|
2014 Book Handbook of conflict management researchOluremi B. Ayoko, Neal M. Ashkanasy and Karen E. Jehn eds. (2014). Handbook of conflict management research. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948 |
|
2014 Journal Article Recognising emotional expressions of complaining customers: a cross-cultural studyTombs, Alastair G., Russell-Bennett, Rebekah and Ashkanasy, Neal M. (2014). Recognising emotional expressions of complaining customers: a cross-cultural study. European Journal of Marketing, 48 (7/8), 1354-1374. doi: 10.1108/EJM-02-2011-0090 |
|
2014 Book Chapter Emotions and the organizational fabricAshkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. Emotions and the Organizational Fabric. (pp. 1-10) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-979120140000010010 |
|
2014 Book Emotions and the Organizational FabricNeal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Hartel eds. (2014). Emotions and the Organizational Fabric. Research on Emotion in Organizations, Bingley, UK: Emerald Group Publishing. doi: 10.1108/S1746-9791201410 |
|
2014 Book Chapter Developing ethical leaders: a servant leadership approachHartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. Ethics Training in Action: An Examination of Issues, Techniques, and Development. (pp. 271-291) edited by Leslie E. Sekerka and Robert A. Giacalone. Charlotte, NC, United States: Information Age Publishing. |
|
2014 Journal Article Organisational sustainability policies and employee green behaviour: The mediating role of work climate perceptionsNorton, Thomas A., Zacher, Hannes and Ashkanasy, Neal M. (2014). Organisational sustainability policies and employee green behaviour: The mediating role of work climate perceptions. Journal of Environmental Psychology, 38, 49-54. doi: 10.1016/j.jenvp.2013.12.008 |
|
2014 Book Chapter Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel modelGracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. Emotions and the organizational fabric. (pp. 331-365) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120140000010021 |
|
2014 Book Chapter Approaches to the study of employees' territoriality, conflict, emotions and well-beingAyoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. Handbook of Conflict Management Research. (pp. 363-381) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781781006948.00033 |
|
2014 Book Chapter Positive and negative affective climate and culture: the good, the bad, and the uglyAshkanasy, Neal M. and Härtel, Charmine E. J. (2014). Positive and negative affective climate and culture: the good, the bad, and the ugly. The Oxford Handbook of Organizational Climate and Culture. (pp. 136-152) edited by Benjamin Schneider and Karen M. Barbera. New York, United States: Oxford University Press. doi: 10.1093/oxfordhb/9780199860715.013.0008 |
|
2014 Book Chapter Leadership and emotion: a multi-level perspectiveAshkanasy, Neal M. and Humphrey, Ronald H. (2014). Leadership and emotion: a multi-level perspective. The Oxford handbook of leadership and organizations. (pp. 783-804) edited by David Day. Oxford, United Kingdom: Oxford University Press. |
|
2014 Book Chapter IntroductionAyoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Introduction. Handbook of Conflict Management Research. (pp. xviii-xxxi) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948.00005 |
|
2014 Journal Article Changing of the guard at JOB ... and a special issue to celebrtae the contributions of the editorial teamAshkanasy, Neal M. (2014). Changing of the guard at JOB ... and a special issue to celebrtae the contributions of the editorial team. Journal of Organizational Behavior, 35 (8), 1047-1051. doi: 10.1002/job.1972 |
|
2013 Journal Article Revisiting followership through a social identity perspective: the role of collective follower emotion and actionTee, Eugene Y. J., Paulsen, Neil and Ashkanasy, Neal (2013). Revisiting followership through a social identity perspective: the role of collective follower emotion and action. Leadership Quarterly, 24 (6), 902-918. doi: 10.1016/j.leaqua.2013.10.002 |
|
2013 Journal Article Neuroscience and leadership: take care not to throw the baby out with the bathwaterAshkanasy, Neal M. (2013). Neuroscience and leadership: take care not to throw the baby out with the bathwater. Journal of Management Inquiry, 22 (3), 311-313. doi: 10.1177/1056492613478519 |
|
2013 Conference Publication Positive affective asymmetry, process quality, and team decision-making effectiveness.Collins, B. J., Munyon, T. P., Ashkanasy, N. M., Lawrence, S. A., Gallagher, E., Kesslet, S. R. and O'Connor, J. (2013). Positive affective asymmetry, process quality, and team decision-making effectiveness.. Annual Meeting of the Southern Management Association, New Orleans, LA United States, 5 - 9 November 2013. |
|
2013 Conference Publication A qualitative study exploring the positive aspects of anger expressions at work on others. In Lindebaum, D. & Geddes, D. (Chairs) In defense of anger: The significance of an under-appreciated moral emotion.Moura, K., Jordan, P. J., Ashkanasy, N. M. and Troth, A. (2013). A qualitative study exploring the positive aspects of anger expressions at work on others. In Lindebaum, D. & Geddes, D. (Chairs) In defense of anger: The significance of an under-appreciated moral emotion.. 74th Annual Meetings of the Academy of Management, Philadelphia Pennsylvania, 9-13 August 2013. |
|
2013 Conference Publication Symposium 24. Dark organizational climates and culturesAshkanasy, Neal M. and Petitta, Laura (2013). Symposium 24. Dark organizational climates and cultures. SIOP 2013: The 28th Annual Conference of the Society for Industrial and Organizational Psychology, Houston, TX, USA, 11-13 April, 2013. |
|
2013 Book Individual sources, dynamics, and expressions of emotionWilfred J. Zerbe, Neal M. Ashkanasy and Charmine E. J. Härtel eds. (2013). Individual sources, dynamics, and expressions of emotion. Research on Emotion in Organizations, Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-9791(2013)9 |
|
2013 Book Chapter Reflections and Projections from Pioneers in Emotions ResearchAshforth, Blake E., Humphrey, Ronald H., Ashkanasy, Neal M., Daus, Catherine S., Gross, James J., Rafael, Anat and Wharton, Amy S. (2013). Reflections and Projections from Pioneers in Emotions Research. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. (pp. 274-305) Abingdon, Oxon, United Kingdom: Taylor and Francis. doi: 10.4324/9780203100851 |
|
2013 Book Chapter Emotional intelligence and human frailty at work: can we be too emotionally intelligent?Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing. |
