
Overview
Background
Andrew is Professor of Business Information Systems in UQ Business School, where is also co-lead of the Future of Health Research Hub (https://business.uq.edu.au/research/research-hubs/future-health) and Chair of the Education Steering Committee of the Queensland Digital Health Centre (https://chsr.centre.uq.edu.au/research/queensland-digital-health-centre). He helped found the UQ's Graduate Certificate in Clinical Informatics and Digital Health (https://medicine.uq.edu.au/gccidh).
Andrew graduated from UQ’s Commerce program in 1998 and worked for several years in IT risk management for one of the Big-4 accounting/consulting firms. He then moved to Georgia State University in Atlanta, USA, to complete his Ph.D., followed by seven years at the University of British Columbia in Vancouver, Canada, where he became a tenured Associate Professor. He returned to UQ as Professor in May 2012.
Andrew has taught information systems in undergraduate, graduate, and executive programs, in several counties. He has extensive experience teaching IT governance and control, systems analysis and design, and digital health. He undertakes research in three areas. His first area focuses on how effectively organisations use IT. For example, he has been studying the effective use of electronic health records in health authorities. His second research area focused on improving methods to analyse and design IT systems. For example, he has examined ways to improve the specification of user requirements. His third research stream focuses on improving theories and methods used by researchers in the Information Systems discipline.
He has published in and served on the editorial boards of many journals, including the Journal of the Association for Information Systems, Information Systems Research, MIS Quarterly, Information and Organization, and Academy of Management Discoveries. He has also served as Representative for the Americas for the Association of Information Systems and as International Representative for the Academy of Management (OCIS/CTO Division). He is a Fellow of the Association for Information Systems, Fellow of the Academy of Social Sciences of Australia, served as Editor-in-Chief of MIS Quarterly (2021-2023), and is the current President of the Association for Information Systems (2024-2025).
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
Qualifications
- Bachelor (Honours) of Commerce, The University of Queensland
- Masters (Coursework), The University of Queensland
- Doctor of Philosophy, Georgia State University
Research impacts
My research is intended to help organisations to analyse, design, use, and govern their information systems more effectively, and to evaluate the impact of their information systems investments. Much of my work is situated in healthcare contexts, where I seek to help health services and their many stakeholders to engage effectively in the digital transformation of healthcare. For example, I have conducted extensive work evaluating the implementation of electronic medical records in Queensland hospitals and provided insights for how these systems can be improved and how such evaluations can also be conducted more effectively.
Works
Search Professor Andrew Burton-Jones’s works on UQ eSpace
2021
Journal Article
Learning from enforcement cases to manage GDPR risks
Akhlaghpour, Saeed, Hassandoust, Farkhondeh, Fatehi, Farhad, Burton-Jones, Andrew and Hynd, Andrew (2021). Learning from enforcement cases to manage GDPR risks. MIS Quarterly Executive, 20 (3) 4, 199-218. doi: 10.17705/2msqe.00049
2021
Conference Publication
Rethinking IT governance structure and action
Wang, Gongtai and Burton-Jones, Andrew (2021). Rethinking IT governance structure and action. ICIS 2020, India, 13-16 December 2020. Association for Information Systems.
2020
Conference Publication
The transformation of Australia’s first large digital hospital: a teaching case
Eden, Rebekah, Burton-Jones, Andrew, Ballantine, Cameron, Staib, Andrew and Sullivan, Clair (2020). The transformation of Australia’s first large digital hospital: a teaching case. International Conference on Information Systems, Online, 13-16 December 2020. New York, NY United States: Association for Information Systems.
2020
Conference Publication
On the complexity of health data protection-in-practice: insights from a longitudinal qualitative study
Pool, Javad, Akhlaghpour, Saeed and Burton-Jones, Andrew (2020). On the complexity of health data protection-in-practice: insights from a longitudinal qualitative study. Australasian Conference on Information Systems, Wellington, New Zealand, 1-4 December 2020. Association for Information Systems.
