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2014 Book Handbook of conflict management researchOluremi B. Ayoko, Neal M. Ashkanasy and Karen E. Jehn eds. (2014). Handbook of conflict management research. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948 |
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2014 Journal Article Recognising emotional expressions of complaining customers: a cross-cultural studyTombs, Alastair G., Russell-Bennett, Rebekah and Ashkanasy, Neal M. (2014). Recognising emotional expressions of complaining customers: a cross-cultural study. European Journal of Marketing, 48 (7/8), 1354-1374. doi: 10.1108/EJM-02-2011-0090 |
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2014 Book Chapter Emotions and the organizational fabricAshkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. Emotions and the Organizational Fabric. (pp. 1-10) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-979120140000010010 |
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2014 Book Emotions and the Organizational FabricNeal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Hartel eds. (2014). Emotions and the Organizational Fabric. Research on Emotion in Organizations, Bingley, UK: Emerald Group Publishing. doi: 10.1108/S1746-9791201410 |
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2014 Book Chapter Developing ethical leaders: a servant leadership approachHartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. Ethics Training in Action: An Examination of Issues, Techniques, and Development. (pp. 271-291) edited by Leslie E. Sekerka and Robert A. Giacalone. Charlotte, NC, United States: Information Age Publishing. |
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2014 Journal Article Organisational sustainability policies and employee green behaviour: The mediating role of work climate perceptionsNorton, Thomas A., Zacher, Hannes and Ashkanasy, Neal M. (2014). Organisational sustainability policies and employee green behaviour: The mediating role of work climate perceptions. Journal of Environmental Psychology, 38, 49-54. doi: 10.1016/j.jenvp.2013.12.008 |
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2014 Book Chapter Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel modelGracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. Emotions and the organizational fabric. (pp. 331-365) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120140000010021 |
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2014 Book Chapter Approaches to the study of employees' territoriality, conflict, emotions and well-beingAyoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. Handbook of Conflict Management Research. (pp. 363-381) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781781006948.00033 |
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2013 Journal Article Revisiting followership through a social identity perspective: the role of collective follower emotion and actionTee, Eugene Y. J., Paulsen, Neil and Ashkanasy, Neal (2013). Revisiting followership through a social identity perspective: the role of collective follower emotion and action. Leadership Quarterly, 24 (6), 902-918. doi: 10.1016/j.leaqua.2013.10.002 |
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2013 Journal Article Neuroscience and leadership: take care not to throw the baby out with the bathwaterAshkanasy, Neal M. (2013). Neuroscience and leadership: take care not to throw the baby out with the bathwater. Journal of Management Inquiry, 22 (3), 311-313. doi: 10.1177/1056492613478519 |
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2013 Conference Publication Workspace and employee wellbeing: the role of territoriality, conflict and emotionAyoko, Oluremi (Remi), Ashkanasy, Neal and Jehn, Karen A. (2013). Workspace and employee wellbeing: the role of territoriality, conflict and emotion. The 26th Annual Conference of the IACM, Tacoma, WA, U.S.A., 30 June-2 July, 2013. Ann Arbor, MI, U.S.A.: International Association for Conflict Management. |
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2013 Conference Publication Social influences on emotional contagion in the workplace: propositions and a research agendaAshkanasy, Neal, Yagil, Dana and Luria, Gil (2013). Social influences on emotional contagion in the workplace: propositions and a research agenda. ANZAM Conference 2013: 27th Australian and New Zealand Academy of Management Conference, Hobart, TAS, Australia, 4-6 December, 2013. Deakin, ACT, Australia: ANZAM. |
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2013 Conference Publication The effects of positive affectivity and team process quality on resource decisionsCollins, B. J., Munyon, T. P., Ashkanasy, N. M., Lawrence, S. A., Gallager, E., Kesslet, S. R. and O'Connor, J. (2013). The effects of positive affectivity and team process quality on resource decisions. 73rd Annual Meetings of the Academy of Management, Orlando, FL United States, 9 - 13 August 2013. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/ambpp.2013.17644abstract |
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2013 Conference Publication How effect and distress determines target responses to workplace mistreatmentMichalak, Rebecca T. and Ashkanasy, Neal M. (2013). How effect and distress determines target responses to workplace mistreatment. ISRE 2013: 19th Biennial Meeting of the International Society for Research on Emotions, Berkeley, CA, USA, 2-6 August, 2013. |
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2013 Journal Article The influence of follower mood on leader mood and task performance: an affective, follower-centric perspective of leadershipTee, Eugene (Yu Jin), Ashkanasy, Neal M. and Paulsen, Neil (2013). The influence of follower mood on leader mood and task performance: an affective, follower-centric perspective of leadership. Leadership Quarterly, 24 (4), 496-515. doi: 10.1016/j.leaqua.2013.03.005 |
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2013 Conference Publication Symposium 27. Abusive supervision: causes and consequencesAshkanasy, N. M. (2013). Symposium 27. Abusive supervision: causes and consequences. IOP 2013: 10th Industrial and Organisational Psychology Conference, Perth, WA, Australia, 3-6 July, 2013. Australian Psychological Society. |
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2013 Conference Publication Moving research forward in unconventional and unexpected ways: Exploring and extending the 2013 RMLE (Research in Management Learning & Education) Unconference at OBTCkenworthy, A. L., Hrivnak, G. A., Billsberry, J., Ashkanasy, N. M., Ambrosini, V., Ayson, S. and Pavlovich, K. (2013). Moving research forward in unconventional and unexpected ways: Exploring and extending the 2013 RMLE (Research in Management Learning & Education) Unconference at OBTC. 40th Organizational Behviour Teaching Conference (OBTC), Asheville, North Carolina, 5 - 8 June 2013. |
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2013 Conference Publication Explaing employees' varying reactions to high-performance supervisionAshkanasy, N. M. (2013). Explaing employees' varying reactions to high-performance supervision. APSEW 2013: 8th Asia-Pacific Symposium on Emotions in Worklife, Carlton, VIC, Australia, 29 November, 2013. Carlton, VIC, Australia: Melbourne Business School. |
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2013 Journal Article Editor's comments: Internationalizing theory - How "fusion theory" emanates from down underAshkanasy, Neal M. (2013). Editor's comments: Internationalizing theory - How "fusion theory" emanates from down under. Academy of Management Review, 38 (1), 1-5. doi: 10.5465/amr.2012.0242 |
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2013 Conference Publication Positive affective asymmetry, process quality, and team decision-making effectiveness.Collins, B. J., Munyon, T. P., Ashkanasy, N. M., Lawrence, S. A., Gallagher, E., Kesslet, S. R. and O'Connor, J. (2013). Positive affective asymmetry, process quality, and team decision-making effectiveness.. Annual Meeting of the Southern Management Association, New Orleans, LA United States, 5 - 9 November 2013. |
