Overview
Background
Nicolas Pontes is a Senior Lecturer in Marketing at the UQ Business School and he holds a PhD and a MSc in Marketing, both with a focus in Branding. His industry experience include roles such as marketing research coordinator, marketing manager, and marketing consultant. He has more than 10 years experience in teaching and research at leading universities in Australia where had has had the role of Program Coordinator for Advertising and IMC majors of both Undergraduate and Post-Graduate levels. Dr Pontes is also the Founder and Academic Advisor at Newish Communications Inc., the first student-run communications agency in Australia. His research interests are in the area of consumer decision making and information processing with a particular interest in online consumer behaviour, social media engagement, price and promotion advertising, and branding. His research has been published in the European Journal of Marketing, Psychology & Marketing, Computers in Human Behavior, Journal of Experimental Psychology: Applied, Journal of Services Marketing, Journal of Retailing and Consumer Services, Journal of Product & Brand Management, and Journal of Brand Management. His work has also been presented at international advertising and marketing conferences such as Association for Consumer Research [North America], American Marketing Association, and American Academic of Advertising.
Research Supervision I am not accepting new HDR (Mphil or PhD) students.
Availability
- Dr Nicolas Pontes is:
- Not available for supervision
- Media expert
Fields of research
Research interests
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Information processing and Decision Making
Framing symbolic vs. functional benefits, advertising claims and the skeptical consumer, framing of price promotion, gambling and financial decision making, and colour display effects
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Relationship Marketing
Loyalty programs, preferential treatment, rewards, consumer emotions and attachment.
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AI and Service Robots
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Social Media Marketing and Social Media Influencers
Works
Search Professor Nicolas Pontes’s works on UQ eSpace
2025
Journal Article
Health Star Rating Labels: A systematic review and future research agenda
Hasni, Muhammad Junaid Shahid, Rehman, Mohsin Abdur, Pontes, Nicolas and Yaqub, Muhammad Zafar (2025). Health Star Rating Labels: A systematic review and future research agenda. Food Quality and Preference, 122 105310, 105310. doi: 10.1016/j.foodqual.2024.105310
2024
Journal Article
The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset
Arango, Luis, Septianto, Felix and Pontes, Nicolas (2024). The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset. Appetite, 203 107656, 1-10. doi: 10.1016/j.appet.2024.107656
2024
Journal Article
To share or not to share: when is influencer self‐disclosure perceived as appropriate?
Leite, Fernanda Polli, Pontes, Nicolas and Septianto, Felix (2024). To share or not to share: when is influencer self‐disclosure perceived as appropriate?. Journal of Consumer Behaviour. doi: 10.1002/cb.2361
2024
Journal Article
'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat
Leite, Fernanda Polli, Septianto, Felix and Pontes, Nicolas (2024). 'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat. Appetite, 199 107401, 1-14. doi: 10.1016/j.appet.2024.107401
2024
Journal Article
Framing brand concept of vertical line extensions: The moderating role of believability
Pontes, Nicolas, Leite, Fernanda Polli and Goyeneche, David (2024). Framing brand concept of vertical line extensions: The moderating role of believability. Journal of Consumer Behaviour. doi: 10.1002/cb.2337
2024
Journal Article
Influencer marketing effectiveness: giving competence, receiving credibility
Leite, Fernanda Polli, Pontes, Nicolas and Schivinski, Bruno (2024). Influencer marketing effectiveness: giving competence, receiving credibility. Journal of Travel & Tourism Marketing, 41 (3), 307-321. doi: 10.1080/10548408.2024.2317748
2024
Journal Article
What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship
Hamzah, Muhammad Iskandar and Pontes, Nicolas (2024). What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship. Journal of Strategic Marketing, 32 (2), 114-136. doi: 10.1080/0965254x.2022.2129749
2024
Journal Article
Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil
Santucci de Oliveira, Bruno, Sohn, Ana Paula Lisboa and Pontes, Nicolas (2024). Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil. Pasos: Revista De Turismo Y Patrimonio Cultural, 22 (1), 91-102. doi: 10.25145/j.pasos.2024.22.006
2024
Journal Article
Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products
Ang, Ming Yang Avon, Pontes, Nicolas and France, Cassandra (2024). Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products. Journal of Retailing and Consumer Services, 76 103567, 1-10. doi: 10.1016/j.jretconser.2023.103567
2024
Journal Article
Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees
Nguyen, Mai, Pontes, Nicolas, Malik, Ashish, Gupta, Jaya and Gugnani, Ritika (2024). Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees. Journal of Knowledge Management, ahead-of-print (ahead-of-print), 1771-1792. doi: 10.1108/JKM-04-2023-0345
2023
Journal Article
Challenging cultured meat naturalness perceptions: The role of consumers’ mindset
