Overview
Background
Reihaneh is a Lecturer in Business Information Systems at the UQ Business School, The University of Queensland. She earned her PhD from the Queensland University of Technology, School of Information Systems. Her research centres on how organisations manage the complexities of AI, automation, and digital integration, particularly focusing on the role of human-AI hybrids. Reihaneh’s work delves into the impact of emerging technologies like AI on the redesign and organisation of work, while also addressing the challenges of managing their potential negative consequences.
Reihaneh teaches managing business data and information retrieval to undergraduate and postgraduate Information Systems program. She has previously developed, coordinated, and taught courses in Business Analytics, Enterprise Architecture, Design of Enterprise IoT Systems, Mobile and Pervasive Systems, and Mobile App Development for both undergraduate and master’s students.
Availability
- Dr Reihaneh Bidar is:
- Available for supervision
Research interests
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Work redesign with AI
The goal of this research is to help organisations create value from effective AI implementation. This research explores the social-technical changes and work redesign associated with AI and how we configure AI with work.
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IS collaboration
This research focuses on value co-creation and digital collaboration in the configuration of digital work.
Research impacts
Reihaneh's research provides actionable insights for public and private organisations, helping them to deliver value through the effective implementation of human-AI hybrid systems. For instance, her collaboration with the SAP Institute for Digital Government has resulted in a thought-leadership report. This report takes a risk perspective to classify tasks and proposes four work redesign approaches based on risk levels and specialisation required. Further, NSW Department of Planning, Housing and Infrastructure adopted the proposed work redesign approaches for their Invoice Processing. Reihaneh is dedicated to enhancing organisational readiness for the adoption of AI technologies and promoting inclusive AI.
Works
Search Professor Reihaneh Bidar’s works on UQ eSpace
2024
Conference Publication
Redesigning Work for Artificial Intelligence in the Public Sector
Bidar, Reihaneh, Someh, Ida, Rinta-Kahila, Tapani, Williams, Katie, Indulska, Marta and Ryan, Ian (2024). Redesigning Work for Artificial Intelligence in the Public Sector. 84th Annual Meeting of the Academy of Management (AOM 2024), Chicago, IL United States, 9-13 August 2024. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2024.15848abstract
2023
Book Chapter
Co-creation and co-destruction paradoxes for social enterprises
Bidar, Reihaneh and Abedin, Behnam (2023). Co-creation and co-destruction paradoxes for social enterprises. Digitalization and Sustainability. (pp. 42-71) Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781800888807.00010
2023
Other Outputs
Redesigning work with Artificial Intelligence
Bidar, Reihaneh, Someh, Ida, Rinta-Kahila, Tapani, Williams, Katie, Indulska, Marta and Ryan, Ian (2023). Redesigning work with Artificial Intelligence. SAP Thought Leadership Paper: Public Sector Brisbane, Australia; Canberra, Australia: The University of Queensland; SAP Institute for Digital Government. doi: 10.14264/6428cca
2022
Journal Article
Value co-destruction in online collaborative networks
Bidar, Reihaneh, Jabbari, Mohammad and Luck, Edwina (2022). Value co-destruction in online collaborative networks. European Management Journal, 42 (1), 98-107. doi: 10.1016/j.emj.2022.08.001
2022
Journal Article
Co-creation of services: an online network perspective
Bidar, Reihaneh, Barros, Alistair and Watson, Jason (2022). Co-creation of services: an online network perspective. Internet Research, 32 (3), 897-915. doi: 10.1108/intr-04-2020-0168
2021
Journal Article
Mitigating challenges of small social enterprises to improve performance
Abedin, Behnam, Douglas, Heather, Watson, Jason and Bidar, Reihaneh (2021). Mitigating challenges of small social enterprises to improve performance. International Journal of Productivity and Performance Management, 72 (1), 226-245. doi: 10.1108/IJPPM-10-2020-0567
2021
Journal Article
Detecting crowdsourcing impasses
Sindhgatta, Renuka, Bidar, Reihaneh and Hofstede, Arthur H. M. Ter (2021). Detecting crowdsourcing impasses. IEEE Access, 9 9448138, 83642-83653. doi: 10.1109/access.2021.3087172
2021
Conference Publication
Situational dimensions of a coordination theory for network-based team management
Barros, Alistair, Jabbari, Mohammad, Bidar, Reihaneh, ter Hofstede, Arthur and Kazantsev, Nikolai (2021). Situational dimensions of a coordination theory for network-based team management. 54th Annual Hawaii International Conference on System Sciences, HICSS 2021, Online, 4 - 8 January 2021. Washington, DC United States: IEEE Computer Society.
