
Overview
Background
Human-centred design of interactive systems
Stephen Viller is a researcher and educator in human-centred design methods, particularly applied to designing social, domestic and mobile computing technologies, and understanding how people's interactions in everyday settings inform the design of such technologies. He has over 20 years of experience in Computer Supported Cooperative Work (CSCW), Interaction Design, and Human-Computer Interaction (HCI) research, where he has focused on bridging disciplines and perspectives. He has concentrated on qualitative methods, particularly observational fieldwork, contextual interviews, diary studies and field trips, but also increasingly on more ‘designerly’ approaches such as cultural probes, low-fidelity prototypes, rapid prototyping and sketching.
Stephen is an Associate Professor and leader of the Human-Centred Computing discipline in the School of Electrical Engineering & Computer Science, and UQ's Theme Leader for the Digital Worlds and Disruptive Technologies theme in the QUEX Institute. From 2016-2019 he was the Director of Coursework Studies (Chair of T&L committee) and from 2011-2016 he was Program Director of the Bachelor of Multimedia Design and Master of Interaction Design. His publications span various interdisciplinary journals and conferences in HCI/CSCW and technology design. He has a BSc (Hons) Computation (UMIST), MSc Cognitive Science (Manchester) and PhD Computing (Lancaster).
Availability
- Associate Professor Stephen Viller is:
- Available for supervision
- Media expert
Fields of research
Qualifications
- Bachelor (Honours) of Computer Science, University of Manchester Institute of Science and Technology
- Masters (Coursework) of Cognitive Science, The University of Manchester
- Doctor of Philosophy of Computer-Human Interaction, The University of Lancaster
Research interests
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Computer Supported Cooperative Work (CSCW)
I am interested in all aspects of the understanding of social interaction, methods of studying people in social settings, and informing the design of social technologies.
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Interaction Design
I am interested in people-centred methods for informing the design of interactive technologies. In particular, I explore how methods from other disciplines can be adopted and adapted to improve the software design process.
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Emerging technologies
Technology is only really interesting to me in terms of what it allows people to achieve. I am interested in various technologies in order to prototype and explore novel applications to solve problems in specific contexts. Current technologies I am working with include Internet of Things (IoT), Mixed and Augmented Reality (AR), Physical Computing, and mobile social software.
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Application contexts
Interaction design research takes place in everyday settings where we can understand current practice/activities and prototype and evaluate solutions. My research has involved a wide range of contexts, including dependable and safety-critical systems, office work, tourism, health, behaviour change, and education. In all these domains, my approach is to inform the design of technologies that not only meet the functional and usability needs/requirements of the people in the context, but that are also technologies that people would actually want to use.
Works
Search Professor Stephen Viller’s works on UQ eSpace
2009
Conference Publication
The social life of visualization
Macdonald, Hugh, Yuille, Jeremy, Stanton, Reuben and Viller, Stephen (2009). The social life of visualization. 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09, Melbourne, VIC Australia, 23 - 27 November 2009. New York, NY United States: ACM (Association for Computing Machinery) Press. doi: 10.1145/1738826.1738858
2008
Conference Publication
Cross-channel mobile social software: An empirical study
Heyer, Clint, Brereton, Margot and Viller, Stephen (2008). Cross-channel mobile social software: An empirical study. 26th Annual CHI Conference on Human Factors in Computing Systems, Florence, Italy, 5-10 April 2008. New York, U.S.A.: Association for Computing Machinery. doi: 10.1145/1357054.1357294
2008
Conference Publication
Spontaneous scenarios: an approach to user engagement
