Reihaneh is a Lecturer in Business Information Systems at the UQ Business School, The University of Queensland. She earned her PhD from the Queensland University of Technology, School of Information Systems. Her research centres on how organisations manage the complexities of AI, automation, and digital integration. Reihaneh’s work delves into the impact of emerging technologies like AI on the redesign and organisation of work, while also addressing the challenges of managing their potential negative consequences. Her research provides actionable insights for non-governmental organisations and public agencies, helping them to deliver value through the effective implementation of human-AI hybrid systems.
Reihaneh teaches managing business data and information retrieval to undergraduate and postgraduate Information Systems program. She has previously developed, coordinated, and taught courses in Business Analytics, Enterprise Architecture, Design of Enterprise IoT Systems, Mobile and Pervasive Systems, and Mobile App Development for both undergraduate and master’s students.
Availability
Dr Reihaneh Bidar is:
Available for supervision
Research interests
Impact of emerging technologies like AI on the redesign and organisation of work
This research investigates how organisations navigate the complexities of AI, automation, and digital integration, and how they create value through effective AI implementation by reshaping tasks, skills, and decision-making.
Research impacts
Reihaneh's research provides actionable insights for public and private organisations, helping them to deliver value through the effective implementation of human-AI hybrid systems. For instance, her collaboration with the SAP Institute for Digital Government has resulted in a thought-leadership report. This report takes a risk perspective to classify tasks and proposes four work redesign approaches based on risk levels and specialisation required. Further, NSW Department of Planning, Housing and Infrastructure adopted the proposed work redesign approaches for their Invoice Processing. Reihaneh is dedicated to enhancing organisational readiness for the adoption of AI technologies and promoting inclusive AI.
