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2025 Conference Publication What’s in a username? How username shapes influencers’ social media engagementLeite, F. and Pontes, N. (2025). What’s in a username? How username shapes influencers’ social media engagement. Association for Consumer Research (ACR) North American Conference, Washington, DC United States, 2025. |
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2025 Journal Article Health Star Rating Labels: A systematic review and future research agendaHasni, Muhammad Junaid Shahid, Rehman, Mohsin Abdur, Pontes, Nicolas and Yaqub, Muhammad Zafar (2025). Health Star Rating Labels: A systematic review and future research agenda. Food Quality and Preference, 122 105310, 105310. doi: 10.1016/j.foodqual.2024.105310 |
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2024 Conference Publication Robots and Consumer Self-Perceived CompetenceGoyeneche, D., Pontes, N. and Popkowski-Leszczyc, P. (2024). Robots and Consumer Self-Perceived Competence. Australian and New Zealand Marketing Academy Conference (ANZMAC), Hobart, TAS Australia, 2 - 4 December 2024. ANZMAC. |
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2024 Journal Article The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindsetArango, Luis, Septianto, Felix and Pontes, Nicolas (2024). The role of conventional meat unnaturalness in cultured meat acceptance: a test of holistic mindset. Appetite, 203 107656, 1-10. doi: 10.1016/j.appet.2024.107656 |
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2024 Journal Article Framing brand concept of vertical line extensions: the moderating role of believabilityPontes, Nicolas, Leite, Fernanda Polli and Goyeneche, David (2024). Framing brand concept of vertical line extensions: the moderating role of believability. Journal of Consumer Behaviour, 23 (5), 2279-2290. doi: 10.1002/cb.2337 |
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2024 Conference Publication Moral agency and status validation in service robot agentsPontes, V., Pontes, N. and Goyeneche, D. (2024). Moral agency and status validation in service robot agents. AMA SERVSIG, Bordeaux, France, 5-8 June 2024. |
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2024 Journal Article To share or not to share: when is influencer self‐disclosure perceived as appropriate?Leite, Fernanda Polli, Pontes, Nicolas and Septianto, Felix (2024). To share or not to share: when is influencer self‐disclosure perceived as appropriate?. Journal of Consumer Behaviour, 23 (5), 2585-2598. doi: 10.1002/cb.2361 |
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2024 Journal Article 'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured MeatLeite, Fernanda Polli, Septianto, Felix and Pontes, Nicolas (2024). 'Meat' the Influencers: Crafting Authentic Endorsements that Drive Willingness to Buy Cultured Meat. Appetite, 199 107401, 1-14. doi: 10.1016/j.appet.2024.107401 |
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2024 Journal Article Influencer marketing effectiveness: giving competence, receiving credibilityLeite, Fernanda Polli, Pontes, Nicolas and Schivinski, Bruno (2024). Influencer marketing effectiveness: giving competence, receiving credibility. Journal of Travel and Tourism Marketing, 41 (3), 307-321. doi: 10.1080/10548408.2024.2317748 |
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2024 Journal Article What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationshipHamzah, Muhammad Iskandar and Pontes, Nicolas (2024). What drives car buyers to accept a rejuvenated brand? the mediating effects of value and pricing in a consumer-brand relationship. Journal of Strategic Marketing, 32 (2), 114-136. doi: 10.1080/0965254x.2022.2129749 |
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2024 Conference Publication Influence of speciesism in human-robot master-servant relationshipsFiestas, J.C., Popkowski-Leszczyc, P., Pontes, N. and Tuzovic, S. (2024). Influence of speciesism in human-robot master-servant relationships. Australian and New Zealand Marketing Academy Conference, Dunedin, New Zealand, 1-3 December 2023. |
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2024 Journal Article Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do BrasilSantucci de Oliveira, Bruno, Sohn, Ana Paula Lisboa and Pontes, Nicolas (2024). Inteligência emocional no Turismo: um estudo sobre os trabalhadores de empresas de foodservice no Sul do Brasil. Pasos: Revista De Turismo Y Patrimonio Cultural, 22 (1), 91-102. doi: 10.25145/j.pasos.2024.22.006 |
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2024 Journal Article Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food productsAng, Ming Yang Avon, Pontes, Nicolas and France, Cassandra (2024). Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products. Journal of Retailing and Consumer Services, 76 103567, 1-10. doi: 10.1016/j.jretconser.2023.103567 |
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2024 Journal Article Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employeesNguyen, Mai, Pontes, Nicolas, Malik, Ashish, Gupta, Jaya and Gugnani, Ritika (2024). Impact of high involvement work systems in shaping power, knowledge sharing, rewards and knowledge perception of employees. Journal of Knowledge Management, 28 (6), 1771-1792. doi: 10.1108/JKM-04-2023-0345 |
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2024 Conference Publication Service Robots' Emotional Facial ExpressionsLeite, F., Casper Ferm, L.E., Arango, L. and Pontes, N. (2024). Service Robots' Emotional Facial Expressions. Australian and New Zealand Marketing Academy Conference (ANZMAC), Hobart, TAS Australia, 2 - 4 December 2024. ANZMAC. |
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2023 Conference Publication Influencer Marketing Effectiveness: Give Competence, Receive CredibilityLeite, F., Pontes, N. and Septianto, F. (2023). Influencer Marketing Effectiveness: Give Competence, Receive Credibility. Australian and New Zealand Marketing Academy Conference (ANZMAC), Dunedin, New Zealand, 4 - 6 December 2023. ANZMAC. |
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2023 Conference Publication Chatbots in frontline services and customer experience: An anthropomorphism perspectiveNguyen, Mai, Casper Ferm, Lars-Erik, Thaichon, Sara, Pontes, Nicolas and Thaichon, Park (2023). Chatbots in frontline services and customer experience: An anthropomorphism perspective. Australian and New Zealand Marketing Academy Conference (ANZMAC), Dunedin, New Zealand, 4-6 December 2023. |
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2023 Conference Publication Embarrassing Service Encounters: Should Service Providers be Direct or Polite?Liu, X., Popkowski Leszczyc, P. and Pontes, N. (2023). Embarrassing Service Encounters: Should Service Providers be Direct or Polite?. Australian and New Zealand Marketing Academy Conference (ANZMAC), Dunedin, New Zealand, 4 - 6 December 2023. ANZMAC. |
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2023 Journal Article Chatbots in frontline services and customer experience: an anthropomorphism perspectiveNguyen, Mai, Casper Ferm, Lars‐Erik, Quach, Sara, Pontes, Nicolas and Thaichon, Park (2023). Chatbots in frontline services and customer experience: an anthropomorphism perspective. Psychology and Marketing, 40 (11), 2201-2225. doi: 10.1002/mar.21882 |
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2023 Journal Article Challenging cultured meat naturalness perceptions: The role of consumers’ mindsetArango, Luis, Septianto, Felix and Pontes, Nicolas (2023). Challenging cultured meat naturalness perceptions: The role of consumers’ mindset. Appetite, 190 107039, 107039. doi: 10.1016/j.appet.2023.107039 |
