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Dr Cassandra Chapman
Dr

Cassandra Chapman

Email: 
Phone: 
+61 7 334 68164

Overview

Background

Dr Cassandra Chapman has a PhD in the psychology of charitable giving. She is now an Associate Professor and ARC DECRA Fellow at The University of Queensland.

Cassandra came to academia after almost a decade working in nonprofits. Informed by this experience, her research focuses on donor psychology and fundraising. She uses diverse methods to understand when and why people are willing to help one another. These insights have implications for how charities communicate and raise money. Cassandra often works with nonprofits to design and deliver research. She also shares research insights for fundraisers on her website www.donorpsych.org.

Cassandra’s research has won national and international research awards. Notable awards include the AFP Early Career Emerging Scholar Award(AFP, 2023), the Skystone Partners Prize for Research on Fundraising and Philanthropy (AFP, 2020), and the Gabriel G. Rudney Memorial Award for an Outstanding Dissertation in Nonprofit and Voluntary Action Research (ARNOVA, 2019). Cassandra has also published over 45 articles in leading international journals.She recently served as Associate Editor of Nonprofit and Voluntary Sector Quarterly (2022-2025).

Availability

Dr Cassandra Chapman is:
Not available for supervision

Qualifications

  • Doctor of Philosophy, The University of Queensland

Research interests

  • Psychology of Charitable Giving

    Research questions include: - How do people choose which types of charity to support and which to neglect? - What roles do identity and social norms play in determining who gives to charity, how much is given, and which causes are supported? - How important is trust in giving decisions? - How do fundraisers influence donation decisions? - What kinds of help are offered and why? - Do consumers respond to effectiveness information about charities?

  • Charity Scandals and Trust in Nonprofits

    Research questions include: - What do people think about nonprofits (vs. commercial organisations)? - How do consumers respond to ethical violations occurring within nonprofits? - Do specific charity scandals affect overall trust in the nonprofit sector? - What sectoral influences may affect the likelihood that scandals emerge?

  • Effective and Ethical Fundraising

    Research questions include: - What are key ethical considerations in fundraising? - Which kinds of images can be used in fundraising campaigns to raise the necessary money without reinforcing problematic stereotypes? - Which parties need to be considered in understanding fundraising ethics?

Research impacts

Cassandra's research helps to understand and promote generosity within Australian society. This helps ensure delivery of essential community services and encourages social harmony. Her research insights can help charities and nonprofits to communicate more effectively.

Works

Search Professor Cassandra Chapman’s works on UQ eSpace

48 works between 2007 and 2025

1 - 20 of 48 works

Featured

2022

Journal Article

Charitable triad theory: how donors, beneficiaries, and fundraisers influence charitable giving

Chapman, Cassandra M., Louis, Winnifred R., Masser, Barbara M. and Thomas, Emma F. (2022). Charitable triad theory: how donors, beneficiaries, and fundraisers influence charitable giving. Psychology and Marketing, 39 (9), 1826-1848. doi: 10.1002/mar.21701

Charitable triad theory: how donors, beneficiaries, and fundraisers influence charitable giving

Featured

2022

Journal Article

Give where you live: a social network analysis of charitable donations reveals localized prosociality

Chapman, Cassandra M., Louis, Winnifred R., Masser, Barbara M., Hornsey, Matthew J. and Broccatelli, Chiara (2022). Give where you live: a social network analysis of charitable donations reveals localized prosociality. Journal of Consumer Behaviour, 21 (5), 1106-1120. doi: 10.1002/cb.2058

Give where you live: a social network analysis of charitable donations reveals localized prosociality

Featured

2022

Journal Article

Rage donations and mobilization: understanding the effects of advocacy on collective giving responses

Chapman, Cassandra M., Lizzio‐Wilson, Morgana, Mirnajafi, Zahra, Masser, Barbara M. and Louis, Winnifred R. (2022). Rage donations and mobilization: understanding the effects of advocacy on collective giving responses. British Journal of Social Psychology, 61 (3), 882-906. doi: 10.1111/bjso.12522

Rage donations and mobilization: understanding the effects of advocacy on collective giving responses

Featured

2020

Journal Article

No global crisis of trust: a longitudinal and multinational examination of public trust in nonprofits

Chapman, Cassandra M., Hornsey, Matthew J. and Gillespie, Nicole (2020). No global crisis of trust: a longitudinal and multinational examination of public trust in nonprofits. Nonprofit and Voluntary Sector Quarterly, 50 (2), 089976402096222-457. doi: 10.1177/0899764020962221

No global crisis of trust: a longitudinal and multinational examination of public trust in nonprofits

Featured

2020

Journal Article

Identity motives in charitable giving: explanations for charity preferences from a global donor survey

