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2024 Conference Publication Redesigning Work for Artificial Intelligence in the Public SectorBidar, Reihaneh, Someh, Ida, Rinta-Kahila, Tapani, Williams, Katie, Indulska, Marta and Ryan, Ian (2024). Redesigning Work for Artificial Intelligence in the Public Sector. 84th Annual Meeting of the Academy of Management (AOM 2024), Chicago, IL United States, 9-13 August 2024. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2024.15848abstract |
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2024 Journal Article Managing unintended consequences of algorithmic decision-making: the case of RobodebtRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta and Gregor, Shirley (2024). Managing unintended consequences of algorithmic decision-making: the case of Robodebt. Journal of Information Technology Teaching Cases, 14 (1), 165-171. doi: 10.1177/20438869231165538 |
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2023 Conference Publication An AI-enabled community safety service: stakeholder benefits and vulnerabilitiesPool, Javad, Smith, Natalie, Dodds, Hunter, Lockey, Steven, Curtis, Caitlin, Rinta-Kahila, Tapani and Gillespie, Nicole (2023). An AI-enabled community safety service: stakeholder benefits and vulnerabilities. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, 5 - 8 December 2023. Atlanta, GA, United States: Association for Information Systems. |
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2023 Conference Publication Building and sustaining communities in online labour platformsSuvivuo, Sampsa, Rinta-Kahila, Tapani and Tuunainen, Virpi (2023). Building and sustaining communities in online labour platforms. European Conference on Information Systems, Kristiansand, Norway, 13-16 June 2023. New York, NY United States: Elsevier. |
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2023 Journal Article Unethical but not illegal! A critical look at two-sided disinformation platforms: justifications, critique, and a way forwardSoliman, Wael and Rinta-Kahila, Tapani (2023). Unethical but not illegal! A critical look at two-sided disinformation platforms: justifications, critique, and a way forward. Journal of Information Technology, 39 (3), 441-476. doi: 10.1177/02683962231181145 |
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2023 Journal Article Getting trapped in technical debt: sociotechnical analysis of a legacy system’s replacementRinta-Kahila, Tapani, Penttinen, Esko and Lyytinen, Kalle (2023). Getting trapped in technical debt: sociotechnical analysis of a legacy system’s replacement. MIS Quarterly, 47 (1), 1-32. doi: 10.25300/misq/2022/16711 |
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2023 Conference Publication A domino effect: interdependencies among different types of technical debtMäki, Netta, Penttinen, Esko and Rinta-Kahila, Tapani (2023). A domino effect: interdependencies among different types of technical debt. 56th Hawaii International Conference on System Sciences, Maui, HI, United States, 3-6 January 2023. Washington, DC, United States: IEEE Computer Society. doi: 10.24251/hicss.2023.722 |
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2023 Other Outputs Redesigning work with Artificial IntelligenceBidar, Reihaneh, Someh, Ida, Rinta-Kahila, Tapani, Williams, Katie, Indulska, Marta and Ryan, Ian (2023). Redesigning work with Artificial Intelligence. SAP Thought Leadership Paper: Public Sector Brisbane, Australia; Canberra, Australia: The University of Queensland; SAP Institute for Digital Government. doi: 10.14264/6428cca |
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2023 Conference Publication Robotic process automation from the design-capital perspective - effects on technical debt and digital optionsRuha, Lauri, Rinta-Kahila, Tapani and Penttinen, Esko (2023). Robotic process automation from the design-capital perspective - effects on technical debt and digital options. 56th Annual Hawaii International Conference on System Sciences, Maui, HI, United States, 3-6 January 2023. Washington, DC, United States: IEEE Computer Society. doi: 10.24251/hicss.2023.664 |
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2023 Conference Publication Building artifificial intelligence capability in the public sectorRinta-Kahila, Tapani, Someh, Ida, Indulska, Marta and Ryan, Ian (2023). Building artifificial intelligence capability in the public sector. Australasian Conference on Information Systems, Wellington, New Zealand, 5-8 December 2023. Atlanta, GA, United States: Association for Information Systems. |
