandorg.2014.03.001
Featured
2013
Journal Article
From use to effective use: a representation theory perspective
Burton-Jones, Andrew and Grange, Camille (2013). From use to effective use: a representation theory perspective. Information Systems Research, 24 (3), 632-658. doi: 10.1287/isre.1120.0444
Featured
2007
Journal Article
Towards a deeper understanding of system usage in organizations: A multi-level perspective
Burton-Jones, Andrew and Gallivan, Michael J. (2007). Towards a deeper understanding of system usage in organizations: A multi-level perspective. MIS Quarterly, 31 (4), 657-679.
Featured
2006
Journal Article
Reconceptualizing system usage: An approach and empirical test
Burton-Jones, Andrew and Straub, Detmar W. (2006). Reconceptualizing system usage: An approach and empirical test. Information Systems Research, 17 (3), 228-246. doi: 10.1287/isre.1060.0096
2025
Journal Article
Development of a digital dashboard to address population-level obesity using electronic medical record data
Canfell, Oliver J., Burton-Jones, Andrew, Eakin, Elizabeth, Woods, Leanna, Macklin, Sophie, Austin, Jodie, Philip, Reji, Lim, Han Chang, Ahmed, Kazi Rumana, Slade, Christine, Francis, Daniel and Sullivan, Clair (2025). Development of a digital dashboard to address population-level obesity using electronic medical record data. Public Health Research and Practice, 35 (4) PU24029, 4. doi: 10.1071/pu24029
2025
Journal Article
Towards a model for understanding failures in health data protection: a mixed-methods study
Pool, Javad, Akhlaghpour, Saeed, Hassandoust, Farkhondeh, Fatehi, Farhad and Burton-Jones, Andrew (2025). Towards a model for understanding failures in health data protection: a mixed-methods study. Behaviour and Information Technology, ahead-of-print (ahead-of-print), 1-26. doi: 10.1080/0144929X.2025.2551568
2025
Conference Publication
Governing digital health data: a public values perspective
Eden, Rebekah, Burton-Jones, Andrew, Head, Brian, Pole, Jason, Richards, Bernadette, Vincent, Michael, Pointon, Keren and Donovan, Raelene (2025). Governing digital health data: a public values perspective. Americas Conference on Information Systems, AMCIS 2025, Montreal, QC, Canada, 14-16 August 2025. Atlanta, GA, United States: Association for Information Systems.
2025
Conference Publication
The temporal dynamics of configuring digital resources for platform generativity
Lin, Yanpei and Burton-Jones, Andrew (2025). The temporal dynamics of configuring digital resources for platform generativity. Academy of Management, Copenhagen, Denmark, 25-29 July 2025. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/AMPROC.2025.295bp
2025
Journal Article
This article is not just in english: making science more inclusive and impactful with artificial intelligence translation
Burton-Jones, Andrew, Amano, Tatsuya, Boyce, James, Chau, Patrick, Feng, Juan (Jane), Guzman, Indira R., Jarvenpaa, Sirkka, Li, Jingqi (Celeste), Namvar, Morteza, Padmanabhan, Balaji, Pineda, Jose, Richet, Jean-Loup, Sarker, Suprateek, Seidel, Stefan, Sharma, Sujeet, Vogel, Doug, Wang, Harry and Yoon, Victoria (2025). This article is not just in english: making science more inclusive and impactful with artificial intelligence translation. Australasian Journal of Information Systems, 29 5875, 1-54. doi: 10.3127/ajis.v29.5875
2025
Book Chapter
UQ Business School Indigenising curriculum with technology
Jordan, Ree, Axelsen, Micheal, Matook, Sabine, Bremhorst, Mark, Burton-Jones, Andrew, Callan, Victor, Ferris, Louise, Karanasios, Stan, Mylonas, Aliisa, O’Quinn, Richard and Ashil Ranpara (2025). UQ Business School Indigenising curriculum with technology. Indigenising curriculum at The University of Queensland: a handbook. (pp. 212-227) edited by Tracey Bunda, Katelyn Barney, Levon Blue and Laura Deane. Brisbane, QLD, Australia: The University of Queensland.
