Overview
Background
Andrew is Professor of Business Information Systems in UQ Business School, where is also co-lead of the Future of Health Research Hub (https://business.uq.edu.au/research/research-hubs/future-health) and Chair of the Education Steering Committee of the Queensland Digital Health Centre (https://chsr.centre.uq.edu.au/research/queensland-digital-health-centre). He helped found the UQ's Graduate Certificate in Clinical Informatics and Digital Health (https://medicine.uq.edu.au/gccidh).
Andrew graduated from UQ’s Commerce program in 1998 and worked for several years in IT risk management for one of the Big-4 accounting/consulting firms. He then moved to Georgia State University in Atlanta, USA, to complete his Ph.D., followed by seven years at the University of British Columbia in Vancouver, Canada, where he became a tenured Associate Professor. He returned to UQ as Professor in May 2012.
Andrew has taught information systems in undergraduate, graduate, and executive programs, in several counties. He has extensive experience teaching IT governance and control, systems analysis and design, and digital health. He undertakes research in three areas. His first area focuses on how effectively organisations use IT. For example, he has been studying the effective use of electronic health records in health authorities. His second research area focused on improving methods to analyse and design IT systems. For example, he has examined ways to improve the specification of user requirements. His third research stream focuses on improving theories and methods used by researchers in the Information Systems discipline. In addition to these three streams, he engages in interdisciplinary, team-based research to inform stakeholders involved in the digital transformation of healthcare.
He has published in and served on the editorial boards of many journals, including the Journal of the Association for Information Systems, Information Systems Research, MIS Quarterly, Information and Organization, and Academy of Management Discoveries. He has also served as Representative for the Americas for the Association of Information Systems and as International Representative for the Academy of Management (OCIS/CTO Division). He is a Fellow of the Association for Information Systems, Fellow of the Academy of Social Sciences of Australia, past Editor-in-Chief of MIS Quarterly, past President of the Association for Information Systems, and member of the Working Board of the global Responsible Research in Business and Management (RRBM) Network.
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
Qualifications
- Bachelor (Honours) of Commerce, The University of Queensland
- Masters (Coursework), The University of Queensland
- Doctor of Philosophy, Georgia State University
Research impacts
My research is intended to help organisations to analyse, design, use, and govern their information systems more effectively, and to evaluate the impact of their information systems investments. Much of my work is situated in healthcare contexts, where I seek to help health services and their many stakeholders to engage effectively in the digital transformation of healthcare. For example, I have conducted extensive work evaluating the implementation of electronic medical records in Queensland hospitals and provided insights for how these systems can be improved and how such evaluations can also be conducted more effectively.
Works
Search Professor Andrew Burton-Jones’s works on UQ eSpace
2018
Journal Article
The process of social alignment and misalignment within a complex IT project
Gilchrist, Alicia, Burton-Jones, Andrew and Green, Peter (2018). The process of social alignment and misalignment within a complex IT project. International Journal of Project Management, 36 (6), 845-860. doi: 10.1016/j.ijproman.2018.04.004
2018
Journal Article
Effects of eHealth on hospital practice: synthesis of the current literature
Eden, Rebekah, Burton-Jones, Andrew, Scott, Ian, Staib, Andrew and Sullivan, Clair (2018). Effects of eHealth on hospital practice: synthesis of the current literature. Australian Health Review, 42 (5), 568-578. doi: 10.1071/AH17255
2018
Journal Article
With a little help from my friends: cultivating serendipity in online shopping environments
Grange, Camille, Benbasat, Izak and Burton-Jones, Andrew (2018). With a little help from my friends: cultivating serendipity in online shopping environments. Information and Management, 56 (2), 225-235. doi: 10.1016/j.im.2018.06.001
2018
Conference Publication
Beyond effective use: A journey to understand inconsistencies in use
Eden, Rebekah and Burton-Jones, Andrew (2018). Beyond effective use: A journey to understand inconsistencies in use. International Conference on Information Systems 2018, ICIS 2018, San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.
2018
Conference Publication
Unpacking the Complexity of Consistency: Insights from a Grounded Theory Study of the Effective Use of Electronic Medical Records
Eden, Rebekah, Akhlaghpour, Saeed, Spee, Paul, Staib, Andrew, Sullivan, Clair and Burton-Jones, Andrew (2018). Unpacking the Complexity of Consistency: Insights from a Grounded Theory Study of the Effective Use of Electronic Medical Records. 51st Hawaii International Conference on System Sciences, Hawaii, United States, 3-6 January 2018. Hawaii, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.381
2018
Conference Publication
“Against method” and “Anything goes”? A critical discussion based on the “strange ideas from Paul Feyerabend on whether epistemological anarchy can benefit is research
Treiblmaier, Horst, Burton-Jones, Andrew, Gregor, Shirley, Hirschheim, Rudy, Myers, Michael and Stafford, Tom (2018). “Against method” and “Anything goes”? A critical discussion based on the “strange ideas from Paul Feyerabend on whether epistemological anarchy can benefit is research. 39th International Conference on Information Systems 2018, ICIS 2018, San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.