2020
Conference Publication
Co-destruction patterns in crowdsourcing
Bidar, Reihaneh, ter Hofstede, Arthur H. M. and Sindhgatta, Renuka (2020). Co-destruction patterns in crowdsourcing. 32nd International Conference on Advanced Information Systems Engineering (CAiSE), Online, 8-12 June, 2020. Heidelberg, Germany: Springer. doi: 10.1007/978-3-030-49435-3_4
2020
Conference Publication
Destructive domination in crowdsourcing
Bidar, Reihaneh, ter Hofstede, Arthur H.M. and Sindhgatta, Renuka (2020). Destructive domination in crowdsourcing. International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Virtual, 13-16 December 2020. New York, NY, United States: Association for Information Systems.
2019
Conference Publication
Preference-based resource and task allocation in business process automation
Bidar, Reihaneh, ter Hofstede, Arthur, Sindhgatta, Renuka and Ouyang, Chun (2019). Preference-based resource and task allocation in business process automation. 27th International Conference on Cooperative Information Systems, (CoopIS) / International Conference on Ontologies, Databases, and Applications of Semantics (ODBASE) / Conference on Cloud and Trusted Computing (C and TC), Rhodes, Greece, 21-25 October 2019. Heidelberg, Germany: Springer. doi: 10.1007/978-3-030-33246-4_26
2019
Conference Publication
Conceptualizing online value co-creation and co-destruction in social enterprises
Abedin, Behnam and Bidar, Reihaneh (2019). Conceptualizing online value co-creation and co-destruction in social enterprises. 2019 European Conference on Information Systems (ECIS), Stockholm, Sweden, 8-14 June 2019. Atlanta, GA, United States: Association for Information Systems.
2018
Conference Publication
Customer value perception toward use of mobile banking applications
Bidar, Reihaneh (2018). Customer value perception toward use of mobile banking applications. ACIS2018.org. doi: 10.5130/acis2018.bm
2017
Conference Publication
Classification of service co-creation systems: an integrative approach
Bidar, Reihaneh, Watson, Jason and Barros, Alistair (2017). Classification of service co-creation systems: an integrative approach. 2017 19th International Conference on Advanced Communication Technology (ICACT), PyeongChang, South Korea, 19-22 February 2017. Piscataway, NJ USA: Institute of Electrical and Electronics Engineers. doi: 10.23919/ICACT.2017.7890109
2016
Conference Publication
Literature review to determine environmental and cognitive factors underlying user value cocreation behaviour
Bidar, Reihaneh, Watson, Jason and Barros, Alistair (2016). Literature review to determine environmental and cognitive factors underlying user value cocreation behaviour. 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June - 1 July 2016. Atlanta, GA United States: Association for Information Systems.
2014
Conference Publication
Factors affecting the adoption of mobile banking: sample of Turkey
Bidar, Reihaneh, Fard, Mani B., Salman, Yucel Batu, Tunga, Mehmet Alper and Cheng, Hong-In (2014). Factors affecting the adoption of mobile banking: sample of Turkey. 16th International Conference on Advanced Communication Technology: Content Centric Network Innovation!, ICACT 2014, Pyeongchang, South Korea, 16-19 February 2014. Piscataway, NJ, United States: Institute of Electrical and Electronics Engineers . doi: 10.1109/icact.2014.6779165
Supervision
Availability
- Dr Reihaneh Bidar is:
- Available for supervision
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Media
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