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2025

Journal Article

Experiential learning for citizen developers: Training IT talent in low-code development and metacognitive reflection

Matook, Sabine, Wang, Yazhu Maggie and Axelsen, Micheal (2025). Experiential learning for citizen developers: Training IT talent in low-code development and metacognitive reflection. Business and Information Systems Engineering, 67 (1), 7-30. doi: 10.1007/s12599-024-00921-3

Experiential learning for citizen developers: Training IT talent in low-code development and metacognitive reflection

2024

Journal Article

Governance of digital supply networks: Systematic literature review and research agenda

Keller, Jakob, Lasch, Rainer and Matook, Sabine (2024). Governance of digital supply networks: Systematic literature review and research agenda. Australian Journal of Management, 49 (4), 740-789. doi: 10.1177/03128962231175702

Governance of digital supply networks: Systematic literature review and research agenda

2024

Journal Article

Unintended consequences of humanoid service robots: a case study of public service organizations

Wang, Yazhu Maggie, Matook, Sabine and Dennis, Alan R. (2024). Unintended consequences of humanoid service robots: a case study of public service organizations. Journal of Business Research, 174 114509, 114509. doi: 10.1016/j.jbusres.2024.114509

Unintended consequences of humanoid service robots: a case study of public service organizations

2024

Journal Article

Metacognitive skills in low-code app development: work-integrated learning in information systems development

Matook, Sabine, Wang, Yazhu Maggie, Köppel, Nuria and Guerin, Simon (2024). Metacognitive skills in low-code app development: work-integrated learning in information systems development. Journal of Information Technology, 39 (1), 41-70. doi: 10.1177/02683962231170238

Metacognitive skills in low-code app development: work-integrated learning in information systems development

2024

Journal Article

"Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism

Blasiak, Kevin M., Risius, Marten and Matook, Sabine (2024). "Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism. Communications of the Association for Information Systems, 55 (1), 257-278. doi: 10.17705/1cais.05510

"Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism

2024

Journal Article

Special Issue Editorial: Transforming business with low-code and no-code

Carroll, Noel, Holmström, Jonny and Matook, Sabine (2024). Special Issue Editorial: Transforming business with low-code and no-code. MIS Quarterly Executive, 23 (3) 2, v-xiii.

Special Issue Editorial: Transforming business with low-code and no-code

2022

Journal Article

User comments in social media firestorms: a mixed-method study of purpose, tone, and motivation

Matook, Sabine, Dennis, Alan R. and Wang, Yazhu Maggie (2022). User comments in social media firestorms: a mixed-method study of purpose, tone, and motivation. Journal of Management Information Systems, 39 (3), 673-705. doi: 10.1080/07421222.2022.2096546

User comments in social media firestorms: a mixed-method study of purpose, tone, and motivation

2021

Journal Article

MISQ Research Curation on Information Systems Development

Matook, Sabine, Lee, Gwanhoo and Fitzgerald, Brian (2021). MISQ Research Curation on Information Systems Development. MIS Quarterly.

MISQ Research Curation on Information Systems Development

2020

Journal Article

The evolution of software development orchestration: current state and an agenda for future research

Maruping, Likoebe M. and Matook, Sabine (2020). The evolution of software development orchestration: current state and an agenda for future research. European Journal of Information Systems, 29 (5), 443-457. doi: 10.1080/0960085X.2020.1831834

The evolution of software development orchestration: current state and an agenda for future research

2020

Journal Article

The multiplex nature of the customer representative role in agile information systems development

Maruping, Likoebe and Matook, Sabine (2020). The multiplex nature of the customer representative role in agile information systems development. MIS Quarterly, 44 (3), 1411-1437. doi: 10.25300/MISQ/2020/12284

The multiplex nature of the customer representative role in agile information systems development

2017

Journal Article

Characteristics of IT artifacts: a systems thinking-based framework for delineating and theorizing IT artifacts