2018
Conference Publication
The dynamics of organizational culture: the case of culture work in a digital hospital
Eden, Rebekah and Burton-Jones, Andrew (2018). The dynamics of organizational culture: the case of culture work in a digital hospital. International Conference on Information Systems, San Francisco, California, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.
2018
Journal Article
Digital transformation requires workforce transformation
Eden, Rebekah, Jones, Andrew Burton, Casey, Veronica and Draheim, Michael (2018). Digital transformation requires workforce transformation. MIS Quarterly Executive, 18 (1), 1-17. doi: 10.17705/2msqe.00005
2017
Journal Article
Uniting emergency and inpatient clinicians across the ED-inpatient interface: The last frontier?
Staib, Andrew, Sullivan, Clair, Prins, Johannes B., Burton-Jones, Andrew, Fitzgerald, Gerry and Scott, Ian (2017). Uniting emergency and inpatient clinicians across the ED-inpatient interface: The last frontier?. Emergency Medicine Australasia : EMA, 29 (6), 740-745. doi: 10.1111/1742-6723.12883
2017
Journal Article
Improving the representation of roles in conceptual modeling: theory, method, and evidence
Bera, Palash, Burton-Jones, Andrew and Wand, Yair (2017). Improving the representation of roles in conceptual modeling: theory, method, and evidence. Requirements Engineering , 23 (4), 1-27. doi: 10.1007/s00766-017-0275-9
2017
Journal Article
Thinking about measures and measurement in positivist research: a proposal for refocusing on fundamentals
Burton-Jones, Andrew and Lee, Allen S. (2017). Thinking about measures and measurement in positivist research: a proposal for refocusing on fundamentals. Information Systems Research, 28 (3), 451-467. doi: 10.1287/isre.2017.0704
2017
Journal Article
Special issue on ontological analysis in conceptual modeling, part 1
Burton-Jones, Andrew, Green, Peter, Parsons, Jeffrey and Siau, Keng (2017). Special issue on ontological analysis in conceptual modeling, part 1. Journal of Database Management, 28 (1), vii-x.
2017
Book Chapter
IT use: notes from a journey from use to effective use
Burton-Jones, Andrew, Bremhorst, Mark, Liu, Fang and Trieu, Van Hau (2017). IT use: notes from a journey from use to effective use. The Routledge companion to management information systems. (pp. 152-165) edited by Robert Galliers and Mari-Klara Stein. Abingdon, Oxon: Routledge. doi: 10.4324/9781315619361.ch11
2016
Journal Article
Guest editorial
Teo, Thompson S. H., Burton-Jones, Andrew and Kankanhalli, Atreyi (2016). Guest editorial. Information and Management, 53 (7), 833-834. doi: 10.1016/j.im.2016.06.011
2015
Conference Publication
PACIS 2015 proceedings
Kankanhalli, Atreyi, Jones, Andrew Burton and Teo, Thompson (2015). PACIS 2015 proceedings. 19th Pacific Asia Conference on Information Systems, PACIS 2015, Singapore, 5 - 9 July 2015. Atlanta, United States: Pacific Asia Conference on Information Systems.
2014
Journal Article
How semantics and pragmatics interact in understanding conceptual models
Bera, Palash, Burton-Jones, Andrew and Wand, Yair (2014). How semantics and pragmatics interact in understanding conceptual models. Information Systems Research, 25 (2), 401-419. doi: 10.1287/isre.2014.0515
2014
Journal Article
Information systems success research: the "Twenty Year Update?" panel report from PACIS, 2011
Tate, Mary, Sedera, Darshana, McLean, Ephraim and Burton-Jones, Andrew (2014). Information systems success research: the "Twenty Year Update?" panel report from PACIS, 2011. Communications of the Association for Information Systems, 34 (64) 63, 1235-1246. doi: 10.17705/1cais.03463
2014
Book Chapter
Building conceptual modeling on the foundation of ontology
Burton-Jones, Andrew and Weber, Ron (2014). Building conceptual modeling on the foundation of ontology. Computing handbook: information systems and information technology. (pp. 15.1-15.24) edited by Heikki Topi and Allen Tucker. Boca Raton, FL, United States: CRC Press. doi: 10.1201/b16768
2014
Conference Publication
Rumors on social media in disasters: Extending transmission to retransmission
Liu, Fang, Burton-Jones, Andrew and Xu, Dongming (2014). Rumors on social media in disasters: Extending transmission to retransmission. 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China, 24 -28 June, 2014. Kaohsiung, Taiwan: National Sun Yat-sen University.
