Overview
Background
Human-centred design of interactive systems
Stephen Viller is a researcher and educator in human-centred design methods, particularly applied to designing social, domestic and mobile computing technologies, and understanding how people's interactions in everyday settings inform the design of such technologies. He has over 30 years of experience in Computer Supported Cooperative Work (CSCW), Interaction Design, and Human-Computer Interaction (HCI) research, where he has focused on bridging disciplines and diverse methodological perspectives. He has concentrated on qualitative methods, particularly observational fieldwork, contextual interviews, diary studies and field trips, but also increasingly on more ‘designerly’ approaches such as cultural probes, low-fidelity prototypes, speculative design.
Stephen is an Associate Professor in the School of Electrical Engineering & Computer Science (EECS), where he leads the Human-Centred Computing discipline. He is also UQ's Theme Leader for the Digital Worlds and Disruptive Technologies theme in the QUEX Institute, and national chair of CHISIG, the Computer-Human Interaction Special Interest Group of the Human Factors and Ergonomics Society of Australia (HFESA). From 2016-2019 he was the EECS (ITEE at the time) Director of Coursework Studies (Chair of T&L committee) and from 2011-2016 he was Program Director of the Bachelor of Multimedia Design and Master of Interaction Design. His publications span various interdisciplinary journals and conferences in HCI/CSCW and technology design. He has a BSc (Hons) Computation (UMIST), MSc Cognitive Science (Manchester) and PhD Computing (Lancaster).
Availability
- Associate Professor Stephen Viller is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor (Honours) of Computer Science, University of Manchester Institute of Science and Technology
- Masters (Coursework) of Cognitive Science, The University of Manchester
- Doctor of Philosophy of Computer-Human Interaction, The University of Lancaster
Research interests
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Computer Supported Cooperative Work (CSCW)
I am interested in all aspects of the understanding of social interaction, methods of studying people in social settings, and informing the design of social technologies.
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Interaction Design
I am interested in people-centred methods for informing the design of interactive technologies. In particular, I explore how methods from other disciplines can be adopted and adapted to improve the software design process.
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Emerging technologies
Technology is only really interesting to me in terms of what it allows people to achieve. I am interested in various technologies in order to prototype and explore novel applications to solve problems in specific contexts. Current technologies I am working with include Internet of Things (IoT), Mixed and Augmented Reality (AR), Physical Computing, and mobile social software.
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Application contexts
Interaction design research takes place in everyday settings where we can understand current practice/activities and prototype and evaluate solutions. My research has involved a wide range of contexts, including dependable and safety-critical systems, office work, tourism, health, behaviour change, and education. In all these domains, my approach is to inform the design of technologies that not only meet the functional and usability needs/requirements of the people in the context, but that are also technologies that people would actually want to use.
Works
Search Professor Stephen Viller’s works on UQ eSpace
2006
Conference Publication
Lo-Fi matchmaking: A study of social pairing for backpackers 8th International Conference on Ubiquitous Computing, UbiComp 2006
Axup, Jeff, Viller, Stephen, MacColl, Ian and Cooper, Roslyn (2006). Lo-Fi matchmaking: A study of social pairing for backpackers 8th International Conference on Ubiquitous Computing, UbiComp 2006. UbiComp 2006: The Eighth International Conference on Ubiquitous Computing, Orange City, CA, United States, 17-21 September 2006. Heidelberg, Germany: Springer. doi: 10.1007/11853565_21
2006
Edited Outputs
The object of interaction: the role of artefacts in interaction design
Simpson, Matthew, Viller, Stephen, Vaughan, Laurene, Yuille, Jeremy, Akama, Yoko and Cooper, Rosyln eds. (2006). The object of interaction: the role of artefacts in interaction design. Annual Conference of the Australian Computer-Human Interaction Special Interest Group (OZCHI 2006), UTS, Sydney, Australia, 22-24 November, 2006.
