A New Paradigm for Understanding and Improving the Effective Use of Information Systems in Organisations (2013-2017)

In an information-based economy, the critical issue for many organisations is how to leverage their information systems effectively. Remarkably, there is almost no detailed research on this topic. This research will address this problem by building a new paradigm for research on the effective use of information systems in organisations. The research will involve developing and testing two complementary theories of effective use and designing and testing a novel intervention to facilitate more effective use in an organisation. To maximise academic and practical value, I propose a rigorous program of empirical work in two information-intensive industries (Healthcare and Information Systems Auditing) in two countries (Australia and Canada).