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2024

Book

Service management principles for hospitality & tourism in the age of digital technology

Kandampully, Jay, Solnet, David and Bilgihan, Anil (2024). Service management principles for hospitality & tourism in the age of digital technology. 4th ed. Oxford, United Kingdom: Goodfellow Publishers.

Service management principles for hospitality & tourism in the age of digital technology

2024

Book

Service management and marketing principles : competing in the service economy

Kandampully, Jay and Solnet, David J. (2024). Service management and marketing principles : competing in the service economy. Abingdon, Oxon, United Kingdom: Routledge. doi: 10.4324/9781003470373

Service management and marketing principles : competing in the service economy

2023

Book

A Sustainable Tourism Workforce : Current issues

Mooney, Shelagh, Robinson, Richard N.S., Solnet, David J. and Baum, Tom (2023). A Sustainable Tourism Workforce : Current issues. London: Routledge. doi: 10.4324/9781003435457

A Sustainable Tourism Workforce : Current issues

2018

Book

Service Management Principles for Hospitality and Tourism

Kandampully, Jay and Solnet, David (2018). Service Management Principles for Hospitality and Tourism. 3rd ed. Dubuque, IA, United States: Kendall Hunt.

Service Management Principles for Hospitality and Tourism