2006
Conference Publication
Lo-Fi matchmaking: A study of social pairing for backpackers
Axup, Jeff, Viller, Stephen, MacColl, Ian and Cooper, Roslyn (2006). Lo-Fi matchmaking: A study of social pairing for backpackers. 8th International Conference on Ubiquitous Computing (UbiComp 2006), Orange County, CA, United States, 17-21 September 2006. Heidelberg, Germany: Springer. doi: 10.1007/11853565_21
2006
Conference Publication
Design for Inspiration: Children, personal connections and educational technology
Wyeth, P., Diercke, C. and Viller, S. A. (2006). Design for Inspiration: Children, personal connections and educational technology. OZCHI 2006: The 18th Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, Sydney, Australia, 20-24 November 2006. Sydney, Australia: CHISIG. doi: 10.1145/1228175.1228247
2005
Conference Publication
Watching ourselves watching: Ethical issues in ethnographic action research
MacColl, I. D., Cooper, R. E., Rittenbruch, M. and Viller, S. A. (2005). Watching ourselves watching: Ethical issues in ethnographic action research. OZCHI05, Canberra, Australia, 21-25 November 2005. Narrabundah, Australia: CHISIG.
2005
Conference Publication
Formative research methods for the extremely mobile: Supporting community interaction amongst backpackers
Axup, J. C. and Viller, S. A. (2005). Formative research methods for the extremely mobile: Supporting community interaction amongst backpackers. Workshop on Appropriate Methods for Design in Complex and Sensitive Settings, Canberra, Australia, 22 November 2005. Melbourne, Australia: University of Melbourne.
2005
Conference Publication
Reflections on reflection: Blogging in undergraduate design studios
MacColl, I. D., Morrison, A. J., Muhlberger, R. M., Simpson, M. R., Viller, S. A. and Wyeld, T. G. (2005). Reflections on reflection: Blogging in undergraduate design studios. Blogtalk Downunder, Sydney, Australia, 19-22 May 2005. Sydney, Australia: INCSUB.
2005
Conference Publication
Augmenting travel gossip: Design for mobile communities
Axup, J. C. and Viller, S. A. (2005). Augmenting travel gossip: Design for mobile communities. 19th Conference of the Computer-Human Interaction Special Interest Group (CHISIG) of Australia on Computer-human Interaction: Citizens online: Considerations for Today and the Future, Canberra, Australia, 21-25 November 2005. Narrabundah, Ausrtalia: Computer-Human Interaction Special Interest Group of Australia.
2005
Conference Publication
A Collaborative Digestion and Design Game for Community and Technology Exploration
Viller, S. A., Brereton, M. F., Redhead, F. S. and Axup, J. (2005). A Collaborative Digestion and Design Game for Community and Technology Exploration. Designing for User Experience, Dux05, Fort Mason, San Francisco, California, 3-5 November, 2005. New York, NY: American Institute of Graphic Arts.
2005
Journal Article
The studio scenario: Experiential learning in the Information Environments Program
Docherty, M. J., Brereton, M. F., MacColl, I. D., Viller, S. A. and Simpson, M. R. (2005). The studio scenario: Experiential learning in the Information Environments Program. The Professional Educator, 4 (1), 27-29.
2005
Conference Publication
Usability of a mobile, group communication prototype while rendezvousing
Axup, Jeff C., Viller, Stephen A. and Bidwell, Nicole J. (2005). Usability of a mobile, group communication prototype while rendezvousing. International Symposium on Collaborative Technologies and Systems, Saint Louis, Missouri, USA, 15-20 May 2005. Los Alamitos, CA, USA: Institute of Electrical and Electronics Engineers, Inc.. doi: 10.1109/ISCST.2005.1553290
2004
Conference Publication
Observations in a maternity ward: Usability considerations for EHRs in an interrupt driven environment
Cooper, Roslyn, Viller, Stephen and Burmeister, Jay (2004). Observations in a maternity ward: Usability considerations for EHRs in an interrupt driven environment. 12th National Health Informatics Conference (HIC 2004), Brisbane, Australia, 25-27 July 2004. Melbourne, Australia: Health Informatics Society of Australia.