Chapman, Cassandra M., Masser, Barbara M. and Louis, Winnifred R. (2020). Identity motives in charitable giving: explanations for charity preferences from a global donor survey. Psychology and Marketing, 37 (9) mar.21362, 1277-1291. doi: 10.1002/mar.21362

Identity motives in charitable giving: explanations for charity preferences from a global donor survey

2025

Journal Article

Measuring charitable giving: how to capture charitable behavior in philanthropy research

Chapman, Cassandra M., Thottam, Aakash K., Schultz, Tracy, McKay, Kate T. and Gulliver, Robyn (2025). Measuring charitable giving: how to capture charitable behavior in philanthropy research. Nonprofit and Voluntary Sector Quarterly 08997640251351548. doi: 10.1177/08997640251351548

Measuring charitable giving: how to capture charitable behavior in philanthropy research

2025

Journal Article

Incentivizing charitable giving: a systematic review of self- and other-benefiting incentives for donating money

Chapman, Cassandra M. and Thai, Hannibal A. (2025). Incentivizing charitable giving: a systematic review of self- and other-benefiting incentives for donating money. Nonprofit and Voluntary Sector Quarterly 08997640251348411. doi: 10.1177/08997640251348411

Incentivizing charitable giving: a systematic review of self- and other-benefiting incentives for donating money

2025

Journal Article

Portable display devices in healthcare: monocular head-worn displays increase perceptions of clinician warmth relative to tablet computers

Elrose, Francine, Chapman, Cassandra M., Salisbury, Isaac S., Neary, Alexandra, Burgmann, Felicity and Sanderson, Penelope M. (2025). Portable display devices in healthcare: monocular head-worn displays increase perceptions of clinician warmth relative to tablet computers. Ergonomics, 1-16. doi: 10.1080/00140139.2025.2496323

Portable display devices in healthcare: monocular head-worn displays increase perceptions of clinician warmth relative to tablet computers

2025

Journal Article

Let us be Clear: Why and how to Demonstrate data and Methods Transparency in Nonprofit Research

Bekkers, Rene, Chapman, Cassandra M., Prosser, Annayah M. B., Wiepking, Pamala and Meyer, Michael (2025). Let us be Clear: Why and how to Demonstrate data and Methods Transparency in Nonprofit Research. Voluntas, 36 (4) e0225883, 1-10. doi: 10.1007/s11266-025-00736-0

Let us be Clear: Why and how to Demonstrate data and Methods Transparency in Nonprofit Research

2025

Journal Article

Serving Three Masters: Thematic Analyses Reveal Inherent Ethical Tensions in Fundraising

Chapman, Cassandra M., Hornsey, Matthew J., Bleiker, Roland and Hutchison, Emma (2025). Serving Three Masters: Thematic Analyses Reveal Inherent Ethical Tensions in Fundraising. Nonprofit and Voluntary Sector Quarterly. doi: 10.1177/08997640251323586

Serving Three Masters: Thematic Analyses Reveal Inherent Ethical Tensions in Fundraising

2025

Journal Article

Social Identification and Charitable Giving: A Systematic Review and Meta-Analysis

Chapman, Cassandra M., Spence, Jessica L., Hornsey, Matthew J. and Dixon, Lucas (2025). Social Identification and Charitable Giving: A Systematic Review and Meta-Analysis. Nonprofit and Voluntary Sector Quarterly. doi: 10.1177/08997640251317403

Social Identification and Charitable Giving: A Systematic Review and Meta-Analysis

2024

Journal Article

Interpersonal fundraising methods are associated with lower donation value over time

Chapman, Cassandra M., Casey, James, Thottam, Aakash K. and France, Cassandra (2024). Interpersonal fundraising methods are associated with lower donation value over time. Nonprofit and Voluntary Sector Quarterly, 53 (6), 1564-1582. doi: 10.1177/08997640241248029

Interpersonal fundraising methods are associated with lower donation value over time

2024

Journal Article

Corporate apologies are effective because reform signals are weighted more heavily than culpability signals

Hornsey, Matthew J., Chapman, Cassandra M., La Macchia, Stephen and Loakes, Jennifer (2024). Corporate apologies are effective because reform signals are weighted more heavily than culpability signals. Journal of Business Research, 177 114620, 114620. doi: 10.1016/j.jbusres.2024.114620

Corporate apologies are effective because reform signals are weighted more heavily than culpability signals

2024

Journal Article

Donors' self‐ and other‐oriented motives for selecting charitable causes

Thottam, Aakash K., Chapman, Cassandra M. and Leszczyc, Peter Popkowski (2024). Donors' self‐ and other‐oriented motives for selecting charitable causes. Journal of Consumer Behaviour, 23 (4), 1859-1870. doi: 10.1002/cb.2313

