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2022 Journal Article Turning lurkers into innovation agents: An interactionist perspective of self-determinant theoryNguyen, Tuyet-Mai, Viet Ngo, Liem and Paramita, Widya (2022). Turning lurkers into innovation agents: An interactionist perspective of self-determinant theory. Journal of Business Research, 141 (Journal of Knowledge Management 15 6 2011), 822-835. doi: 10.1016/j.jbusres.2021.11.087 |
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2022 Journal Article Knowledge hiding in organizational crisis: the moderating role of leadershipNguyen, Tuyet-Mai, Malik, Ashish and Budhwar, Pawan (2022). Knowledge hiding in organizational crisis: the moderating role of leadership. Journal of Business Research, 139, 161-172. doi: 10.1016/j.jbusres.2021.09.026 |
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2022 Book Chapter The use of digital media and innovative ways to change social norms to address sexual harassment in EgyptShawky, Sara and Nguyen, Mai (2022). The use of digital media and innovative ways to change social norms to address sexual harassment in Egypt. The Palgrave encyclopedia of social marketing. (pp. 1-8) edited by Gajendra Liyanaarachchi, Jovanie A. Tuguinay and Mai Nguyen. Cham, Switzerland: Springer International Publishing. doi: 10.1007/978-3-030-14449-4_119-1 |
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2022 Book Chapter Freedom from fear to domestic violenceNguyen, Mai and Donovan, Robert J. (2022). Freedom from fear to domestic violence. The Palgrave encyclopedia of social marketing. (pp. 1-7) edited by Gajendra Liyanaarachchi, Jovanie A. Tuguinay and Mai Nguyen. Cham, Switzerland: Springer International Publishing. doi: 10.1007/978-3-030-14449-4_122-1 |
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2022 Journal Article Towards a conceptual model of AI-mediated knowledge sharing exchange of HRM Practices: antecedents and consequencesMalik, Ashish, Nguyen, Tuyet-Mai and Budhwar, Pawan (2022). Towards a conceptual model of AI-mediated knowledge sharing exchange of HRM Practices: antecedents and consequences. IEEE Transactions on Engineering Management, PP (99), 1-30. doi: 10.1109/tem.2022.3163117 |
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2021 Journal Article Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligenceNguyen, Tuyet-Mai and Malik, Ashish (2021). Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence. International Marketing Review, 39 (3), 482-508. doi: 10.1108/imr-02-2021-0078 |
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2021 Journal Article Utopia or dystopia - deterrents to ecotourism development in FijiPrentice, Catherine, Kundra, Sakul, Alam, Mumtaz, Alam, Mohammad Afsar and Nguyen, Mai (2021). Utopia or dystopia - deterrents to ecotourism development in Fiji. Tourism Geographies, 25 (2-3), 1-22. doi: 10.1080/14616688.2021.2016931 |
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2021 Journal Article A critical overview of social marketing in AsiaPang, Bo, Deshpande, Sameer A., Nguyen, Tuyet-Mai, Kim, Jeawon, Almosa, Yara A., Arif, Amna, Arli, Denni, Bakpayev, Marat, Erdogan, Bayram Zafer, Fujihira, Haruka, Gallage, H. P. Samanthika, Kadir, Mohammad A., Teik, Derek Ong Lai, Satawedin, Patama, Weinreich, Nedra Kline and Yousef, Murooj (2021). A critical overview of social marketing in Asia. Social Marketing Quarterly, 27 (4), 302-323. doi: 10.1177/15245004211053847 |
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2021 Journal Article Employee acceptance of online platforms for knowledge sharing: exploring differences in usage behaviourNguyen, Tuyet-Mai and Malik, Ashish (2021). Employee acceptance of online platforms for knowledge sharing: exploring differences in usage behaviour. Journal of Knowledge Management, 26 (8), 1985-2006. doi: 10.1108/jkm-06-2021-0420 |
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2021 Journal Article Motivation in organisational online knowledge sharingNguyen, Tuyet-Mai, Ngo, Liem Viet and Gregory, Gary (2021). Motivation in organisational online knowledge sharing. Journal of Knowledge Management, 26 (1), 102-125. doi: 10.1108/jkm-09-2020-0664 |
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2021 Journal Article The "Narratives" fMRI dataset for evaluating models of naturalistic language comprehensionNastase, Samuel A., Liu, Yun-Fei, Hillman, Hanna, Zadbood, Asieh, Hasenfratz, Liat, Keshavarzian, Neggin, Chen, Janice, Honey, Christopher J., Yeshurun, Yaara, Regev, Mor, Nguyen, Mai, Chang, Claire H. C., Baldassano, Christopher, Lositsky, Olga, Simony, Erez, Chow, Michael A., Leong, Yuan Chang, Brooks, Paula P., Micciche, Emily, Choe, Gina, Goldstein, Ariel, Vanderwal, Tamara, Halchenko, Yaroslav O., Norman, Kenneth A. and Hasson, Uri (2021). The "Narratives" fMRI dataset for evaluating models of naturalistic language comprehension. Scientific Data, 8 (1) 250, 1-22. doi: 10.1038/s41597-021-01033-3 |
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2021 Journal Article Robotic service quality - scale development and validationPrentice, Catherine and Nguyen, Mai (2021). Robotic service quality - scale development and validation. Journal of Retailing and Consumer Services, 62 102661, 102661. doi: 10.1016/j.jretconser.2021.102661 |
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2021 Journal Article Are atheist consumers less ethical? Investigating the role of religiosity and atheism on consumer ethicsArli, Denni, Nguyen, Tuyet-Mai and Nham, Phong Tuan (2021). Are atheist consumers less ethical? Investigating the role of religiosity and atheism on consumer ethics. Journal of Consumer Marketing, 38 (5), 525-539. doi: 10.1108/jcm-04-2020-3755 |
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2021 Journal Article Masking, claiming and preventing innovation in cross-border B2B relationships: neo-colonial frameworks of power in global IT industryMalik, Ashish, Mahadevan, Jasmin, Sharma, Piyush and Nguyen, Tuyet-Mai (2021). Masking, claiming and preventing innovation in cross-border B2B relationships: neo-colonial frameworks of power in global IT industry. Journal of Business Research, 132, 327-339. doi: 10.1016/j.jbusres.2021.04.044 |
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2021 Journal Article A two‐wave cross‐lagged study on AI service quality: the moderating effects of the job level and job roleNguyen, Tuyet‐Mai and Malik, Ashish (2021). A two‐wave cross‐lagged study on AI service quality: the moderating effects of the job level and job role. British Journal of Management, 33 (3) 1467-8551.12540, 1221-1237. doi: 10.1111/1467-8551.12540 |
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2021 Journal Article The effect of AI quality on customer experience and brand relationshipNguyen, Tuyet-Mai, Quach, Sara and Thaichon, Patamaporn (2021). The effect of AI quality on customer experience and brand relationship. Journal of Consumer Behaviour, 21 (3) cb.1974, 481-493. doi: 10.1002/cb.1974 |
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2021 Journal Article Relevant, or irrelevant, external factors in panic buyingPrentice, Catherine, Nguyen, Mai, Nandy, Purnima, Winardi, Michael Aswin, Chen, Ying, Le Monkhouse, Lien, Dominique-Ferreira, Sergio and Stantic, Bela (2021). Relevant, or irrelevant, external factors in panic buying. Journal of Retailing and Consumer Services, 61 102587, 102587. doi: 10.1016/j.jretconser.2021.102587 |
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2021 Journal Article Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivismNguyen, Tuyet-Mai, Siri, Nang Sarm and Malik, Ashish (2021). Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism. Journal of Knowledge Management, 26 (1), 70-87. doi: 10.1108/jkm-01-2021-0009 |
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2021 Journal Article How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkersNguyen, Mai, Malik, Ashish and Sharma, Piyush (2021). How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers. Journal of Knowledge Management, 25 (7), 1811-1831. doi: 10.1108/jkm-08-2020-0649 |
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2021 Journal Article Four-dimensional model: a literature review in online organisational knowledge sharingNguyen, Tuyet-Mai (2021). Four-dimensional model: a literature review in online organisational knowledge sharing. VINE: The Journal of Information and Knowledge Management Systems, 51 (1), 109-138. doi: 10.1108/vjikms-05-2019-0077 |
