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Dr Nicolas Pontes
Dr

Nicolas Pontes

Email: 
Phone: 
+61 7 336 56561

Overview

Background

Nicolas Pontes is a Senior Lecturer in Marketing at the UQ Business School and he holds a PhD and a MSc in Marketing, both with a focus in Branding. His industry experience include roles such as marketing research coordinator, marketing manager, and marketing consultant. He has more than 10 years experience in teaching and research at leading universities in Australia where had has had the role of Program Coordinator for Advertising and IMC majors of both Undergraduate and Post-Graduate levels. Dr Pontes is also the Founder and Academic Advisor at Newish Communications Inc., the first student-run communications agency in Australia. His research interests are in the area of consumer decision making and information processing with a particular interest in online consumer behaviour, social media engagement, price and promotion advertising, and branding. His research has been published in the European Journal of Marketing, Psychology & Marketing, Computers in Human Behavior, Journal of Experimental Psychology: Applied, Journal of Services Marketing, Journal of Retailing and Consumer Services, Journal of Product & Brand Management, and Journal of Brand Management. His work has also been presented at international advertising and marketing conferences such as Association for Consumer Research [North America], American Marketing Association, and American Academic of Advertising.

Research Supervision I am not accepting new HDR (Mphil or PhD) students.

Availability

Dr Nicolas Pontes is:
Not available for supervision
Media expert

Research interests

  • Information processing and Decision Making

    Framing symbolic vs. functional benefits, advertising claims and the skeptical consumer, framing of price promotion, gambling and financial decision making, and colour display effects

  • Relationship Marketing

    Loyalty programs, preferential treatment, rewards, consumer emotions and attachment.

  • AI and Service Robots

  • Social Media Marketing and Social Media Influencers

Works

Search Professor Nicolas Pontes’s works on UQ eSpace

31 works between 2016 and 2025

1 - 20 of 31 works

2025

Journal Article

Health Star Rating Labels: A systematic review and future research agenda

Hasni, Muhammad Junaid Shahid, Rehman, Mohsin Abdur, Pontes, Nicolas and Yaqub, Muhammad Zafar (2025). Health Star Rating Labels: A systematic review and future research agenda. Food Quality and Preference, 122 105310, 105310. doi: 10.1016/j.foodqual.2024.105310

Health Star Rating Labels: A systematic review and future research agenda

2024

Journal Article

The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset

Arango, Luis, Septianto, Felix and Pontes, Nicolas (2024). The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset. Appetite, 203 107656, 1-10. doi: 10.1016/j.appet.2024.107656

The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset

2024

Journal Article

To share or not to share: when is influencer self‐disclosure perceived as appropriate?

Leite, Fernanda Polli, Pontes, Nicolas and Septianto, Felix (2024). To share or not to share: when is influencer self‐disclosure perceived as appropriate?. Journal of Consumer Behaviour. doi: 10.1002/cb.2361

To share or not to share: when is influencer self‐disclosure perceived as appropriate?

2024

Journal Article

'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat

Leite, Fernanda Polli, Septianto, Felix and Pontes, Nicolas (2024). 'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat. Appetite, 199 107401, 1-14. doi: 10.1016/j.appet.2024.107401

'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat

2024

Journal Article

Framing brand concept of vertical line extensions: The moderating role of believability

Pontes, Nicolas, Leite, Fernanda Polli and Goyeneche, David (2024). Framing brand concept of vertical line extensions: The moderating role of believability. Journal of Consumer Behaviour. doi: 10.1002/cb.2337

Framing brand concept of vertical line extensions: The moderating role of believability

2024

Journal Article

Influencer marketing effectiveness: giving competence, receiving credibility

Leite, Fernanda Polli, Pontes, Nicolas and Schivinski, Bruno (2024). Influencer marketing effectiveness: giving competence, receiving credibility. Journal of Travel & Tourism Marketing, 41 (3), 307-321. doi: 10.1080/10548408.2024.2317748

Influencer marketing effectiveness: giving competence, receiving credibility

2024

Journal Article

What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship

Hamzah, Muhammad Iskandar and Pontes, Nicolas (2024). What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship. Journal of Strategic Marketing, 32 (2), 114-136. doi: 10.1080/0965254x.2022.2129749

What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship

2024

Journal Article

Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil

Santucci de Oliveira, Bruno, Sohn, Ana Paula Lisboa and Pontes, Nicolas (2024). Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil. Pasos: Revista De Turismo Y Patrimonio Cultural, 22 (1), 91-102. doi: 10.25145/j.pasos.2024.22.006

Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil

2024

Journal Article

Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products

Ang, Ming Yang Avon, Pontes, Nicolas and France, Cassandra (2024). Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products. Journal of Retailing and Consumer Services, 76 103567, 1-10. doi: 10.1016/j.jretconser.2023.103567

Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products

2024

Journal Article

Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees

Nguyen, Mai, Pontes, Nicolas, Malik, Ashish, Gupta, Jaya and Gugnani, Ritika (2024). Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees. Journal of Knowledge Management, ahead-of-print (ahead-of-print), 1771-1792. doi: 10.1108/JKM-04-2023-0345

Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees

2023

Journal Article

Chatbots in frontline services and customer experience: an anthropomorphism perspective

Nguyen, Mai, Casper Ferm, Lars‐Erik, Quach, Sara, Pontes, Nicolas and Thaichon, Park (2023). Chatbots in frontline services and customer experience: an anthropomorphism perspective. Psychology and Marketing, 40 (11), 2201-2225. doi: 10.1002/mar.21882

Chatbots in frontline services and customer experience: an anthropomorphism perspective