Donors' self‐ and other‐oriented motives for selecting charitable causes

2024

Journal Article

Beneficiary effects in prosocial decision making: understanding unequal valuations of lives

Erlandsson, Arvid, Dickert, Stephan, Moche, Hajdi, Västfjäll, Daniel and Chapman, Cassandra (2024). Beneficiary effects in prosocial decision making: understanding unequal valuations of lives. European Review of Social Psychology, 35 (2), 293-340. doi: 10.1080/10463283.2023.2272238

Beneficiary effects in prosocial decision making: understanding unequal valuations of lives

2023

Conference Publication

Evaluation Accountability: A Systematic Review and Meta-Evaluation of Social Impact Evaluation

Ahearn, Elizabeth-Rose, Stambe, Rose, Ablaza, Tin, Chapman, Cassandra and Parsell, Cameron (2023). Evaluation Accountability: A Systematic Review and Meta-Evaluation of Social Impact Evaluation. 52nd Annual ARNOVA Conference, Orlando, FL United States, 9-11 November 2023.

Evaluation Accountability: A Systematic Review and Meta-Evaluation of Social Impact Evaluation

2023

Journal Article

Philanthropy during COVID‐19: Learnings and recommendations for philanthropic organizations navigating crisis

Hampton, DeeAndria, Wiepking, Pamala, Chapman, Cassandra, McHugh, Lucy Holmes, Arnesen, Daniel, Carrigan, Cathie, Feit, Galia, Grönlund, Henrietta, Hrafnsdóttir, Steinunn, Ivanova, Natalya, Katz, Hagai, Kim, Sung‐Ju, Kristmundsson, Ómar H., Litofcenko, Julia, Mersianova, Irina, Neumayr, Michaela, Pessi, Anne Birgitta, Scaife, Wendy, Sivesind, Karl Henrik, Vamstad, Johan and Yang, Yongzheng (2023). Philanthropy during COVID‐19: Learnings and recommendations for philanthropic organizations navigating crisis. Journal of Philanthropy and Marketing, 29 (1) e1814, 1-7. doi: 10.1002/nvsm.1814

Philanthropy during COVID‐19: Learnings and recommendations for philanthropic organizations navigating crisis

2023

Journal Article

International media coverage promotes donations to a climate disaster

Chapman, Cassandra M., Hornsey, Matthew J., Fielding, Kelly S. and Gulliver, Robyn (2023). International media coverage promotes donations to a climate disaster. Disasters, 47 (3), 725-744. doi: 10.1111/disa.12557

International media coverage promotes donations to a climate disaster

2023

Journal Article

How do sector level factors influence trust violations in not-for-profit organizations? A multilevel model

Gillespie, Nicole, Anesa, Mattia, Lizzio-Wilson, Morgana, Chapman, Cassandra, Healy, Karen and Hornsey, Matthew (2023). How do sector level factors influence trust violations in not-for-profit organizations? A multilevel model. Journal of Business Ethics, 191 (2), 373-398. doi: 10.1007/s10551-023-05429-6

How do sector level factors influence trust violations in not-for-profit organizations? A multilevel model

2023

Book Chapter

The champion effect in peer-to-peer fundraising

Chapman, Cassandra M., Masser, Barbara M. and Louis, Winnifred R. (2023). The champion effect in peer-to-peer fundraising. The Fundraising Reader. (pp. 263-266) London, United Kingdom: Routledge. doi: 10.4324/9781003145936-56

The champion effect in peer-to-peer fundraising

Funding

Current funding

  • 2022 - 2026
    Visualising humanitarian crises: transforming images and aid policy
    ARC Linkage Projects
    Open grant
  • 2022 - 2026
    Charitable triad: How donors, beneficiaries, & fundraisers influence giving
    ARC Discovery Early Career Researcher Award
    Open grant

Past funding

  • 2021 - 2025
    Optimal Fundraising Design in a Competitive Market: A Unifying Framework
    ARC Discovery Projects
    Open grant

Supervision

Availability

Dr Cassandra Chapman is:
Not available for supervision

Supervision history

Current supervision

  • Doctor Philosophy

    Deconstructing the charitable triad: Raising beneficiary voices to be heard alongside donors and fundraisers

    Principal Advisor

    Other advisors: Professor Cameron Parsell

  • Doctor Philosophy

    UNDERSTANDING THE E-WOM EFFECTS ON NON-PROFIT FUNDRAISING

    Associate Advisor

    Other advisors: Professor Peter Popkowski-Leszczyc

Completed supervision

Media

Enquiries

For media enquiries about Dr Cassandra Chapman's areas of expertise, story ideas and help finding experts, contact our Media team:

communications@uq.edu.au