Yuille, Jeremy, Vaughan, Laurene, Rittenbruch, Markus, Viller, Stephen and MacColl, Ian (2008). Spontaneous scenarios: an approach to user engagement. Conference on Human Factors in Computing Systems, Florence, Italy, 5 - 10 April 2008. New York, NY, USA: ACM. doi: 10.1145/1358628.1358642
2008
Conference Publication
Zebra: Exploring users' engagement in fieldwork
Riche, Yann, Simpson, Matthew and Viller, Stephen (2008). Zebra: Exploring users' engagement in fieldwork. 7th ACM Conference on Designing Interactive Systems - DIS 2008, Cape Town, South Africa, 25-27 February 2008. New York, USA: Association for Computing Machinery. doi: 10.1145/1394445.1394451
2008
Conference Publication
Evoking gesture in interactive art
Morrison, Ann, Mitchell, Peta and Viller, Stephen A. (2008). Evoking gesture in interactive art. 2008 ACM International Conference on Multimedia, Vancouver, Canada, 27-31 October 2008. New York, U.S.A.: Association for Computing Machinery (ACM). doi: 10.1145/1462027.1462030
2007
Journal Article
Show and tell: Accessing and communicating implicit knowledge through artefacts
Akama, Yoko, Cooper, Roslyn, Vaughan, Laurene, Viller, Stephen, Simpson, Matthew and Yuille , Jeremy (2007). Show and tell: Accessing and communicating implicit knowledge through artefacts. Artifact, 1 (3), 172-181. doi: 10.1080/17493460701800207
2007
Journal Article
Announcing activity: Design and evaluation of an intentionally enriched awareness service
Rittenbruch, M., Viller, S. and Mansfield, T. (2007). Announcing activity: Design and evaluation of an intentionally enriched awareness service. Human-computer Interaction, 22 (1-2), 137-171. doi: 10.1080/07370020701307930
2007
Conference Publication
Theatrical place in a 3D CVE: An online performance of plato's allegory of the cave in a distributed 3D CVE.
Wyeld, T., Prasolova-Forland, E. and Viller, S. (2007). Theatrical place in a 3D CVE: An online performance of plato's allegory of the cave in a distributed 3D CVE.. International Conference on Computing in the Global Information Technology (ICCGI 2007), Guadeloupe, French Caribbean, 4-9 March, 2007. Los Alamitos, CA, USA: IEEE.
2007
Conference Publication
I don't get out of bed until my PIM tells me to.
Viller, S. and Morrison, A. (2007). I don't get out of bed until my PIM tells me to.. International Workshop on Social Ineraction and Mundane Technologies., Melbourne, Australia, 26-27 November, 2007. Cambridge, United Kingdom: Microsoft Research.
2007
Journal Article
Design Plus People: An approach to interaction design projects
Vaughan, L., Viller, S., Simpson, M., Akama, Y., Yuille, J. and Cooper, R. (2007). Design Plus People: An approach to interaction design projects. Design Principles and Practices: An International Journal, 1 (4), 31-38.
2006
Journal Article
Sampling mobile opinion: a contextual postcard questionnaire study
Axup, Jeff and Viller, Stephen (2006). Sampling mobile opinion: a contextual postcard questionnaire study. First Monday, 11 (9). doi: 10.5210/fm.v11i9.1402
2006
Conference Publication
Design for Inspiration: Children, personal connections and educational technology
Wyeth, P., Diercke, C. and Viller, S. A. (2006). Design for Inspiration: Children, personal connections and educational technology. OZCHI 2006: The 18th Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, Sydney, Australia, 20-24 November 2006. Sydney, Australia: CHISIG. doi: 10.1145/1228175.1228247
2006
Conference Publication
Lo-Fi matchmaking: A study of social pairing for backpackers 8th International Conference on Ubiquitous Computing, UbiComp 2006
Axup, Jeff, Viller, Stephen, MacColl, Ian and Cooper, Roslyn (2006). Lo-Fi matchmaking: A study of social pairing for backpackers 8th International Conference on Ubiquitous Computing, UbiComp 2006. UbiComp 2006: The Eighth International Conference on Ubiquitous Computing, Orange City, CA, United States, 17-21 September 2006. Heidelberg, Germany: Springer. doi: 10.1007/11853565_21
2006
Edited Outputs
The object of interaction: the role of artefacts in interaction design
Simpson, Matthew, Viller, Stephen, Vaughan, Laurene, Yuille, Jeremy, Akama, Yoko and Cooper, Rosyln eds. (2006). The object of interaction: the role of artefacts in interaction design. Annual Conference of the Australian Computer-Human Interaction Special Interest Group (OZCHI 2006), UTS, Sydney, Australia, 22-24 November, 2006.