2023

Journal Article

Challenging cultured meat naturalness perceptions: The role of consumers’ mindset

Arango, Luis, Septianto, Felix and Pontes, Nicolas (2023). Challenging cultured meat naturalness perceptions: The role of consumers’ mindset. Appetite, 190 107039, 107039. doi: 10.1016/j.appet.2023.107039

Challenging cultured meat naturalness perceptions: The role of consumers’ mindset

2023

Journal Article

Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour

Fiestas Lopez Guido, Jorge Carlos, Kim, Jee Won, Popkowski Leszczyc, Peter T. L., Pontes, Nicolas and Tuzovic, Sven (2023). Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour. Journal of Service Theory and Practice, 34 (1), 127-154. doi: 10.1108/jstp-04-2023-0123

Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour

2023

Journal Article

The influence of health star rating labels on plant-based foods: the moderating role of consumers’ believability

Ang, Ming Yang Avon, Pontes, Nicolas and France, Cassandra (2023). The influence of health star rating labels on plant-based foods: the moderating role of consumers’ believability. Food Quality and Preference, 107 104827. doi: 10.1016/j.foodqual.2023.104827

The influence of health star rating labels on plant-based foods: the moderating role of consumers’ believability

2023

Journal Article

The role of consumer restraint versus indulgence on purchase intentions of hybrid meat analogues

Smart, Megan Ashleigh and Pontes, Nicolas (2023). The role of consumer restraint versus indulgence on purchase intentions of hybrid meat analogues. Food Quality and Preference, 104 104738, 1-9. doi: 10.1016/j.foodqual.2022.104738

The role of consumer restraint versus indulgence on purchase intentions of hybrid meat analogues

2023

Conference Publication

Challenging clean meat naturalness perceptions: The role of consumer mindsets

Arango, Luis, Septianto, Felix and Pontes, Nicolas (2023). Challenging clean meat naturalness perceptions: The role of consumer mindsets. Australian and New Zealand Marketing Academy Conference, Dunedin, New Zealand, 4-6 December 2023.

Challenging clean meat naturalness perceptions: The role of consumer mindsets

2023

Journal Article

Emotional intelligence and stress coping style in the foodservice industry in Brazil

de Oliveira, Bruno Santucci, Lisboa Sohn, Ana Paula, Pontes, Nicolas and Glavas, Charmaine (2023). Emotional intelligence and stress coping style in the foodservice industry in Brazil. Journal of Human Resources in Hospitality and Tourism, 22 (2), 212-238. doi: 10.1080/15332845.2023.2153562

Emotional intelligence and stress coping style in the foodservice industry in Brazil

2022

Journal Article

Oops, I've overshared! When social media influencers' self-disclosure damage perceptions of source credibility

Polli Leite, Fernanda , Pontes, Nicolas and de Paula Baptista, Paulo (2022). Oops, I've overshared! When social media influencers' self-disclosure damage perceptions of source credibility. Computers in Human Behavior, 133 107274, 107274. doi: 10.1016/j.chb.2022.107274

Oops, I've overshared! When social media influencers' self-disclosure damage perceptions of source credibility

2022

Journal Article

The persuasiveness of metaphor in advertising

Septianto, Felix, Pontes, Nicolas and Tjiptono, Fandy (2022). The persuasiveness of metaphor in advertising. Psychology and Marketing, 39 (5), 951-961. doi: 10.1002/mar.21633

The persuasiveness of metaphor in advertising

2022

Journal Article

Need for distinction moderates customer responses to preferential treatment

Pontes, Vivian, Greer, Dominique A., Pontes, Nicolas and Beatson, Amanda (2022). Need for distinction moderates customer responses to preferential treatment. Journal of Services Marketing, ahead-of-print (ahead-of-print), 409-419. doi: 10.1108/jsm-02-2021-0053

Need for distinction moderates customer responses to preferential treatment

Funding

Past funding

  • 2021
    Understanding consumer perceptions of superfood products
    Elite Medical Supplies
    Open grant

Supervision

Availability

Dr Nicolas Pontes is:
Not available for supervision

Supervision history

Current supervision

  • Doctor Philosophy

    Consumer preference for a grocery store type due to the perception of local socio-economic benefits

    Principal Advisor

    Other advisors: Professor Peter Popkowski-Leszczyc

  • Doctor Philosophy

    What Makes Brands Authentic in their Relationships with Consumers? The Role of Influencers Self-Disclosure on Brand Authenticity.

    Principal Advisor

  • Doctor Philosophy

    Enhancing Patient Satisfaction through Natural Language Processing (NLP): Unveiling the Depth and Uniqueness of Clinician Notes in Teleconsultation Platforms

    Principal Advisor

  • Doctor Philosophy

    The use of AI in the Advertising context and its influence on online consumer behaviour.

    Principal Advisor

    Other advisors: Dr Cassandra France, Dr Mai Nguyen

  • Doctor Philosophy

    Humanoid Social Robots in Retailing: Barriers to Consumer Use

    Associate Advisor

    Other advisors: Professor Peter Popkowski-Leszczyc

  • Doctor Philosophy

    The adoption of service robots: A comparison between people-processing and possession-processing service settings

    Associate Advisor

    Other advisors: Professor Peter Popkowski-Leszczyc

  • Doctor Philosophy

    The Role of Emotions in Consumer Acceptance of Food Innovations

    Associate Advisor

Completed supervision

Media

Enquiries

Contact Dr Nicolas Pontes directly for media enquiries about:

  • advertising
  • brand management
  • branding
  • clearance
  • price discounts
  • retail
  • retail promotions
  • sales

Need help?

For help with finding experts, story ideas and media enquiries, contact our Media team:

communications@uq.edu.au