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2023 Journal Article The vicious circles of skill erosion: a case study of cognitive automationRinta-Kahila, Tapani, Penttinen, Esko, Salovaara, Antti, Soliman, Wael and Ruissalo, Joona (2023). The vicious circles of skill erosion: a case study of cognitive automation. Journal of the Association for Information Systems, 24 (5) 2, 1378-1412. doi: 10.17705/1jais.00829 |
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2022 Other Outputs Building Artificial Intelligence capability in the public sectorRinta-Kahila, Tapani, Someh, Ida, Indulska, Marta and Ryan, I. (2022). Building Artificial Intelligence capability in the public sector. SAP Thought Leadership Paper: Public Sector Brisbane, Australia; Canberra, Australia: The University of Queensland; SAP Institute for Digital Government. doi: 10.14264/91738b9 |
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2021 Journal Article Algorithmic decision-making and system destructiveness: a case of automatic debt recoveryRinta-Kahila, Tapani, Someh, Ida, Gillespie, Nicole, Indulska, Marta and Gregor, Shirley (2021). Algorithmic decision-making and system destructiveness: a case of automatic debt recovery. European Journal of Information Systems, 31 (3), 1-26. doi: 10.1080/0960085X.2021.1960905 |
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2021 Journal Article Customer reactions to self-checkout discontinuanceRinta-Kahila, Tapani, Penttinen, Esko, Kumar, Ashish and Janakiraman, Ramkumar (2021). Customer reactions to self-checkout discontinuance. Journal of Retailing and Consumer Services, 61 102498, 102498. doi: 10.1016/j.jretconser.2021.102498 |
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2021 Journal Article Organizational transformation with intelligent automation: Case Nokia SoftwareRinta-Kahila, Tapani, Penttinen, Esko and Lyytinen, Kalle (2021). Organizational transformation with intelligent automation: Case Nokia Software. Journal of Information Technology Teaching Cases, 11 (2), 204388692095487-109. doi: 10.1177/2043886920954874 |
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2021 Conference Publication Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?Esko Penttinen, Tapani Rinta-Kahila and Jukka Sihvonen (2021). Pressuring trading partners to adopt a business-to-business connectivity platform - stick or carrot?. Hawaii International Conference on System Sciences, Maui, HI, United States, 4-8 January 2021. Honolulu, HI, United States: University of Hawai'i at Manoa. |
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2021 Journal Article Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systemsAsatiani, Aleksandre, Malo, Pekka, Nagbol, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2021). Sociotechnical envelopment of artificial intelligence: an approach to organizational deployment of inscrutable artificial intelligence systems. Journal of the Association for Information Systems, 22 (2), 325-352. doi: 10.17705/1jais.00664 |
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2021 Journal Article Four flavours of customers: a dual-system perspective on self-service technology useRinta-Kahila, Tapani and Penttinen, Esko (2021). Four flavours of customers: a dual-system perspective on self-service technology use. Australasian Journal of Information Systems, 25, 1-27. doi: 10.3127/ajis.v25i0.2671 |
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2021 Other Outputs Building explainability into public sector artificial intelligence: helping stakeholders understand the thinking behind AI decision-makingRinta-Kahila, Tapani, Someh, Ida, Indulska, Marta, Ryan, Ian and van Leent, Ryan (2021). Building explainability into public sector artificial intelligence: helping stakeholders understand the thinking behind AI decision-making. SAP Thought Leadership Paper: Public Sector Brisbane, Australia: The University of Queensland; SAP SE. |
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2020 Journal Article Challenges of explaining the behavior of black-box AI systemsAsatiani, Aleksandre, Malo, Pekka, Nagb, Per Radberg, Penttinen, Esko, Rinta-Kahila, Tapani and Salovaara, Antti (2020). Challenges of explaining the behavior of black-box AI systems. MIS Quarterly Executive, 19 (4), 259-278. doi: 10.17705/2msqe.00037 |