2006
Conference Publication
Lo-Fi matchmaking: A study of social pairing for backpackers
Axup, Jeff, Viller, Stephen, MacColl, Ian and Cooper, Roslyn (2006). Lo-Fi matchmaking: A study of social pairing for backpackers. 8th International Conference on Ubiquitous Computing (UbiComp 2006), Orange County, CA, United States, 17-21 September 2006. Heidelberg, Germany: Springer. doi: 10.1007/11853565_21
2005
Journal Article
The studio scenario: Experiential learning in the Information Environments Program
Docherty, M. J., Brereton, M. F., MacColl, I. D., Viller, S. A. and Simpson, M. R. (2005). The studio scenario: Experiential learning in the Information Environments Program. The Professional Educator, 4 (1), 27-29.
2005
Conference Publication
Usability of a mobile, group communication prototype while rendezvousing
Axup, Jeff C., Viller, Stephen A. and Bidwell, Nicole J. (2005). Usability of a mobile, group communication prototype while rendezvousing. International Symposium on Collaborative Technologies and Systems, Saint Louis, Missouri, USA, 15-20 May 2005. Los Alamitos, CA, USA: Institute of Electrical and Electronics Engineers, Inc.. doi: 10.1109/ISCST.2005.1553290
2005
Conference Publication
Watching ourselves watching: Ethical issues in ethnographic action research
MacColl, I. D., Cooper, R. E., Rittenbruch, M. and Viller, S. A. (2005). Watching ourselves watching: Ethical issues in ethnographic action research. OZCHI05, Canberra, Australia, 21-25 November 2005. Narrabundah, Australia: CHISIG.
2005
Conference Publication
Formative research methods for the extremely mobile: Supporting community interaction amongst backpackers
Axup, J. C. and Viller, S. A. (2005). Formative research methods for the extremely mobile: Supporting community interaction amongst backpackers. Workshop on Appropriate Methods for Design in Complex and Sensitive Settings, Canberra, Australia, 22 November 2005. Melbourne, Australia: University of Melbourne.
2005
Conference Publication
Reflections on reflection: Blogging in undergraduate design studios
MacColl, I. D., Morrison, A. J., Muhlberger, R. M., Simpson, M. R., Viller, S. A. and Wyeld, T. G. (2005). Reflections on reflection: Blogging in undergraduate design studios. Blogtalk Downunder, Sydney, Australia, 19-22 May 2005. Sydney, Australia: INCSUB.
Funding
Current funding
Supervision
Availability
- Associate Professor Stephen Viller is:
- Available for supervision
Before you email them, read our advice on how to contact a supervisor.
Available projects
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Generative AI in Social Service Organisations
Generative AI provides new opportunities for social service organizations in internal operations and in providing service delivery. While there are considerable risks, through collaborative co-designing and deploying such tools in an ethical, responsible and safe manner, generative AI tools can support human professionals and service users for enhanced greater wellbeing outcomes.
Working in a multi-disciplinary research team, this project involves working with a social service organization (to be determined with the candidate and advisors) to identify, co-design and pilot generative AI tools.
You will require a demonstrated interest in connecting technology with social science.