2025
Journal Article
AI-mediated translation presents two possible futures for academic publishing in a multilingual world
Amano, Tatsuya, Bowker, Lynne and Burton-Jones, Andrew (2025). AI-mediated translation presents two possible futures for academic publishing in a multilingual world. PLOS Biology, 23 (6) e3003215, 1-6. doi: 10.1371/journal.pbio.3003215
2025
Journal Article
Navigating digital turbulence and seizing new possibilities: Special issue from the Pacific Asia Conference on Information Systems
Burton-Jones, Andrew, Tan, Chuan-Hoo and Xiao, Bo (2025). Navigating digital turbulence and seizing new possibilities: Special issue from the Pacific Asia Conference on Information Systems. Information & Management, 62 (5) 104158, 104158-5. doi: 10.1016/j.im.2025.104158
2025
Journal Article
Quantitative behavioral IS research—a look back and a look forward
Maruping, Likoebe, Yin, Dezhi, Chen, Adela, Kankanhalli, Atreyi, Burton-Jones, Andrew and Brown, Susan (2025). Quantitative behavioral IS research—a look back and a look forward. MIS Quarterly, 49 (1). doi: 10.25300/MISQ/2025/49.1.00
2025
Conference Publication
Building a plane while flying it: how actors coordinate for distributed innovation in ecosystems
Jiang, Xianxian, Sandberg, Jörgen and Burton-Jones, Andrew (2025). Building a plane while flying it: how actors coordinate for distributed innovation in ecosystems. Academy of Management Annual Meeting 2025, Copenhagen, Denmark, 25-29 July 2025. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/AMPROC.2025.295bp
Funding
Current funding
Supervision
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
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Supervision history
Current supervision
-
Doctor Philosophy
Bystanders' Perceptions and Reporting Intentions in Doxing Cases: The Influence of Online Social Dynamics
Principal Advisor
Other advisors: Dr Marten Risius, Dr Bikesh Raj Upreti
-
Doctor Philosophy
Coordinating for Innovation in Ecosystems: A Sensemaking Perspective
Associate Advisor
Other advisors: Professor Shazia Sadiq
-
Doctor Philosophy
Digitally Enhanced Evaluation of Prescription Drug Misuse
Associate Advisor
Other advisors: Associate Professor Andrew Staib, Associate Professor Katherine Isoardi
-
Doctor Philosophy
Mitigating Language Bias in Academic Research: A Design Science Approach Using Agentic AI
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Morteza Namvar
-
Doctor Philosophy
Building Digital Resilience for the Climate Crisis
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
Doctor Philosophy
Improving Sepsis Management through Better Data and Rapid Learning
Associate Advisor
Other advisors: Associate Professor Adam Irwin, Associate Professor Ida Asadi Someh, Professor Marta Indulska
-
Doctor Philosophy
Privacy by Design (PbD) in Software Development
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
Doctor Philosophy
Applying Natural Language Processing (NLP) and Large Language Models (LLM) to Teleconsultation for Better Patient Outcomes
Associate Advisor
Other advisors: Professor Marta Indulska, Associate Professor Saeed Akhlaghpour, Dr Morteza Namvar
-
Doctor Philosophy
An Integrated Model for Speech and Text Analysis from a Sociotechnical Perspective in Healthcare Context
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Marten Risius, Dr Morteza Namvar, Associate Professor Andrew Staib
Completed supervision
-
2025
Doctor Philosophy
Exploring Digital Platform Generativity: A Journey through Temporality and Serendipity
Principal Advisor
-
2020
Doctor Philosophy
Three Essays on Digital Representation and Decision Making: Theory-driven Study, Data-driven Study, and Integration
Principal Advisor
-
2016
Doctor Philosophy
Three essays on effective use in business intelligence systems contexts
Principal Advisor
-
Doctor Philosophy
Reducing transformation friction: The role of organisational leadership in transformational project outcomes
Principal Advisor
-
2017
Doctor Philosophy
Three Essays on Spreading Word Online in Disasters
Joint Principal Advisor
Other advisors: Associate Professor Dongming Xu
-
2025
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
2025
Master Philosophy
Understanding why clinicians embrace health information technologies: Qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
2023
Doctor Philosophy
Towards a Deeper Understanding of Digital Disruption
Associate Advisor
Other advisors: Associate Professor Dongming Xu
-
2022
Doctor Philosophy
Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
2022
Doctor Philosophy
Investigating the Digital Transformation of Service Ecosystems through Cryptocurrencies
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
2019
Doctor Philosophy
The Emergency Department (ED)-Inpatient Interface: improving the care of patients requiring emergency admission to hospital
Associate Advisor
Other advisors: Professor Clair Sullivan
Media
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