2004
Conference Publication
Representation of self-reported information during mobile field studies: Pilots and orienteers 2
Axup, J. C., Bidwell, N. and Viller, S. A. (2004). Representation of self-reported information during mobile field studies: Pilots and orienteers 2. The 2004 Conference for the Computer-Human Interaction Special Interest Group (OZCHI), Wollongong, Australia, 22-24 November 2004. Wollongong, Australia: CHISIG.
2004
Conference Publication
Observing architectural design: Improving the development of collaborative design environments
Simpson, Matthew and Viller, Stephen (2004). Observing architectural design: Improving the development of collaborative design environments. First International Conference on Cooperative Design, Visualisation and Engineering, Palma de Mallorca, Spain, 19-22 September 2004. Berlin, Heidelberg: Springer.
2004
Journal Article
Engaging game characters: informing design with player perspectives
Drennan, Penelope, Viller, Stephen and Wyeth, Peta (2004). Engaging game characters: informing design with player perspectives. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 3166, 355-358. doi: 10.1007/978-3-540-28643-1_45
2004
Conference Publication
Engaging game characters: Informing design with player perspectives
Drennan, Penelope, Viller, Stephen and Wyeth, Peta (2004). Engaging game characters: Informing design with player perspectives. Third International Conference on Entertainment Computing, Eindhoven, The Netherlands, 1-3 September 2004. Berlin, Germany: Springer. doi: 10.1007/b99837
2003
Conference Publication
Talking about watching: using the video card game and wiki-web technology to engage IT students in developing observational skills
Brereton, M. F., Donovan, J. W. and Viller, S. A. (2003). Talking about watching: using the video card game and wiki-web technology to engage IT students in developing observational skills. ACE 2003 - Computing Education 2003, Adelaide, Australia, 4-7 February 2003. Sydney, NSW Australia: Australian Computer Society.
2003
Edited Outputs
OZCHI 2003: New Directions in Interaction: Information Environments, Media and Technology
Viller, Stephen and Wyeth, Peta eds. (2003). OZCHI 2003: New Directions in Interaction: Information Environments, Media and Technology. Annual Conference of CHISIG, the Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia, Brisbane, Australia, 26th-28th November 2003. Brisbane, Australia: University of Queensland : Department of Civil Engineering.
2003
Book Chapter
Observation for Innovation
Lebbon, C., Rouncefield, M. and Viller, S. A. (2003). Observation for Innovation. Inclusive Design: Design for the Whole Population. (pp. 402-419) edited by J. Clarkson, R. Coleman, S. Keates and C. Lebbon. London, UK: Springer Verlag. doi: 10.1007/978-1-4471-0001-0_25
2002
Conference Publication
Developing Professional Designers in Information Environments: A Problem-oriented Case Study Approach in Technology Education
O'Brien, M. and Viller, S. A. (2002). Developing Professional Designers in Information Environments: A Problem-oriented Case Study Approach in Technology Education. Learning in Technology Education Chellenges for the 21st Century, Parkroyal Hotel, Gold Coast, Australia, 5-7 December 2002. Griffith University Brisbane: Centre for Technology Education Research, Griffith University.
Funding
Current funding
Supervision
Availability
- Associate Professor Stephen Viller is:
- Available for supervision
Looking for a supervisor? Read our advice on how to choose a supervisor.