Please follow the link for more details and instructions for applying for this project
Supervision history
Current supervision
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Doctor Philosophy
Designing for location dependence: a framework for design
Principal Advisor
Other advisors: Associate Professor Ben Matthews
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Doctor Philosophy
Trust vs Disgust: The Believability and Trustworthiness of Digital Characters
Principal Advisor
Other advisors: Associate Professor Mashhuda Glencross
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Doctor Philosophy
Mixed reality collaborative learning environment for use in distance education for professional development
Principal Advisor
Other advisors: Dr Marie Boden
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Doctor Philosophy
A mobile health intervention for promoting light and moderate intensity physical activity among young cancer survivors
Principal Advisor
Other advisors: Associate Professor Chelsea Dobbins, Professor Sandie McCarthy
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Doctor Philosophy
Designing for location dependence: a framework for design
Principal Advisor
Other advisors: Associate Professor Ben Matthews
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Doctor Philosophy
Positive Tipping Points Driving Clean Energy Adoption
Associate Advisor
Other advisors: Associate Professor Mashhuda Glencross
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Doctor Philosophy
Positive Tipping Points Driving Clean Energy Adoption
Associate Advisor
Other advisors: Associate Professor Mashhuda Glencross
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Doctor Philosophy
Weaving Tech and Teach: A Participatory Design Exploration with Primary School Teachers
Associate Advisor
Other advisors: Associate Professor Ben Matthews
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Doctor Philosophy
Extreme Analytics
Associate Advisor
Other advisors: Professor Gianluca Demartini, Dr Jarrod Knibbe, Dr Maxime Cordeil
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Doctor Philosophy
Fostering Making Practices in People from Low Socio-Economic Backgrounds
Associate Advisor
Other advisors: Dr Dhaval Vyas
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Doctor Philosophy
Exploring Emotional and Cognitive Effects of Heterogeneous Mixed Reality Remote Collaboration
Associate Advisor
Other advisors: Associate Professor Ben Matthews
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Master Philosophy
Critical Making and Design Ethics: A Foucauldian Perspective on Surveillance, Control and Biopower in Designed Digital Interactivity
Associate Advisor
Other advisors: Dr Dhaval Vyas
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Doctor Philosophy
Fostering Making Practices in People from Low Socio-Economic Backgrounds
Associate Advisor
Other advisors: Dr Dhaval Vyas
Completed supervision
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2020
Master Philosophy
The Efficacy and Usefulness of Software Carpentry Training: A Follow-Up Cohort Study
Principal Advisor
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2017
Doctor Philosophy
Journalism Design: The NewsCube, Interactive Technologies and Practice
Principal Advisor
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2015
Doctor Philosophy
Contextual considerations for the design of Learner-adaptive computer support in collaborative classrooms
Principal Advisor
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2015
Doctor Philosophy
Web Designer / Client Communication: An in-situ development and evaluation of tools and methods to support the collaborative design of interactive technologies
Principal Advisor
Other advisors: Associate Professor Ben Matthews
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2014
Doctor Philosophy
Designing a technology mash-up to support remote physical-digital fashion design collaboration
Principal Advisor
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2012
Doctor Philosophy
SonicAir: Designing Sonification-Based Phatic Technology for Independent Living
Principal Advisor
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2012
Doctor Philosophy
Active Awareness: Supporting the intentional disclosure of awareness information in collaborative systems
Principal Advisor
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2007
Doctor Philosophy
METHODS OF UNDERSTANDING AND DESIGNING FOR MOBILE COMMUNITIES
Principal Advisor
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2020
Doctor Philosophy
Setting wicked problems using design methods: People's hesitancy to engage with the Internet of Things
Joint Principal Advisor
Other advisors: Associate Professor Ben Matthews
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2024
Doctor Philosophy
Weaving Tech and Teach: A Participatory Design Exploration with Primary School Teachers
Associate Advisor
Other advisors: Associate Professor Ben Matthews
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2024
Doctor Philosophy
Towards Automatic Analysis of Cinematic Style of Film Directors
Associate Advisor
Other advisors: Associate Professor Mashhuda Glencross
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2022
Doctor Philosophy
Agency of Interactive Space in Shaping Users' Behaviour and Perception through Actor-Network Theory
Associate Advisor
Other advisors: Dr Fred Fialho Leandro Alves Teixeira
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2022
Doctor Philosophy
Steps Toward Technology as a Creative Material
Associate Advisor
Other advisors: Dr Marie Boden
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2008
Doctor Philosophy
Mobile Social Software: the design, implementation and usage of a system for mobile group communication, coordination and sharing
Associate Advisor
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2007
Doctor Philosophy
Ethnography of Play in a Massively Multi-Player Online Role Playing Game: Marketplaces, Team Work and Free Play
Associate Advisor
Other advisors: Professor Janet Wiles
Media
Enquiries
Contact Associate Professor Stephen Viller directly for media enquiries about:
- Computer Supported Cooperative Work - CSCW
- Engineering - ITEE
- Human-centred design - ITEE
- Human-Computer Interaction - HCI
- Interaction Design - IxD
- Interactive technologies - ITEE
- ITEE - engineering
- Mixed Reality
- Mobile social software MoSoSo
- Physical Computing
- Requirements Engineering - RE
- Social software - ITEE
- Ubiquitous Computing - UbiComp
- User Experience Design
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