2020
Journal Article
Surveying perceptions of the early impacts of an integrated electronic medical record across a hospital and healthcare service
Eden, Rebekah, Burton-Jones, Andrew, Staib, Andrew and Sullivan, Clair (2020). Surveying perceptions of the early impacts of an integrated electronic medical record across a hospital and healthcare service. Australian Health Review, 44 (5), 690-698. doi: 10.1071/AH19157
2020
Journal Article
Improving social alignment during digital transformation
Burton-Jones, Andrew, Gilchrist, Alicia, Green, Peter and Draheim, Michael (2020). Improving social alignment during digital transformation. Communications of the ACM, 63 (9), 65-71. doi: 10.1145/3410429
2020
Journal Article
A network-based conceptualization of social commerce and social commerce value
Grange, Camille, Benbasat, Izak and Burton-Jones, Andrew (2020). A network-based conceptualization of social commerce and social commerce value. Computers in Human Behavior, 108 105855, 105855. doi: 10.1016/j.chb.2018.12.033
2020
Journal Article
Changing the conversation on evaluating digital transformation in healthcare: insights from an institutional analysis
Burton-Jones, Andrew, Akhlaghpour, Saeed, Ayre, Stephen, Barde, Payal, Staib, Andrew and Sullivan, Clair (2020). Changing the conversation on evaluating digital transformation in healthcare: insights from an institutional analysis. Information and Organization, 30 (1) 100255, 100255. doi: 10.1016/j.infoandorg.2019.100255
2020
Conference Publication
Governing digital transformation: a new perspective
Wang, Gongtai and Burton-Jones, Andrew (2020). Governing digital transformation: a new perspective. International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, India, 13-16 December 2020. Association for Information Systems.
2020
Journal Article
From benefits idealisation to value optimisation: application in the digital health context
Smith, Natalie, Burton-Jones, Andrew and Sullivan, Clair (2020). From benefits idealisation to value optimisation: application in the digital health context. Australian Health Review, 44 (5), 706-722. doi: 10.1071/ah19255
2020
Journal Article
Digitising an Australian university hospital: qualitative analysis of staff-reported impacts
Eden, Rebekah, Burton-Jones, Andrew, Grant, James, Collins, Renea, Staib, Andrew and Sullivan, Clair (2020). Digitising an Australian university hospital: qualitative analysis of staff-reported impacts. Australian Health Review, 44 (5), 677-689. doi: 10.1071/AH18218
2020
Conference Publication
Testing the links from fit to effective use to impact: A digital hospital case
Eden, Rebekah, Burton-Jones, Andrew and Donovan, Raelene (2020). Testing the links from fit to effective use to impact: A digital hospital case. 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, 15 - 18 December 2019. Atlanta, United States: Association for Information Systems.
2019
Journal Article
Information systems as representations: a review of the theory and evidence
Recker, Jan, Indulska, Marta, Green, Peter F., Burton-Jones, Andrew and Weber, Ron (2019). Information systems as representations: a review of the theory and evidence. Journal of the Association of Information Systems, 20 (6), 735-786. doi: 10.17705/1jais.00550
2019
Journal Article
Patient portals facilitating engagement with inpatient electronic medical records: a systematic review
Dendere, Ronald, Slade, Christine, Burton-Jones, Andrew, Sullivan, Clair, Staib, Andrew and Janda, Monika (2019). Patient portals facilitating engagement with inpatient electronic medical records: a systematic review. Journal of Medical Internet Research, 21 (4) e12779, e12779. doi: 10.2196/12779
2019
Conference Publication
Causes and impacts of Personal Health Information (PHI) breaches: a scoping review and thematic analysis
Pool, Javad, Akhlaghpour, Saeed, Fatehi, Farhad and Burton-Jones, Andrew (2019). Causes and impacts of Personal Health Information (PHI) breaches: a scoping review and thematic analysis. Pacific Asia Conference on Information Systems (PACIS), Xi'an, China, 8-12 July 2019. Atlanta, GA United States: Association for Information Systems.