2013
Conference Publication
Understanding the actualization of affordances: a study in the process modeling context
Bernhard, Eike, Recker, Jan and Burton-Jones, Andrew (2013). Understanding the actualization of affordances: a study in the process modeling context. ICIS 2013: 34th International Conference on Information Systems, Milan, Italy, 15-18 December 2013. Atlanta, GA, United States: Association for Information Systems.
Funding
Current funding
Supervision
Availability
- Professor Andrew Burton-Jones is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Supervision history
Current supervision
-
Doctor Philosophy
Bystanders' Perceptions and Reporting Intentions in Doxing Cases: The Influence of Online Social Dynamics
Principal Advisor
Other advisors: Dr Marten Risius, Dr Bikesh Raj Upreti
-
Doctor Philosophy
Coordinating for Innovation in Ecosystems: A Sensemaking Perspective
Associate Advisor
Other advisors: Professor Shazia Sadiq
-
Doctor Philosophy
Digitally Enhanced Evaluation of Prescription Drug Misuse
Associate Advisor
Other advisors: Associate Professor Andrew Staib, Associate Professor Katherine Isoardi
-
Doctor Philosophy
Mitigating Language Bias in Academic Research: A Design Science Approach Using Agentic AI
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Morteza Namvar
-
Doctor Philosophy
Building Digital Resilience for the Climate Crisis
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
Doctor Philosophy
Improving Sepsis Management through Better Data and Rapid Learning
Associate Advisor
Other advisors: Associate Professor Adam Irwin, Associate Professor Ida Asadi Someh, Professor Marta Indulska
-
Doctor Philosophy
Privacy by Design (PbD) in Software Development
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
Doctor Philosophy
Applying Natural Language Processing (NLP) and Large Language Models (LLM) to Teleconsultation for Better Patient Outcomes
Associate Advisor
Other advisors: Professor Marta Indulska, Associate Professor Saeed Akhlaghpour, Dr Morteza Namvar
-
Doctor Philosophy
An Integrated Model for Speech and Text Analysis from a Sociotechnical Perspective in Healthcare Context
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour, Dr Marten Risius, Dr Morteza Namvar, Associate Professor Andrew Staib
Completed supervision
-
2025
Doctor Philosophy
Exploring Digital Platform Generativity: A Journey through Temporality and Serendipity
Principal Advisor
-
2020
Doctor Philosophy
Three Essays on Digital Representation and Decision Making: Theory-driven Study, Data-driven Study, and Integration
Principal Advisor
-
2016
Doctor Philosophy
Three essays on effective use in business intelligence systems contexts
Principal Advisor
-
Doctor Philosophy
Reducing transformation friction: The role of organisational leadership in transformational project outcomes
Principal Advisor
-
2017
Doctor Philosophy
Three Essays on Spreading Word Online in Disasters
Joint Principal Advisor
Other advisors: Associate Professor Dongming Xu
-
2025
Doctor Philosophy
Implementation and evaluation of a clinician-led stroke Electronic Medical Record (EMR) enhancement
Associate Advisor
Other advisors: Professor Sandy Brauer
-
2025
Master Philosophy
Understanding why clinicians embrace health information technologies: Qualitative investigation of the role of clinical informaticians
Associate Advisor
Other advisors: Dr Rebekah Eden, Associate Professor Robyn King
-
2023
Doctor Philosophy
Towards a Deeper Understanding of Digital Disruption
Associate Advisor
Other advisors: Associate Professor Dongming Xu
-
2022
Doctor Philosophy
Data Protection and Effective Use of Health Information Systems: A Cybersecurity Perspective
Associate Advisor
Other advisors: Associate Professor Saeed Akhlaghpour
-
2022
Doctor Philosophy
Investigating the Digital Transformation of Service Ecosystems through Cryptocurrencies
Associate Advisor
Other advisors: Associate Professor Christoph Breidbach
-
2019
Doctor Philosophy
The Emergency Department (ED)-Inpatient Interface: improving the care of patients requiring emergency admission to hospital
Associate Advisor
Other advisors: Professor Clair Sullivan
Media
Enquiries
For media enquiries about Professor Andrew Burton-Jones's areas of expertise, story ideas and help finding experts, contact our Media team: