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Associate Professor Rachel Fitzgerald
Associate Professor

Rachel Fitzgerald

Email: 
Phone: 
+61 7 336 56575
Phone: 
+61 7 334 67308

Overview

Background

Associate Professor Rachel Fitzgerald is the Deputy Associate Dean (Academic) for the Faculty of Business, Economics and Law at The University of Queensland. Internationally recognised for her expertise in Digital Education, Rachel leads digital transformation and curriculum innovation across the university, with a strong focus on generative AI, inclusive pedagogy, and lifelong learning.

Rachel co-chairs the national TEFA Network, supporting over 1100 Education-Focused Academics across Australia, and serves as Senior Editor (Educational Technology) for the Journal of University Teaching and Learning Practice. She is actively engaged in national and international conversations on the ethical and impactful use of AI in higher education, and regularly contributes to sector conferences, symposia, and thought leadership.

Her current research and practice explore microcredentials, workplace learning, and the Scholarship of Teaching and Learning in digitally enabled and AI-enhanced contexts.

Online Profiles

Availability

Associate Professor Rachel Fitzgerald is:
Available for supervision
Media expert

Qualifications

  • Masters (Coursework) of Computer Science, University of Northampton
  • Doctor of Philosophy, The University of Lancaster

Research interests

  • Digital

    Digital Transformation, Learning and Development in Organizations, Micro-credentials, Online Learning, Elearning, Hybrid Learning, Business School Research, Higher Education Curriculum, Higher Education, Higher Education Policy, Future of Learning,

Research impacts

Rachel Fitzgerald’s research focuses on the transformation of higher education through digital learning, curriculum innovation, and the ethical use of artificial intelligence. Her work directly supports educators and institutions to design inclusive, future-oriented learning experiences that respond to evolving student and workforce needs.

She has led the development of frameworks and resources that inform course and program design across disciplines, including the CRAFT framework for curriculum design in AI-enhanced learning environments. Her research underpins professional learning and academic development initiatives adopted at the institutional level and shared nationally through open-access publications and sector networks.

As co-chair of the TEFA Network, Rachel supports a national community of over 1100 Education-Focused Academics and contributes to sector-wide conversations on teaching excellence and the role of educators in an AI-enabled future.

Works

Search Professor Rachel Fitzgerald’s works on UQ eSpace

51 works between 2011 and 2025

21 - 40 of 51 works

2024

Other Outputs

Beyond the hype: Evaluate the impact of AI on learning (and get published) workshop

Fitzgerald, Rachel, Gribble, Lynne and Raiti, John (2024). Beyond the hype: Evaluate the impact of AI on learning (and get published) workshop. Online: Open Publishing Association.

Beyond the hype: Evaluate the impact of AI on learning (and get published) workshop

2024

Book Chapter

Integrating GenAI in higher education

Newell, Samantha, Fitzgerald, Rachel, Hall, Kimberley, Mills, Jennie, Beynen, Tina, May, Ivy Chia Sook, Mason, Jon and Lai, Evelyn (2024). Integrating GenAI in higher education. Using Generative AI Effectively in Higher Education. (pp. 42-53) edited by Sue Beckingham, Jenny Lawrence, Stephen Powell and Peter Hartley. London: Routledge. doi: 10.4324/9781003482918-7

Integrating GenAI in higher education

2023

Conference Publication

Creating a dialogue about evaluation; a students-as-partners approach to feedback about learning and teaching

Cossu, Remo, Fitzgerald, Rachel, Birthisel, Marcus, Mishiro, Keiko, Lin, Ing Sheuan and Fleming, Melanie (2023). Creating a dialogue about evaluation; a students-as-partners approach to feedback about learning and teaching. 34th Australasian Association for Engineering Education Annual Conference: Adapting to the Changing Expectations of Students and Industry, Gold Coast, QLD, Australia, 3-6 December 2023. Wollongong, NSW, Australia: Australasian Association for Engineering Education.

Creating a dialogue about evaluation; a students-as-partners approach to feedback about learning and teaching

2023

Book Chapter

A high impact program design framework to support future focused curriculum design

Russell, Holly, Fitzgerald, Rachel, Meth, Deanna and Huijser, Henk (2023). A high impact program design framework to support future focused curriculum design. High impact practices in higher education: International perspectives high impact practices in higher education. (pp. 29-44) edited by Enakshi Sengupta. Leeds, United Kingdom: Emerald Publishing. doi: 10.1108/S2055-364120230000051003

A high impact program design framework to support future focused curriculum design

2023

Book Chapter

The opportunities and challenges in the portability and authentication of micro-credentials and short courses in a post-COVID landscape

Fitzgerald, Rachel and Huijser, Henk (2023). The opportunities and challenges in the portability and authentication of micro-credentials and short courses in a post-COVID landscape. Technology-enhanced learning and the virtual university. (pp. 1-13) edited by Michael David Sankey, Henk Huijser and Rachel Fitzgerald. Singapore, Singapore: Springer Nature Singapore. doi: 10.1007/978-981-19-9438-8_24-1

The opportunities and challenges in the portability and authentication of micro-credentials and short courses in a post-COVID landscape

2023

Journal Article

Addressing the challenging elements of distance education

Fitzgerald, Rachel, Huijser, Henk, Altena, Sharon and Armellini, Ale (2023). Addressing the challenging elements of distance education. Distance Education, 44 (2), 207-212. doi: 10.1080/01587919.2023.2209527

Addressing the challenging elements of distance education

2023

Journal Article

Editorial: Artificial Intelligence is Awesome, but Good Teaching Should Always Come First

Crawford, Joseph, Vallis, Carmen, Yang, Jianhua, Fitzgerald, Rachel and O'dea, Christine (2023). Editorial: Artificial Intelligence is Awesome, but Good Teaching Should Always Come First. Journal of University Teaching and Learning Practice, 20 (7) 01. doi: 10.53761/1.20.7.01

Editorial: Artificial Intelligence is Awesome, but Good Teaching Should Always Come First

2023

Book Chapter

The Virtual University: Moving from Fiction to Fact

Sankey, Michael David, Huijser, Henk and Fitzgerald, Rachel (2023). The Virtual University: Moving from Fiction to Fact. Technology-Enhanced Learning and the Virtual University. (pp. 3-19) Singapore: Springer. doi: 10.1007/978-981-99-4170-4_1

The Virtual University: Moving from Fiction to Fact

2023

Book Chapter

The Opportunities and Challenges in the Portability and Authentication of Micro-credentials and Short Courses in a Post-COVID Landscape

Fitzgerald, Rachel and Huijser, Henk (2023). The Opportunities and Challenges in the Portability and Authentication of Micro-credentials and Short Courses in a Post-COVID Landscape. Technology-Enhanced Learning and the Virtual University. (pp. 465-477) Singapore: Springer. doi: 10.1007/978-981-99-4170-4_24

The Opportunities and Challenges in the Portability and Authentication of Micro-credentials and Short Courses in a Post-COVID Landscape

2023

Book Chapter

The Role of Analytics When Supporting Staff and Students in the Virtual Learning Environment

Jones, Hazel and Fitzgerald, Rachel (2023). The Role of Analytics When Supporting Staff and Students in the Virtual Learning Environment. Technology-Enhanced Learning and the Virtual University. (pp. 187-200) Singapore: Springer. doi: 10.1007/978-981-99-4170-4_11

The Role of Analytics When Supporting Staff and Students in the Virtual Learning Environment

2023

Book Chapter

The role of analytics when supporting staff and students in the virtual learning environment

Jones, Hazel and Fitzgerald, Rachel (2023). The role of analytics when supporting staff and students in the virtual learning environment. Technology-enhanced learning and the virtual university. (pp. 1-14) edited by Michael David Sankey, Henk Huijser and Rachel Fitzgerald. Singapore, Singapore: Springer Nature Singapore. doi: 10.1007/978-981-19-9438-8_11-1

The role of analytics when supporting staff and students in the virtual learning environment

2023

Book

Technology-Enhanced Learning and the Virtual University

Sankey, Michael David, Huijser, Henk and Fitzgerald, Rachel eds. (2023). Technology-Enhanced Learning and the Virtual University. University Development and Administration, Singapore: Springer Nature Singapore. doi: 10.1007/978-981-19-9438-8

Technology-Enhanced Learning and the Virtual University

2023

Book Chapter

The Virtual University in Practice

Sankey, Michael David, Huijser, Henk and Fitzgerald, Rachel (2023). The Virtual University in Practice. Technology-Enhanced Learning and the Virtual University. (pp. 619-639) Singapore: Springer Nature Singapore. doi: 10.1007/978-981-99-4170-4_31

The Virtual University in Practice

2022

Conference Publication

Reconnecting lifelong learners through short courses and microcredentials designed with industry partners