2019
Journal Article
Scholarly commentaries on hirschheim’s “against theory”
Hovorka, Dirk S., Rowe, Frantz, Markus, Lynne, Jarvenpaa, Sirkka L., Swanson, E. Burton, Lacity, Mary, Burton-Jones, Andrew, Venkatesh, Viswanath and Hirschheim, Rudy (2019). Scholarly commentaries on hirschheim’s “against theory”. Journal of the Association for Information Systems, 20 (9), 1356-1387. doi: 10.17705/1jais.00570
2018
Journal Article
The philosopher's corner: questioning assumptions in the information systems discipline
Burton-Jones, Andrew (2018). The philosopher's corner: questioning assumptions in the information systems discipline. Data Base for Advances in Information Systems, 49 (3), 121-124. doi: 10.1145/3242734.3242743
2018
Journal Article
The process of social alignment and misalignment within a complex IT project
Gilchrist, Alicia, Burton-Jones, Andrew and Green, Peter (2018). The process of social alignment and misalignment within a complex IT project. International Journal of Project Management, 36 (6), 845-860. doi: 10.1016/j.ijproman.2018.04.004
2018
Journal Article
Effects of eHealth on hospital practice: synthesis of the current literature
Eden, Rebekah, Burton-Jones, Andrew, Scott, Ian, Staib, Andrew and Sullivan, Clair (2018). Effects of eHealth on hospital practice: synthesis of the current literature. Australian Health Review, 42 (5), 568-578. doi: 10.1071/AH17255
2018
Journal Article
With a little help from my friends: cultivating serendipity in online shopping environments
Grange, Camille, Benbasat, Izak and Burton-Jones, Andrew (2018). With a little help from my friends: cultivating serendipity in online shopping environments. Information and Management, 56 (2), 225-235. doi: 10.1016/j.im.2018.06.001
Funding
Current funding
Supervision
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
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Supervision history
Current supervision
-
Doctor Philosophy
Digital Innovation Transforms Traditional Business into Digital Business: Process Model Perspective
Principal Advisor
-
Doctor Philosophy
Digital Innovation Transforms Traditional Business into Digital Business: Process Model Perspective
Principal Advisor
-
Doctor Philosophy
Bystanders' Perceptions and Reporting Intentions in Doxing Cases: The Influence of Online Social Dynamics
Principal Advisor
Other advisors: Dr Marten Risius, Dr Bikesh Raj Upreti
-
Doctor Philosophy
Coordinating for Innovation in Ecosystems: A Sensemaking Perspective
Associate Advisor
Other advisors: Professor Shazia Sadiq
-
Doctor Philosophy
An Integrated Model for Speech and Text Analysis from a Sociotechnical Perspective in Healthcare Context
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Marten Risius, Dr Morteza Namvar, Associate Professor Andrew Staib
-
Master Philosophy
BUILDLING DIGITAL RESILIENCE FOR THE CLIMATE CRISIS
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
Master Philosophy
Understanding why clinicians embrace health information technologies: Qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
Doctor Philosophy
Digitally Enhanced Evaluation of Prescription Drug Misuse
Associate Advisor
Other advisors: Associate Professor Andrew Staib
-
Doctor Philosophy
Improving Sepsis Management through Better Data and Rapid Learning
Associate Advisor
Other advisors: Associate Professor Adam Irwin, Associate Professor Ida Asadi Someh, Professor Marta Indulska
-
Master Philosophy
Understanding why clinicians embrace health information technologies: Qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
Master Philosophy
Understanding why clinicians embrace HITs: qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
Doctor Philosophy
Coordinating for Innovation in Ecosystems: A Sensemaking Perspective
Associate Advisor
Other advisors: Professor Shazia Sadiq
-
Doctor Philosophy
Building Digital Resilience for the Climate Crisis
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
Doctor Philosophy
Privacy by Design (PbD) in Software Development
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
Doctor Philosophy
Building Digital Resilience for the Climate Crisis
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
Doctor Philosophy
Exploring the Impact of Generative AI on the Workplace through Natural Language Processing
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Morteza Namvar
-
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
Completed supervision
-
2020
Doctor Philosophy
Three Essays on Digital Representation and Decision Making: Theory-driven Study, Data-driven Study, and Integration
Principal Advisor
-
2016
Doctor Philosophy
Three essays on effective use in business intelligence systems contexts
Principal Advisor
-
Doctor Philosophy
Reducing transformation friction: The role of organisational leadership in transformational project outcomes
Principal Advisor
-
2017
Doctor Philosophy
Three Essays on Spreading Word Online in Disasters
Joint Principal Advisor
Other advisors: Associate Professor Dongming Xu
-
2025
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
2025
Master Philosophy
Understanding why clinicians embrace health information technologies: Qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
2023
Doctor Philosophy
Towards a Deeper Understanding of Digital Disruption
Associate Advisor
Other advisors: Associate Professor Dongming Xu
-
2022
Doctor Philosophy
Investigating the Digital Transformation of Service Ecosystems through Cryptocurrencies
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
2022
Doctor Philosophy
Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
2019
Doctor Philosophy
The Emergency Department (ED)-Inpatient Interface: improving the care of patients requiring emergency admission to hospital
Associate Advisor
Other advisors: Professor Clair Sullivan
Media
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