Arango, Luis, Septianto, Felix and Pontes, Nicolas (2023). Challenging cultured meat naturalness perceptions: The role of consumers’ mindset. Appetite, 190 107039, 107039. doi: 10.1016/j.appet.2023.107039
2023
Journal Article
Chatbots in frontline services and customer experience: an anthropomorphism perspective
Nguyen, Mai, Casper Ferm, Lars‐Erik, Quach, Sara, Pontes, Nicolas and Thaichon, Park (2023). Chatbots in frontline services and customer experience: an anthropomorphism perspective. Psychology and Marketing, 40 (11), 2201-2225. doi: 10.1002/mar.21882
2023
Journal Article
Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour
Fiestas Lopez Guido, Jorge Carlos, Kim, Jee Won, Popkowski Leszczyc, Peter T. L., Pontes, Nicolas and Tuzovic, Sven (2023). Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour. Journal of Service Theory and Practice, 34 (1), 127-154. doi: 10.1108/jstp-04-2023-0123
2023
Journal Article
The influence of health star rating labels on plant-based foods: the moderating role of consumers’ believability
Ang, Ming Yang Avon, Pontes, Nicolas and France, Cassandra (2023). The influence of health star rating labels on plant-based foods: the moderating role of consumers’ believability. Food Quality and Preference, 107 104827. doi: 10.1016/j.foodqual.2023.104827
2023
Journal Article
The role of consumer restraint versus indulgence on purchase intentions of hybrid meat analogues
Smart, Megan Ashleigh and Pontes, Nicolas (2023). The role of consumer restraint versus indulgence on purchase intentions of hybrid meat analogues. Food Quality and Preference, 104 104738, 1-9. doi: 10.1016/j.foodqual.2022.104738
2023
Journal Article
Emotional intelligence and stress coping style in the foodservice industry in Brazil
de Oliveira, Bruno Santucci, Lisboa Sohn, Ana Paula, Pontes, Nicolas and Glavas, Charmaine (2023). Emotional intelligence and stress coping style in the foodservice industry in Brazil. Journal of Human Resources in Hospitality and Tourism, 22 (2), 212-238. doi: 10.1080/15332845.2023.2153562
2023
Conference Publication
Challenging clean meat naturalness perceptions: The role of consumer mindsets
Arango, Luis, Septianto, Felix and Pontes, Nicolas (2023). Challenging clean meat naturalness perceptions: The role of consumer mindsets. Australian and New Zealand Marketing Academy Conference, Dunedin, New Zealand, 4-6 December 2023.
2022
Journal Article
Oops, I've overshared! When social media influencers' self-disclosure damage perceptions of source credibility
Polli Leite, Fernanda , Pontes, Nicolas and de Paula Baptista, Paulo (2022). Oops, I've overshared! When social media influencers' self-disclosure damage perceptions of source credibility. Computers in Human Behavior, 133 107274, 107274. doi: 10.1016/j.chb.2022.107274
2022
Journal Article
The persuasiveness of metaphor in advertising
Septianto, Felix, Pontes, Nicolas and Tjiptono, Fandy (2022). The persuasiveness of metaphor in advertising. Psychology and Marketing, 39 (5), 951-961. doi: 10.1002/mar.21633
2022
Journal Article
Need for distinction moderates customer responses to preferential treatment
Pontes, Vivian, Greer, Dominique A., Pontes, Nicolas and Beatson, Amanda (2022). Need for distinction moderates customer responses to preferential treatment. Journal of Services Marketing, ahead-of-print (ahead-of-print), 409-419. doi: 10.1108/jsm-02-2021-0053
Funding
Past funding
Supervision
Availability
- Dr Nicolas Pontes is:
- Not available for supervision
Supervision history
Current supervision
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Doctor Philosophy
The use of AI in the Advertising context and its influence on online consumer behaviour.
Principal Advisor
Other advisors: Dr Cassandra France, Dr Mai Nguyen
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Doctor Philosophy
Consumer preference for a grocery store type due to the perception of local socio-economic benefits
Principal Advisor
Other advisors: Professor Peter Popkowski-Leszczyc
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Doctor Philosophy
What Makes Brands Authentic in their Relationships with Consumers? The Role of Influencers Self-Disclosure on Brand Authenticity.
Principal Advisor
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Doctor Philosophy
Enhancing Patient Satisfaction through Natural Language Processing (NLP): Unveiling the Depth and Uniqueness of Clinician Notes in Teleconsultation Platforms
Principal Advisor
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Doctor Philosophy
The Role of Emotions in Consumer Acceptance of Food Innovations
Associate Advisor
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Doctor Philosophy
Humanoid Social Robots in Retailing: Barriers to Consumer Use
Associate Advisor
Other advisors: Professor Peter Popkowski-Leszczyc
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Doctor Philosophy
The adoption of service robots: A comparison between people-processing and possession-processing service settings
Associate Advisor
Other advisors: Professor Peter Popkowski-Leszczyc
Completed supervision
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2022
Doctor Philosophy
Price Promotion: how do consumers perceive 50% off versus 1/2 price deals?
Principal Advisor
Media
Enquiries
Contact Dr Nicolas Pontes directly for media enquiries about:
- advertising
- brand management
- branding
- clearance
- price discounts
- retail
- retail promotions
- sales
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