Supervision history
Current supervision
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Doctor Philosophy
A mobile health intervention for promoting light and moderate intensity physical activity among young cancer survivors
Principal Advisor
Other advisors: Associate Professor Chelsea Dobbins, Professor Sandie McCarthy
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Doctor Philosophy
Trust vs Disgust: The Believability and Trustworthiness of Digital Characters
Principal Advisor
Other advisors: Associate Professor Mashhuda Glencross
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Doctor Philosophy
Designing for location dependence: a framework for design
Principal Advisor
Other advisors: Associate Professor Ben Matthews
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Doctor Philosophy
Mixed reality collaborative learning environment for use in distance education for professional development
Principal Advisor
Other advisors: Dr Marie Boden
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Master Philosophy
Critical Making and Design Ethics: A Foucauldian Perspective on Surveillance, Control and Biopower in Designed Digital Interactivity
Associate Advisor
Other advisors: Dr Dhaval Vyas
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Doctor Philosophy
Positive Tipping Points Driving Clean Energy Adoption
Associate Advisor
Other advisors: Associate Professor Mashhuda Glencross
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Master Philosophy
Generative AI in Social Service Organisations
Associate Advisor
Other advisors: Professor Paul Henman
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Doctor Philosophy
Extreme Analytics
Associate Advisor
Other advisors: Professor Gianluca Demartini, Dr Jarrod Knibbe, Dr Maxime Cordeil
Completed supervision
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2020
Master Philosophy
The Efficacy and Usefulness of Software Carpentry Training: A Follow-Up Cohort Study
Principal Advisor
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2017
Doctor Philosophy
Journalism Design: The NewsCube, Interactive Technologies and Practice
Principal Advisor
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2015
Doctor Philosophy
Contextual considerations for the design of Learner-adaptive computer support in collaborative classrooms
Principal Advisor
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2015
Doctor Philosophy
Web Designer / Client Communication: An in-situ development and evaluation of tools and methods to support the collaborative design of interactive technologies
Principal Advisor
Other advisors: Associate Professor Ben Matthews
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2014
Doctor Philosophy
Designing a technology mash-up to support remote physical-digital fashion design collaboration
Principal Advisor
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2012
Doctor Philosophy
SonicAir: Designing Sonification-Based Phatic Technology for Independent Living
Principal Advisor
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2012
Doctor Philosophy
Active Awareness: Supporting the intentional disclosure of awareness information in collaborative systems
Principal Advisor
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2007
Doctor Philosophy
METHODS OF UNDERSTANDING AND DESIGNING FOR MOBILE COMMUNITIES
Principal Advisor
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2020
Doctor Philosophy
Setting wicked problems using design methods: People's hesitancy to engage with the Internet of Things
Joint Principal Advisor
Other advisors: Associate Professor Ben Matthews
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2025
Doctor Philosophy
Using Human-Centered Design Approach to Support Refugee Entrepreneurial Pathways
Associate Advisor
Other advisors: Dr Dhaval Vyas
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2024
Doctor Philosophy
Weaving Tech and Teach: A Participatory Design Exploration with Primary School Teachers
Associate Advisor
Other advisors: Associate Professor Ben Matthews
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2024
Doctor Philosophy
Towards Automatic Analysis of Cinematic Style of Film Directors
Associate Advisor
Other advisors: Associate Professor Mashhuda Glencross
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2022
Doctor Philosophy
Agency of Interactive Space in Shaping Users' Behaviour and Perception through Actor-Network Theory
Associate Advisor
Other advisors: Dr Fred Fialho Leandro Alves Teixeira
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2022
Doctor Philosophy
Steps Toward Technology as a Creative Material
Associate Advisor
Other advisors: Dr Marie Boden
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2008
Doctor Philosophy
Mobile Social Software: the design, implementation and usage of a system for mobile group communication, coordination and sharing
Associate Advisor
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2007
Doctor Philosophy
Ethnography of Play in a Massively Multi-Player Online Role Playing Game: Marketplaces, Team Work and Free Play
Associate Advisor
Other advisors: Professor Janet Wiles
Media
Enquiries
Contact Associate Professor Stephen Viller directly for media enquiries about:
- Computer Supported Cooperative Work - CSCW
- Engineering - ITEE
- Human-centred design - ITEE
- Human-Computer Interaction - HCI
- Interaction Design - IxD
- Interactive technologies - ITEE
- ITEE - engineering
- Mixed Reality
- Mobile social software MoSoSo
- Physical Computing
- Requirements Engineering - RE
- Social software - ITEE
- Ubiquitous Computing - UbiComp
- User Experience Design
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