Fitzgerald, Rachel, Huijser, Henk, Umarova, Anastasiya and Adachi, Chie (2022). Reconnecting lifelong learners through short courses and microcredentials designed with industry partners. ASCILITE 2022 Conference, Sydney, NSW, Australia, 4-7 December 2022. Tugun, QLD, Australia: ASCILITE Publications. doi: 10.14742/apubs.2022.141

Reconnecting lifelong learners through short courses and microcredentials designed with industry partners

2022

Journal Article

Supporting university students’ learning across time and space: a from-scratch, personalised and mobile-friendly approach

Rossiter, Eliza, Thomson, T.J. and Fitzgerald, Rachel (2022). Supporting university students’ learning across time and space: a from-scratch, personalised and mobile-friendly approach. Interactive Technology and Smart Education, 21 (1), 108-130. doi: 10.1108/itse-07-2022-0082

Supporting university students’ learning across time and space: a from-scratch, personalised and mobile-friendly approach

2022

Conference Publication

A personalized approach to learning across time and space

Fitzgerald, Rachel, Rossiter, Eliza and Thompson, T. J. (2022). A personalized approach to learning across time and space. 1st European Conference on e-Learning - ECEL 2022, Brighton, United Kingdom, 27-28 October 2022. Kidmore End, United Kingdom: Academic Conferences International. doi: 10.34190/ecel.21.1.901

A personalized approach to learning across time and space

2022

Conference Publication

A personalized approach to flexible learning

Fitzgerald, Rachel, Rossiter, Eliza and Thompson, T. J. (2022). A personalized approach to flexible learning. 21st European Conference on e-Learning, ECEL 2022, Brighton, United Kingdom, 27 – 28 October 2022. Sonning Common, United Kingdom: Academic Conferences and Publishing International.

A personalized approach to flexible learning

2021

Conference Publication

Exploring industry-university partnerships in the creation of short courses and micro-credentials

Fitzgerald, Rachel and Huijser, Henk (2021). Exploring industry-university partnerships in the creation of short courses and micro-credentials. ASCILITE 2021: Back to the Future, Armidale, NSW Australia, 29 November - 1 December 2021. Armidale, NSW Australia: University of New England. doi: 10.14742/ascilite2021.0149

Exploring industry-university partnerships in the creation of short courses and micro-credentials

2020

Other Outputs

Partnerships for scaled online learning and the unbundling of the traditional university (Australasian session)

Huijser, Henk, Fitzgerald, Rachel and Salmon, Gilly (2020). Partnerships for scaled online learning and the unbundling of the traditional university (Australasian session). Tugun, QLD, Australia: Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).

Partnerships for scaled online learning and the unbundling of the traditional university (Australasian session)

2020

Other Outputs

Partnerships for scaled online learning and the unbundling of the traditional university (European session)

Huijser, Henk, Fitzgerald, Rachel and Salmon, Gilly (2020). Partnerships for scaled online learning and the unbundling of the traditional university (European session). Online webinar hosted by ASCILITE: Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).

Partnerships for scaled online learning and the unbundling of the traditional university (European session)

Funding

Past funding

  • 2021 - 2022
    Development of an experiential real-work simulation focused on Strategic Decision-Making
    Practera
    Open grant

Supervision

Availability

Associate Professor Rachel Fitzgerald is:
Available for supervision

Before you email them, read our advice on how to contact a supervisor.

Supervision history

Current supervision

  • Doctor Philosophy

    Examining the Process of Assessment Innovation in Business Education: A Complex Adaptive Systems Approach

    Principal Advisor

    Other advisors: Associate Professor Christine Slade

  • Doctor Philosophy

    An Empirical Study on Entrepreneurial Orientation and Entrepreneurial Learning Programmes in Shaping Female Entrepreneurs Efficacy in Oman

    Associate Advisor

    Other advisors: Dr Russell Manfield

  • Doctor Philosophy

    The influence of learning strategy instruction on academic self-concept development in enabling students

    Associate Advisor

    Other advisors: Professor Jason Lodge

Media

Enquiries

Contact Associate Professor Rachel Fitzgerald directly for media enquiries about:

  • Digital Education
  • Digital Transformation
  • Future of Business Education
  • Future of Higher Education
  • Integrity of Online Education
  • Learning Analytics
  • Learning and Development
  • Learning and Teaching
  • Micro-Credentials
  • Online Learning Experience

Need help?

For help with finding experts, story ideas and media enquiries, contact our Media team:

communications@uq.edu.au