Matook, Sabine and Brown, Susan A. (2017). Characteristics of IT artifacts: a systems thinking-based framework for delineating and theorizing IT artifacts. Information Systems Journal, 27 (3), 309-346. doi: 10.1111/isj.12108

Characteristics of IT artifacts: a systems thinking-based framework for delineating and theorizing IT artifacts

2017

Journal Article

Theorizing e-commerce business models: on the impact of partially and fully supported transaction phases on customer satisfaction and loyalty

Madlberger, Maria and Matook, Sabine (2017). Theorizing e-commerce business models: on the impact of partially and fully supported transaction phases on customer satisfaction and loyalty. Australasian Journal of Information Systems, 21, 1-25. doi: 10.3127/ajis.v21i0.1426

Theorizing e-commerce business models: on the impact of partially and fully supported transaction phases on customer satisfaction and loyalty

2016

Journal Article

The impact of legitimacy-based motives on IS adoption success: an institutional theory perspective

Krell, Katharina, Matook, Sabine and Rohde, Fiona (2016). The impact of legitimacy-based motives on IS adoption success: an institutional theory perspective. Information and Management, 53 (6), 683-697. doi: 10.1016/j.im.2016.02.006

The impact of legitimacy-based motives on IS adoption success: an institutional theory perspective

2015

Journal Article

Forming an intention to act on recommendations given via online social networks

Matook, Sabine, Brown, Susan A. and Rolf, Johanna (2015). Forming an intention to act on recommendations given via online social networks. European Journal of Information Systems, 24 (1), 76-92. doi: 10.1057/ejis.2013.28

Forming an intention to act on recommendations given via online social networks

2015

Journal Article

Are you feeling lonely? The impact of relationship characteristics and online social network features on loneliness

Matook, Sabine, Cummings, Jeff and Bala, Hillol (2015). Are you feeling lonely? The impact of relationship characteristics and online social network features on loneliness. Journal of Management Information Systems, 31 (4), 278-310. doi: 10.1080/07421222.2014.1001282

Are you feeling lonely? The impact of relationship characteristics and online social network features on loneliness

2014

Journal Article

A competency model for customer representatives in agile software development projects

Matook, Sabine and Maruping, Likoebe M. (2014). A competency model for customer representatives in agile software development projects. MIS Quarterly Executive, 13 (2), 77-95.

A competency model for customer representatives in agile software development projects

2014

Journal Article

A method for evaluating performance of IT-centric businesses applied to the domain of electronic marketplaces

Matook, Sabine (2014). A method for evaluating performance of IT-centric businesses applied to the domain of electronic marketplaces. Journal of Computer Information Systems, 54 (2), 44-56. doi: 10.1080/08874417.2014.11645685

A method for evaluating performance of IT-centric businesses applied to the domain of electronic marketplaces

2013

Journal Article

Perceptions of illegitimate power in IT projects

Matook, Sabine, Rohde, Fiona and Krell, Katharina (2013). Perceptions of illegitimate power in IT projects. Scandinavian Journal of Information Systems, 25 (2), 3-34.

Perceptions of illegitimate power in IT projects

2013

Journal Article

Goal abstraction, goal linkage dependency, and perceived utilitarian value of information systems: a mixed-method study

Matook, Sabine and van der Heijden, Hans (2013). Goal abstraction, goal linkage dependency, and perceived utilitarian value of information systems: a mixed-method study. Journal of Organizational and End User Computing, 25 (2), 41-58. doi: 10.4018/joeuc.2013040103

Goal abstraction, goal linkage dependency, and perceived utilitarian value of information systems: a mixed-method study

2013

Journal Article

Conceptualizing means-end chains of user goals as networks

Matook, Sabine (2013). Conceptualizing means-end chains of user goals as networks. Information and Management, 50 (1), 24-32. doi: 10.1016/j.im.2012.12.002

Conceptualizing means-end chains of user goals as networks